great they have a coin-operated washer and dryer in case you need to do laundry

room was located next to laundry and was noisy

no maid service to remove trash from cans or laundry.

was able to do my laundry to take clean close home

swimming pool was nice, but they kept it rather cool, even after i asked them to warm it up a bit

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

there was a laundry room available. there was breakfast included.

laundry facility not available

free self-laundry facility, but still the usage was reasonably priced.

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

newer wifi tv would be nice

before we left the parking lot we saw a family leaving the lobby on their way to their can

this is the best hotel i've stayed at it was a suite even had a kitchen toaster coffee maker breakfast was great

free laundry

laundry left in the hall by our room the whole time we were there

breakfast was disappointing

hotel welcomes pets which is great but i think the staff should alert incoming guests who are staying in a room

kitchen & couch that gave us a little room to move around

channels for kids

i wish the airport shuttle started working before 8am. i wish the hot tub was working.

the breakfast was very overpriced for a simple buffet.

was had getting to the entrance from the parking lot with the construction

cleanliness and comfort of room. spacious lobby and bar area

no plastic laundry bag, no free breakfast

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

laundry machines require coins

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

great pool

everything you need from gym pool laundry service to good breakfast selection

) heated underground parking

hot tub & pool area was so nice

excellent breakfast + a beautiful place, pool hot tub. nice clean room. thank you ud83dude0a

had pool and hot tub to ourselves both times in there

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

location and great breakfast

pool was very clean and hot tub clean and hot

loved the fitness room

pool, fitness center, and laundry room were available

great patio for adult trips or trips with kids (great view of the kids plus great patio furniture and fire

the pool was nice. beds comfortable.

was not offered points for declining room service

pool and hot tub were amazing

better food selections at breakfast

great staff great pool area

clean and good breakfast

excellent value with a great breakfast and health spa amenities (pool and hot tub).

breakfast was excellent. room spacious and comfortable. check in was so easy and prompt.

fact that there was used syringes in the parking lot

pet friendly, nice breakfast.

great location, close to the interstate, plenty of parking.

com and theirs it stated they stated they had a pool and a hot tub

we did not feel safe in the parking lot

lots of sketchy people hanging out in the parking lot

finding parking was a bit a challenge on the weekend (saturday) but no problem during the week

we left 5am before breakfast, but staff had already put out grab n go fruit which was very nice

spacious room w/king, comfortable pullout sofa, desk, kitchen - everything needed to feel at home

good breakfast

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

breakfast was good, room was as stated

yes was clean they breakfast was really good

the women at the front desk were friendly and the breakfast was good

checked in around 3 pm and the front desk agent tried charging us a $20 fee for having a pet, i kindly explained

i was hoping to have access to do laundry there but was told i would need to go somewhere else

coin laundry in the building was so helpful to have

a guest laundry

our room was right next to the laundry room and hotel 'store' and across from the dining room

location was great- breakfast was amazing

loved being able to do laundry on site

laundry area could accept credit cards as well as coins.

laundry area only took quarters for machines

i liked that the hotel has a great bar and swimming pool. the staff were great.

full bar and friendly staff.

front desk staff receptive and friendly. on site laundry. location

the bed, the laundry room .

they have a laundry room. i was able to get some sleep. room looks nice.

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

bring your own quarters for the laundry room

guest laundry and business center were the same room and were in use as hotel laundry

have much to choose from and some of the things were old and nasty tasting, our room had dirty laundry in the

breakfast was awesome and the pool was great

the breakfast was fine

like weed throughout the whole building, our room was not cleaned when we walked in, kids running through the

due to the scamdemic breakfast was only oatmeal and cereal

location, continental breakfast, pool, clean hotel and friendly atmosphere.

meager breakfast: cold cereal, oatmeal that you prepare with hot water, boiled eggs, apples

complimentary breakfast was dismal. pillows were really lumpy.

location, continental breakfast, pool, clean hotel and friendly atmosphere.

had to do my laundry at like 6:30 am just to be able to use it

parking was good

like eggs for breakfast...

nothing, bad location, parking lot full of construction workers and vehicles

bar next door had good food, serving until 1am

easy parking even when pulling a large trailer

this hotel was very nice. great pool and breakfast. i would happily stay there again.

given the pandemic, breakfast was ok. the staff were efficient and friendly as they served us.

pet friendly hotel

the breakfast was delicious. my husband enjoyed the pool and hot tub.

