nice pool and modern spacious room

charging $8 for a cold breakfast for kids who are 5 and 8 is way too high and uncalled for

some rooms are in need of maintenance and update. extra charge for wifi.

i was given a room surrounded by families with little kids

picked the hilton garden inn because of the food service and bar

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the staffs searched through the laundry, found it and returned

the price of the hotel and the laundry room.

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

laundry on sight only a dollar wash and a dollar to dry very friendly staff

they advertise that there is laundry service on site/laundry room

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

laundry facilities were down continuously

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

the breakfast is good, the wifi is fast

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

laundry room disgusting

rude staff, filthy room, pool, ice machine, laundry room all out of order

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

the ice machine on the 4th floor as well as laundry facility did not work

more washers and dryers in the laundry room would have been great.

laundry machines and the ice machine were working and readily available anytime

there was trash everywhere outside... they had us in a room across from the laundry room

even with a smoking room, the place still felt clean.

great customer service. excellent pet policy! first pet free, $15 for second pet.

kids running around the hotel

the fitness center, pools, and quiet rooms

too many kids

the fitness center, pools, and quiet rooms

it was packed with kids and it was a nuisance.

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

no parking slots available

not a big deal but would have liked the swimming pool water to be a little warmer.

my kids loved it too

you couldn't tell pets were allowed ro

at front desk who changed our rooms because the one we were given was discussing and next to the laundry

laundry $$$$$ only takes quarters an front desk had none

i walked upstairs and brought my own down, he was handing another gentleman pool towels from the laundry room

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

asked front desk for more towels and was given a bath mat and told he wasn t there to do the laundry and

was someone in laundry room that looked like they were homeless and there to wash their clothes

shower water pressure was amazing, comparable to ocean casino resort in atlantic city that i frequent often

the loud kids yelling

there was plenty of parking

love the comfort and cleanliness of the room & the breakfast!

he said ok, went in the laundry room and grabbed some out of the dryer i assume

to use hand towels for wash clothes because laundry was behind

the laundry area was clean, and appeared very affordable

very clean!great location!slept well! breakfast was good!

with free parking and convenience to restaurants, shopping, etc

there was laundry facilities on the premise

no breakfast, but free laundry was nice !!!

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

staff was great. room was nice comfortable and quiet laundry services.

laundry room on property is handy for longer stays and it was very clean

breakfast buffet was great - more like an upscale hotel

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

children were excited about the pool and a pump or something was out , which made the pool freezing

pool was out of order as well

breakfast was delicious

the bar was a great place to hang out in the evenings.

12$ for just cereal for kids is just ridiculous

the hotel had ample free parking

parking was limited

i know nicer hotels doesn't do free breakfast, but i actually like even the go bags with a cereal bar and bottle

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

the pool area needs some updates on the ventilation.

clean, new, friendly staff, quick check in. comfortable bed, large room, warm breakfast

plenty of parking, close to shopping, restaurants, etc

the staff was pleasant. the parking was great. the area location was great.

i have a gluten allergy and no options were available for the breakfast included in our purchase

breakfast person just made it a bit uncomfortable when getting breakfast

like that breakfast was included, and also everything ran smoothly

breakfast experience was not good, being out of lots of things, including spray for the waffle

not enough time to try breakfast

didn't offer laundry service, only coin laundry.

staff friendly ac worked well bathroom nice king bed nice kitchen nice

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would

delicious breakfast included, safe zone to stay in with your family.

breakfast was just ok

there no laundry bag available to place dirty clothes in

fitness room did not have any way to weight train

property was vey clean , i loved the rooms lay out , good food for breakfast and wifi was highly reliable

i like the jacuzzi and no one in the pool just me.

the breakfast was great. the room was nice and modern

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

is clean, the staff is always welcoming,and friendly, and the breakfast is a huge plus

very clean, friendly staff convenient location, free parking.

that it set on a hill and there was plenty of parking. also it is close to the interstates.

the morning breakfast was great !!

