there no laundry bag available to place dirty clothes in

the pool area was very dark. it needs more lights or better lights

breakfast is hot with a great variety eggs, sausage, biscuits with gravy, sometimes omelets, plus

parking could be better but that s not that big of deal.

there was a variety of restaurants within minutes of the hotel, in fact one almost in the hotel's parking lot

a great breakfast, pool, workout facility, a basketball court was a plus, and laundry facility

pet fee was not advertised

breakfast started a little late, but can't complain for what we paid.

rooms are spacious, linens are all luxurious; & breakfast great

and it was clear those above us had kids, which isn t their fault or problem hotels should be maintained

the peace and quiet. the pool and fitness center!

we had super upset kids who had been looking forward to swimming all week

trouble with the wifi - i was at the long end of the hall on the second floor, and it didn't seem to fully

it was very clean and the pool was very warm.

bar food quality was disappointing

parking was really full

very clean. great pool area. super nice staff

paid this price because it had a pool for the kids

the inside pool was the best way to end every night

though we stayed during covid 19 and the pool was closed we still had a wonderful stay

have a laundry service

daughter and i stayed for a soccer tournament/showcase, and really appreciated the laundry facilities after a

the breakfast was great and there was a variety of fruits and other food to choose from

lobby was very nice the staff very friendly the beds very comfortable the breakfast was great

yes, the room itself smelled like mildew tv was blurryanslig no room service after two days called the front

disappointed there wasn t a laundry room for guest. also, floor in room dirty.

the laundry staff were extremely loud early in the morning and i had to ask them go please be quiet

very peaceful and the ac worked fast. pet friendly.

the pool could have been a little more cleaner

parking, but that's temporary due to added on construction

laundry machines could use a little clean up

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry facility on-site was awesome

breakfast hot bar not well stocked, at least 15 min between refills from empty.

didn't have breakfast there so i'm unable to comment on breakfast, the room was amazing

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

also box on condoms in front window by lobby (laundry room) really

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

the breakfast provided and the laundry facilities

amount of parking could ve been better but still wasn t bad

room, large and loved the fireplace

also there isn't an elevator that's particularly convenient to get to from the parking lot

it would be nice if they offered room service, at least for breakfast.

rooms with fridge, hidden tv, fireplace, and great shower

first time confusing about parking

the breakfast wasn't great

good gym and pool

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

more selection for breakfast and the pool could be warmer, but just a minor change.

good gym and pool

they don't have the laundry

staff, options and facilities like the gym.

the food at the restaurant and room service, not very good.

stayed there and there was a dog barking next door all night i called room service and they did

the staff was exceptional. from front desk to room service, everyone was kind and attentive.

parking lot felt safe and secure

it had a nice gym, pool, decent breakfast

room size, cleanliness, location of hotel, gym, hotel staff very welcoming

pool was down the first night

clean. parking. front desk person pleasant.

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

parking was free and you served yogurt for breakfast

rooms were not clean, my pillow case had mildew all over one side they did not pick up our room service order

room service was

that it set on a hill and there was plenty of parking. also it is close to the interstates.

thing i had mentioned on the actual hotel review, is although each room has a kitchen area, i was only staying

allowed pets

the breakfast was continental, but get minimal.breakfast bars etc the pool wasn't the cleanest.

the free breakfast was lacking.

especially if it's an extended stay, as there is a kitchen area to utilize if need be

i also like that there is a laundry facility on the premises

were very polite room service was there every morning to change out laundry and clean the room they were helpful

the guest laundry room was ran down and looked dirty

the location and it allowing smoking

pet friendly and location. mattress was comfortable. budget friendly.

in explaining times of breakfast, the swimming pool location and hours, where i could do my laundry, etc

laundry was fresh and clean.

we didn t use the pool, laundry, or fitness room but nice to have the option

we had to go down the road to do laundry because the washer and dryer was in use

breakfast was excellent and tbe room was very cozy....

