how far away the parking lot is from the doors of the hotel

hallways have no carpeting, so you can hear kids bouncing basketballs on their way to their rooms

pet friendly, provided a doggie bag for our 2, that included potty bags, milkbone treat, and a rope

the coffee or tea bar consisted of a keuring or freshly brewed coffee also with cream and sugar of course

the gym is really nice unless you are traveling with more than one person

time here, stay every year fort a charity golf outing

the bed was not comfortable at all and the pool needed cleaned.

the bar closes early and can't get a drink after

location to other bar & restaraunts

good location and easy parking. lobby was spacious. staff was very pleasant.

was very close to a sports tournament the kids were playing in

was very close to a sports tournament the kids were playing in

i liked how big the room was. laundry was good.

1 laundry room

for the price it was very clean. liked there was a nice laundry facility on the premise.

the ac worked better in the second room but we were given no towels and had to wait for the laundry to be done

the staff was friendly and i didn't have any bugs in my room plus they had a laundry

good location and helpful staff! wry convenient laundry!

only had one washer and one dryer for guest laundry for the whole hotel.

free breakfast, pool n it's area so many food places ud83dude0a

the pool area and water needs to be cleaned

we loved everything about the hotel..the breakfast in the morning was awesome!!

i was then made to wait for one hour in the lounge, the lady told me she had to take care of laundry first and

there are laundry facilities on site which come in handy

especially in the basement near the laundry room

when i done laundry they had no change machine and the lobby desk said they dont give out change

loved the full size kitchen

packed breakfast

my daughter loved that the pool was warm

breakfast was sub par

room was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the

was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the location

bed wasn't too comfortable and there was no guest laundry on my floor.

someone could have asked if we would need any kind of assistance,since we did request handicap parking

the pool was too cold for my kids (3 & 5)...especially for colder months

kids running through the halls i couldn't relax with my kids at the pool because a staff of

the hotel was nice and the breakfast was plentiful

we got stuck in the parking lot and had to call aaa

no indoor pool

pool was closed while i understand why

breakfast cleanliness kindness

comfortable room and good breakfast

need a laundry facility

care for the very strong perfumey smell from the laundry i believe

on the second floor there is a laundry room with two washers & dryers

the laundry room was down

tv reception was bad wifi was very weak

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

breakfast could have been better

the pool was closed

breakfast bags were a welcomed surprise.

hard to find a parking spot with trucks and trailers in a lot of the parking spots

the laundry machines and dryers were new and free for guest use

it is exceptionally clean, the staff is friendly and since covid, they had to change to a bagged breakfast,

shower clean inside cabinets where the dishes are and nno roaches ud83eudeb3 on the kitchen counters

food was meh but the rooms have kitchenettes

breakfast ends too early during week.

the indoor pool was a little cold for me but the kids enjoyed it

clean and loved the pool

parking isn t the most convenient and one elevator was down during the peak check out time

i would have loved to see fresh fruit for breakfast especially traveling with children.

was beautiful, immaculately clean, perfect size with all the needs of a new furnished home with a kitchenette

pool was so so cold my kids couldn't even swim in it

breakfast bar being open.

this hotel did not have any complimentary breakfast, it did put out some apples and bananas

pet friendly, including cats

this place is also extremely pet friendly they don t even charge you extra for your animals and they are

beds, nice pool area and clean hotel

pool could of been bigger but that was it other than that flawless

we were in the city already and were given an early check in

the pool was very very warm and the hot tub was a plus

well it’s not a jacuzzi so it wouldn’t do that, then the guy behind her said that a bunch of kids some how

laundry took coins but failed to start one dryer

laundry facility out of order

this extended stay has lots of land, lots of parking

parking is very limited

free breakfast: they shouldn't even have tried: decent coffee & industrial muffins in

they do have vending machines that work, ice, and a laundry area

first of arrived and there was dirty laundry baskets and take out food all in the parking lots

people walked around in the parking lots all night and sat right outside your door like very uncomfortable had

double smoking room i thought there was two double beds and there was just the one and it's very outdated

unfortunately, they have coffee in the mornings but no breakfast and the pool is closed

friendly staff and great price! clean pool and laundry room!