workout room with peloton bike and other treadmills/weights etc/beautiful pool

in elevator, short on towels and when requested needed to go to front desk to get them (no room service) mold

breakfast bar was. good and reasonable

bar and made to order breakfast

the rooms were spacious/ bed was great. parking is good.

poor wifi signal

great service. quickly moved me to a new room after some wifi challenges. very nice rooms.

the last time we were there, there were a bunch of kids that used the pool the whole day saturday and the

there pool could have used more attention

the staff was very friendly. my kids loved the parrot!

convenient, price,staff,laundry room

needs better breakfast!

i m a petite woman and the towels barely wrapped around my frame- let alone a man or regular sized person

have appreciated more options for breakfast

free parking

would like to see microwaves in room also some type of laundry facilities

they didn t have a laundry room, but they were very helpful when it came to locating one.

needed laundry facilities on this trip, though i rarely do, but it would have been nice

no laundry riom

not sure if it was the laundry facilities, just a lot of banging noises and maybe a washing machine was being

the gym was big with lots of things to use and they had tvs mounted on the wall (my son used the gym)

breakfast was really good

the indoor pool water was too cold.

pool was very cold and when i asked the staff about it they just said the maintenance guy wasn't in

the pool was very cold.

room was very comfy, but the shower was iffy -- no bar or wall recesses to hold on to, water pressure was low

the kids stayed entertained

it was my first time visiting there, i really enjoyed the wonderful layout for kids and adults for fun activites

we loved the waterpark and the outdoor pool area

the kids activities were fun for the grandkids

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

laundry facility was a big plus

liked having in room toaster and 24 hour laundry and exercise access.

kitchenette, self-serve laundry area, clean bathroom

laundry facilities too

how ridiculous to work out while someone is doing laundry in the same space

indoor elevator. bed was comfortable. nice grab & go breakfast.

there is a free parking. it's easy to find.

they had a lot of choices for the breakfast bar

would love it to have an indoor pool for the rainy days

nice to have laundry available

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

comfortable room, delicious breakfast

they also do allow pets for $100 and charge $250 if you smoke in the room

the kitchen had 2 plates and 2 cups other than that nothing to cook with not even a butter knife was

liked a full kitchen, comfortable bed, cleanliness

modest acomodation, but very clean and functional (specially the mini kitchen)

having kitchen facilities

had a small kitchen and refrigerator which would be nice if staying longer

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

it is unfortunate they don't have onsite parking but the valet attendant was great.

the room was very clean, the pool was open, (it is a smaller pool) breakfast was awesome

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

breakfast was mediocre, but most hotels seem to be mediocre now.

the laundry facility could be cleaner than current status, the machines were quite dirty inside

it was all fantastic, there was 5 of us and the room was comfortable for us all and the pool and gym made it

that the pool was closed, but it was because of the pandemic, so we know there was little the hotel could do

breakfast selections were abundant and delicious

breakfast ended too early (9am) and the internet was spotty.

that you had the accessibility to cook if you wanted to and do laundry.

the staff very very accommodating and friendly the laundry lady!

the room was clean and the property was quiet. the laundry facility was nice to have available.

there were people in handicap parking spaces with no handicap placard or license plate

i did not eat breakfast at the hotel.

advertisement stated whirlwind pool there is no whirlpool at this property

clean. easy to get around. has a pool

fire pit area, bed was comfy, good breakfast

we re only there on the weekends and the breakfast was limited

it didnt have a continental breakfast but i knew that making the reservations

no laundry facilities

good parking

everything from the parking lot to the room to thebreakfast and also the workers of the hotel.

hotel refused to plow or shovel snow from the walk way or parking lot so we could exit safely

only complaints no pool/fitness center

the laundry and gym areas were well appointed and clean

didn't have any bad experiences, but i do know the pool was closed when we were checking out

kids knocking on my door

kids knocking on my door

love the microwaveable breakfast combos.