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

completely ran out of towels even after they said they d give me some more once they finished laundry

laundry facilities were not operating

) no fridge or microwave, no coffee pot, no bag for dirty laundry

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

it didnt have a continental breakfast but i knew that making the reservations

for the price it seems that some sort of breakfast should be included.

great location and breakfast and the mini bar in the front lobby for adult only

pool and linens

the staff were amazing and so welcoming and the guy that was running the breakfast area did an amazing job

the laundry room was clean

laundry facility was a big plus

no change machine for guest laundry.

kitchenette, self-serve laundry area, clean bathroom

liked having in room toaster and 24 hour laundry and exercise access.

parking lot needed to be shoveled and iced

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

pool was very cold and when i asked the staff about it they just said the maintenance guy wasn't in

parking lot was frozen over the entire time

breakfast was a knockout

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

car parking facilities. staff courtesy. hotel location.

pool was excellent and we really enjoyed making use of that

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

parking lot was rather full.

there was just a general lack of communication about parking and amenities available at the hotel

my kids had a great time and it was very quiet the staff members were nice

the room was clean and the property was quiet. the laundry facility was nice to have available.

that you had the accessibility to cook if you wanted to and do laundry.

the staff very very accommodating and friendly the laundry lady!

the rooms with kitchenette

i booked the room online at that rate they charge me a different price at the hotel for having a pet that should

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

good hot breakfast, hotel was clean and comfortable beds.

i had reserved at a different hotel only to find out their pool was closed until saturday

pool water was freezing

tv didn t work - phone didn t work to the front desk - blaring music from someone s car in parking lot

friendly staff, ample parking, appreciated that there was free wifi

clean rooms, nice indoor pool . has bar services too!

pool was a nice size

they pool is open to a decent time and the area is kept clean and stocked with towels

super clean, nice sized pool

the laundry facility could be cleaner than current status, the machines were quite dirty inside

the bar closed at 10 pm

we enjoyed our stay and breakfast was great

it was all fantastic, there was 5 of us and the room was comfortable for us all and the pool and gym made it

large pool, large rooms and a good breakfast.

the laundry and gym areas were well appointed and clean

property not crowded with tourists, loads of kids, etc, since it’s a bit off the beaten path

pool was a little small n a little cold but was indoors n all very modern and clean

the pool was too cold to enjoy

accommodate anything such as my pull out couch smelling like pee then never said anything about a pet

no laundry facilities

breakfast was super good and fresh

no bugs, safe parking lot, comfortable beds

the room wasn't clean and had a odor the window wasn't secure only held in by the curtains the gym had three

the parking lot was behind other hotels and hard to find at

bathroom laundry items (towels, cloths, etc

they are pet friendly and even have treats for them

the breakfast was a highlight, which included fresh fruits and pastries at a well-stocked hot bar

live having a small kitchen, sitting area and king bed

enough parking, but options at the parking lot across the way, and the light/fan was controlled by remote,

quickly breakfast was replenished with the amount of guests eating

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

limited breakfast

could work on a better breakfast for the price of the stay other then that every thing else was great

parking was a little tight as the place was booked

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

didn't have the complimentary breakfast so can't comment on that

easy access, very clean, complimentary breakfast.

pool was too small for our family to enjoy it

room service has this bbq flatbread pizza that is amazing

there was a bug in my bed. in the gym the heat was on and the equipment didnt work properly.

pool was freezing

firstly i understand there is a pet fee, but $75 is excessive

more washers and dryers in the laundry room would have been great.

there was trash everywhere outside... they had us in a room across from the laundry room

laundry machines and the ice machine were working and readily available anytime

check in was very quick and the lady was very sweet and personable. the pool was great as well!

floor we were on smelled like someone in another room was smoking pot

convenient, price,staff,laundry room

that u had to ask for kitchen stuff!

the kitchen was very nice.

surprised by the little kitchen!

room smells like a pet

laundry on sight only a dollar wash and a dollar to dry very friendly staff

the staffs searched through the laundry, found it and returned

the price of the hotel and the laundry room.

