the room smelled like clean laundry when i walked in which was very nice

common areas like laundry room floor and carpeted stairways were all very dirty

pool was cold

wifi, breakfast, staff attitude

lot not plowed. limited parking

breakfast was delicious

very clean, easy to get to. nice bed. breakfast was great big variety.

nice and clean pool

no hot tub. pool was nice but small and a little cold but very clean

the breakfast was great

room, cleanliness, and laundry availability

clean rooms and easy parking for a person pulling a big enclosed trailer.

staff kids running around

mind you the parking lot was empty

we had a suite. great for the kids to spread out in the room. close to the dells.

laundry left in our bathroom - staff was unkempt - young man with long greasy hair, t-shirt, shorts

breakfast. laundry. comfort.

wifi, food

facility is very dated. bathroom was tiny. parking lot was very trashy.

the breakfast was good and had a nice selection of waffles, eggs, sausage, breads, pastries, yogurts,

) laundry machines worked, but the front desk person couldn't tell me where the laundry room was

at a hotel i shouldn t have to take out my own garbage and laundry

the breakfast fit everyone

the pool was great

i loved the pool and hot tub that goes outside

hair dryer not working. had room below laundry room hot tub to hot

we stayed a week and were happy to have laundry on premises

was no way to make change on the property to do laundry

clean friendly early check in breakfast was plentiful and good

the breakfast buffet exceeded our expectations. the room was clean and the bed was comfortable.

am currently camping for the summer but when i need to restock some necessities and don't have laundry facilities

laundry was hospital quality or maybe jail

parking very tight

has outdoor pool pull out couch spa was sizable for 2

nice outdoor pool and a bar on

also had a guest laundry

the laundry facilities were out of order

could use a better laundry facility

breakfast was good. business center was great. parking great.

pool was really nice and clean

for breakfast, they could have more variety.

a cheese shop right down the road ud83dude09 clean pool area, great hot tub, plenty of towels

having 3 kids and getting to bed later then usual, we didn't complete morning duties until 9:15ish

just picked a weekend with a lot of kids events. not the hotels fault

the pool made me instantly very itchy everywhere

breakfast was good nice location

given the pandemic, breakfast was ok. the staff were efficient and friendly as they served us.

had a great breakfast to start our family day and enjoyed our times at the pool

close to where i was going. nice pool, clean

it must have been 75 degrees or more in the lobby area at breakfast

pleasant staffl, clean hotel, nice rooms, great breakfast, beautiful pool!

none of the parking lot lights worked

the continential breakfast was good.

pool smelt a bit odd

pool was very nice

would have liked a folding table or plastic carrying tub for clean laundry by the washing machine

that my room was right next to the laundry room.

pool, hot tub, spa available

clean! let me have early checkin after a long day of travel. grab and go breakfast was great!

best hotel breakfast i?ve had in a long time.

was dated but clean, 24 hour coffee, 24 hour fitness facility and pool access

better wifi upgrades at pool area

wifi didn t work good at all coffee maker stored working in the hall and the pool area was in

spa tub

a hot hot tub & nice indoor pool, sauna & gym

that laundry was only card optional.

in addition, the dryer in the laundry was broken, and did not return the money that i put in

have laundry machines

access to the stairway to the second floor was strange in that it took us through the laundry room

breakfast was great, and the lady at the front desk was pleasant and helpful.

had to do my laundry at like 6:30 am just to be able to use it

our room was over the bar and grill, so we could smell cooking odors

bar next door had good food, serving until 1am

beside not having breakfast or near by a place that does; it's a great place to stay at if your traveling or

also, they might think about a warning where the floor dips steeply from breakfast area to the rooms, off the

the pool area had a terrible smell. it reminded me of a stinky septic smell.

location, continental breakfast, pool, clean hotel and friendly atmosphere.

didn t find the breakfast to be appetizing

pool area dirty towels laying when entered jacuzzi not working properly

due to the scamdemic breakfast was only oatmeal and cereal

no was nice and clean and even had laundry room

laundry facilities were great

the laundry machines on our floor were also nice

i noticed a laundry room on our floor but we didn't use it

was told online pet friendly when i got there i was given a document to sign saying must be in the room with

laundry room on site

there was a pool, which we also didn't use

free wifi worked very well to operate my laptop for work and my roku for streaming tv

common areas are exceptional - especially the gym and pool

room - gym - saltwater pool

the spacious parking lot

could have been more of a selection with fruit for breakfast

didn't like that i was unable to find any accurate information on the cost for a pet pass

breakfast great. rooms were very updated.

