was huge, pool area was clean, and there was laundry available

comfortable beds and great breakfast; nice pool and hot tub

super quiet, clean, lots if nice touch details in the room, great gym

well lit parking lot

room was very comfortable, staff was friendly. breakfast was very good.

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

it was also nice to have a pool, hot tub, gym and laundry facilities

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

i could use a bigger one and i needed laundry bags

the pool looked good, but the gym was very small and not really a gym - that is the only negative that may

the sugary cereal was geared towards kids as were the muffins

the staff were kind, the spacious rooms were very comfortable and the breakfast was amazing

my kids were excited with the sweeming pool and jacuzzi

i like that it was like a studio with the kitchen..

we had a very nice suite with a fully equipped kitchen, almost the size of an apartment and very well appointed

no large towels in pool area.

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

no pool or hot tub use due to covid

did not eat any meals, but the restaurant looked nice and the breakfast bar looked good.

internet was free, but didn't realize i needed a special password to access wifi in my room

enjoyed the pool and the outside seating area

great hotel! especially the pool for young kids. it was perfect.

clean room clean pool

location and pool for kids

location, amazing tv channel selection, free laundry facility

the free laundry facilities were awesome.

neither of the tv remotes worked, there were two hangers in the closet - no laundry bags

breakfast and social hours are a nice benefit as are the laundry facilities

the laundry machines take forever

were next to the laundry closet, the door open and closed continuously before 6 in the morning

only disappointment was the washer in the guest laundry room didn t work

not sure who all uses the back parking lots, but looked like people do carpooling

there was no wifi the entire weekend we were there

awesome location. great staff. good breakfast. thanks!

also, charging for parking when you have a huge lot and aren't in a busy area is petty

the hotel was great (except for getting the wifi to work).

24 hour gym is excellent

wifi was exceedingly difficult to setup/log in

bed and room were very comfortable and roomy lobby bar had great selection of local beers

laundry room on site

they have a saltwater pool and grill though we did not use these

very spacious, full kitchen appliance set up. good value.

the free breakfast was delicious

water pool, closet organizers, games to borrow, furnished kitchen, great breakfast, gluten free

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

that room much smaller and across from laundry room and adjacent to stairwells

pet friendly, microwave, refrigerator, helpful staff

parking was close to the door, room was by the elevator.

comfortable, affordable, fair price on dog stay, good parking, large rooms

laundry facilities , friendly maintenance staff and very attentive to minor issues.

indoor water park was fun for kids kids had a great time.

they made sure our room was poolside, knowing kids were coming.

for them the pool (a small indoor water park) was the nicest hotel pool i've seen

that they dont have free breakfast

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

also, no laundry bag provided and your front desk clerk never heard of them

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

the pet rate is the only saving grace for this hotel

pool, exercise room and hot tub

availability of laundry big parking friendly staff

cost of laundry was outrageous

waive my pet fee

breakfast was great and the location worked well for us.

they had what we needed when we needed it like kitchen ware ect..

thought i would have access to do my laundry rather than send it to be done by someone else

i especially liked the laundry facility on the same floor as my room

the pool was warm despite frigid cold weather

parking lot is a little tight.

), pool quite cool, resurfacing of parking lot a bit chaotic, no program info on

breakfast, comfy bed, large pool area with hot tub, and good communication via text with staff

love everything my kids love it staff was nice, room clean pool was fun hot tub was nice breakfast was

superior breakfast, super nice rooms, and large pool.

pool area great for kids

pool was fun for kids, great breakfast lots of variety

on-site laundry jacuzzi

we were there for several days and planned to use the on-site laundry but found out it was out of service and

excellent breakfast buffet, managers reception every day with appetizers and free beer and wine, laundry room

there was an available pool & laundry on site

on that side of town i do feel bad for you but this place is a great bang for your buck they have laundry, a

the hotel has a laundry room for guests, which i found great

there was no laundry bag in the room

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

the hotel offers coin-laundry machines for guests

workout room and laundry was an added bonus

service and the facilities were operational as far as their laundry room which is why i picked

the only thing i liked was the location and parking

they couldn't serve breakfast because of covid 19.

breakfast is good

improve wifi and booking from u i don't like u charge my card double

breakfast selection, helpful front desk staff, beautiful lobby, proximity to restaurants and

excellent, entire hotel was clean, room was spacious and comfortable, great breakfast, lobby and bar area were

pool was cold, no pool towels after 7 both days of visit

the gym and pool were excellent too

secure parking, pool fitness facility and right off university avenue

free self laundry service

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

pool and hot tub were an amazing addition to our stay at the hotel

shuttle vicinity was a little short. (2 miles)

excellent continental breakfast. comfortable beds. totally updated. fantastic!