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

has the kitchen set up but no pots or pans or dishes

it was a large room with a kitchen.

fridge broke wifi didn't work pool out service

liked a full kitchen, comfortable bed, cleanliness

kitchen area was clean and had the basics like plates, glasses, mugs, and cookware

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

the gym was really nice and clean

our beds were comfortable, the room was clean and well stocked, and the wifi was fast and easy to navigate

we liked the pool and the food in the eve and in the morning.

the pool and gym were also clean and big enough to meet our needs

laundry $$$$$ only takes quarters an front desk had none

didn t work, it took the money but the dryer left our cloths wet so we had to drive to find a laundry to dry

) she states that their laundry guy did not show up and they did not have clean sheets except for 2 thick blankets

i walked upstairs and brought my own down, he was handing another gentleman pool towels from the laundry room

my room was right next to laundry room

how ridiculous to work out while someone is doing laundry in the same space

breakfast setup was nice and always clean

would love it to have an indoor pool for the rainy days

breakfast was really good the rooms were clean maybe need a little update but overall it was nice

public computer had no wifi access

was good, but parking is a little crazy and you have to park far away from the building if an event is going on

hotel, friendly staff, location, pool and exercise facility

the room looked amazing (design) it was cozy and relaxing for a quick weekend getaway from the kids

parking was close to room

staff was extremely polite and gave me a tour of the pool and fitness areas.

the laundry area was clean, and appeared very affordable

to use hand towels for wash clothes because laundry was behind

he said ok, went in the laundry room and grabbed some out of the dryer i assume

the suite was big and the kitchen area was nice

the location, the friendly staff, and hot breakfast

not sure if it was the laundry facilities, just a lot of banging noises and maybe a washing machine was being

they didn t have a laundry room, but they were very helpful when it came to locating one.

the pool was outside and that was not made clear when booking. no laundry facilities on site

no laundry riom

needed laundry facilities on this trip, though i rarely do, but it would have been nice

was someone in laundry room that looked like they were homeless and there to wash their clothes

i used the gym twice and the jacuzzi once

depressing hotel if travelling for work - gym has one treadmill which broke soon after i started using it -

room light shining from parking lot

pool was way to much chlorine it bleached out my kids bathing suit and we kept coughing and could only stand to

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

nice to have laundry available

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

first night there was a little noisy with kids running up and down the hallways, and our room was very near the

was right next to a basketball court and some kids were shooting baskets pretty early in the morning which was

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

they advertise that there is laundry service on site/laundry room

laundry facilities were down continuously

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

ud83dudebd was leaking and to give the kids a bath we had to use a wash rag to hold the water in

rude staff, filthy room, pool, ice machine, laundry room all out of order

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

the ice machine on the 4th floor as well as laundry facility did not work

laundry room disgusting

my kids would have preferred it to be deeper

pool a little small but fun. wifi didn't work well in our room.

the pool was on the small side and was a max depth of 4 feet deep

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was out of order

we spent a lot of time in the pool, which was great, and used the laundry as well

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

our kids love the pool

my kids loved the ping pong table outside

think the pool needed cleaned out and we never had room service as requested but was able to get extra trash

clean and breakfast was the best!

pool did not seem heated as was mentioned and found ants in our room but not a crazy amount.

staff, clean and comfortable rooms, great breakfast

pool was out of order as well

breakfast was delicious

although i didn't use them, hotel had a pool and

i know nicer hotels doesn't do free breakfast, but i actually like even the go bags with a cereal bar and bottle

we paid for breakfast with the room, wish we hadn t, had to pay extra for kids to have pancakes

the bar was a great place to hang out in the evenings.

this made it a pain for the kids tablets and phones

laundry room on property is handy for longer stays and it was very clean

thought there was a laundry area, but there wasn t

no breakfast, but free laundry was nice !!!

spacious room. quarters are provided for the laundry.

there was laundry facilities on the premise

the staff was very friendly. my kids loved the parrot!

