hallways full of dirty laundry

pool and food allways good

the breakfast was great. a large assortment of food, and everything tasted good.

breakfast was really good we were working in owensville so it was the perfect location

was great except for the breakfast situation

the laundry staff were extremely loud early in the morning and i had to ask them go please be quiet

disappointed there wasn t a laundry room for guest. also, floor in room dirty.

were very clean staff was very friendly breakfast was very good and relaxing in and by the heated pool was just

the breakfast prep area was small and got congested with people waiting on their waffles

rented 2 rooms for the pool as a birthday present for my grandson

have a laundry service

daughter and i stayed for a soccer tournament/showcase, and really appreciated the laundry facilities after a

the breakfast was excellent everyday and loved the staff

pool area was great for kids

just a wonderful motel. room big staff nice. love the bar in the motel. clean.

easy to find, easy to get to, perfect location for what i needed, lots of breakfast options, clean and quiet

one of my kids found a toy that was left in the room

clean/friendly/breakfast good

convenient and pool!!!

not think the breakfast was that good

the guest laundry room was ran down and looked dirty

i also like that there is a laundry facility on the premises

were very polite room service was there every morning to change out laundry and clean the room they were helpful

the location and it allowing smoking

a pet friendly hotel that didnt charge per pet

we didn t use the pool, laundry, or fitness room but nice to have the option

laundry was fresh and clean.

we had to go down the road to do laundry because the washer and dryer was in use

in explaining times of breakfast, the swimming pool location and hours, where i could do my laundry, etc

was cozy and the bath area was clean and well stocked they allowed pets which was nice there breakfast was good

a great breakfast, pool, workout facility, a basketball court was a plus, and laundry facility

pool was closed

hair conditioner provided, poor quality of bathroom linens, exorbitant fee for pet stay considering the hotel

pets, but was place in room with no pets around us

no hot tub by the pool.

there no laundry bag available to place dirty clothes in

the breakfast area very nice and the attendant was friendly

breakfast is hot with a great variety eggs, sausage, biscuits with gravy, sometimes omelets, plus

clean and pool was open!

in-room spa was wonderful and relaxing

was very comfortable, checkin was seemless, pet friendly hotel but i did not hear barking or have issue with

very clean the pool and spa were awesome

i was given a room surrounded by families with little kids

pool could of been better

elevator, the fan unit in room was noisy and there was no hand soap at sink dispenser or a soap bar available

first time confusing about parking

parking lot could have been bigger

wifi & cell reception were awful, and the tv channels were frequently in & out.

we arrived on a sunday and unfortunately the bar was closed on sunday's & monday's as are many of the local

i liked the parking, location to starbucks, and the rooms are large and very clean.

all there laundry was dirty so could not get extra towels or pillows

(fortunately, the kids didn't

beds service kids yelling and screaming dust everywhere still renovating it weird

(fortunately, the kids didn't

once we figured out the wifi, that was fast and reliable

covid ruined the continental breakfast

the breakfast is great and the pool was nice and warm

great beds - very clean- standard hi express breakfast- good location- easy parking

that the pool wasn t open for my kids

it had a nice gym, pool, decent breakfast

they don't have the laundry

the food at the restaurant and room service, not very good.

so nice they have a parking garage and a very clean building !

only real issue, if it can even be called that, is that i wish the price for the breakfast bar was displayed

when i booked the hotel, i did not realize that room service would not be available during memorial weekend

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry machines could use a little clean up

laundry facility on-site was awesome

staff were very friendly, the pool area was clean and warm despite the freezing weather

clean, and smelled fresh, and i felt secure in the hotel, and i felt safe leaving my car in the parking lot

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

the breakfast provided and the laundry facilities

also box on condoms in front window by lobby (laundry room) really

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

gym room size

the breakfast wasn't great

more selection for breakfast and the pool could be warmer, but just a minor change.

very clean abd modern room. but breakfast isn't great

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

good gym and pool

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

completely ran out of towels even after they said they d give me some more once they finished laundry

laundry facilities were not operating

) no fridge or microwave, no coffee pot, no bag for dirty laundry

bathroom laundry items (towels, cloths, etc

were disappointed in the breakfast

the free breakfast is a buffet with many options

we had a full kitchen in the room with a refrigerator, microwave and dishwasher

the pool & whirlpool was relaxing

the kitchen and that i was about to cook instead of going to a restaurant everyday.

the breakfast.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

limited breakfast

parking was a little tight as the place was booked

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

quickly breakfast was replenished with the amount of guests eating

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

night: no wifi

there was nowhere to sit outside other than by the pool .

the pool was on the small side and was a max depth of 4 feet deep

the pool was out of order

but the downside was the pool was too cold

pool a little small but fun. wifi didn't work well in our room.