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

decent little shop and parking

spacious and clean room, breakfast is served with great choices, parking is easy

the parking area wasn t cleaned properly of snow

more menu on the breakfast

echo some of the other comments; yes, the beds are crazy comfy, the staff was super cordial, the breakfast was

$25 pet fee

we appreciated your pet friendly policy

i liked the bed, the swimming pool area and the breakfast.

there was ample parking

gym, microwave (though i think mince was not working) and a pleasant surprise with the free laundry machine

great pool/jacuzzi. laundry, printer, breakfast.

clean, super nice staff, good location, free laundry on the 3rd floor is the best i ve never seen that at a

there were laundry facilities on our floor and they were most welcome.

laundry machine at no cost

the shuttle service was so useful when we wanted to go to a concert after walking a lot

at the desk was so helpful the whole time, between getting rooms ready early a late check out and making sure

i thought a free breakfast was included in price, but none was offered during stay.

the room service ended earlier than we thought and the prices in the bar were steep

breakfast was great. cool vibe. super pet friendly!

bed was located next to the laundry room and would vibrate for 5 minutes at a time, whenever the spin cycle

i utilized the patio and the laundry facilities

laundry onsite was inexpensive and convenient

price of laundry room.

i used the gym and was disappointed that the ma home were not working properly.

they also had a laundry area

pet rate was $10, and the check-in was super easy

appreciated the pool and the gym

the pool, suite room size.

we didn't have breakfast, had other plans. bed was comfortable and room spacious

i seldom saw anyone behind the counter and had to ask staff in the laundry room if there was anyone that could

cleanliness, respect, pet friendliness, pool.

our room had its own private door outside and a big whirl pool tub

the breakfast was generous and the staff kept everything well stocked

getting in and out of parking lot

room was 2nd floor next to the laundry room

front staff, nice hot tub and pool, good breakfast selection, free parking, comfortable

parking was easy

didn't like the fact that they accept peta and i wasn't aware and i'm allergic so it was not a good stay

- the pool was out of service during our stay

the location is outstanding! the rooms are modern and clean. the hotel rooftop bar is a blast.

room was ok but nothing special did not like: breakfast not good ,had very limited food choices (kitchen could

bar tender in lobby lounge was sloppy and charged us for doubles which we didnt order

overall excellent. very busy on a friday night with the bar upstairs

amazing bar area upstairs with view of capitol

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

laundry

their free breakfast was very good and we received vouchers for 2 free drinks per person

sparkling clean, great walkable location, friendly staff, nice breakfast.

breakfast great.

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

the pool/ hot tub / fitness were closed

the pool and the bar was closed, both my wife and i like to swim.

room service was fair at best

room service food for breakfast tasted good and arrived fast to the room

awesome kitchenette in the room too

expensive bar bill

beautiful location & property, spacious rooms, convenient parking, great bar & room service

spa area, hot tub and location

oh and i can't forget the amazing dinner we received via room service was exceptional

sauna, hot tub, pool, gym

traveled with our pet, although they charged a pet fee, they also included a pet goodie bag, which included a

great view from gov s club, air tub was fantastic, we re flexible with us for early check-in/late check

the hotel was very clean and the pool and spa were great.

amenities were spot on and the room service breakfast was over of the best meals i've ever had

pool smelt a bit odd

rooms were clean and pool nice

pleasant staffl, clean hotel, nice rooms, great breakfast, beautiful pool!

i have celiac disease so didn't eat any breakfast. the coffee was good though.

pleasant staffl, clean hotel, nice rooms, great breakfast, beautiful pool!

shuttle service to the airport only

it was our annual anniverasy getaway without kids, and the wife was amazed

the bar area was very nice with a view of the capitol and a nice breakfast in the morning

the bar and restaurant was in the perfect place

we got to enjoy the pool this time which was fantastic

we also found out there was no room service and no laundry service

gym was hot

beautiful rooms at a great price, delicious breakfast and a friendly staff that is ready to help out when needed

the pool was great for our teen girls

pool is a little small and no hot tub.

it was nice to have access to laundry facilities

no laundry service at the weekend.

very nice rooms. good breakfast every morning.

staf was very friendly and helpful. great with my kids

amenities such as the gym, the hot cocoa bar and coffee/hot water.

no laundry, but even that wasn't a problem, as there was a laundromat right around the corner.

have a coin laundry machine would be nice

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

also, free shuttle to the airport is amazing

was a bit pricey for a 75 dollar pet charge, should have been somewhere on the booking site that this was an

of elevator, snacks and medicines for purchase in the lobby, the outdoor patio, work space near gym, spacious

there was no menu in the room to order room service.

best hotel gym

a bit different bar restaurant set up. better wine selction

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

the laundry was clean & near the workout room

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

pool too cold and no hot tub

we can t wait to come back and use the salt water pool

parking lot was used for non hotel event by ppl so had to park at far end

from the front desk, to the bar, the kitchen and the shuttle driver- amazing people and i would come back again

loved the free weights and complementary water and towels in the gym

no food options available at this time, especially lack of available room service.

to downtown, and has free and plentiful parking

we believe the room was above the laundry room the floor shook when they were doing laundry.

we stayed across from laundry room on first floor

breakfast was great especially considering covid

loved the pool and spa

clean, friendly staff, free parking, quiet , good location, pool and work out room

has laundry facilities, the room was really nice and spacious

other h2s hotels where i have stayed, i happened to notice that the laundry in the fitness room at this one was

breakfast could use some variety

i would suggest more handicapped parking

hotel, clean, breakfast was delicious and unique compared to normal hotel breakfast, pool was ok, fitness room

free self laundry service

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

complimentary breakfast and shuttle were very helpful during my stay

was very impressed with cleanliness of hotel,friendly staff, pool area, and great breakfast!