bistro and the bar area, nice enviroment

cobwebs in the corners where the curtains hung, the room had a distinct odor of a weight room/gym

the kids enjoyed the pool

dirty and location. stated it was pet friendly but charged $--- for 8 lb dog

no change machine in the laundry room and no hot tube

(maybe a day working in the laundry would help her appreciate the job she has

great to have an indoor pool, but it was very small, could only fit 4-6 people at a time

i love that it had it's own bedroom and full kitchen

huge space and mini kitchen

hallways full of dirty laundry

the indoor pool was great

the pool wasn t working the heat

everything was very clean, the pool was warm. the staff was friendly.

when i searched to book this trip i looked for a king suite with a spa tub in the room and was shown this place

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

the gym facilities were great. free parking, close to freeway.

a full breakfast n better room service

the room was very clean, the entire hotel was very clean, we didn t swim or work out but the pool looked nice

bar was sterile

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

loved that you can use your bank card for the laundry facilities

pet friendly

had to take our own trash out and only one device was able to use the wifi

bathroom no hand towels ask at the front desk all are on back order what a joke drug use in the parking lot dont

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

breakfast was very limited, not attended to and over to early

breakfast could've been a little more better

breakfast could be better

breakfast a bit limited.

mexican restaurant as always good food with bar on same parking lot with hotel

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

laundry facilities on site. close location to food.

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

location was great pool was a bonus! room was good.

offered a smoking room

the staff was pleasant. the parking was great. the area location was great.

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

it was clean, roomy, comfortable, staff was helpful the breakfast was very good.

the gym was great. the laundry was great. the customer service was awesome.

breakfast was simple but convenient

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

the hot breakfast! and everything was very nice!

the breakfast was excellent!

that it was pet friendly.

very busy location so parking is a bit stressful

& hard-working staff, very clean & comfortable rooms, excellent price, indoor/outdoor pool and hot tub, proximity

pet problem isolate to a particular floor please

oh, the breakfast/dinner was very good also

didn t like the fact that kids were allowed in the dining area in bare feet from the pool dripping

coin op laundry

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

first room had bed bugs then we were removed from the room to a non smoking room and there was a dead roach

a party was happening two doors down from us, it was late people constantly coming outside smoking talking,

i had a non smoking room but the comforter and mattress had burn holes in it

like the updates, more modern rooms, pool, laundry and exercise space

loved the laundry service even though a little pricey

the desk attendant on 3/23 was sorting laundry on the restaurant tables when i was checking out

pool was closed for whatever reason and the laundry facility was closed as well

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

clean, had kitchenette, nice hot breakfast , friendly staff, had ice cream treats etc for purchase

free breakfast, pool, quiet, can be for extended stay. only heard hallway noise.

good breakfast. large room. convenient for where i need to be in north cincinnati.

i wasn't expecting a kitchen. pleasant surprise.

comfort. convenient parking

early check in the associate who printed a few things from her computer for me

the wifi needs to be better

need more lighting in parking lot. no complimentary breakfast the hallways reeked of weed

didn't offer room service or meals during the weekend, only a breakfast up front in the lobby

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

parking laundry needed it's own app with a min load amount that was more than the cost if

our room was near the laundry room

i love the fact that there was a 24hr laundry facility

location to the laundry services - stuffy near it

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

the convenience of the onsite laundry facility

laundry facilities were perfect and loved that they accepted credit cards

laundry is convenient

i have a gluten allergy and no options were available for the breakfast included in our purchase

staff, the staff 3rd shift and breakfast

breakfast experience was not good, being out of lots of things, including spray for the waffle

of parking - easy access to restaurants and attractions

we grabbed a glass of wine from the bar and sat outside and enjoyed the fireworks of kings island

didn't offer laundry service, only coin laundry.

breakfast was just ok

the guy at the front desk on friday evening was very helpful with finding a close by bar to grab a drink at

the breakfast was hot & delicious

it was nice having a full kitchen to use also

traveled for my sons football game with my two younger kids

the breakfast room was hard to find, the parking was kind of under construction.

enough parking

wifi was very slow, ended up not using that service.

staff, shower, bar area

could use a laundry facility within the hotel.

