decor, clean, free upgrade, included fantastic breakfast, free parking and aveda toiletries

00/day close to capital square and beautiful downtown madison-shuttle service and a very comfortable room with

i wish there would have been more breakfast options

didn t know it was a pet friendly hotel when i booked; we ended up with a noisy dog on our floor who howled

good location, shuttle was excellent

room was ok but nothing special did not like: breakfast not good ,had very limited food choices (kitchen could

the location is outstanding! the rooms are modern and clean. the hotel rooftop bar is a blast.

the terrace bar has a beautiful view and it s very comfortable

amazing bar area upstairs with view of capitol

bar tender in lobby lounge was sloppy and charged us for doubles which we didnt order

laundry

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

their free breakfast was very good and we received vouchers for 2 free drinks per person

breakfast great.

location, large, new, super duper clean rooms, free drinks and breakfast

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

the mattress, the gym, breakfast

could of done better upkeep on the pool and spa area, was a little messy when walking threw to use the fitness

kids loved the pool, while i used treadmill

pet friendly! staff was nice, it was downtown close to most places and very clean.

great pool and hot tub area

appetizers were excellent! continental breakfast was very generous and tasty! great location!

location, pet friendly

comfortable, spacious room! pool and sauna. parking was easy.

not a big enough deal to ring for room service, though

the beds were very comfortable and the pool area was so clean and nice

really great in helping accommodate our kids with blankets and forgotten toothbrushes

great conversation area by pool and minutes to walk to children's museum

no free breakfast but there is room service

the location of the pool is tough when you have kids who make noise (there are rooms opening up right to the

was a great staycation experience, where over the course of the weekend i utilised the spa facilities and ate

shuttle wasn't available when i needed, so i took an uber instead

website says pets ok for an additional fee and on site parking

stay at this hotel a few times a year when we come and visit our kids at uw

incredible ud83dude0d room service was very quick, and my partner and i had a great conversation about formula

we also found out there was no room service and no laundry service

the included breakfast was great, super easy and convenient times

breakfast was simple but good - far exceeding many other experiences we've had travelling in usa

sectional sofa in the room along with 2 comfortable beds, a very large screen tv, desk, and dry bar area with

reliable wifi

it was nice to have access to laundry facilities

no laundry service at the weekend.

inns are always pet-friendly

appropriate, close to everything, highly recommended for a college visit, staff very friendly, gym modern

didn t book direct with the hotel and therefore we were also not getting honors points and free wifi

no laundry, but even that wasn't a problem, as there was a laundromat right around the corner.

have a coin laundry machine would be nice

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

the bar restaurant

friendly staff, clean room, great cookies, shuttle was an unexpected surprise, great breakfast.

i booked it through you it said it had a pool, it did not, the grand kids were very unhappy

was a bit pricey for a 75 dollar pet charge, should have been somewhere on the booking site that this was an

it was pet friendly

of elevator, snacks and medicines for purchase in the lobby, the outdoor patio, work space near gym, spacious

hotel, nice staff, close to downtown, it has a small but well equiped gym

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

the laundry was clean & near the workout room

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

lots of parking

us to check in earlier at no charge, easy access to gym, pool, laundry facilities and breakfast/parking included

get a bigger parking lot.

they advertised having room service but did not, and there was an ongoing sound of a piece of equipment running

cleanliness and location was perfect. they even had a shuttle to areas in town.

great location as well convenient parking and fun hotel bar and

staff was outstanding. beds really comfortable. great pool area

we believe the room was above the laundry room the floor shook when they were doing laundry.

we stayed across from laundry room on first floor

staff were pritty nice, services (gym, pool) were ok

the pool and spa temperature was perfect

convenient location with parking. checkin was quick and easy.

other h2s hotels where i have stayed, i happened to notice that the laundry in the fitness room at this one was

has laundry facilities, the room was really nice and spacious

it has everything you might need in the kitchen area

rooms are very nice and clean. great kitchen area and beds are very comfortable.

i also made use of the gym and the pool, and they were in great shape

free self laundry service

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

free parking, lovely breakfast, and shuttle service.

room service and meal was better than going out to a restaurant it was delicious beyond my

shuttle service was wonderful too

i seldom saw anyone behind the counter and had to ask staff in the laundry room if there was anyone that could

also thanks for free breakfast plus coffee & tea next to a great fireplace

good breakfasts, clean pool and hot tub.

our room had its own private door outside and a big whirl pool tub

staff helped me with an early check in. the location was very convenient.