i figured out how to order room service and the steak meal i enjoyed in my room was awesome

guest laundry posted out of order

owners/management, the other guests, accusations, threats, lots of noise, drug users hang out, laundry facilities

didn t care for the strong laundry detergent smell as i am very sensitive to these kinds of chemicals

the booking page says fittness room/gym as part of the facilities but there was none.

wifi never worked and breakfast was ok

the free breakfast was great

amenities included fridge, microwave, writing desk, wifi, usb charging points, decent wardrobe, hair dryer etc

front desk staff, beautiful lobby, proximity to restaurants and shopping, clean rooms, good pool and gym facilities

minor but worth mentioning. pool was heated, yet seemed pretty cool for my liking. i'll survive.

the employees were all very welcoming and the warm breakfast was a very pleasant surprise

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

super comfortable bed ! and good kitchen in the room

booked this hotel because it was pet friendly, and mentioned i had a pet upon booking

the pool and hot tub was a nice option

parking lot seemed small

should have separate service elevator for housekeeping so guest don t have to ride with dirty laundry

the pool was amazing! the beds were super comfortable too

very pet friendly as well

pet friendly

$25 pet fee

laundry room on site

room size, bedding, cleanliness, breakfast, staff friendliness, location, housekeeping caters to you without

the kitchen set up had everything you could want

we loved the mini kitchen in our room, the functional mini couch, and walk in shower

room - gym - saltwater pool

staff, great breakfast, super clean, guest laundry room, special little free happy hour in the lobby every night

on that side of town i do feel bad for you but this place is a great bang for your buck they have laundry, a

nice room. on-site laundry was helpful.

we were there for several days and planned to use the on-site laundry but found out it was out of service and

there was an available pool & laundry on site

there was no laundry bag in the room

the hotel has a laundry room for guests, which i found great

the hotel offers coin-laundry machines for guests

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

workout room and laundry was an added bonus

the room smelled like clean laundry when i walked in which was very nice

common areas like laundry room floor and carpeted stairways were all very dirty

confusing with parking because you have to pay an extra for that 38$+taxes per night, but is an option to park

the swimming pool hours were open early for my early rising kiddo

breakfast was decent

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

that room much smaller and across from laundry room and adjacent to stairwells

was noisy- loud downspout outside and you could hear noise from the bar below

the beds seemed smaller than a queen, enough parking and location was good

the location right off highway, really nice to people with pets.

service and the facilities were operational as far as their laundry room which is why i picked

breakfast food was not as warm as i would like it

morning breakfast was awesome

quality breakfast selection, facilities were not clean from lobby to room, garbage in the parking lot

included breakfast

laundry facilities , friendly maintenance staff and very attentive to minor issues.

the water park was perfect for toddlers

there is no private pool for guests who are traveling without kids.

good parking

the breakfast!

was friendly, room was clean and comfortable, pool and hot tub was relaxing, breakfast was good, and the hotel

great breakfast!

location to the main highway. i didn't use the pool but it was available.

the breakfast was so good and the room size was perfect, the pool and spa was clean and perfect for relaxing

staff, breakfast, nice updated room

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

also, no laundry bag provided and your front desk clerk never heard of them

clean well maintained facility. decent hot breakfast in the morning. enjoying my stay here!

the pet rate is the only saving grace for this hotel

availability of laundry big parking friendly staff

cost of laundry was outrageous

the breakfast was a grab and grow.

the breakfast was very limited but sufficient for our needs.

the 'continental' breakfast was really awful. they definitely need to work on this area.

i especially liked the laundry facility on the same floor as my room

thought i would have access to do my laundry rather than send it to be done by someone else

gym needs an upgrage

location, close to airport, free parking and shuttle bus to ord, nice breakfast, wifi could be weak in room

the pool was not crowded and my girls really enjoyed having their own room inside the suite

bed was uncomfortable and the pet fee was outrageous compared to other places we have stayed

children & pet friendly

superior breakfast, super nice rooms, and large pool.

the breakfast was great! i love the location.

great room, easy parking

laundry room

clean, location, and had a pool for my kids.

we enjoyed the pool and hot tub

half of parking lot was closed

only slight downside was whoever was above us must have had small kids because you hear their footsteps running

nice facility, nearby places to eat and nice spa/pool.

our in room spa whirlpool tub stopped working and they handled it perfectly

staff was very helpful. good layout to the hotel and had a good breakfast

the pool and hot tub was heated we were there below zero, was a great distraction for kids, very clean

the room was very good sized and the spa tub was amazing

breakfast was over with too soon , we like to sleep in and got up too late and just missed

the location and free breakfast. didn't have to run all over town to find a cafe for breakfast.

breakfast

good location and good breakfast

the continental breakfast was just enough to get us started for the day