the wifi was good enough, and i had no hassle in connecting to it

the only thing was the pool was freezing so my kids refused to get in which was one of the main reasons for

large rooms with comfortable beds and couch and very nice complementary breakfast.

the kids came back from swimming and had rashes

i also am a fan of the laundry room that is just the perfect size and convenience for me to do loads of laundry

the ice machine on my floor was out of order and the laundry vending machine was out of order

the bathroom, carpet, laundry room, and the room needs updating.

there were not enough towels in the room but we were told towels were in the laundry and would be delivered to

did need more towels and washcloths than was provided, but were able to get them from laundry

that is all i liked oh yeah laundry room that was ok

there is an elevator and free parking

i like the location and wifi

for cash deposit of $100 for a hotel with people doing drugs in the parking lot and some questionable ladies if

wifi

good location. ice and laundry a plus. comfortable bed.

booked a non smoking room but when i got there all that was available was smoking

they also didn t charge anything extra for a pet

no breakfast but there’s an absolutely amazing mexican grocery store across the street so it’s

wifi was extremely weak, almost not working

has laundry and basketball court and outside

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

they had no one to do laundry

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

dogs that employee had to run to laundry room for safety

it says it's pet friendly and you get there

pet policy

thought i was to get a sink and kitchen cabinets in my room since i ordered a

looked newly refurbished, air conditioner worked masterfully, and the kitchenette worked like a charm

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in

quiet. clean. convenient for our project. parking. would do it again.

ample parking

elevator when hotel full takes longer to get to your floor, also would like breakfast to last till

they had a clean heated pool and grab and go breakfast

the kids activities were fun for the grandkids

gear towards kids

lots of activities for toddlers and older kids but so much for the little ones

bed was nice and pool area very good!

recieve instructions on how to connect to wifi at check in

gym and laundry room were a plus

laundry room and pool hard to locate

on parking

especially the lady who ran the breakfast

the location was convenient to the zoo, the art museum and the places we went out to eat and parking was easy

we were across from the laundry and right next door to the exercise room

breakfast was a bit lacking in variety

breakfast with hot and healthy options, room very clean and comfortable

breakfast was not good enough, no bread/toast served. only bagels

it was cleaning and had parking on spot. plus late check out times.

the price at the laundry very

allowed early check in, it was very clean, he pillows and shower were awesome, loved the shampoo and

the bar was nice and breakfast was great

my four kids were devastated

the breakfast bar was outstanding and the staff was very attentive

the fitness room and the laundry room

cool vibe, great value, great staff, pet friendly!

it's a real gym with a locker room

there was a little girl meandering around in the kitchen

we enjoyed the bar food/drinks, they were surely overpriced ($12 for 2 soft pretzels) - keep this in mind and

staff told me i could not get clean towels cause it wasn't laundry day

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

pool was nice and clean, there was a laundry for guests

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

quiet, kind, helpful staff, good breakfast, laundry facilities!

convenient location. nice breakfast. very clean.

good breakfast. lots of places to sit and eat. nice variety of juices.

1st floor bed and sheets very comfortable large tv and refrigerator breakfast was very good

had to take pool towels back to the room for fresh towels

nice,friendly staff. great breakfast every morning and nice rooms.

with my grandson and stayed there because of swimming pool but it was closed entire time we were there

room is very spacious and comfortable with a kitchen

kids enjoyed the pool and basketball court

full kitchen with dishes

incomplete and misleading pet policy

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

laundry facilities available with one washer and dryer

great place to stay. friendly. comfortable beds. great breakfast

the pool was in view of the front door and desk.

the location was perfect ample parking

hotel was very clean and the staff very nice and helpful, the gym has a nice machines with do a good workout

wifi was free and worked well

pet friendly

breakfast was good and the staff were very friendly and helpful

i noticed the gym had a very strong rubber smell which was unfortunate

was no laundry facility just a single washer and single dryer both very small and cost 2

i liked the pool and laundry room

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

wasn t very clean. had an odor similar to damp laundry in the halls

the room was directly next to the laundry room