breakfast was awesome and the heated pool

clean room with easy access to parking lot and 2 entrances

not the best 1st impression when u see 2 trucks in parking lot jacked up with no front tires

it must have been 75 degrees or more in the lobby area at breakfast

this hotel was very nice. great pool and breakfast. i would happily stay there again.

having 3 kids and getting to bed later then usual, we didn't complete morning duties until 9:15ish

echo some of the other comments; yes, the beds are crazy comfy, the staff was super cordial, the breakfast was

wifi was not good. kept cutting in and out.

excellent pool area, especially for little ones!

the rooms were clean and spacious,. lots of pillows, ample parking

had to do my laundry at like 6:30 am just to be able to use it

nothing, bad location, parking lot full of construction workers and vehicles

like eggs for breakfast...

the bar next door was advertised as casual dinning

breakfast was super and all the employees were great

great staff good breakfast was a little upset that tat hot tub did not work

complimentary breakfast was dismal. pillows were really lumpy.

pool and hot tub and sauna was broken we had to keep switching rooms due either not being cleaned

pool area dirty towels laying when entered jacuzzi not working properly

where directly across from the elevator which was excellent as my husband has a bad hip - the breakfast had

loved the clean pool

good price and not bad for place to sleep. that's bummer about swimming pool closed.

pleasant staffl, clean hotel, nice rooms, great breakfast, beautiful pool!

rooms were clean and pool nice

comfortable beds, clean bathroom, wifi internet

common areas like laundry room floor and carpeted stairways were all very dirty

the room smelled like clean laundry when i walked in which was very nice

clean, polite attentive staff, decent breakfast

proprietor was very nice and helpful. and breakfast was very good

& courteous front desk staff, pet fee was only $15

pleasant aroma on entering hotel, good breakfast

room service and restaurant closed on the friday after thanksgiving

feel of the lounge, staff was extremely accomodating,the hotel and rooms were extremely clean, breakfast buffet

stated there was an airport shuttle and there was not

the plan was to go to the badgers game friday night and just let the kids swim all day saturday then return

laundry machines require coins

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

no plastic laundry bag, no free breakfast

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

kids

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

laundry facility not available

there was a laundry room available. there was breakfast included.

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

clean and good breakfast

the pool and the rest of facilities were perfect for my family

the pool towels were big enough for a 2 year old, and the hot tub jets were broken during our stay

everything. parking is easy. entering and exiting the building is convenient.

nice breakfast - kept it very clean and well-stocked throughout the breakfast time period

say pet friendly and do not charge you for a service dog but add a 15

parking availability, friendly staff, easy to get to,

it stated it came with a whirl pool and breakfast as well a public whirlpool

no eggs. not a good breakfast menu ☹️ at all. rooms were perfect.

there was no pool as they advertised and no breakfast also

nothing worked in the fitness center and the parking was horrible.

lots of sketchy people hanging out in the parking lot

the bathrooms next to the pool needed cleaning and restocking

the hot breakfast was limited compared to other place i've stayed but was fresh and hot

there was a large hole/rip in the carpet and the homeless guy asking for money in the parking

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

free self-laundry facility, but still the usage was reasonably priced.

the hot tub did not work and the pool was very cold to swim in so the kids weren’t able to use the facilities

the breakfast was great

hot tub was out of order, pool was a little small. no sheet to the pull out couch.

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

pool and whirlpool were way at the far end of the building

nice hotel. friendly staff, nice breakfast, nice beds, very comfortable

breakfast was good, room was as stated

location was good for what i needed. wifi was good.

laundry left in the hall by our room the whole time we were there

free laundry

the breakfast buffet was the best we have ever had

lovely room, nice breakfast, pool and fitness center were first rate.

breakfast was disappointing

everything you need from gym pool laundry service to good breakfast selection

not made aware that the pool and hot tub weren t working and when traveling with a group of kids that was very

not the hottest water, ceiling fan didn't work, no shuttle driver as advertised, frig did not work, booking as

pool wasn't crowded and kids liked it

very clean, updated and close to everything. underground parking was a huge plus in january!

our room was right next to the laundry room and hotel 'store' and across from the dining room

i was hoping to have access to do laundry there but was told i would need to go somewhere else

a guest laundry

coin laundry in the building was so helpful to have

wonderful staff makes everyone feel welcome. not to mention a wonderful breakfast.

laundry area only took quarters for machines

loved being able to do laundry on site

laundry area could accept credit cards as well as coins.

location in immediate suburb outside of town itself along with free parking, across from major shopping center

clean, restaurant and bar on site. also starbucks in lobby

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

loved the fact that only 10 people were allowed in the pool (covid)

kids running up and down the hall late

variety at the free breakfast

pool, fitness center, and laundry room were available

pool, fitness center, and laundry room were available

otherwise, the room was perfect, the bed was comfy, loved the indoor pool and whirlpool, and loved the whirl

location near the airport and the pool

where out room was however was in the middle of a bank of rooms reserved for a kids hockey team

was able to do my laundry to take clean close home

no maid service to remove trash from cans or laundry.

room was located next to laundry and was noisy

great they have a coin-operated washer and dryer in case you need to do laundry

the breakfast was really good

the bed, the laundry room .

front desk staff receptive and friendly. on site laundry. location

they have a laundry room. i was able to get some sleep. room looks nice.