room was 2nd floor next to the laundry room

was smoking something they shouldn't haven't in the building stinking my room area up where my kids and i were

hot tub had too much chlorine which burnt our eyes and there was many dirty towels around the pool area

the treadmill in the gym didn't work, but had a nice run in the surrounding neighborhood.

the lighting was so bright in the parking lot, but shined in through the windows and i couldn't do a thing

guest laundry posted out of order

owners/management, the other guests, accusations, threats, lots of noise, drug users hang out, laundry facilities

didn t care for the strong laundry detergent smell as i am very sensitive to these kinds of chemicals

quick checkin. clean room. friendly staff. decent breakfast. overall excellent experience.

also facilities like swimming pool and gym were decent

free laundry

the hotel provides a free laundry facility that you can use from 8 a

great pool/jacuzzi. laundry, printer, breakfast.

clean, super nice staff, good location, free laundry on the 3rd floor is the best i ve never seen that at a

gym, microwave (though i think mince was not working) and a pleasant surprise with the free laundry machine

guest laundry and business center were the same room and were in use as hotel laundry

have much to choose from and some of the things were old and nasty tasting, our room had dirty laundry in the

that could have been better was when i made the reservation online, i requested to be near the pool on the first

the pool was warm and completely empty

the breakfast was absolutely delightful ud83dude0a the staff were curious and proffe

breakfast was fresh and had a variety of food

the free breakfast was great

desk staff, beautiful lobby, proximity to restaurants and shopping, clean rooms, good pool and gym facilities

secure parking, pool fitness facility and right off university avenue

the quiet, cleanliness, breakfast and courtesy.

the bed, the laundry room .

they have a laundry room. i was able to get some sleep. room looks nice.

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

bring your own quarters for the laundry room

front desk staff receptive and friendly. on site laundry. location

they also had a laundry area

everything was great. just need to get more snow cleaned outta the parking lot.

parking is inadequate. too few spaces and difficult to get into.

the cleanliness, services included, breakfasts, price but most of all the staff.

pet rate was $10, and the check-in was super easy

laundry area only took quarters for machines

laundry area could accept credit cards as well as coins.

loved being able to do laundry on site

parking. had to park in an adjoining lot.

i understand that due to covid, room service was restricted but they should have stocked the room better with

bed was located next to the laundry room and would vibrate for 5 minutes at a time, whenever the spin cycle

laundry onsite was inexpensive and convenient

i utilized the patio and the laundry facilities

price of laundry room.

the breakfast is some grab and go, but also waffles and hot offerings

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

super comfortable bed ! and good kitchen in the room

we enjoyed the pool and hot tub

location, great friendly staff, clean spacious room, coffee and water all the time and breakfast was good too

of room, great hot shower, good linens, light blocking curtains, nice kitchen setup, pool,

i was hoping to have access to do laundry there but was told i would need to go somewhere else

coin laundry in the building was so helpful to have

our room was right next to the laundry room and hotel 'store' and across from the dining room

a guest laundry

very nice room for the price, easy access, free breakfast, free wifi,free parking.

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

pool and whirlpool were way at the far end of the building

the women at the front desk were friendly and the breakfast was good

breakfast was awesome-it s all in the details and the details were there: 3 types of juice, cream

nice hotel, great breakfast, and great location

amazing breakfast, loved the desk in suite! basketball was a bonus kids loved!

we tried the pool but it was just too cold to stay in it

clean quiet nice kitchen set up

the bathrooms next to the pool needed cleaning and restocking

there was a large hole/rip in the carpet and the homeless guy asking for money in the parking

should have separate service elevator for housekeeping so guest don t have to ride with dirty laundry

asked to be placed around no kids.thenat 2 till3 family with kids wakingus.

they don't skimp on staff, the pool was great, and the breakfast was generous

couldn't connect to the wifi

nice place , great parking

the hot tub was closed, the pool was closed

the front parking/entrance was restricted

should i start the spa or whirl pool and hot tub was not operational the coffee maker was not working bathroom

there was no pool as they advertised and no breakfast also

i was not expecting to have section 8 people living at this hotel, also when i pulled into the parking lot,

pool looked nice very clean and comfortable

breakfast was good and again clean

breakfast was excellent. room spacious and comfortable. check in was so easy and prompt.

breakfast was the usual type of meal served in hampton inn, which is not restaurant quality but is

gym was nice

pool, fitness center, and laundry room were available

where out room was however was in the middle of a bank of rooms reserved for a kids hockey team

easy to find with ample parking available

the gym also needs an updgrade

there was no real variety, no kids meu like pancakes, waffles, french toast

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

no microwave in room , no in hotel restaurant , wifi not too good

exercise room has nice new equipment, hot tub and pool were great

only drawback is lots of parking in the back, making it difficult to unload.

everything you need from gym pool laundry service to good breakfast selection

not the hottest water, ceiling fan didn't work, no shuttle driver as advertised, frig did not work, booking as

pool area was good and clean

i wished staff had mentioned tesla chargers in parking lot when we mentioned we had a tesla

was clean and fresh, from the fitness center and pool to the rooms and even the hallways and elevators

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

the location is a bit out of the way, unless you are going to the casino.

decent little shop and parking

located next to a casino if that happens to interest anyone

the parking area wasn t cleaned properly of snow

laundry machines require coins

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

no plastic laundry bag, no free breakfast

however, food was great like 10/10 and kids eat free with purchase of an adult meal was great for a family of

laundry left in the hall by our room the whole time we were there

free laundry

there was a wall/door separating the bedroom from living/kitchen area; prefer the bathroom was away from the

each room (suite) offers a full kitchen which is wonderful

breakfast was incomparable to most

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

free self-laundry facility, but still the usage was reasonably priced.

breakfast could be a little better, but overall everything is fresh

it was very clean and maintained. good amount of parking for its size.

staff were having inappropriate conversations in front of my kids and were slightly rude

parking lot was being worked on.

i wish the airport shuttle started working before 8am. i wish the hot tub was working.

the pool is very small.

know you cant fix this now, but the pool was way to small, we have 4 kids, didn't work to well:) also, the

the plan was to go to the badgers game friday night and just let the kids swim all day saturday then return

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

there was a laundry room available. there was breakfast included.

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

laundry facility not available

there was an available pool & laundry on site

staff, great breakfast, super clean, guest laundry room, special little free happy hour in the lobby every night

we were there for several days and planned to use the on-site laundry but found out it was out of service and

nice room. on-site laundry was helpful.

to use laundry but no quarter machine and front desk didn t have extra

workout room and laundry was an added bonus

the hotel offers coin-laundry machines for guests

there was no laundry bag in the room

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

the hotel has a laundry room for guests, which i found great

service and the facilities were operational as far as their laundry room which is why i picked

noticed a used paper tissue left in my room, the television did not work, and the property wifi was just an

they couldn't serve breakfast because of covid 19.

included breakfast

great breakfast

facility was taking appropriate measures to address covid related safety challenges (pool and laundry reservations

free laundry room would also be a plus during a longer stay

missing in kitchen, door to bathroom was off track and difficult to use, condition of dryer in laundry was not

breakfast and social hours are a nice benefit as are the laundry facilities

the laundry machines take forever

laundry room

quiet, pleasant, easy parking, not congested

the kids loved the pool area

pool is nice and has separate splashpad area for younger kids

the pool was not ready- hot tub and water park were out of order

gym needs improvement

lobby-loved that there is a bar and food in the evening and breakfast in the am

quiet, and a great location with plenty of parking

bar area closed at 10pm, which was early for a friday night

check was great - we appreciated the early check in.

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

it was also nice to have a pool, hot tub, gym and laundry facilities

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

i could use a bigger one and i needed laundry bags

comfort, cleanliness, free parking, great breakfast

only disappointment was the washer in the guest laundry room didn t work

were next to the laundry closet, the door open and closed continuously before 6 in the morning

that they didn't tell you that they do not clean the rooms everyday and no hot sandwich with the breakfast

to covid-19, breakfast was a sack with a muffin, a nutrigrain bar, and a bottle of water, but that was

to the corona pandemic, there was no hot breakfast, pool or hot tub

laundry room on site

the staff were very friendly. my room was clean. the breakfast had options. ?? ?? ?? ??

room - gym - saltwater pool

pet fee outrageous. $100! beds were a bit hard/stiff.

breakfast was good. parking was easy. swimming pool was clean

that room much smaller and across from laundry room and adjacent to stairwells

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

was friendly, room was suitable, but in need of some updates appreciate the pet charge is only 10

the parking lot looked a bit rough.

quiet room. spacious. nice hot tub. excellent breakfast. great location.

laundry facilities , friendly maintenance staff and very attentive to minor issues.

6 years old (it showed on the rule board) but a lot of parents doesn't care and let their young kids even babies

they made sure our room was poolside, knowing kids were coming.

the breakfast needs work but it wasn't a deal breaker for me.

people running in the room above us. lot of mildew on ceiling fan and ducts in pool area.

cost of laundry was outrageous

availability of laundry big parking friendly staff

cancelled our stay due to high charge for pets

liked walking into my room and seeing a full size kitchen for the size of the room

wish they would have an oven with all the room kitchens

24 hour gym is excellent

early check in was great

bed and room were very comfortable and roomy lobby bar had great selection of local beers

pool water water was too warm for lap swimming and water was cloudy

a good bar with food & drinks

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

also, no laundry bag provided and your front desk clerk never heard of them

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

pool, beds, location, breakfast were all wonderful

i was right next to the gym

the pool and gym were open long hours

elevator was out of order the first night and floor was always wet near and in the elevators as kids were coming

they opened up the spa for me one evening

made the omelets with the wrong add-ins, we had to go to the bar for our silerware and drinks

did not eat any meals, but the restaurant looked nice and the breakfast bar looked good.

i especially liked the laundry facility on the same floor as my room

thought i would have access to do my laundry rather than send it to be done by someone else

parking lot is a little tight.

pool

gym needs an upgrage

the pool area for the kids

zero depth entry pool was a must have for young kids

5 star hotel, especially for younger kids

quickly parking filled up even at 4pm

pool was fun for kids, great breakfast lots of variety

breakfast not the best.

overall the place seemed dirty and the pool area was disgusting

meager breakfast: cold cereal, oatmeal that you prepare with hot water, boiled eggs, apples

room was ok, breakfast was ok

due to the scamdemic breakfast was only oatmeal and cereal

was huge, pool area was clean, and there was laundry available

room was very comfortable, staff was friendly. breakfast was very good.

i also enjoyed the hotel s gym it wasn t just a token setup with a few dumbbells and a treadmill, but a

i picked this hotel, for the ev charging

breakfast was good considering covid era

the breakfast and the breakfast staff person

spacious and clean rooms, terrific staff, and nice breakfast/play room

my kids were excited with the sweeming pool and jacuzzi

loved the kitchenette with dishes and the huge refrigerator, we were there for 4 nights

we had a very nice suite with a fully equipped kitchen, almost the size of an apartment and very well appointed

had to do my laundry at like 6:30 am just to be able to use it

thought there was a breakfast included

parking was good

breakfast could have had scrambled eggs and bacon

breakfast was super and all the employees were great

staff was friendly. parking was easy. quiet.

to have the pool

pool was out of order until further notice

wifi, awesome, smart tv awesome, hot water awesome, clean bedding and towels

none of the parking lot lights worked

laundry facilities were on my floor (second) and worked perfectly, just needed to ask the front

extremely clean, friendly staff, free parking, free ev charging, and an excellent free breakfast served in le

there is a free shuttle from the hotel to the headquarters, which is only 10-15 minutes away

we did not end up using it and my kids were pretty bummed

we also were on the first floor and had kids knocking on the window

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

including that when the laundry room door was broken preventing me from doing some laundry that i

nice staff and safe location for parking

breakfast was all fried.

pool and hot tub were very nice

wow! really nice breakfast bar. great options. very fresh.

due to late checkin of most guests, breakfast was kept open a little later

easy access , pool was warm !! loved it, breakfast was great

comfortable rooms; good breakfast; underground garage parking.

they also offered underground parking services which is nice with the bad

no maid service to remove trash from cans or laundry.

room was located next to laundry and was noisy

great they have a coin-operated washer and dryer in case you need to do laundry

was able to do my laundry to take clean close home

had luke warm hot water for spa and shower

my kids and i were comfortable and the staff was very nice.

wifi was not good. kept cutting in and out.

we might have gone down to the bar for a drink and to warm up, but the bar was closed that night

my kids and i were comfortable and the staff was very nice.

i liked the bed, the swimming pool area and the breakfast.

breakfast was good nice location

pet friendly hotel

great hotel. fun pool and a wonderful breakfast!

the breakfast was delicious. my husband enjoyed the pool and hot tub.

close to where i was going. nice pool, clean

the pool and hot tub was heated we were there below zero, was a great distraction for kids, very clean

pool was very warm and my kids loved that. the breakfast was a wonderful variety too!

the friendliness of the staff, the breakfast, and the pool and hot tub

at 12:45pm to a hotel nearly empty with only 2 cars in the parking lot

the pool and hot tub was heated we were there below zero, was a great distraction for kids, very clean and great

the location and free breakfast. didn't have to run all over town to find a cafe for breakfast.

good location and good breakfast

good price, clean, excellent breakfast

breakfast

is permanently closed, breakfast was def lacking, just waffle or cerial, but the kozy nuk cafe is a block away

common areas like laundry room floor and carpeted stairways were all very dirty

the room smelled like clean laundry when i walked in which was very nice

wifi was not functioning in the room

breakfast was amazing, staff were so friendly and helpful

the pool area was always out of towels