all of the bedding had visible stains and burn marks (like cigarettes) and we stayed in a non smoking room

the smoking accommodations

comfort and refrigerate and microwave parking space was good

burn hole in the bedspread even though it was supposedly a non-smoking room

the facility was nice and clean and the staff was very helpful. the breakfast was okay too.

breakfast and the fact that you are pet friendly

kitchen

pool was salt water so easy on the kids eyes

it said pet friendly online but i didnt see a fee anywhere

they said there were some in laundry but it wasn't ready yet

the only small thing was the water station was not working in the gym. but that was very minimal

room service was great

bar / restaurant person -is excellent representing the hotel restaurant and bar

hot tub, restaurant/room service was expensive and unknowledgeable of menu

having laundry facilities available but a number of machines were out of order during our stay

all night in hallway bye our room sat night my wife and i couldn't get a good night sleep due too kids playing

ample parking

holloween party with kids running all over and no parking space was a bit overwhelming.

kids running up and down halls, yelling, playing games in elevators

the only negative thing if anything was that the pool was closed ud83dude10

the room had a full size refrigerator and a kitchenette

rooms as we walk past was very polite the hotel was clean i liked that when you reserve the pool you have to

i mean, how difficult is it to provide real coffee cups when there's a whole kitchen of them on the ground

the complimentary hot full breakfast was delicious and the staff was helpful and courteous

needs more handicap parking. bar area should remain open till 11.

breakfast was awesome! gym was clean and spacious.

maintenance person plowing the driveway helped me get out of the parking lot by using snow plow

restaurant and bar on site.

i was surprised by an additional $75 fee for my pet

the staff were helpful for questions about the wi-fi and change for the laundry

there was an extremely bright security light just outside our window, in the parking lot, that was annoying as

breakfast was minimal and no nondairy milk options

the pool was smaller but nice and warm and not overpowering with chemical smell

i don't like the high chlorine smell of the indoor pool, but that's a personal pet peeve

very clean and comfortable. great breakfast.

at breakfast, there were plenty of favorites as well as other healthy options

breakfast was amazing every morning, and the room was excellent. very clean.

beyond our expectation it has a full equipeped kitchen with bowls cups and silverware

complimentary wifi and breakfast. the kitchen area was very nice and a surprise to me.

i really liked the fact that they had on site laundry facilities

said laundry for guests

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

the pool was open 8am-11 pm which made my grandson very very happy

great spa tub!

my party and i was very uncomfortable and nervous because of the number of kids without parental/adult supervision

the breakfast wasn’t good. charged 12 dollars for me and 5 dollars a piece for 3 kids.

the breakfast wasn t good. charged 12 dollars for me and 5 dollars a piece for 3 kids.

only con i can think of was having to continuously pay for parking across the street when we left and came back

the pool was great for the kids

dogs that employee had to run to laundry room for safety

it says it's pet friendly and you get there

kitchenette didn't have any dishes at all so know you have to take your own

pet policy

it was dirty. the bath tub and kitchen was dirty

the only thing i didn't like was that the breakfast wasn't complimentary. it was $9 a person.

a pool and a laundromat

didn t like that the pool was so cold and the jets weren t that warm

breakfast we would not have to pay for breakfast

they kept our rooms cleaned, we had a long ten nights with them, i thought i had pay for breakfast as app said

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

they had no one to do laundry

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

has laundry and basketball court and outside

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

good location. ice and laundry a plus. comfortable bed.

booked a non smoking room but when i got there all that was available was smoking

the room has been cleaned, and it offered smoking which i am grateful for because i had a really horrid experience

get breakfast ud83dude15 i asked for a late check out an i didn't get it they continued to knock on the door

was great, i believe during decent weather it's got a nice pool, free wifi, vending machines, and smoking rooms

we didn't have a chance to utilize the pool or fitness center, but that's an added bonus if you have the time

bed comfortable; clean; delicious breakfast, convenient to other locations

phenomenal shower, comfy bed and awesome breakfast

that this could have been helped, but due to covid-19, the amenities weren't all available like pool, etc

breakfast, breakfast and breakfast. glass shower doors.

that is all i liked oh yeah laundry room that was ok

com was both the cancel it because they did not have truck parking

nothing the wifi was bad no microwave in room the no hot water it just looked so bad there

the parking lot isnt a bunch of confusion and chaos

better security around the parking lot

the ice machine on my floor was out of order and the laundry vending machine was out of order

i also am a fan of the laundry room that is just the perfect size and convenience for me to do loads of laundry

there were not enough towels in the room but we were told towels were in the laundry and would be delivered to

i usually can request the 3rd floor close to the laundry room, but got the 1st floor where the sink did not

did need more towels and washcloths than was provided, but were able to get them from laundry

could use a laundry facility within the hotel.

in parking lot late at night

parking was difficult due to an event at the convention center

free wifi was weak. to mant other people were on line.

the kids came back from swimming and had rashes

renovated hotel with very nice rooms with free wifi and water in the rooms

my last stay there was a very large group of sports parents/kids who literally took over the lobby for their

parking was away from the tower room

keys didn't work, there was a charge for extra towels so my kids didn't want to get in the pool becuse they didn

room service

laundry facilities were perfect and loved that they accepted credit cards

the convenience of the onsite laundry facility

location to the laundry services - stuffy near it

laundry is convenient

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

our room was near the laundry room

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

i love the fact that there was a 24hr laundry facility

parking laundry needed it's own app with a min load amount that was more than the cost if

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

i wasn't expecting a kitchen. pleasant surprise.

the staff was nice. i liked the complementary breakfast. it was quiet and the area seemed safe

gym and pool areas were available but no frills.

hotel was clean and comfortable, the staff was friendly and the breakfast was adequate

fenced parking lot

to order something off the menu for room service at 9pm on a friday night

the room was very nice and the pool and the staff was great

comfort. convenient parking

unfortunately the pool was temporarily closed.

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

loved the laundry service even though a little pricey

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

like the updates, more modern rooms, pool, laundry and exercise space

the desk attendant on 3/23 was sorting laundry on the restaurant tables when i was checking out

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

coin op laundry

good wifi, great staff

upkeep of parking lot and pet area

upkeep of parking lot and pet area

i had to choose something, it would be that the pool area gets really crowded but it's not your fault

price the location the amenities the spa the food the friendly welcoming staff

the pool is nice & kept clean but it could be a little bigger for the size of the hotel.

the pool area was nice , inside and out

parents not watching kids in pool area and all ages of kids in hottub without parents so adults couldn't even

the gym was great. the laundry was great. the customer service was awesome.

front desk says can't make change for laundry

gym equipment was old and broken

location was great. parking was easy & convenient.

think the window in the gym should be darkened

they have a nice breakfast area and really appreciated they had laundry appliances available

laundry is old machines

free parking and good wifi

free parking and good wifi

friendly staff and breakfast was good

staff was very friendly, breakfast was provided and had a great selection, the room was clean and the bed

great breakfast

pool was dirty, had to call the front desk because the internet for the tv didn't work, and the 2nd

staff was very professional, rate was really good, they have good breakfast, the place is updated and was very

breakfast was great

laundry facilities on site. close location to food.

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

was clean, tv was big & worked well, staff friendly, bed was comfortable, parking lot was well lit, property

swimming pool and front desk staff

breakfast could be better

breakfast a bit limited.

the staff was very friendly breakfast was good price was very affordable thanks

breakfast was very limited, not attended to and over to early

they gave me a complimentary late check out.