my kids would have preferred it to be deeper

we spent a lot of time in the pool, which was great, and used the laundry as well

poor, gym equipment poor

the hotel room felt like a little apartment; spacious, clean, nice kitchen and awesome shower head

upon arrival the major kitchen lighting was burnt out. thought that odd. it was fixed .

breakfast and the bed on the pullout couch. it was old dirty and thin

cool room with full kitchen. quiet location

kitchenette was perfect for light easy meals

the free breakfast was lacking.

the floor has pseudo wood floors which is easier to clean but my older pet was slipping, afraid he would fall

thing i had mentioned on the actual hotel review, is although each room has a kitchen area, i was only staying

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

ice machines were not working, some carpet needed cleaning

rooms were not clean, my pillow case had mildew all over one side they did not pick up our room service order

four nights and no room service

the cleanest, showerdidn't operate well (couldn't switch to all shower head), no water in old gym, breakfast

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

the bar area for getting together with family after our event.

the pool room was so potent with chlorine it was almost unbearable.

kitchen was short-staffed, so we weren't able to get breakfast

the gym was really nice actually

the price of the hotel and the laundry room.

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

laundry on sight only a dollar wash and a dollar to dry very friendly staff

the staffs searched through the laundry, found it and returned

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

more washers and dryers in the laundry room would have been great.

there was trash everywhere outside... they had us in a room across from the laundry room

laundry machines and the ice machine were working and readily available anytime

a refrigerator & microwave, tv & wifi worked good, close to kings island and food places, easy parking

the pet area of the hotel was a bit smelly

there was continental breakfast

i had to go get an air mattress for my kids to sleep on

would of liked a complimentary breakfast of some kind

clean. easy to get around. has a pool

the pool is very convenient for the kids

laundry facility was a big plus

kitchenette, self-serve laundry area, clean bathroom

laundry facilities too

the laundry room was clean

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

locked without having a room key (the doors on the side that led to the parking lots, pool, and gym) were not

parking was free

the pool was not heated

huge room, super clean, really nice breakfast, friendly staff

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

were not made aware that pets were welcome and the room that we were given smelt like animals

breakfast was great happy hour and my kids loved the pool

location was awesome. staff at bar and restaurant were awesome.

that you had the accessibility to cook if you wanted to and do laundry.

the staff very very accommodating and friendly the laundry lady!

the room was clean and the property was quiet. the laundry facility was nice to have available.

a kitchetter but had to ask for any kitchen items at the front desk like plates, silverware, bowls or cups

it had small roaches around the kitchen and bathroom

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

room was very clean pool was excellent

we will definyrly recommend to family and friends and we will be staying again soon free wifi and great breakfast

too short time pool open

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

excellent selection of food at the breakfast

t get to use the hot tub which was the reason i chose this hotel too many kids in it

you couldn't tell pets were allowed ro

kids ran the halls all night with no supervision

breakfast in a bag encouraged the customers to take the food as they left

they pool is open to a decent time and the area is kept clean and stocked with towels

provided good quality kitchen tools for cooking, hotel amenities that was clean and convenient

gym had limited equipment

gym, nice breakfast

) she states that their laundry guy did not show up and they did not have clean sheets except for 2 thick blankets

asked front desk for more towels and was given a bath mat and told he wasn t there to do the laundry and

didn t work, it took the money but the dryer left our cloths wet so we had to drive to find a laundry to dry

laundry $$$$$ only takes quarters an front desk had none

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

the laundry facility could be cleaner than current status, the machines were quite dirty inside

friendly staff i was able to book a reservation for the swimming pool which i had all to myself for an hour

that the pool was closed, but it was because of the pandemic, so we know there was little the hotel could do

it was all fantastic, there was 5 of us and the room was comfortable for us all and the pool and gym made it

the breakfast.

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

they advertise that there is laundry service on site/laundry room

laundry facilities were down continuously

the check in guy was very friendly and helpful, he also was friendly when helping me find the gym

my kids used both the indoor & outdoor pools

the room looked amazing (design) it was cozy and relaxing for a quick weekend getaway from the kids

unfortunately due to covid the restaurant and bar was closed

the fitness center, pools, and quiet rooms

room service ended at 11pm instead of 24hrs

the laundry and gym areas were well appointed and clean

gym was lacking paper cups at the water machine

liked the rooms that had a kitchenette with full sized refrigerators for extended stays

pool was a little small n a little cold but was indoors n all very modern and clean

kids knocking on my door

no laundry facilities

breakfast was really really good and the staff was amazing the pool was very clean and the facilities around