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

bring your own quarters for the laundry room

have much to choose from and some of the things were old and nasty tasting, our room had dirty laundry in the

guest laundry and business center were the same room and were in use as hotel laundry

the pool and hot tub was crowded with kids!

the breakfast was absolutely delightful ud83dude0a the staff were curious and proffe

the pool and hot tub was crowded with kids!

breakfast served it s purpose and even one of the employees helped me with the elevator when my

didn t know it was a pet friendly hotel when i booked; we ended up with a noisy dog on our floor who howled

extremely convenient, close to the capitol, nice gym, and near festival foods and restaurants

we had issues with was connecting the tv to our phones which could have been because of anything: wifi, my phone

the staff, location, fun design fib. the bar and food served is very good

hotel with a great bar and great staff

shuttle wasn't available when i needed, so i took an uber instead

but augie s bar is very nice and good place to watch sporting events

ice skating was a great perk with kids

the view was amazing, i was not told that there was a shuttle service, so had i known we would ve used it to

loved the state capitol view, having a bar/restaurant on site, the gym, the shower

were put on floor 9 right under the restaurant and kitchen

happy hour cocktails and apps before going out one night, and late night food and drinks at the bar on another

the terrace bar has a beautiful view and it s very comfortable

only thing did not like was not informed top floor where restaurant and bar are located that the elevator was

the pool and jacuzzi in the spa area were extremely chlorine-heavy.

the bar closed at 10 pm

the pet charge was excessive and a surprise.

not a big enough deal to ring for room service, though

no air circulation in gym

laundry

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

great happy hour and off the chart made to order breakfast

love the made to order breakfast and have a few free drinks in the evening

location, large, new, super duper clean rooms, free drinks and breakfast

it would also be nice to have a nice warm shower at the pool

the bar and restaurant was in the perfect place

no room service

i asked about a shuttle service to and from the event while booking the room

the lounge area next to the pool is a great gathering space for parents while kids are swimming

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

there was a continental breakfast but when i called was told to call room service

i did not want room service, just to pick up my food and go back to my

we were told each person in our party had $18 to play with when ordering breakfast through room service

love how pet friendly they are

no laundry service at the weekend.

it was nice to have access to laundry facilities

for kids and dogs

pool area was very welcome by my kids

breakfast, gym

we also found out there was no room service and no laundry service

pillows were a bit lumpy, gym has no windows, and breakfast was just okay

the 24 hour gym hours

reliable wifi

pool was a little small and no hot tub

no laundry, but even that wasn't a problem, as there was a laundromat right around the corner.

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

have a coin laundry machine would be nice

the pleasant surprise was the bar and restaurant

clean nice hotel wonderful breakfast buffet and great staff!

laundry room on site

i booked for only one night but loved this place and decided to stay another : the full set kitchen , the big

kitchen was a must with my two year old

breakfast better than most. good gym. very clean. well thought out room design.

pool, breakfast, cleanliness

free self laundry service

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

wifi was truly terrible

much from the outside, but the staff was extremely friendly, the room was great along with the pool, and there

rooms are clean and comfortable and the parking allows you to explore the area on foot

we were able to get in and out for meals. gym was better than most hotels.

the evening bartender was caught up talking to much and was making beverages wrong

a bit different bar restaurant set up. better wine selction

wish the drinks in the bar were a bit more moderately priced and some of the breakfast buffet was a bit fresher

best hotel gym

i slept outside in the parking lot because i was told the reservation i paid online wasn't in the system

bar area closed at 10pm, which was early for a friday night

beautiful clean large rooms. comfortable beds. nice pool for younger kids.

check in and bar staff were very nice!

gym needs improvement

the cable machines in addition to the rest of the gym

secure parking, pool fitness facility and right off university avenue

front desk staff, beautiful lobby, proximity to restaurants and shopping, clean rooms, good pool and gym facilities

amenities included fridge, microwave, writing desk, wifi, usb charging points, decent wardrobe, hair dryer etc

accommodations were excellent, entire hotel was clean, room was spacious and comfortable, great breakfast, lobby