i also loved the grab-and-go breakfast options in the morning—simple, fresh, and convenient

very clean, spacious rooms great for family of 5, great facilities, free laundry, nice pool!

the rooms had a full kitchen and laundry was available

we enjoy the free laundry facilities and courtyard

there s a swimming pool and hot tub as well as a work out room and laundry facilities

pool was great, free laundry services to guests

the bar tender was not very friendly. at all really. but everything was great!!

location and pool for kids

internet was free, but didn't realize i needed a special password to access wifi in my room

great hotel! especially the pool for young kids. it was perfect.

clean, stylish, and comfortable. great pool.

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

it was also nice to have a pool, hot tub, gym and laundry facilities

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

i could use a bigger one and i needed laundry bags

location, ease of parking , cleanliness, continental breakfast , friendly staff

was huge, pool area was clean, and there was laundry available

great place to stay with kids

the pool was very nice as well

i also enjoyed the hotel s gym it wasn t just a token setup with a few dumbbells and a treadmill, but a

very nice gym

had easy parking

buffalo phil s is a must if you have kids

had a view of the parking lot instead of other things

room, pool, spa. early check in.

outdoor water area and indoor pool area we're a major hit for the kids. they had a blast.

hotel to tour around town our room keys would not work anymore multiple times a day and the guest laundry

was put next to the laundry room which was loud and people outside my window drinking and being loud after 11pm

had stayed a couple of days, i had seen staff previously restocking the breakfast, or folding the laundry, etc

guest laundry was out of order and no comp services were offered when inquiring about laundry

laundry

laundry was out of order but the staff and the breakfast was good.

laundry facilities- out of service, and we were here for baseball tournament so had to go to

the laundry room was old

we could hear the laundry carts and room service down the hall from in our room

but parents need to control their kids

used the dryer in the laundry room and it was on for 45 minutes and my 3 small towels didn't even dry

my room was apparently right next to the laundry facility & housekeeping

it was not a problem for us as the hotel was sparsely occupied, but 1 laundry location would be insufficient

laundry is only 2

the facility had a laundry; the one was convenient to our room

after two nights, we had a large pile of towels to send to laundry, we had to take out our own garbage, no

we also love the swimming pool and the location

the only thing i could say is the back parking lot lights were out and it was dark.

room was very comfortable. staff very friendly & helped me to get wifi on my ipad.

breakfast was really good and the small swimming pool was good for an evening relaxation

breakfast and social hours are a nice benefit as are the laundry facilities

the laundry machines take forever

that they have 2 bedroom suites, free laundry, and a wonderful breakfast

the free laundry facilities were awesome.

location, amazing tv channel selection, free laundry facility

the pool was super small and full of kids. the water is also very cold: definitely a kid area!

well stocked kitchen

walking distance to good restaurants and shopping and includes breakfast

i like that it was like a studio with the kitchen..

spacious king room with kitchen, full size frig, excellent breakfast choices, staff was very attentive to

quiet area. on-site breakfast and dinner options! gym facilities were great!

no large towels in pool area.

elevator was out of order the first night and floor was always wet near and in the elevators as kids were coming

the pool and gym were open long hours

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

daughter's clothes were stolen from the laundry room

we were on the 3rd floor, laundry is on the second floor, change on the first, vending machines on the first

no coin machine in laundry room, not stocked with detergent

check in, getting change for laundry, check out and getting wristbands were all easy

our first stop once back home was to do laundry outside of our home because we didn t want to take bugs home

only disappointment was the washer in the guest laundry room didn t work

were next to the laundry closet, the door open and closed continuously before 6 in the morning

breakfast was fresh and varied, clean and presented beautifully

pool was great for our young grandchildren. very clean.

nice swimming pool, a little cool, but we were the only ones in it, so it was great

bed was comfortable. room service was good.

wifi was exceedingly difficult to setup/log in

too many young kids being too old in the lobby

kids on first floor lobby running with noise makers, sound carried up impacting all floors until

excessive pet fee and parking fee, small bathroom

we were even able to get all of our laundry done

was but it was before their posted quiet time hours and we were just coming back from doing laundry

very clean. good breakfast. pet friendly.

wifi was awful, constantly dropping, stayed for 5 nights and asked twice for clean towels and to

nice pool, hot tub and outdoor seating area with fireplace and grill

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

that room much smaller and across from laundry room and adjacent to stairwells

good breakfast and staff kept tables clean for others to use as it was very busy

property was very pet friendly.

some reason wifi would not connect on my iphone 12

laundry facilities , friendly maintenance staff and very attentive to minor issues.

they made sure our room was poolside, knowing kids were coming.

there needs to be more than a sheer cover over the window as we were facing the water park.

indoor water park was fun for kids kids had a great time.

there is no private pool for guests who are traveling without kids.

machine in the arcade was out of service and the front desk had no quarters yet they have a laundry room that

the lights on the side stairwell, close to the laundry room area did not work so my elder parents already can

the floors were filthy in the kitchen and bathroom

we had a pet with us but were put on the third floor

wifi is kind of spotty and even then it is slow

was on the second floor - very close to the stairways that led up to the second floor from the parking lot

clean, easy to get to, plenty of parking

have been nice to have a little more choice on breakfast items

else was great unfortunately we didn't get to experience their breakfast and pool due to covid but understandable

nice breakfast.

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

also, no laundry bag provided and your front desk clerk never heard of them

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

wonderful breakfast bar

pool, exercise room and hot tub

my kids enjoyed our stay plus the rooms are big for family with

kids running and jumping above us one night but that's to be expected

lots of parking space

chocolate milk would be a great addition for the kids

breakfast, rooms were exceptionally quiet and the beds were so big and comfy

availability of laundry big parking friendly staff

cost of laundry was outrageous

the kitchenette is also a great amenity to have

pet urine odors

easy to find a parking spot

i liked the little extras like the soaps, shampoos, laundry bag, etc

the bar and kitchen closes to early to be in a resort location.

room service

again clean & secure free parking

great location. beautiful suite. loved the balcony and fireplace upgrade! good breakfast.

when we asked for these items we were told that they were trying to get laundry caught up

also no laundry rooms were able

i loved the fact they have a washer and dryer, got to do my laundry before i went home

i liked the room because we had two bedrooms. the parking was good.

there was no kitchen

no laundry bags in room to store dirty laundry for the guest

a hamster cage, and simply no direction as to where thing were, ie ice machine, soda machine, laundry etc

there were no laundry facilities or hotel staff anywhere to be found

and did not understand me, i paid extra to stay in rome building e across our room was the main laundry room

leave the laundry and trash in the hall ways for several hours, and there is no outside seating at the hotel

nice pool and gym space

the bar doesn t have a warm feeling

keep breakfast going longer on a week day until 930 am

minor but worth mentioning. pool was heated, yet seemed pretty cool for my liking. i'll survive.

the gym and pool were excellent too

no complimentary breakfast or laundry.

the dryer in the laundry facility did not work properly, and getting help was an experience unto itself

nice to have laundry in the building.

so was the guest laundry

but tickets to noah's ark water park included

on site laundry room closed. was told water turned off. not that big a deal.

pillows in the room could use a trip to the laundry but overall a great room at a great price

outside door lead straight to parking, attractive metal balcony and deck spaces, community laundry facilities

very clean and friendly with pool and coin laundry

our room was spacious

excellent gym, and the staff were brilliant.

kids were running in the halfway after 10 pm

it was clean and modern. the parking was close and lighted.

television channels. some very inappropriate for kids. overall not very family-friendly.

channels for kids

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

laundry machines require coins

no plastic laundry bag, no free breakfast

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

great pool

thought i would have access to do my laundry rather than send it to be done by someone else

i especially liked the laundry facility on the same floor as my room

oh and nice gym, swimming pool and patio with beautiful scenery

location, close to airport, free parking and shuttle bus to ord, nice breakfast, wifi could be weak in room

nice breakfast

the gym facilities not being 24 hours was a disappointment, as i sometimes need to work late

good breakfast

my room was noisy, located next to the lobby, with damaged furniture and a strong pet odor

pool and hot tub was great! breakfast was okay.

pool was fun for kids, great breakfast lots of variety

the room was very clean. i also enjoyed that i was able to do free laundry bonus!!!!

out of the parking lot was often chaos

daily activities for the kids like smores and crafts

no music at bar after

the pool water for the kids was pretty cold

clean and good breakfast

gym was nice

our early check in

the pool and spa looked very nice but we did not have time to use it

everything. parking is easy. entering and exiting the building is convenient.

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

there was a laundry room available. there was breakfast included.

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

laundry facility not available

pet friendly, nice breakfast.

no pool, no breakfast, etc !

very good breakfast.

i was not expecting to have section 8 people living at this hotel, also when i pulled into the parking lot,

broken entery doors bad parking lot

finding parking was a bit a challenge on the weekend (saturday) but no problem during the week

location was great. the breakfast was good. the room was great!!

great breakfast with fresh fruit

good breakfast

there was a large hole/rip in the carpet and the homeless guy asking for money in the parking

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

breakfast was amazing

pool was not cold and the hot tub was not excessively hot

gym in the facility, rooms okay

checked in around 3 pm and the front desk agent tried charging us a $20 fee for having a pet, i kindly explained

loved being able to do laundry on site

laundry area only took quarters for machines

laundry area could accept credit cards as well as coins.

full bar and friendly staff.

pool was beautiful lobby was lovely and the breakfast was great!

free self laundry service

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

included breakfast, complimentary shuttles, clean, nice pool, a lot to like

breakfast was fantastic

location, reasonably priced, friendly staff, comfortable rooms, free parking, good wifi, and super convenient

laundry was vandalized

on-site laundry jacuzzi

staff, great breakfast, super clean, guest laundry room, special little free happy hour in the lobby every night

nice laundry facility very reasonably priced and washed well

excellent breakfast buffet, managers reception every day with appetizers and free beer and wine, laundry room

laundry facilities were closed.

onsite laundry and fitness room was very convenient .

really needed to do laundry & both the machines were out of order

one laundry dryer that needs to be upgraded

breakfast, clean and updated laundry, very clean facility, comfortable beds, convenient

workout room and laundry was an added bonus

the hotel offers coin-laundry machines for guests

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

the hotel has a laundry room for guests, which i found great

there was no laundry bag in the room

no laundry

, she was a little heavy and had dark hair told me there was a coin laundry facility next to walgreens

we went to the desk 2 of the 3 rooms had dirty laundry, used kleenex and junk on the foor

very clean room, check-in was painless, parking was easy.

the shower in the pool area didn't work.

have much to choose from and some of the things were old and nasty tasting, our room had dirty laundry in the

guest laundry and business center were the same room and were in use as hotel laundry

the breakfast was delicious

the pool was not open

the breakfast was fine

i was hoping to have access to do laundry there but was told i would need to go somewhere else

coin laundry in the building was so helpful to have

a guest laundry

our room was right next to the laundry room and hotel 'store' and across from the dining room

room comfortable and clean. staff friendly. nice breakfast

bring your own quarters for the laundry room

they have a laundry room. i was able to get some sleep. room looks nice.

the bed, the laundry room .

front desk staff receptive and friendly. on site laundry. location

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

free self-laundry facility, but still the usage was reasonably priced.

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

quiet and fun pool for my kids

the breakfast was great

i love the kitchen area to make food and everything. quiet rooms for the most part.

also the bottom floor is the laundry and staging area for housekeeping which generated a lot of housekeeping

property itself was a bit confusing to get around, laundry was out of service, room was small (bathroom was

our room was across from a loud and smelly laundry room, where facility housekeeping staff congregated in the

thing the location and the staff sooth check in free laundry awesome view from the boat

had to much laundry soap smell on them

inside pool and hotter coin laundry

the laundry very reasonable

room i had was right by the laundry and it was loud

loved the guest laundry and pool

they had a game room that was also in the fitness center, as well as the laundry room

service and the facilities were operational as far as their laundry room which is why i picked

they even had breakfast that was very good

great breakfast

location was perfect, i was able to get my work done that i needed online so the wifi was perfect

well lit parking

laundry left in the hall by our room the whole time we were there

free laundry

employee at the desk also announced my room number out loud while i was signing the form for a pet, which i am

difficulties getting luggage carrier into the parking lot

tv did not work, there was drinking and problems in the pool area and it took tell staff 3 times before they

everything you need from gym pool laundry service to good breakfast selection

i slept so good and the breakfast was everything

for only a short overnight stay but the staff was happy to prepare a little goody bag of food for breakfast

liked the remodeling and great breakfast

pool wasn't crowded and kids liked it

i liked the fact they have vending machines and a laundry room

washed the towels ourselves in laundry rm

dryer in laundry room didn't dry my close had to put almost 5 dollars just to dry o

no eggs for breakfast

we were told and was confirmed a price and they said it was hotel fees which the guy said for wifi and

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

i travel a good deal for my business and they are one of the better ones at doing the breakfast offering

exercise room has nice new equipment, hot tub and pool were great

we got back to our room and parking was a challenge due to large trucks taking up several spots.