laundry room

no room service

clean, location, and had a pool for my kids.

parking spaces were limited

we had a 4am wake-up call and the kids were still running the hall and screaming at 11pm

hotel, nice staff, close to downtown, it has a small but well equiped gym

the evening bartender was caught up talking to much and was making beverages wrong

i booked it through you it said it had a pool, it did not, the grand kids were very unhappy

it was pet friendly

great hotel great bar and greats restaurants

have a coin laundry machine would be nice

no laundry, but even that wasn't a problem, as there was a laundromat right around the corner.

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

the pleasant surprise was the bar and restaurant

by jacked up hotel bar standards, the bar prices were ridiculous, well beyond what is normal even on the scale

no laundry service at the weekend.

it was nice to have access to laundry facilities

pet friendly nature of this hotel was so appreciated

the pool and hot tub were great, and having a parking garage was awesome

pool is pretty old but it had a hotub, gym has a peloton which was cool

came back to the hotel at 9:30 pm and was shocked when the bartender told me the kitchen closed at 9:00 pm

hotel with a great bar and great staff

the room service was sub par

steam room was dirty, gym inadequate and shuttle never available

loved the shuttle service

we also found out there was no room service and no laundry service

i wish the pool was opened longer - even have a

the 24 hour gym hours

they should have more than one option for meat for breakfast

loved the pool. matteo was kind. breakfast was hearty

we also tried room service but some people in our family did not like the food

was great, sadly didn t get a chance to use the pool, club or spa facilities

amenities were spot on and the room service breakfast was over of the best meals i've ever had

the bar was nice, and our breakfast at the hotel was very good

the bar was nice, and our breakfast at the hotel was very good

owners/management, the other guests, accusations, threats, lots of noise, drug users hang out, laundry facilities

didn t care for the strong laundry detergent smell as i am very sensitive to these kinds of chemicals

guest laundry posted out of order

the booking page says fittness room/gym as part of the facilities but there was none.

refrigerator and microwave in room, pet friendly, great location

wifi signal and super strange to not have cell service in several locations of the hotel

used the shuttle service for concert event

the pool area and fitness center were clean and had everything you needed (towels, yoga mats, etc)

i asked about a shuttle service to and from the event while booking the room

appreciated the early check in as we had a wedding to attend in town

the location is outstanding! the rooms are modern and clean. the hotel rooftop bar is a blast.

we didn t realize there was a bar and restaurant on the top floor until we had breakfast the day we checked

stay with our pet

only thing did not like was not informed top floor where restaurant and bar are located that the elevator was

the terrace bar has a beautiful view and it s very comfortable

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

love how pet friendly they are

close to everything, great staff, very interesting bar with smart people to meet, great food

could of done better upkeep on the pool and spa area, was a little messy when walking threw to use the fitness

pool very small and tile needs cleaning

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

laundry

location, large, new, super duper clean rooms, free drinks and breakfast

the happy hour scheme at the bar was brilliant - and the food was very tasty and reasonably priced

breakfast great.

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

location, great friendly staff, clean spacious room, coffee and water all the time and breakfast was good too

the room was spacious and clean. pool & hot tub were great.

pet friendly hotel is a good thing though we did not have pets this visit

delicious breakfast and soothing swimming ud83cudfca pool and jacuzzi!

should have separate service elevator for housekeeping so guest don t have to ride with dirty laundry

asked to be placed around no kids.thenat 2 till3 family with kids wakingus.

put all of the families with kids on the main floor.

the hours were posted so it wasn t a huge surprise, but with small kids it s tricky to get everybody ready

parking was plentiful

selection of hot and cold items for breakfast

nice accomodations, very clean, good parking, very nice breakfast, efficient staff

everything was perfect including the healthy breakfast choices

the underground parking. the ease of check in.

we liked their hot breakfast variety!

