laundry room available

the room is clean, the beds are comfortable, free wifi (strong signals) and its nice to have a fridge and

wifi and cable

room itself was clean, water was hot, and wifi worked

it was a bit run down. needs updating. wifi was spotty then didn't work at all.

quiet location close to mount horeb with easy parking.

the breakfast. the waffles are the best.

friendly staff, very comfortable beds (i even slept in!) and yummy breakfast.

kids in upstairs room jumping around and yelling

clean, neat, open, light, staff was great, pool was relaxing. room view was nice.

the breakfast was simple but delicious and the staff are very nice

pool was perfect size for smaller kids and warm

i did not check out the swimming pool or the gym but next time i plan on doing so

everything was perfect including the healthy breakfast choices

heated, underground parking makes the winter months bareable.

including that when the laundry room door was broken preventing me from doing some laundry that i

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

pool seemed way over chlorinated!

big parking lot with good lighting

beds, great pool area, great breakfast, the whole facility was clean, and the customer service was exceptional

excellent breakfast

free breakfast and parking

great room, easy parking

pool area great for kids

not enough parking spots

thought i would have access to do my laundry rather than send it to be done by someone else

i especially liked the laundry facility on the same floor as my room

location, close to airport, free parking and shuttle bus to ord, nice breakfast, wifi could be weak in room

the suite kitchen shelves contained dishes and pans too

staff, clean hotel, delicious breakfast, comfortable room, local shopping, etc

laundry facilities were on my floor (second) and worked perfectly, just needed to ask the front

the room was very nice, there was free breakfast and it was a good area

breakfast was good

clean and quiet, pet friendly

extremely clean, friendly staff, free parking, free ev charging, and an excellent free breakfast served in le

cost of laundry was outrageous

availability of laundry big parking friendly staff

we found a room that was pet friendly

the kitchenette is also a great amenity to have

cancelled our stay due to high charge for pets

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

also, no laundry bag provided and your front desk clerk never heard of them

kitchen sink was clogged

i loved bringing my pet. i was showing my home all weekend, glad they could be with me.

laundry facilities , friendly maintenance staff and very attentive to minor issues.

no arcade room for kids

needs more bar staff at all hours of the day, not just peak times.

pool is great for small kids

they made sure our room was poolside, knowing kids were coming.

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

that room much smaller and across from laundry room and adjacent to stairwells

room was immaculate. staff was very helpful and kind! pool and hot tub are clean and inviting.

the unexpected bar was a nice surprise after traveling for 8 hrs with a free drink

i liked the layout of the room and the couch area. the breakfast options were very good.

bed and room were very comfortable and roomy lobby bar had great selection of local beers

wifi was exceedingly difficult to setup/log in

pet fee was $50 per night which is pretty standard

it's super clean, comfortable, relaxing, nice pool. very nice room. very nice staff.

the hotel was great (except for getting the wifi to work).

service and the facilities were operational as far as their laundry room which is why i picked

noticed a used paper tissue left in my room, the television did not work, and the property wifi was just an

location was perfect, i was able to get my work done that i needed online so the wifi was perfect

they even had breakfast that was very good

breakfast is good

the pool was super small and full of kids. the water is also very cold: definitely a kid area!

it was clean and quiet and the breakfast was outstanding.

it had a full kitchen, refrigerator, microwave, stove, dishwasher. bed was excellent

the breakfast was above-average and the staff was attentive and courteous

quality of rooms and breakfast. and, dog friendly.

no large towels in pool area.

cleanliness and paid breakfast...

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

quiet area. on-site breakfast and dinner options! gym facilities were great!

the rooms were great but the best part was the pool area. very kid friendly. our son loved it!

were next to the laundry closet, the door open and closed continuously before 6 in the morning

only disappointment was the washer in the guest laundry room didn t work

it is pet friendly, which was a need for our family

was a bright light outside my room in the parking lot and i could not close the heavier curtains, so it shone

to the corona pandemic, there was no hot breakfast, pool or hot tub

the hotel has a laundry room for guests, which i found great

the hotel offers coin-laundry machines for guests

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

workout room and laundry was an added bonus

there was no laundry bag in the room

was huge, pool area was clean, and there was laundry available

facing parking lot and people walking by could easily see inside if the blinds are not down

the pool and gym were clean and well maintained

gym was too hot at 69?

clean, good breakfast, friendly staff, great pool and gym, very nice room

excellent breakfast buffet, managers reception every day with appetizers and free beer and wine, laundry room

on-site laundry jacuzzi

on that side of town i do feel bad for you but this place is a great bang for your buck they have laundry, a

staff, great breakfast, super clean, guest laundry room, special little free happy hour in the lobby every night

nice laundry facility very reasonably priced and washed well

laundry room

sizeable room - didn t feel crammed with 3 adults and one kids

wifi worked well

swimming pool

breakfast,swimming pool

i could use a bigger one and i needed laundry bags

it was also nice to have a pool, hot tub, gym and laundry facilities

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

wifi service was terrible. breakfast items were minimal; no fruit was offered at times.

