we had to go to the desk to get new towels out of a laundry basket

i appreciated the on site laundry room and breakfast was excellent

my grandson loved the pool. the breakfast was excellent.

would even like a window with a view even if of the parking lot

parking was somewhat limited due to on-going renovations with construction storage and equipment

the rooms are smoking. the room stunk with cigarette smoke.

continental breakfast had very little options.

we had a smoking room but the blankets and sheets were full of burn holes

also, it's been a long time since i've stayed in a smoking room so seeing burn holes all over the blanket,

location and smoking room

this is the first time that we have stayed anywhere that the breakfast included eggs, biscuits & gravy, then

the hot and cold option breakfast is from 6 am to 10 am and is kept full

breakfast was very good also

prefer later pool hours lots of hotels stay until 12:00am

the breakfast buffet provided a diverse array of delectable options, which we thoroughly enjoyed

and they had coffee and laundry facilities

laundry facilities

the staff is very helpful very friendly and they even have a place to do laundry and snack machines

plus there are no signs posted saying there is a time limit on laundry

staff was nice and friendly. i had 1 hour late check out .

laundry was pricey

parking by side door is great

well kept up. great breakfast. pool and fitness center. service oriented staff.

either it was being cleaned or it was full of kids lol it wasn't nothing yall could of done

your pet is very welcomed there

enjoyed the breakfast

access from parking area to entry was very convenient

gym and pool available but unfortunately didn't have a chance to use them

the breakfast area was spotless and the food was great

gym and pool available but unfortunately didn't have a chance to use them

the location and cleanliness is 2nd to none. a full service on site laundry was a major plus.

amazing. nice breakfast, comfortable beds, free laundry and free dinner on wednesday!

hot breakfast

free breakfast is good and they also provided free bear and wine with food in the evening 5:30 to 7pm

breakfast was great, parking was not adequate for the size of the hotel.

pool and room

we did not get to use the pool, but it looked nice

the salad i ordered from room service was excellent.

gym equipment needs updated, small area and needs attention

i also didn t like that the kitchen and bar is only open on weekends

laundry in bathroom

wifi was almost non existent, could not hold a connection

the pool was closed and the hotel was more like a run down motel.

the fitness center was closed for construction and the carpet in the room was damp in spots

ice warm pool

better breakfast selecction

it advertised breakfast but didn't serve anything

no breakfast

no breakfast.

no breakfast choices.

the property was close to everything. food, laundry, and close to jungle jim s

theres a few things i would improve on: -if you want your front desk to handle having qtrs for laundry, make

good location and easy parking and entrance. great happy hour and breakfast included.

pet friendly and super quiet (we didnt hear any noises at all)

was not clean, asked for full room service and they did not do it

i always remove the bed sheets & towels and place in an easy to collect pile for the laundry service at checkout

very nice. the indoor pool was nice. breakfast was good.

breakfast needs work..

had parking for tractor trailers and free breakfast. close proximity to shopping.

didn't really eat breakfast, but had coffee in the room

easy check-in, friendly staff, good amenities ( free wifi, room service, fitness area, vending, laundry room,

the peaceful surroundings and ease of entry, and laundry services

breakfast was 'a' material

it was dark and parking lot was in disrepair

the breakfast was surprisingly great

no extra towels because they gave them all to the kids in the pool and didn t know how to do laundry, bathroom

i did not bring quarters to do laundry and they didn't have any at the desk to be able to

nice pool, on site laundry, continental breakfast, right next to a walmart, close to king's island

laundry cart left in hallway with pile of dirty sheets on the floor

hotel was spotless, breakfast amazing, most comfortable beds, beautiful rooms, pool was perfect temperature

no laundry facility

was fine; public area for coffee and breakfast was very nice

the room was clean and quiet. the kids loved the indoor pool.

the room was clean and quiet. the kids loved the indoor pool.

good breakfast

fact that the hotel had everything you needed from a fitness room to a laundry room to a bar and restaurant on

no room service

geese in the parking lot.

out couch was very very uncomfortable,employees should be trained better at the front desk, and pool was only

good location, plenty of parking

only one laundry room

the laundry area was also super nice, when you scan the qr code to pay for the washer and dryer, it

also like that it had laundry a room & on wednesdays they feed the guest for free, free drinks as well

loved the kitchen part of room !

the room was great and the pool was awesome. breakfast was delicious.

however we were getting on an elevator with lady and 2 kids and they said she complained about the pool and

we had to take the kids down the road to the sister hotel to swim

was nice to stay somewhere they serve a hot and fresh breakfast during covid.

due to covid we really missed the breakfast that is usually served

the only thing we didn't like was that the pool was closed

no pool

bar is not open until 5

we arrived, we were told there was a $7 parking fee that we were not expecting

i didn't like that i had to pay for parking.

soundproof rooms with room darkening blinds allowed the kids to sleep in later than usual

the kitchen in the room

peaceful and pet friendly

were cigarette butts and ashes in the kitchenette sink and long hairs entangled in the bath towels

the sink in the kitchenette was dirty and clogged

apparently the staff has no vacumes for they were sweeping carpet with brooms and not very well

for the whole three days to give me new towels or more coffee nothin at all and the dryer n there laundry room

laughed at me when i asked for even partial refund so that i could send out my laundry to be de-bugged

hard to know for instance the breakfast time schedule

breakfast was very lacking

breakfast was in a bag

i was also never told they had a laundry facility

room was great and the breakfast was excellent

secondly, the manager and employees parked in handicap parking spots with no handicap license plates or tags

the hot breakfast was good- scrambled eggs and sausage or you could make your own waffle

breakfast was just ok but overall liked the hotel and would come here again.

to study, and i was able to enjoy watching tv by myself in the second floor lounge while doing laundry

the lovely woman that was working in the breakfast room. so friendly and sweet.

the wifi provided by spectrum was spotty at best, non-existent on several occasions

convenient location, good parking, pleasant staff.

free breakfast comfy bed

laundry onsite at a reasonable price and front desk always stocked with quarters

the hallways and laundry area were very clean, also

laundry more centrally

i would like if smoking and non-smoking rooms were seperated, especially when you have children.

a.c. and pet friendly

friendly and helpful front desk guest laundry

guest laundry was a bonus after 3 weeks touring

it is a clean place, has laundry, gym, and a good breakfast.

laundry facility had broken appliances and although they required quarters the hotel had no

it was dirty and laundry and trash were still in the room

hand towel for two people i went and ask for more and they said they couldn t giv me anymore laundry door

laundry service

wifi was marginal

comfy bed. clean room. no pet fee. microwave and fridge worked great.

said he did not receive my email asking for a first floor room (due to my recent knee injury/my pet)

her to take my dirty towels and she made me clean them up and take them to the hallway into her laundry basket

breakfast was not very satisfactory, with limited options and not-so-much convenient setting

breakfast could've tasted better for the money i spent

some one was giving kids swim lessons in the pool while we were trying to swim

pool/spa facilities were clean, and towels were provided

small things that weren't important- no cell reception in that area for me, but the free wifi worked fine

it would have been nice to get all kitchen items on advertising brochure.

found a needle beside the parking spots

kitchen was empty, no utensils no coffee maker, no dishes, all kitchen and efficiency items had

kitchen in the room!

parking, staff, room, cleaniness, pool and breakfast

the breakfast staff was amazing - hard working and helpful esp due to covid 19 restrictions

was great, breakfast was awesome, pool/jacuzzi perfect, room was very clean bed was comfortable, shower was

loved the whirlpool and swimming pool both were great after a long 11 hour drive

nice assortment of breakfast offerings so you can have anything from a light grab and go to a hearty hot

in parking lot ,the driveway, finding the entrance at night, no change or soap for the laundry

dryer didn t dry my laundry after putting $6.00 in it. beds were very hard.

laundry facility

it was only a minor issue in the morning at breakfast, where some parents were more interested in their cellphones

we would have liked some variety in breakfast selections from day to day.

had to guess on wifi and tv services

the pancake machine was hit at breakfast. our kids loved it!

a family of 10 kids all came in at once to the pool.

the pool was great, the kids had a good time.

clean, comfortable, friendly staff, wonderful breakfast!

pool was under repair

the breakfast was convenient and good

breakfast was great

pool was filthy, our room was being cleaned as we went to get into it after we checked in so they

breakfast options were amazing

the pool was dirty

i left everyday before breakfast.

the breakfast was very tasty and the verity was very good

staff was very professional, rate was really good, they have good breakfast, the place is updated and was very

breakfast was good. lots of orange juice coffee eggs, bacon.

as if that would stop an intruder not to mention they have a whole underground trap door in the laundry room an

it had been locked in ,the toilet seat was broke,the tv volume was to loud couldn't adjust,the laundry facility

the activities that were taking place in parking lot all around

i liked that the police were parked in the parking lot of this place

at-door parking. fridge.

the room door was not exactly fit well so conversations in the hallway or the laundry room nearby were audible

site was hidden and when i did find it it was well in the back end of a large shopping complex parking lot

parking lot was poorly lit

poor lighting in parking lot

pool hours.. could have been open a bit later.

access to inexpensive laundry facilities was a real plus

also, pet friendly was the reason we chose it

appreciate small kitchen, breakfast to go, staff

size of room is big and there is a great kitchen

my girlfriend suggested that the pool could have been a little warmer.

wifi is a bit slow.

thought i would be disappointed because when i called for early check in it was not available, however, i was

front desk clerk also covered breakfast set up and the laundry room

the breakfast was very poor. not the best

great tv, wifi and breakfast

the pool and vending machines were down but the kroger is only 2 mins away

like a hot breakfast

laundry facility wasn t functional when we needed it

the pool area it was to small and wasn t getting clean how it was suppose to be

breakfast was great and hotel was spotless

overall is modern with beautiful decor. ample parking. clean and great continental breakfast.

parking was well lighted

the night staff seemed a little put off because i needed change for laundry and i'm a night

bistro for breakfast and dinner, a small bar with a small starbucks drink area for in the morning

my picky kids had a hard time

plus, i love the free parking on site

pool was great

laundry service

the laundry was washed in some kind of chemical that caused an allergic reaction to myself

getting a whiff of it all night which kept me awake all night 5) the manager needs to provide the laundry staff

also there was a little bit of a weird smell in the parking lot but strangely it was right there where we were

clean, convenient, modern, great free breakfast

breakfast was okay

the pool area had a haze, almost as if the ventilation system wasnt working.

breakfast was very good, and staff were on top of keeping it well stocked and area neat

i was told on expedia that the pool was open but when we got there it wasnt open

breakfast, pool, water upon check in

shower had good water pressure. laundry facility in the hotel. beds were comfortable

laundry facilities but no place to purchase detergent

the night manager told me to put the linen in the main laundry

it had a laundry area

like the laundry across from the room, very convenient, very good price to use

was no laundry facility just a single washer and single dryer both very small and cost 2

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

wasn t very clean. had an odor similar to damp laundry in the halls

i liked the pool and laundry room

the room was directly next to the laundry room

laundry facilities available with one washer and dryer

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

the pool was in view of the front door and desk.

out of 4 adults in our rooms complained about the beds being uncomfortable

great place to stay. friendly. comfortable beds. great breakfast

could see kings island firework show from room and pool area

parking lot felt like driving on pot hole back roads

1st floor bed and sheets very comfortable large tv and refrigerator breakfast was very good

to kings island and the free breakfast was decent

convenient location. nice breakfast. very clean.

early check in was very helpful

i liked the gym

location on campus, lots of places to eat at all times, lots of parking, clean room, comfortable, and quiet

pool was closed

price and quality was top notch. nice pool and hot tub inside.

ok the kids wanted bacon.

the complimentary breakfast is great

friendly staff! great breakfast food and variety! large rooms with kitchenette!

very accommodating with a yummy breakfast

sticky substance on the kitchen table and the pull out couch mattress was so disgusting that a teenager refused

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

quiet, kind, helpful staff, good breakfast, laundry facilities!

staff told me i could not get clean towels cause it wasn't laundry day

one laundry room for a hotel that has a lot of rooms

pool was nice and clean, there was a laundry for guests

fitness room of any hotel i have ever stayed in

no eggs at breakfast

breakfast, breakfast and breakfast. glass shower doors.

we didn't have a chance to utilize the pool or fitness center, but that's an added bonus if you have the time

parking lot was well lit, felt very safe and that is very important

recieve instructions on how to connect to wifi at check in

great place for the kids to burn off a lot of energy!

the kids stayed entertained

lots of activities for toddlers and older kids but so much for the little ones

loved the pool, water slides. magic quest was fun also.

the staff was amazing from the front desk all the way up to the bar they were all great

the pool was great for the kids

location , parking , amenities, pool and hot spa convenient restaurants and shopping.

the breakfast wasn’t good. charged 12 dollars for me and 5 dollars a piece for 3 kids.

put us in a room right next to a bar playing loud music at two in the morning

very clean and comfortable. great breakfast.

no breakfast meat

we enjoyed having the kitchenette in our room

the kids were disappointed but i didn't feel comfortable letting g them get in that water

in advance and put our two room on separate floors although i indicated 1 adult and multiple kids

breakfast gym and pool

the breakfast was good too

didn t like that the pool was so cold and the jets weren t that warm

add ten dollars to the price and make breakfast free.

the pool is close

didn't offer laundry service, only coin laundry.

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would

loved the kitchen!

staff friendly ac worked well bathroom nice king bed nice kitchen nice

it was nice having a full kitchen to use also

staff, the staff 3rd shift and breakfast

we grabbed a glass of wine from the bar and sat outside and enjoyed the fireworks of kings island

like that breakfast was included, and also everything ran smoothly

of parking - easy access to restaurants and attractions

i have a gluten allergy and no options were available for the breakfast included in our purchase

great breakfast menu and welcoming bar area.

both darnell and brandon were very friendly to buster and reached down to pet him

the restaurant and bar areas were very nice

place, great bar and jose, the bartender was awesome

the rooms are beautiful, the hotel in general is beautiful, and the rooftop bar is incredible!

we had a corner suite however the room was kind of minimalist as well there is a bar called pins right out side

t clean we found bedbugs on our bed our baby was beaten by it in two places and we had to do laundry and to

need to have more change when people want to do laundry

the bar, breakfast area, gym and laundry was a blessing it made our stay so awesome

the laundry facilities didn t make the clothes clean or dry and the cost in coins was too high

change machine and a coin-operated dispenser for supplies needs to be located in the laundry area

i liked that it had a laundry facility and bed was comfortable

that they had a laundry room

we like that there are laundry facilities on site and good eateries close by. staff is welcoming

dated people smoking cigarettes and pot right outside the exit door food was ok but limited no laundry bag in

laundry was on a bad day when machine could not be serviced

the staff was pleasant. the parking was great. the area location was great.

i really liked the fact that they had on site laundry facilities

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

said laundry for guests

very good and promp breakfast

parking

the ice machine on the 4th floor as well as laundry facility did not work

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

rude staff, filthy room, pool, ice machine, laundry room all out of order

laundry room disgusting

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

they advertise that there is laundry service on site/laundry room

laundry facilities were down continuously

wifi might be super slow like you don't expect much of a hotel wifi but this one was terrible

staff was great. room was nice comfortable and quiet laundry services.

no breakfast, but free laundry was nice !!!

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

spacious room. quarters are provided for the laundry.

there was laundry facilities on the premise

breakfast buffet was great - more like an upscale hotel

clean and breakfast was the best!

staff, clean and comfortable rooms, great breakfast

location, great breakfast and clean hotel

clean, well staffed and good breakfast

key card wasn't working on the pool, but it wasn't an issue

pool was a lil small

12$ for just cereal for kids is just ridiculous

room was nice, food great, bed super comfy, pool nice

tiny pool and the gym smelled terrible

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

i will be coming back its amazing for a big family super spacious rooms and clean ,and the kitchen it's a big

the place was very clean, breakfast was good.

very clean and the breakfast was good. nice gym and pool area.