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

including that when the laundry room door was broken preventing me from doing some laundry that i

we love the cleaning room, the pool and we love the delicious breakfast

then pool and spa area were great. they had an exceptional breakfast in the morning.

beds, great pool area, great breakfast, the whole facility was clean, and the customer service was exceptional

we loved their restaurant and big plus that they are pet friendly

room service was a perk but the food was so cold when it arrived

00/day close to capital square and beautiful downtown madison-shuttle service and a very comfortable room with

didn t know it was a pet friendly hotel when i booked; we ended up with a noisy dog on our floor who howled

convenient shuttle takes you right to the door of your restaurant

comfortable beds, clean bathroom, wifi internet

pool smelt a bit odd

i was a continental breakfast...not clear on website

none of the parking lot lights worked

breakfast choices

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

the laundry was clean & near the workout room

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

pool hours could have been more conducive to a family

the parking is free

has laundry facilities, the room was really nice and spacious

other h2s hotels where i have stayed, i happened to notice that the laundry in the fitness room at this one was

large rooms for family and pet friendly

it was easy to schedule usage times at the pool and gym

couldn't this hotel serve a hot breakfast, it was advertised, and i expected it, and no swimming pool

experiance with the reciption, room service and resturant staff making me feel at home

swimming pool, starbucks coffee bar, room and the food !

the gym was rubbing sh and so was the food

food from bar and sitting area in lobby were very convenient and pleasant

loved the free weights and complementary water and towels in the gym

we believe the room was above the laundry room the floor shook when they were doing laundry.

we stayed across from laundry room on first floor

free parking was a huge perk

near the point; the free henry vilas zoo is a good excursion to walk around, especially for young kids

the pool and spa temperature was perfect

laundry facilities were on my floor (second) and worked perfectly, just needed to ask the front

hotels are now building swimming pools that are only 4 feet deep which makes them more like a large bathtub than

good breakfast, nice patio and pool

if i had to pick something , it would be the pool water is very, very cold.

hot tub and no shuttle service when it was raining from restaurant

i seldom saw anyone behind the counter and had to ask staff in the laundry room if there was anyone that could

staff helped me with an early check in. the location was very convenient.

asked front desk if we could upgrade to suite with a spa in it since the pool/ amenities was closed but felt

beautiful lobby, spacious clean room, friendly staff. sweet sauna/hot tub/ pool area.

great breakfast , pool and hot tub open late

room was 2nd floor next to the laundry room

we didn't get our breakfast included cause they had electric problems in the kitchen.

the lobby coffee was continually empty. the gym was in the pool area and not 24 hours.

great breakfast and beds

we didn't get our breakfast included cause they had electric problems in the kitchen.

have much to choose from and some of the things were old and nasty tasting, our room had dirty laundry in the

guest laundry and business center were the same room and were in use as hotel laundry

the pool was warm and completely empty

not enough hot breakfast choices

wifi worked well

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

the bed, the laundry room .

front desk staff receptive and friendly. on site laundry. location

bring your own quarters for the laundry room

they have a laundry room. i was able to get some sleep. room looks nice.

laundry area could accept credit cards as well as coins.

laundry area only took quarters for machines

loved being able to do laundry on site

pool was great, beautiful hotel. clean and nicely updated

parking

that it was pet friendly and they had a great area for your pets to exercise

comfortable bed and pillows, and very nice breakfast

nice location for freeway access. free parking. quiet rooms. dog-friendly clean.

coffee at breakfast in the dispensers was not very hot, but was ok

wished they had lights in the pet area.

had to do my laundry at like 6:30 am just to be able to use it

breakfast consisted of one type of chewy granola bar your choice of banana or apple and your choice of orange

our room was over the bar and grill, so we could smell cooking odors

like eggs for breakfast...

thought there was a breakfast included

great staff good breakfast was a little upset that tat hot tub did not work

meager breakfast: cold cereal, oatmeal that you prepare with hot water, boiled eggs, apples

due to the scamdemic breakfast was only oatmeal and cereal

complimentary breakfast was dismal. pillows were really lumpy.

where directly across from the elevator which was excellent as my husband has a bad hip - the breakfast had

clean, super nice staff, good location, free laundry on the 3rd floor is the best i ve never seen that at a

great pool/jacuzzi. laundry, printer, breakfast.

the hotel provides a free laundry facility that you can use from 8 a

quite and that they had laundry facility.

laundry machine at no cost

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

nice hotel. friendly staff, nice breakfast, nice beds, very comfortable

wifi kept unlinking to my phone. hot tub not working.

location was good for what i needed. wifi was good.