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

it was also nice to have a pool, hot tub, gym and laundry facilities

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

i could use a bigger one and i needed laundry bags

it was also nice to have a pool, hot tub, gym and laundry facilities

missing in kitchen, door to bathroom was off track and difficult to use, condition of dryer in laundry was not

neither of the tv remotes worked, there were two hangers in the closet - no laundry bags

the free laundry facilities were awesome.

location, amazing tv channel selection, free laundry facility

free laundry room would also be a plus during a longer stay

was huge, pool area was clean, and there was laundry available

they not only have ev chargers, but they work

breakfast was great the pool area was big enough for the kids to enjoy swimming and it had a pretty big hot

the staff was super friendly and i even was able to get breakfast before leaving for my appointment

in the morning was also great because we had to leave out early and we’re in a hurry so the kids got to eat

the fireplace and the kitchen

the business centre and wifi were great

the breakfast was above-average and the staff was attentive and courteous

that the hotel spa wasn't working and i would have love to used.

they need to pump the basketball hard though it is a spacious suite with all the kitchen equipment

spa tub was very small and only had two jets, as that was the most important part for us, we were

did not eat any meals, but the restaurant looked nice and the breakfast bar looked good.

it has a bar in the lobby and the place is very nicely decorated and inviting

maxwell was so kind during our breakfast

quiet area. on-site breakfast and dinner options! gym facilities were great!

were next to the laundry closet, the door open and closed continuously before 6 in the morning

only disappointment was the washer in the guest laundry room didn t work

clean room,comfortable beds, excellent breakfast!

awesome location. great staff. good breakfast. thanks!

the quality of the breakfast could have been a bit better.

early check in was great

the hotel was great (except for getting the wifi to work).

wifi was exceedingly difficult to setup/log in

the bar closed at 10:30pm on saturday night! bad

bed and room were very comfortable and roomy lobby bar had great selection of local beers

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

that room much smaller and across from laundry room and adjacent to stairwells

parking was great

they had grab and go bags with water, granola bar and an applesauce

the king suite had a hot tub in it which was wonderful and thenl regular pool and

the laundry was clean & near the workout room

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

breakfast was great and nice variety. everything was very clean

requires a rental car and seeking out parking garages around state street and the capital

laundry facilities , friendly maintenance staff and very attentive to minor issues.

there needs to be more than a sheer cover over the window as we were facing the water park.

indoor water park was fun for kids kids had a great time.

there is no private pool for guests who are traveling without kids.

have liked a little more of a kitchen, not just a mini fridge and microwave

parking on site

from the front desk, to the bar, the kitchen and the shuttle driver- amazing people and i would come back again

very friendly staff , very clean and modern rooms, free parking.

non 24 hr pool

food from bar and sitting area in lobby were very convenient and pleasant

we believe the room was above the laundry room the floor shook when they were doing laundry.

we stayed across from laundry room on first floor

the temperature of the pool and hot tub were perfect and the area was clean

staff were pritty nice, services (gym, pool) were ok

neat and clean room and bathroom, comfortable bed, free parking, and friendly staff

i seldom saw anyone behind the counter and had to ask staff in the laundry room if there was anyone that could

the restaurants across the parking was unusual at first but became a bonus with the olympics and karaoke on

quiet and pet friendly

entire hotel from the parking lot, through the lobby and into the hallway and rooms was clean and well kept

clean quiet location breakfast

laundry machine at no cost

gym, microwave (though i think mince was not working) and a pleasant surprise with the free laundry machine

the hotel provides a free laundry facility that you can use from 8 a

quite and that they had laundry facility.

free laundry

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

also, no laundry bag provided and your front desk clerk never heard of them

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

the first 2 hotels that my husband picked were very disappointing and their idea of breakfast was kids cereal

hotel was in a perfect location for us, friendly staff and good breakfast

room was 2nd floor next to the laundry room

the lobby always has coffee, hot cookies, and popcorn for the kids

screaming 12 kids at the pool on saturday night while my husband and i were trying to relax in the hot

not use the wifi after 5:00 pm and there was no hotel shuttle as promised online

rooms are big, free roll-away bed, breakfast, pool open until midnight, clean, newly renovated

has laundry facilities, the room was really nice and spacious

other h2s hotels where i have stayed, i happened to notice that the laundry in the fitness room at this one was

breakfast was excellent, perfect location for our needs.

parking on site

about this hotel was just right for our family- the room, the pool, and the breakfast

cost of laundry was outrageous

availability of laundry big parking friendly staff

the recliner was great, the kitchen spotless, plenty of table space/desk space

cancelled our stay due to high charge for pets

pet urine odors

they also had a laundry area

it was clean. people were friendly. pool was great.

friendly staff, clean, great breakfast.

pool and hot tub

the pool, suite room size.