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

entry building door by the blu bar was not locked during the night (after 12 midnight)

room was clean. parking was available. the water pressure in the shower was nice and strong.

parking lot was rather full.

quiet, clean, spacious, great room set up, great breakfast and plenty of room in the lobby

no bacon with breakfast

room is very spacious and comfortable with a kitchen

the kitchen and the fact it met the needs of our family for the stay.

i loved the gym

pool was nice and clean, there was a laundry for guests

staff told me i could not get clean towels cause it wasn't laundry day

quiet, kind, helpful staff, good breakfast, laundry facilities!

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

one laundry room for a hotel that has a lot of rooms

could see kings island firework show from room and pool area

good breakfast. lots of places to sit and eat. nice variety of juices.

1st floor bed and sheets very comfortable large tv and refrigerator breakfast was very good

convenient location. nice breakfast. very clean.

to kings island and the free breakfast was decent

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

laundry facilities available with one washer and dryer

the breakfast was pretty good with covid restrictions. super close to kings island.

breakfast was very goox

the breakfast was hands down amazing! room was clean and staff was extremely nice.

was no laundry facility just a single washer and single dryer both very small and cost 2

the room was directly next to the laundry room

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

wasn t very clean. had an odor similar to damp laundry in the halls

i liked the pool and laundry room

getting a whiff of it all night which kept me awake all night 5) the manager needs to provide the laundry staff

laundry service

the laundry was washed in some kind of chemical that caused an allergic reaction to myself

the breakfast was better then what i ve ever experienced at any other hotel

and friendly, breakfast was very good with healthy natural options, hotel was very clean, nice gym options

laundry facilities but no place to purchase detergent

it had a laundry area

shower had good water pressure. laundry facility in the hotel. beds were comfortable

laundry

the night manager told me to put the linen in the main laundry

close to fitness center

breakfast, pool, water upon check in

everything was great except for the extremely high pet fee.

the pool and pool area were clean

there was variety, but the items themselves were unappetizing

had more than just waffles for breakfast

friendly staff, ample parking, appreciated that there was free wifi

super clean, nice sized pool

staff at the breakfast was great

clean rooms and a nice pool

the breakfast provided and the laundry facilities

also box on condoms in front window by lobby (laundry room) really

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

very accommodating with early check in

a great breakfast, pool, workout facility, a basketball court was a plus, and laundry facility

the room that was originally reserved so the upgraded us with two adjoining rooms for us and the kids

only complaint that i had was the kitchen floor was a bit sticky and maybe could have used another rinse

wonder hotel, nice staff, good breakfast

kitchenette was a pleasant surprise

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

loved that you can use your bank card for the laundry facilities

pet friendly

like that the kitchen was entirely bare

the kitchen in the room.

laundry machines could use a little clean up

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry facility on-site was awesome

carpet was dirty and had a bad pet smell and the bed comforter was dirty with an weird smell

swimming pool a bit small

the free breakfast was lacking.

they accepted pets

the breakfast was continental, but get minimal.breakfast bars etc the pool wasn't the cleanest.

wifi was horrid and breakfast was a joke. pool was recently full with concrete .

wifi

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

laundry facilities on site. close location to food.

the location it s very new to us calm setting not to busy and has a pool

i was give a non-smoking room with an 19

the breakfast wasn't great

good gym and pool

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

more selection for breakfast and the pool could be warmer, but just a minor change.

good gym and pool

i got the manager he told him to stop three o'clock in the morning when they came back from the bar

i could actually manage a healthy breakfast on the few choices there were

no fitness

they gave me a complimentary late check out.

late check out

front desk clerk also covered breakfast set up and the laundry room

we asked for a non-smoking room

would give the hotel is that the pool room could be a little warmer and if they could change the breakfast hot

great tv, wifi and breakfast

they only suggestion i would give the hotel is that the pool room could be a little warmer and if they could

wifi is a bit slow.

thought i would be disappointed because when i called for early check in it was not available, however, i was

staff was rude, also lied about the pool being open

the breakfast was ok, but not horrible for free.

good breakfast

very clean and a good location, pool is a bit small but it was ok.

the only thing i didn't like was that the breakfast wasn't complimentary. it was $9 a person.

the convenience of the onsite laundry facility

laundry facilities were perfect and loved that they accepted credit cards

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

location to the laundry services - stuffy near it

laundry is convenient

said laundry for guests

i really liked the fact that they had on site laundry facilities

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

parking lot needs repaved

the spa tub was amazing and the room service was also amazing!!!

parking lot was well lit, felt very safe and that is very important

very difficult to make a left turn when exiting the parking lot

bed comfortable; clean; delicious breakfast, convenient to other locations

room was super clean an i clean for a living so it was great hotel was very clean love the pool

no outside pool

the gym was great. the laundry was great. the customer service was awesome.

front desk says can't make change for laundry

hot tub and indoor pool open late. friendly staff. good breakfast.

it was clean, roomy, comfortable, staff was helpful the breakfast was very good.

kids way too loud at pool. area outside was not cleaned up. trash everywhere

coin op laundry

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

asked for a non smoking room, which is what i apprentice received, but there was an ah tray in the room when i

parking was good

it s not the best hotel and when i stepped outside to smoke someone was arguing in the parking lot ud83eudd

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

the hot breakfast! and everything was very nice!

the breakfast was excellent!

that it was pet friendly.

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

good free breakfast. ample free parking. convenient.

gym and pool areas were available but no frills.

bonus was complete kitchen and comfy bed

i loved having the kitchen, workout room, and pool to use!

parents not watching kids in pool area and all ages of kids in hottub without parents so adults couldn't even

but way too many little kids in the jacuzzi

the pool and hot tub were clean and relaxing

lovely room, great breakfast and loved having a space to gather in the evening.

the kids loved the pool and hot tub

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

pool was closed for whatever reason and the laundry facility was closed as well

like the updates, more modern rooms, pool, laundry and exercise space

fenced parking lot

parking could have been clearer of snow out of the way

very neat and clean, friendly staff, nice room with working desk and a fast wifi

minimal parking

that are usually included in other hotel packages are not, such as breakfast (extra charge) and wifi (password

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

our room was near the laundry room

parking laundry needed it's own app with a min load amount that was more than the cost if

i love the fact that there was a 24hr laundry facility

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

that is all i liked oh yeah laundry room that was ok

for cash deposit of $100 for a hotel with people doing drugs in the parking lot and some questionable ladies if

i like the location and wifi

towels , the soap was like a quarter size, good thing we bring our own people drinking outside in parking

pool is covered up not working the property is dirty grass is overgrown broke down cars in the parking lot doesn

parking a plus as well

the pool was great for the kids

parking on the weekend there is terrible. . .

the pool probably had 30 kids in it, one of which came up to me with no pants on in the water

the breakfast wasn’t good. charged 12 dollars for me and 5 dollars a piece for 3 kids.

the staff were helpful for questions about the wi-fi and change for the laundry

breakfast options were great as well

the staff was exceptionally friendly. the room was clean. great breakfast.

size of the room was great for 3 adults and 2 kids

lots of running kids at 2am. but thats not the hotels fault.

the facilities had a nice pool, exercise room and outdoor patio

the room had a full size refrigerator and a kitchenette

rooms as we walk past was very polite the hotel was clean i liked that when you reserve the pool you have to

also the complimentary breakfast had a great

the complimentary hot full breakfast was delicious and the staff was helpful and courteous

having laundry facilities available but a number of machines were out of order during our stay

my family could not use the pool due to the way their kids were acting and them drinking

the look. very nice room. great breakfast great parking

my family could not use the pool due to the way their kids were acting and them drinking

location friendly staff great room, pool, restaurant bar .

limited food options (restaurant not open most of the time; no room service; no

friendly and helpful front desk staff, comfortable beds and pet-friendly; what more could you ask for

pool was closed & slim selection of snacks

needs more handicap parking. bar area should remain open till 11.

cost of the pet charge. double what other properties charge

com to book room for new years eve with my kids

bar in the lobby was nice after driving 5 hours

wifi was very slow, ended up not using that service.