pool was not cold and the hot tub was not excessively hot

coin laundry in the building was so helpful to have

a guest laundry

our room was right next to the laundry room and hotel 'store' and across from the dining room

i was hoping to have access to do laundry there but was told i would need to go somewhere else

i use the whirlpool my wife used the pool

need more breakfast options

good breakfast saturday, poor selection sunday

we tried the pool but it was just too cold to stay in it

clean quiet nice kitchen set up

the bathrooms next to the pool needed cleaning and restocking

did use the swimming pool or spa, but it looked nice

nice breakfast - kept it very clean and well-stocked throughout the breakfast time period

great staff great pool area

the pool towels were big enough for a 2 year old, and the hot tub jets were broken during our stay

the pool was wonderfully warm, the jacuzzi hot

there was no pool as they advertised and no breakfast also

free wifi

great location, close to the interstate, plenty of parking.

should i start the spa or whirl pool and hot tub was not operational the coffee maker was not working bathroom

broken entery doors bad parking lot

laundry room available

room itself was clean, water was hot, and wifi worked

it was a bit run down. needs updating. wifi was spotty then didn't work at all.

wifi and cable

the room is clean, the beds are comfortable, free wifi (strong signals) and its nice to have a fridge and

they also had a laundry area

pool and hot tub

parking by entrance was kind of scarce. minor thing, really.

breakfast clean friendly staff parking good showers

great stay for the price, pool and hot tub area were perfect. free breakfast was wonderful!

i utilized the patio and the laundry facilities

price of laundry room.

laundry onsite was inexpensive and convenient

bed was located next to the laundry room and would vibrate for 5 minutes at a time, whenever the spin cycle

clean. good breakfast. comfortable

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

no plastic laundry bag, no free breakfast

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

laundry machines require coins

nice newer facility, good breakfast large room.

everything you need from gym pool laundry service to good breakfast selection

contintal breakfast better than most

had pool and hot tub to ourselves both times in there

everything you need from gym pool laundry service to good breakfast selection

maybe a few more options for breakfast.

like new, great rooms & gym. gym and pool were open 24hours! overall beautiful property

kids were running in the halfway after 10 pm

the hand bar at the shower was a great convenience getting

charge for breakfast

television channels. some very inappropriate for kids. overall not very family-friendly.

pool, fitness center, and laundry room were available

breakfast was really good

otherwise, the room was perfect, the bed was comfy, loved the indoor pool and whirlpool, and loved the whirl

maybe even shoveling the snow in the parking lot or sprinkling sand or salt on the black ice so that one did

was not offered points for declining room service

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

pool was not available to use because they rent it out for swim lessons to kids

the pool/whirlpool area was clean and lovely; open from early to late

very clean, excellent room and breakfast, pleasant staff.

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

there was a laundry room available. there was breakfast included.

laundry facility not available

free self-laundry facility, but still the usage was reasonably priced.

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

quiet and fun pool for my kids

free wifi but it did not work 80% of time

this is the best hotel i've stayed at it was a suite even had a kitchen toaster coffee maker breakfast was great

laundry left in the hall by our room the whole time we were there

free laundry

didn t get any breakfast were we supposed to? we had to order and pay for ours around 10a

the breakfast buffet was the best we have ever had

no free breakfast

staff was friendly, pool was fun for the kids, breakfast was decent.

staff was friendly, pool was fun for the kids, breakfast was decent.

excellent venue for kids, the pools include basketball hoops

very clean and a great breakfast buffet

wifi was not good. kept cutting in and out.

great hotel. fun pool and a wonderful breakfast!

breakfast was awesome and the heated pool

given the pandemic, breakfast was ok. the staff were efficient and friendly as they served us.

pool area & breakfast area is small for this size hotel

breakfast was great but i suggest serving starting at 6 am not 7am especially for families

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

clean room, had wifi and fast check in and out

it was convenient to the casinos. and i had a nice breakfast.

no wifi in my room

second room had no working cable and we were unable to access the wifi, apparently we were too far from the

nice and clean pool

breakfast was delicious

a little bigger and warmer pool and a hot tub.

we did use the pool

the breakfast was great

common areas like laundry room floor and carpeted stairways were all very dirty

the room smelled like clean laundry when i walked in which was very nice

our view was of the parking lot

super nice staff updated clean spacious room sufficient breakfast great value

clean, polite attentive staff, decent breakfast

no maid service to remove trash from cans or laundry.

room was located next to laundry and was noisy

great they have a coin-operated washer and dryer in case you need to do laundry

was able to do my laundry to take clean close home

for the price and conditions food breakfast pool cleanliness just right for the price great for the family

the water sprayed on the wall leaving a pool on the floor

pool was very warm and my kids loved that. the breakfast was a wonderful variety too!

clean rooms and great breakfast. the staff was very friendly.

the room was very good sized and the spa tub was amazing

pool was very warm and my kids loved that. the breakfast was a wonderful variety too!