bed was located next to the laundry room and would vibrate for 5 minutes at a time, whenever the spin cycle

laundry onsite was inexpensive and convenient

price of laundry room.

i utilized the patio and the laundry facilities

was pretty good, but there were a lot of random people (not hotel guests) hanging around in the parking lot and

on that side of town i do feel bad for you but this place is a great bang for your buck they have laundry, a

to use laundry but no quarter machine and front desk didn t have extra

nice laundry facility very reasonably priced and washed well

we were there for several days and planned to use the on-site laundry but found out it was out of service and

there was an available pool & laundry on site

didn t care for the strong laundry detergent smell as i am very sensitive to these kinds of chemicals

owners/management, the other guests, accusations, threats, lots of noise, drug users hang out, laundry facilities

guest laundry posted out of order

wifi never worked and breakfast was ok

breakfast was simple but good

workout room and laundry was an added bonus

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

the hotel offers coin-laundry machines for guests

the hotel has a laundry room for guests, which i found great

there was no laundry bag in the room

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

no problems with tv or wifi

location, swimming, beds, breakfast, cost (value)

comfortable bed and good breakfast

breakfast burritos were very good. they had cranberry juice too! the bed was very comfortable.

service and the facilities were operational as far as their laundry room which is why i picked

couples fighting in the parking lot and cars in and out

included breakfast

the only thing i liked was the location and parking

breakfast could have been a little better. but it was totally adequate.

i especially liked the laundry facility on the same floor as my room

thought i would have access to do my laundry rather than send it to be done by someone else

room was very roomy with a kitchen area and living room area

comfortable, staff very nice and helpful, room clean, pool clean, easy to find

location, close to airport, free parking and shuttle bus to ord, nice breakfast, wifi could be weak in room

quickly parking filled up even at 4pm

very nice place , we stayed there a year ago and my 3 year old granddaughter was in love with the pool and asked

we had a great breakfast in the am

we had to request room service instead of them stopping in anyways which i liked due to more privacy

no usb outlets in room, pool more for kids rather than adults

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

no continental breakfast during covid, but pick up

the pool and hot tub was a nice option

staff was very helpful; they allowed me a complimentary late check out on my last day

kitchenette as everything you need

should have separate service elevator for housekeeping so guest don t have to ride with dirty laundry

is our second stay and it s always clean and quiet, parking is large, restaurants near by

breakfast was a little lacking.

only downsides were the extremely loud patrons with kids on our floor talking loudly and screaming at 7:00am on

the staff didn t honor the pet fee as showed on booking.com and was rude about it.

laundry room

wifi wasn't working also in the pool room there was no slide which was showed in the picture

swimming pool

half of parking lot was closed

the pool and spa area were closed but there was no signs indicating this

room, cleanliness, and laundry availability

the beds were very comfortable, the pool

staff kids running around

the pool and hot tub was nice

breakfast no good.should owners provide good food/and cleanliness the kitchen.

breakfast. laundry. comfort.

laundry left in our bathroom - staff was unkempt - young man with long greasy hair, t-shirt, shorts

breakfast was quick to access and had items i normally eat yogurt, raisin bran cereal, milk, apple

too much chlorine in pool, made my daughter sick

impressions- parking lot was in disrepair

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

including that when the laundry room door was broken preventing me from doing some laundry that i

nice pool area

we love the cleaning room, the pool and we love the delicious breakfast

the gym wasn't too hot for working out either

laundry facilities were on my floor (second) and worked perfectly, just needed to ask the front

not the hotels fault but it sucks and this is why places charge so much for their pet fees

there was another shuttle driver, i believe his name was jeremy and he was wearing a green bay packers jacket

comfortable beds, clean rooms, bar and food

there is a free shuttle from the hotel to the headquarters, which is only 10-15 minutes away

everything was perfect including the healthy breakfast choices

we liked their hot breakfast variety!

heated, underground parking makes the winter months bareable.

breakfast offered extensive choices and went till 10 am on sunday

brand new hotel, so everything was new and clean, but also breakfast was plentiful and tasty

wifi didn t work good at all coffee maker stored working in the hall and the pool area was in

better wifi upgrades at pool area

spacios room, clean and comfy, the pool

and the wifi is spotty as well and

large parking lot to park our moving truck and trailer along with multiple

that my room was right next to the laundry room.

would have liked a folding table or plastic carrying tub for clean laundry by the washing machine

wifi very slow

best hotel breakfast i?ve had in a long time.

pool could have been cleaner but was ok

have laundry machines

that laundry was only card optional.

access to the stairway to the second floor was strange in that it took us through the laundry room

in addition, the dryer in the laundry was broken, and did not return the money that i put in

nice clean rooms. good breakfast. friendly staff.