we mostly utilized the pool area, which was perfect for our group of kids ages 1-5

i slept outside in the parking lot because i was told the reservation i paid online wasn't in the system

room was quiet except when the little kids upstairs were running in the hall.

check in and bar staff were very nice!

very spacious inside and out, huge pool and large open parking area.

that they have 2 bedroom suites, free laundry, and a wonderful breakfast

location, amazing tv channel selection, free laundry facility

the free laundry facilities were awesome.

free laundry room would also be a plus during a longer stay

breakfast and social hours are a nice benefit as are the laundry facilities

laundry room on site

pool, breakfast, cleanliness

breakfast better than most. good gym. very clean. well thought out room design.

room - gym - saltwater pool

the breakfast was also impressive with freshness and variety of healthy choices

i also liked having a bar on site

the quiet, cleanliness, breakfast and courtesy.

wish every suite had a kitchenette

the free breakfast was great

breakfast selection, helpful front desk staff, beautiful lobby, proximity to restaurants and

should have separate service elevator for housekeeping so guest don t have to ride with dirty laundry

were swimming classes happening in the pool in the morning and my kids and i felt a little out of place during

the pool was a great temperature and also very clean and not over chlorinated

there is a big indoor pool, a lively hot tub and small exercise room

wifi did not work for streaming services

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

super comfortable bed ! and good kitchen in the room

kitchenette as everything you need

free wifi worked well

of room, great hot shower, good linens, light blocking curtains, nice kitchen setup, pool, breakfast

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

free self laundry service

free parking, lovely breakfast, and shuttle service.

shower needs updating.breakfast processed food.small gym.lift took ages so used the stairs

they shuttled us to the stadium, state street, and a local bar

owners/management, the other guests, accusations, threats, lots of noise, drug users hang out, laundry facilities

didn t care for the strong laundry detergent smell as i am very sensitive to these kinds of chemicals

guest laundry posted out of order

additionally, the parking space is spacious

the pool and hot tub were great! the room was clean and nice. breakfast was very good!

there was no menu in the room to order room service.

of elevator, snacks and medicines for purchase in the lobby, the outdoor patio, work space near gym, spacious

a bit different bar restaurant set up. better wine selction

hotel, nice staff, close to downtown, it has a small but well equiped gym

pet friendly

no laundry, but even that wasn't a problem, as there was a laundromat right around the corner.

have a coin laundry machine would be nice

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

location and shuttle service

professional staff, secure parking, fitness room, excellent breakfast - all around excellent experience

it was nice to have access to laundry facilities

no laundry service at the weekend.

amenities such as the gym, the hot cocoa bar and coffee/hot water.

desk staff was just ok, didn't explain the parking situation nor the breakfast/restaurant

very clean and comfy. my kids loved breakfast

we also found out there was no room service and no laundry service

excellent general facilities, including gym and pool

pillows were a bit lumpy, gym has no windows, and breakfast was just okay

the staff was so accommodating to our late check out

reliable wifi

spa is top class

the room service was sub par

website nor hotel website nor staff at check-in mentioned the $75 pet fee, so it was a bit surprising to see

ice skating was a great perk with kids

dinner room service was terrible, we sent it back to the kitchen and went to a local restaurant

has laundry facilities, the room was really nice and spacious

other h2s hotels where i have stayed, i happened to notice that the laundry in the fitness room at this one was

it was clean and new. the room was spacious and we loved the kitchen area.

clean and very nice amenities (solid gym/pool and real dish ware for breakfast and in rooms for

breakfast options were above my expectations

large room and excellent gym

i then went and called room service

stay was amazing in every way, great staff, good food and drinks, beautiful view, prompt room service

i ordered room service and the gentleman was very nice and friendly as well

room service was excellent and having a starbucks in the hotel was convenient

appreciated the early check in as we had a wedding to attend in town

it would also be nice to have a nice warm shower at the pool

the shuttle bus to the stadium was very

the pool and exercise equipment are both top notch

it was our annual anniverasy getaway without kids, and the wife was amazed

the laundry was clean & near the workout room

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

parking was easy

icy,dangerous parking lot all week

very clean and updated. accommodating to our requests. shuttle service is awesome.

from the front desk, to the bar, the kitchen and the shuttle driver- amazing people and i would come back again

i liked the room a lot. i also liked the shuttle they had to take you to downtown

the beds were very comfortable, the gym was huge so you didn t feel crowded with others in there with you

no food options available at this time, especially lack of available room service.

we stayed across from laundry room on first floor

we believe the room was above the laundry room the floor shook when they were doing laundry.

the breakfast was very nice

excellent free breakfast buffet

friendly & helpful staff, very good hot breakfast

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

we were told each person in our party had $18 to play with when ordering breakfast through room service

pet friendly! staff was nice, it was downtown close to most places and very clean.

add on fees for parking, pet, breakfast and internet.

the pool/ hot tub / fitness were closed

overall excellent. very busy on a friday night with the bar upstairs

were put on floor 9 right under the restaurant and kitchen

the terrace bar has a beautiful view and it s very comfortable

the workout facilities were tiny. we crammed in the little gym with 6 other people.

amazing bar area upstairs with view of capitol

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

laundry

sparkling clean, great walkable location, friendly staff, nice breakfast.