the laundry machines and dryers were new and free for guest use

it is exceptionally clean, the staff is friendly and since covid, they had to change to a bagged breakfast,

the free hot breakfast every morning was awesome

staff very helpful hotel was clean at a good price the only thing i wish they would keep the pool open later on

nice rooms, modern, clean, pet friendly

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

breakfast bags were a welcomed surprise.

plenty parking space

the kids were very loud and disruptive in the dining area as well as the parking lot where there were moving

staff was helpful and pleasant; conveniently located to restaurants and our destination, free parking

was someone in laundry room that looked like they were homeless and there to wash their clothes

they even let us stay past their closing time at the outside patio by the pool

the staff is amazing (especially the lady that does breakfast), its always clean and we always have a good

parking, great breakfast & only a 10 min drive to kings island

allowed late check out

location, pool

it was packed with kids and it was a nuisance.

the grill & bar food and in room service is superb and excellent dining

hotel, friendly staff, location, pool and exercise facility

my kids used both the indoor & outdoor pools

pool was the right side for families with young kids

pool was way to small

parking should be included in the price of the room

wife liked pool and hot tub

parking lot lighting is dim and lobby/bar is a worksite

pool was so so cold my kids couldn't even swim in it

pet friendly, including cats

no full breakfast

of covid the pool and bar were closed

noise of people throughout the night, doors slamming and kids being unsupervised in the pool area, the small

pool was freezing

breakfast and the fact that you are pet friendly

did a great job with the breakfast concerning the covid-19, however i would have enjoyed some more hot item

it said pet friendly online but i didnt see a fee anywhere

pool was salt water so easy on the kids eyes

pool was a little dirty

), but took advantage of the breakfast in the morning prior to exploring the museum all day

swimming pool closed

we enjoyed the hot breakfast and was very pleasant in the dining area

saturday, feb 15, a single lady was left by herself to make ready the breakfast as well as work the front desk

to use hand towels for wash clothes because laundry was behind

the laundry area was clean, and appeared very affordable

he said ok, went in the laundry room and grabbed some out of the dryer i assume

the room was really nice. the breakfast was good.

free breakfast was hot and plenty

didn t work, it took the money but the dryer left our cloths wet so we had to drive to find a laundry to dry

at front desk who changed our rooms because the one we were given was discussing and next to the laundry

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

laundry $$$$$ only takes quarters an front desk had none

i walked upstairs and brought my own down, he was handing another gentleman pool towels from the laundry room

having laundry facilities available but a number of machines were out of order during our stay

holloween party with kids running all over and no parking space was a bit overwhelming.

location friendly staff great room, pool, restaurant bar .

room service great! nicely updated! very clean

we were traveling with two young kids

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

the gym was really nice and clean

location close to cincinnati open, very clean, spacious room, hotel has a pool and a gym, nice staff, plenty of

nice parking lot, easy access from the interstate

the breakfast was good hot and fresh

there is a pool on site as well as a gym

hotel was very clean. staff was friendly and great. my grandkids loved the pool.

parking isa little bit of a hassle.

parking lot completely dark in arrival-safety issues

the pool was way too cold.

loved the full kitchen as we needed a freezer to keep our special needs daughters ice packs frozen for our trip

breakfast was great. the pool was incredible as was the gym.

food, housekeeping, front desk, parking, location

i loved that they had the small kitchen area with a full frig, dishwasher, and stove to use

clean, modern decor, great breakfast, loved the layout of the suite

laundry on sight only a dollar wash and a dollar to dry very friendly staff

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

the price of the hotel and the laundry room.

the staffs searched through the laundry, found it and returned

limited food options (restaurant not open most of the time; no room service; no

everything it was awesome room was spacious and very clean beds were great pool was awesome

to small, no morning room service, vending prices were outrageous and only available at the front desk

pool was closed & slim selection of snacks

the pool wasn t heated and it was very cold

the staff were helpful for questions about the wi-fi and change for the laundry

pool was in need of a good scrubbing and their breakfast was pretty poor

was comfortable and big and i had room for all of my 5 kids that came with me

great room.nice hot breakfast and staff was excellent.

we travel with our families pet corgi