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

loved that you can use your bank card for the laundry facilities

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

the room did not have a full kitchen

pet friendly

had to take our own trash out and only one device was able to use the wifi

breakfast, when i requested that the milk was sour, the gals exchanged it immediately

pool was under repair

no sausage for breakfast

breakfast options were amazing

they were sealing the parking lot over the weekend, probably necessary but some what inconvenient

the gym is small but relatively well equipped

no wifi

room was spacious, hotel was clean with a nice fitness room and pool opened until 10 p

clean, indoor pool, comfortable , close to the highway, price is reasonable

the lady who served breakfast was so kind and attentive she cleared our plates as we ate and even wrapped up

no room service or breakfast wasn't included

great service. quickly moved me to a new room after some wifi challenges. very nice rooms.

the bar tender was friendly and the evening chef was amazing

i really wanted a shower and was super bummed the kids got the only 2 towels around soaked

the wifi was great with a variety of channels

no laundry facility

pool was closed, there was a friendly sign up though, which i didn t mind it was too cold for a

breakfast was just ok

the pool had excellent hours and the hot tub was very nice

pool and hot tub were great, and the staff treated us so nicely

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

nice to have laundry available

the kitchen was more than i was expecting

loved having a full, well stocked kitchen

the pool was outside and that was not made clear when booking. no laundry facilities on site

they didn t have a laundry room, but they were very helpful when it came to locating one.

the dishes were dirty and the bed laundry was dirty

not sure if it was the laundry facilities, just a lot of banging noises and maybe a washing machine was being

no tub, or laundry.

how ridiculous to work out while someone is doing laundry in the same space

of course it would be better for kids during the summer because the pool would be open

a little more gym equipment

did not get to eat the breakfast

fact that you need your room key to use ev chargers

no pet policy ;-(

decent breakfast. nice pool. close to miami university. great service.

clean , great location , breakfast included . great value.

breakfast was good. staff was helpful. fitness room and pool were excellent

adequate fitness facilities for what we neede

no extra towels because they gave them all to the kids in the pool and didn t know how to do laundry, bathroom

i did not bring quarters to do laundry and they didn't have any at the desk to be able to

nice pool, on site laundry, continental breakfast, right next to a walmart, close to king's island

laundry cart left in hallway with pile of dirty sheets on the floor

nice new facility nice pool exceptionally nice staff very helpful.

i loved the stocked kitchen

the location and the kitchenette

kitchen area was clean and had the basics like plates, glasses, mugs, and cookware

had a small kitchen and refrigerator which would be nice if staying longer

the kitchen had 2 plates and 2 cups other than that nothing to cook with not even a butter knife was

easy check-in, friendly staff, good amenities ( free wifi, room service, fitness area, vending, laundry room,

the peaceful surroundings and ease of entry, and laundry services

really nice breakfast selection

they could have rule of no smoking on property

truck parking.

location was a 10 breakfast was an 8

i always remove the bed sheets & towels and place in an easy to collect pile for the laundry service at checkout

pool etc was closed for remodeling

breakfast, pool was very nice, owners were also very nice and helpful

breakfast, pool was very nice, owners were also very nice and helpful

very nice. the indoor pool was nice. breakfast was good.

the heated pool needed a new vacuum and was not warm enough to enjoy.

the parking lot gave me an uneasy feeling

i love the 24 hour pool access, healthy snacks and coffee

was just minutes from our destination, and we always had parking near the entrance

location is ideal for visiting kids at miami.

the property was close to everything. food, laundry, and close to jungle jim s

theres a few things i would improve on: -if you want your front desk to handle having qtrs for laundry, make

kids loved the pool

we have two toddlers and they loved the pool the breakfast and nighttime snacks

we stayed 4 nights and we chose no room service but on the 3rd day i requested it at 11:30am when they were

convenient, price,staff,laundry room

the wifi keeps dropping so it's hard to skype my love

i m a petite woman and the towels barely wrapped around my frame- let alone a man or regular sized person

hotel had kitchenette in it.

trying to get out of the parking lot in the morning. heavy traffic.

good location and nice bar / breakfast option.

indoor heated pool was great for kids but hot for adults just supervising in a chair

they did not give our hilton honors discount. the pool was freezing so we were unable to swim.

pool was freezing

bathroom was musty, no fan, poor free breakfast, small pool, no hot tub, gym was just fair.

it advertised breakfast but there was no breakfast served.