the pool water could've warmer

wifi the lady front end didn't know what she was talking about

breakfast was super good and fresh

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

laundry room disgusting

the ice machine on the 4th floor as well as laundry facility did not work

rude staff, filthy room, pool, ice machine, laundry room all out of order

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

was someone in laundry room that looked like they were homeless and there to wash their clothes

there was plenty of parking

bed was amazing,me, my kids and husband all had a wonderful nights sleep

was very friendly, the place was spotless, the pool and hot tub were both up and running and the temperature

the pool was our reason for staying here and it was wonderful the kids had a blast and my husband loved the

the laundry area was clean, and appeared very affordable

he said ok, went in the laundry room and grabbed some out of the dryer i assume

to use hand towels for wash clothes because laundry was behind

tile around the pool was very slick

the friendly staff. easy access to parking lot and other amenities

breakfast bar was. good and reasonable

in elevator, short on towels and when requested needed to go to front desk to get them (no room service) mold

nice workout room and swimming pool

room service has this bbq flatbread pizza that is amazing

the bar wasn t open

convenient, price,staff,laundry room

hotel had kitchenette in it.

the kitchenette

hotel includes an equipped kitchen which is nice

i like the fact that the rooms had kitchenette. and that it was pet friendly.

no breakfast, but free laundry was nice !!!

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

staff was great. room was nice comfortable and quiet laundry services.

laundry room on property is handy for longer stays and it was very clean

thought there was a laundry area, but there wasn t

children were excited about the pool and a pump or something was out , which made the pool freezing

breakfast was delicious

breakfast buffet was great - more like an upscale hotel

clean and breakfast was the best!

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

this made it a pain for the kids tablets and phones

noisy and doors slamming… kids running in hall

12$ for just cereal for kids is just ridiculous

the hotel had ample free parking

for some reason get a hotel room for new year's eve and let their kids run wild all night

no change machine in the laundry room and no hot tube

(maybe a day working in the laundry would help her appreciate the job she has

very clean and the breakfast was good. nice gym and pool area.

room was huge, clean, and the kitchen had everything we needed

the pool is my only complaint

had a small kitchen and refrigerator which would be nice if staying longer

liked a full kitchen, comfortable bed, cleanliness

modest acomodation, but very clean and functional (specially the mini kitchen)

i loved the stocked kitchen

the location and the kitchenette

how ridiculous to work out while someone is doing laundry in the same space

comfort, staff, price, location, parking....

very clean room. beds are comfortable. free parking

gym doesn't have a door but it's not big deal.

the pool wasn't o0en but it was understanding because it was an putside pool and it was cold.

no laundry riom

not sure if it was the laundry facilities, just a lot of banging noises and maybe a washing machine was being

they didn t have a laundry room, but they were very helpful when it came to locating one.

the dishes were dirty and the bed laundry was dirty

needed laundry facilities on this trip, though i rarely do, but it would have been nice

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

nice to have laundry available

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

room with full kitchen, stove dishwasher and large refrigerator

breakfast was great, kids loved the pool, excellent value!!

the bar tender was friendly and the evening chef was amazing

the kids enjoyed the pool

poor wifi signal

kids were disappointed

maybe you could still do boxed room service

the price at the laundry very

clean, spacious room. pool had warm water. 8 minute drive to newport aquarium

pool was nasty and closed one working elevator ice machine broke on 2nd floor gym was inadequate

including the pool hours i was impressed they were open until 11pm

the wifi was pretty great too

laundry room is small, only one washer and dryer.

there needs to be more glassware and kitchen items

hot breakfast was great and the location was beautiful and convenient

i love the amount of space you get for the money, i love the kitchen

breakfast was excellent. bathroom was clean.

the staff was pleasant. the parking was great. the area location was great.

bar could be open later on weekend nights, pricing, my sisters room charge was less than mine

the pool was way too cold

pool was ccccooooollllld

we didn t know the wifi password so we didn t use the wifi

neither of us had popcorn or any food outside of a chocolate bar in the hotel

the room didn t have trash bags in the cans or extra bags for dirty laundry.

expensive parking like all downtown hotels. no comp breakfast or drinks.

location and breakfast!

after being treated so politely and wonderful we were even given free drinks at the rooftop bar as an anniversary

breakfast was a little weird

we had so much room and enjoyed our in room bar area

wifi was free as standard - i get it as marriott club member, but not everyone who we traveled with

room service was fast and efficient and staff was

what happened to free wifi

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

expected the hotel to have laundry service

the bartenders in the lobby bar make great cocktails

rooftop bar was closed - highly disappointing!

entrance to the rooftop bar is outside...

we had a great visit to the hotel spa and the restaurant had a fun and classy vibe

had to ask for house keeping no laundry facilities

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the

friendly staff, early check in available

fact it is located less than 3 minutes away from the park and love how luxury and clean it is and breakfast was

like that breakfast was included, and also everything ran smoothly

basic breakfast

breakfast person just made it a bit uncomfortable when getting breakfast

not enough time to try breakfast

didn't offer laundry service, only coin laundry.

loved the kitchen!

staff friendly ac worked well bathroom nice king bed nice kitchen nice

decent breakfast which is important to me

delicious breakfast included, safe zone to stay in with your family.

i also like it's pet friendly my pomeranian enjoyed her stay as well ''

bed was comfy spa tub was excellent staff were nice and helpful

no food my kids would of wanted

i also really enjoyed the peter thomas roth toiletries

so we had to shower in the gym

we did get a fan from laundry

there was no laundry bag

the hotel was going through a large remodel and the kitchen was closed ie no restaurant, room service, or

also the gym and the restaurant were closed

the fireplace is not operable

depressing, floors with the laundry were trashed and almost scary

was good, and it did have laundry somewhere within the building

also couldn't get wifi to work

only thing i did not like was that we missed the breakfast

no mini fridge. wifi didn t work. lousy pillows

having complimentary wifi was a must for us

breakfast was great and rooms were so nice.

early check in was appreciated. parking garage across the street.

that the billiards and bar were on separate floors

kitchenette

the fitness room and the laundry room

as kid friendly, while the kids love all the fun details as much as we do, there are a lot of party aged kids

honestly, everything was great. staff, location, facility, gym all are great.

didn t have a bathtub, which would have been fine if i didn t have kids with me

this was possibly due to the floor being pet-friendly

we enjoyed the pool and the delicious breakfast

breakfast. we got there at 9. another empty. no cups. placed trashed.

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

we couldn't connect to the wifi in our room

i liked the comfort of the room, the quality of the gym and the service of the staff.

front desk and room service was very polite and attentive

the only complaint was they no longer had the shuttle service to and from the casino.

kids enjoyed the pool area

the restaurant/bar was great and very convenient - much better for dinner than for breakfast

we weren't allowed to have an extra cot for our kids

very. lean and comfortable. laundry was a bonus.

rooms are very nice and spacious with an actual kitchen

it was a busy weekend and the hotel bar was not open

the pool was very small but other then that great a plus

only complaint is that the pool is only 3

loved that you can use your bank card for the laundry facilities

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

like that the kitchen was entirely bare

people didn't pick up their trash in the parking lot so had to pay extra attention that my dog didn't get into

pet friendly

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

the breakfast it's needs more to choose from

they gave me a complimentary late check out.

no fitness

breakfast

breakfast could've been a little more better

overly scented softener used in laundry

it's conveniently located and included a delicious breakfast

location was good. also that the hotel for once had a secure wifi

bar is quaint

the decor of the hotel, restaurant with bar in same location as our room, the quaintness and personal touches

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

laundry facilities on site. close location to food.

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

better wifi

the location it s very new to us calm setting not to busy and has a pool

good laundry unit

laundry facilities available ($2 per machine), rooms are pretty clean, everything is quite new.

it was clean and had a great breakfast included. next to a target and the cincinnati zoo.

30in the morning, the desk reception were very nice, i did not see the gym, nice clean hotel was very impressed

24 hr pool. too many kids to wanna swim

gym and laundry room were a plus

laundry room and pool hard to locate

especially the lady who ran the breakfast

no movies to order in room, no safes in the rooms and no swimming pool

free parking

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

had a gorgeous rooftop bar with some great music and hospitable bar staff

the rooftop bar has a fun vibe with wonderful bartenders

kitchen was down for breakfast

good free wifi

the kids stayed entertained

bed was nice and pool area very good!

the best place for family with kids

gear towards kids

gear towards kids

the gym was great. the laundry was great. the customer service was awesome.

front desk says can't make change for laundry

extremely clean & helpful. breakfast was very nice!

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served

very comfy bed and pillows; hot tub/pool was nice to relax

they have a nice breakfast area and really appreciated they had laundry appliances available

laundry is old machines

only thing i disliked, was there really wasn't a variety of breakfast choices to select from

the bed, having fridge/microwave convienent. parking accessible to the door and close.

i think breakfast should be extended until 10 am

laundry staff and housekeeping needs to pay attention to the sheets and coverings for the beds

had a laundry. well situated

happy to have the guest laundry when we got caught in a thunderstorm and our clothes and shoes were drenched

didn't like the laundry room or the bathroom in my hotel room

curtains, slow drains, hair in towels(housekeeping need not place towels that do not wash out in laundry

parking was easy, and in a good location

appreciate the security at night walking the parking lot, and having to scan to get inside building

to restaurants, gas station and our basketball tournament locations, plenty of parking

pet problem isolate to a particular floor please

cleanliness, room was nice, free wifi for everyone and breakfast