location off i-75, clean updated comfortable room, pool, fitness area, and friendly front desk

chlorine bottles laying out where kids could access

good location. ice and laundry a plus. comfortable bed.

parking was great

the room was on the ground floor next to the handicapped parking.

if i must, parking on the other side would help, not a must have though.

kinda petty

pool was salt water so easy on the kids eyes

i booked and paid ahead of time, when my wife and i were running very late, my kids were able to get into the

nice room. quiet. good staff. good free breakfast.

did a great job with the breakfast concerning the covid-19, however i would have enjoyed some more hot item

the sofa was not comfortable and the kitchen table was very wobbly. the breakfast was just okay.

could use a laundry facility within the hotel.

was a basketball teaming staying their and the kids where running up and down the hallways hitting the doors

every was clean, the staff was friendly, and the breakfast was awesome!

the kids came back from swimming and had rashes

location, comfort, policy for pets

laundry room is all coin operated with not coin machine or atm on site

there were not enough towels in the room but we were told towels were in the laundry and would be delivered to

kids running around in the hall late at night and being near the laundry room.

kids are allergic not sanitary the front desk staff not only checked us in but did laundry and replaced

the bathroom, carpet, laundry room, and the room needs updating.

the big pool is very clean

pool could of been bigger but that was it other than that flawless

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

beds, nice pool area and clean hotel

to hear that they aren t gonna fix them either, so i paid $170+ dollars to sit in a warm kiddy pool

has laundry and basketball court and outside

they had no one to do laundry

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

no breakfast for the money paying

random people hanging in parking lot and around the hotel

the indoor pool water was freezing. it was not comfortable to be in.

i loved the modern design, the pool table and the porch area

this place is also extremely pet friendly they don t even charge you extra for your animals and they are

the laundry machines and dryers were new and free for guest use

breakfast ends too early during week.

pool fire pit and breakfast

parking lot was full, that wasn't great, but we figured it out

wish pool was open later

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

breakfast could have been better

breakfast hostess, was outstanding in accommodating our needs, very friendly, cheerful, and helpful

is very friendly as well as breakfast staff and food is good

clean, great breakfast, great accommodations for the price!!

they said there were some in laundry but it wasn't ready yet

room was perfectly clean and it was great for the kids to burn off energy in the pool.

there was a room service tray sitting in our hallway for hours.

also the bar has the coldest beer i ve ever had

the bar closed at 10 and room service was extremely expensive for the quality

i liked the parking, location to starbucks, and the rooms are large and very clean.

first time confusing about parking

it would be nice if they offered room service, at least for breakfast.

also there isn't an elevator that's particularly convenient to get to from the parking lot

the area was really nice with free parking.

complimentary wifi and breakfast. the kitchen area was very nice and a surprise to me.

in advance and put our two room on separate floors although i indicated 1 adult and multiple kids

complimentary wifi and breakfast. the kitchen area was very nice and a surprise to me.

was looking for a location with a kitchenette in the room and an indoor pool

it is pet friendly

dogs that employee had to run to laundry room for safety

kitchenette didn't have any dishes at all so know you have to take your own

thought i was to get a sink and kitchen cabinets in my room since i ordered a

pet policy

it had a kitchen and i could cook.

they don't have the laundry

they closed the kitchen without notice on one evening and also stopped room service

stayed there and there was a dog barking next door all night i called room service and they did

stayed there and there was a dog barking next door all night i called room service and they did

the wifi was very spoty,and no cell reception in the building

pool was cloudy and ran out of towels both days but was still nice and clean

easy road access and well lit parking lot

breakfast was a bit on the good enough side (although it was hot and plentiful and the staff was

very clean and comfortable, plenty of parking. great breakfast. staff were very friendly.

it had a nice gym, pool, decent breakfast

completely ran out of towels even after they said they d give me some more once they finished laundry

) no fridge or microwave, no coffee pot, no bag for dirty laundry

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

laundry facilities were not operating

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

king room with spa tub is in the part of the room where the pull out couch is so couldn t use because had

not enough handicap parking. my husband can't walk very far.