breakfast was very good. the bed was excellent. ..very comfy

no breakfast.

wifi slow , one of my card keys stopped working

better breakfast selecction

no laundry facilities

friendly staff, nice breakfast, clean room.

nightshift female was very helpful with my wifi problem

wifi the lady front end didn't know what she was talking about

was simple but clean, staff were quiet but allowed us early check in and not rude

the laundry and gym areas were well appointed and clean

cleanliness, rooms, pool and breakfasts were all terrific but the outstanding feature was the staff

cute little hotel had real glasses and plates and silverware in the tiny kitchenette in our room

property not crowded with tourists, loads of kids, etc, since it s a bit off the beaten path

unsupervised children in the pool and kids running in the hallways

laundry in bathroom

breakfast could of had more options

too much chlorine in the pool.

wifi was almost non existent, could not hold a connection

ice warm pool

the laundry facility could be cleaner than current status, the machines were quite dirty inside

breakfast was good

rooms were spacious and very nice. bed felt amazing. how late night pool time.

breakfast selections were abundant and delicious

no hot breakfast.

gym was closed but other hotels that have gyms were open even w covid concerns

smaller parking lot

breakfast - good yoghurt, sausages, eggs, many bread choices, waffles, lots of fresh fruit

i liked the parking lot was well lit

clean, quiet, large free breakfast including hot food

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

very clean. excellent breakfast. quiet neighborhood, large room.

tv didn t work - phone didn t work to the front desk - blaring music from someone s car in parking lot

the breakfast was very nice. lobby cookies also nice!

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

the room was clean and the property was quiet. the laundry facility was nice to have available.

that you had the accessibility to cook if you wanted to and do laundry.

the staff very very accommodating and friendly the laundry lady!

a kitchetter but had to ask for any kitchen items at the front desk like plates, silverware, bowls or cups

my only complaint : the damn back door to the parking lot

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

indoor pool and breakfast were nice

breakfast in a bag encouraged the customers to take the food as they left

conditioning unit in room was noisy and we could hear more noise from the hallway and parking lot

friendly employees, clean room, good breakfast.

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

breakfast was great happy hour and my kids loved the pool

kids were running around the hallways

there was just a general lack of communication about parking and amenities available at the hotel

also had issues connecting to the wifi

trouble logging into wifi; the initial desk clerk who helped us struggled some with english but was very helpful

breakfast was a knockout

parking lot was frozen over the entire time

gym

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an

kitchenette, self-serve laundry area, clean bathroom

no change machine for guest laundry.

laundry facilities too

laundry facility was a big plus

pool closed

breakfast menu good. coffee excellent. service very good.

pool and linens

we re only there on the weekends and the breakfast was limited

pool area was clean and inviting

side door to building from parking lot was locked and key card wouldn't unlock the door so you had to walk all

staff was great and allowed me to do a slightly late check out to better work with my trip

there was a large pool but a very small gym

you have to ask for wifi or else they won t give it to you

the wifi was down and the pool was closed but was not that big of a deal to us.

front desk clerk also covered breakfast set up and the laundry room

was comfortable, everything was very clean, very close to kings island park, complimentary breakfast was good,

the continental breakfast wasn t that good

opened the breakfast area 30 minutes early for us since we had an event we needed to get

in it from what appeared to be a cigarette burn, which is odd since it's supposed to be a non smoking room

the staff was pleasant. the parking was great. the area location was great.

no change machine in the laundry room and no hot tube

(maybe a day working in the laundry would help her appreciate the job she has

the pool area needs some updates on the ventilation.

daughter loved the pool

we had the queen suite with 2 queen beds,1 sofa bed, and a kitchen

pool hours great and outdoor seating area very nice

the bar was a great place to hang out in the evenings.

wifi was asking for payment

less chlorine in the pool!

for some reason get a hotel room for new year's eve and let their kids run wild all night

children were excited about the pool and a pump or something was out , which made the pool freezing

location, great breakfast and clean hotel

pool did not seem heated as was mentioned and found ants in our room but not a crazy amount.

breakfast was very good

clean and breakfast was the best!