spacious and had an expansive space like a sitting room with a couch and an extra tv which our kids enjoyed a

breakfast great.

decor, clean, free upgrade, included fantastic breakfast, free parking and aveda toiletries

also, i've stayed there twice and the restaurant seems always closed except for breakfast

he also got us a shuttle to speed up the process

good breakfast included shuttle service to the airport and downtown

i thought a free breakfast was included in price, but none was offered during stay.

room was 2nd floor next to the laundry room

about having my 2 rooms at least on the same floor like i had requested (i have a large family, 5 kids under

front staff, nice hot tub and pool, good breakfast selection, free parking, comfortable

the lighting was so bright in the parking lot, but shined in through the windows and i couldn't do a thing

they even had some balls out for kids to play with

laundry machine at no cost

clean, super nice staff, good location, free laundry on the 3rd floor is the best i ve never seen that at a

free laundry

there were laundry facilities on our floor and they were most welcome.

gym, microwave (though i think mince was not working) and a pleasant surprise with the free laundry machine

they also had a laundry area

clean, comfortable, quiet. breakfast was basic but fine. staff very pleasant.

the breakfast was very nice, lots of options and good coffee

the wifi connection could have been stronger. i also wished the room had a recliner to sit in.

friendly staff, clean, great breakfast.

i utilized the patio and the laundry facilities

bed was located next to the laundry room and would vibrate for 5 minutes at a time, whenever the spin cycle

laundry onsite was inexpensive and convenient

price of laundry room.

it was clean and the kitchen in the room was a plus!!

have much to choose from and some of the things were old and nasty tasting, our room had dirty laundry in the

guest laundry and business center were the same room and were in use as hotel laundry

breakfast was very good.

the breakfast was fine

staff listened and put my room close to the elevator so we were close to the pool

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

they have a laundry room. i was able to get some sleep. room looks nice.

bring your own quarters for the laundry room

front desk staff receptive and friendly. on site laundry. location

the bed, the laundry room .

laundry area only took quarters for machines

loved being able to do laundry on site

laundry area could accept credit cards as well as coins.

liked the rooms and the heated pool

full bar and friendly staff.

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

no wifi in my room

breakfast burritos were very good. they had cranberry juice too! the bed was very comfortable.

i liked pretty much everything. wish the pool stayed open later.

it was convenient to the casinos. and i had a nice breakfast.

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

breakfast was amazing

the pool was nice. also very thankful they had the airport shuttle!!!

checked in around 3 pm and the front desk agent tried charging us a $20 fee for having a pet, i kindly explained

pool was clean and warm. room was clean and cozy! no complaints

coin laundry in the building was so helpful to have

our room was right next to the laundry room and hotel 'store' and across from the dining room

i was hoping to have access to do laundry there but was told i would need to go somewhere else

a guest laundry

it wasn't busy so had the whole pool area to ourselves

amazing breakfast, loved the desk in suite! basketball was a bonus kids loved!

i liked the two separate rooms(bedroom, living room) and the kitchen area.

spacious room w/king, comfortable pullout sofa, desk, kitchen - everything needed to feel at home

amazing breakfast, loved the desk in suite! basketball was a bonus kids loved!

nothing worked in the fitness center and the parking was horrible.

breakfast was the usual type of meal served in hampton inn, which is not restaurant quality but is

excellent value with a great breakfast and health spa amenities (pool and hot tub).

the pool and spa looked very nice but we did not have time to use it

front desk service, ample breakfast, great water pressure, peloton in the gym, and a good complimentary breakfast

ample parking

very good breakfast.

i was not expecting to have section 8 people living at this hotel, also when i pulled into the parking lot,

pet friendly.

the hot tub was closed, the pool was closed

breakfast was great

everything you need from gym pool laundry service to good breakfast selection

parking, gym, pool, beds very comfortable, clean, continental breakfast, staff was

hot tub & pool area was so nice

liked the remodeling and great breakfast

wifi never did work

pool, fitness center, and laundry room were available

slow breakfast doesn't work for people that have to be somewhere

the pool was nice. beds comfortable.

pool cold

there is a small bar that serves breakfast sandwiches and coffee

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

even though i opted for no room service they still left towels by the door for me

was someome else's sock foumd next to the bed upon check in, the wifi didn't work at all for the 5 day duration

kids running up and down the hall late

no plastic laundry bag, no free breakfast

laundry machines require coins

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

breakfast we had the buffet, it was great

this did not have room service/restaurant. there was blood on the drapes.

pool is very small and only 4'deep.

the gym looked amazing

pleasant aroma on entering hotel, good breakfast

parking lot was dark at night.

laundry left in the hall by our room the whole time we were there

free laundry

it was exceptionally clean and pet friendly.

tv did not work, there was drinking and problems in the pool area and it took tell staff 3 times before they

room was clean and pool was spacious and a welcome temperature

free self-laundry facility, but still the usage was reasonably priced.

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

quiet and fun pool for my kids

breakfast was good

the rooms were spacious and very clean, and the morning breakfast was great and served late enough to be able

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

laundry facility not available

there was a laundry room available. there was breakfast included.

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc