unfortunately, we did not have time to use the pool, hot tub or exercise facilities

selection of hot and cold items for breakfast

nice hotel. underground parking. good breakfast. definitely recommend.

comfortable rooms; good breakfast; underground garage parking.

the breakfast was simple but delicious and the staff are very nice

including that when the laundry room door was broken preventing me from doing some laundry that i

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

welcoming staff, wonderful breakfasts, nice pool, convenient location

beds, great pool area, great breakfast, the whole facility was clean, and the customer service was exceptional

we love the cleaning room, the pool and we love the delicious breakfast

laundry facilities were on my floor (second) and worked perfectly, just needed to ask the front

staff in the kitchen area was poor

best hyatt place i have stayed at. the room, staff & breakfast were awesome!

comfortable beds, clean rooms, bar and food

breakfast was good

laundry room

the wifi didn't seem fast enough

it took a day for the parking lot to be cleared, but that was hardly unexpected with the high demand for snow

website showed a kids pool with a slide that my 5 year old was very excited about

one breakfast good; one mediocre.

pool area great for kids

was clean, we loved the pool area with the kids area to play in, as well as the whirlpool

pool and hot tub was great! breakfast was okay.

parking lot

was clean, we loved the pool area with the kids area to play in, as well as the whirlpool

i especially liked the laundry facility on the same floor as my room

thought i would have access to do my laundry rather than send it to be done by someone else

nice room with kitchen set up and full size fridge. breakfast was good.

parking lot is a little tight.

pool

service and the facilities were operational as far as their laundry room which is why i picked

breakfast is good

improve wifi and booking from u i don't like u charge my card double

they even had breakfast that was very good

check in was very easy. there was plenty of parking available.

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

the hotel offers coin-laundry machines for guests

workout room and laundry was an added bonus

the hotel has a laundry room for guests, which i found great

there was no laundry bag in the room

there was an available pool & laundry on site

nice room. on-site laundry was helpful.

laundry was vandalized

we were there for several days and planned to use the on-site laundry but found out it was out of service and

excellent breakfast buffet, managers reception every day with appetizers and free beer and wine, laundry room

availability of laundry big parking friendly staff

cost of laundry was outrageous

the breakfast could be bigger

they had what we needed when we needed it like kitchen ware ect..

wifi service is terrible

also, no laundry bag provided and your front desk clerk never heard of them

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

cleanliness really nice breakfast staff was very friendly and helpful convenient parking

slide in pool or basketball net in pool for kids

laundry facilities , friendly maintenance staff and very attentive to minor issues.

s was most of the guests in the hotel) it would have been nice if the hotel had offered a shuttle bus to the

the rooms are clean, staff is friendly, and my kids live the pool

hotel website advertised an airport shuttle, which is part of why i booked it

they made sure our room was poolside, knowing kids were coming.

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

that room much smaller and across from laundry room and adjacent to stairwells

i liked the layout of the room and the couch area. the breakfast options were very good.

love this hotel it have many things to do the staff was nice and most of all it s pet

good breakfast and staff kept tables clean for others to use as it was very busy

should have separate service elevator for housekeeping so guest don t have to ride with dirty laundry

the staff didn t honor the pet fee as showed on booking.com and was rude about it.

have long hours, 3 restaurants within walking distance, running/biking trail accessible from the parking lot,

they do have a large swimming pool and hot tub and gym that i didnt get a chance to use

pet fee is high and hidden

can't ask for a better gym it has alot to offer

the bar closed at 10:30pm on saturday night! bad

also, charging for parking when you have a huge lot and aren't in a busy area is petty

wifi was exceedingly difficult to setup/log in

the hotel was great (except for getting the wifi to work).

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

great value for price. i loved the kitchen!

delicious breakfast and soothing swimming ud83cudfca pool and jacuzzi!

location, great friendly staff, clean spacious room, coffee and water all the time and breakfast was good too

parking lot seemed small

only disappointment was the washer in the guest laundry room didn t work

were next to the laundry closet, the door open and closed continuously before 6 in the morning

were placed on the 1st floor where there was something going on in the lobby area with a lot of kids so we heard

not sure who all uses the back parking lots, but looked like people do carpooling

that they didn't tell you that they do not clean the rooms everyday and no hot sandwich with the breakfast

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

i loved the gym and pool/ whirlpool. i enjoyed complementary waters and variety of fresh fruits.

elevator was out of order the first night and floor was always wet near and in the elevators as kids were coming

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

they opened up the spa for me one evening

the gym could be expanded to offer more

well stocked kitchen

we had to leave at 4 am and they even packed a breakfast for us the night before

to covid-19 the breakfast was not up to the usual standard

the pool was super small and full of kids. the water is also very cold: definitely a kid area!

the breakfast had plenty of good items to choose from, hot and cold, and the staff was always checking

the location is conveniently located off of 151 and no issues with parking

we enjoyed the pool with a hot tub and a very nice breakfast

used the pool and spa, both were great

pet friendly convenient location

was huge, pool area was clean, and there was laundry available

facility, excellent breakfast, clean room, very comfortable bed, ev charger for our car

the pool was very nice as well

the staff was super friendly and i even was able to get breakfast before leaving for my appointment

the pool and hot tub were awesome

the free laundry facilities were awesome.

missing in kitchen, door to bathroom was off track and difficult to use, condition of dryer in laundry was not

facility was taking appropriate measures to address covid related safety challenges (pool and laundry reservations

location, amazing tv channel selection, free laundry facility

breakfast and social hours are a nice benefit as are the laundry facilities

desk staff, beautiful lobby, proximity to restaurants and shopping, clean rooms, good pool and gym facilities

hot tub by the pool would have been nice but i m not complaining

rooms were clean, breakfast was good

minor but worth mentioning. pool was heated, yet seemed pretty cool for my liking. i'll survive.

wish every suite had a kitchenette

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

i could use a bigger one and i needed laundry bags

it was also nice to have a pool, hot tub, gym and laundry facilities

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

thankful they had their pool open during covid so my kids could still have fun

no balcony room like i was told, no microwave, no tub in the room and i had two kids with me!

beautiful clean large rooms. comfortable beds. nice pool for younger kids.

great hotel! especially the pool for young kids. it was perfect.

internet was free, but didn't realize i needed a special password to access wifi in my room

lobby-loved that there is a bar and food in the evening and breakfast in the am

owners/management, the other guests, accusations, threats, lots of noise, drug users hang out, laundry facilities

guest laundry posted out of order

didn t care for the strong laundry detergent smell as i am very sensitive to these kinds of chemicals

a mid-range hotel with decent free breakfast, swimming pool, hot tub, and helpful staff

breakfast was simple but good

laundry room on site

pet fee outrageous. $100! beds were a bit hard/stiff.

breakfast had lots of options

common areas are exceptional - especially the gym and pool

that it had a kitchen so we could fix our meals right there

laundry room available

the room is clean, the beds are comfortable, free wifi (strong signals) and its nice to have a fridge and

room itself was clean, water was hot, and wifi worked

it was a bit run down. needs updating. wifi was spotty then didn't work at all.

wifi and cable

free self laundry service

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

shuttle vicinity was a little short. (2 miles)

great breakfast. really nice showers. reasonably priced convenience store items.

wonderful breakfast and great room service options for dinner

there was no menu in the room to order room service.

of elevator, snacks and medicines for purchase in the lobby, the outdoor patio, work space near gym, spacious

a bit different bar restaurant set up. better wine selction

hotel, nice staff, close to downtown, it has a small but well equiped gym

pet friendly

other h2s hotels where i have stayed, i happened to notice that the laundry in the fitness room at this one was

has laundry facilities, the room was really nice and spacious

breakfast was included in stay and good stuff

the pool was not super clean. the beds were not the most comfortable.

the pool, the breakfast, and the friendliness.

have a coin laundry machine would be nice

no laundry, but even that wasn't a problem, as there was a laundromat right around the corner.

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

location. restaurant was good for drinks and breakfast

location, parking, spacious room, gym

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

the laundry was clean & near the workout room

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

offered shuttle to downtown daily

breakfast was great and nice variety. everything was very clean

no laundry service at the weekend.

it was nice to have access to laundry facilities

for kids and dogs

very clean and comfy. my kids loved breakfast

i also loved the breakfast selection in the morning, there were

from the front desk, to the bar, the kitchen and the shuttle driver- amazing people and i would come back again

great location as well convenient parking and fun hotel bar and

gym and food

the gym was rubbing sh and so was the food

newly renovated; well done space. great value and free parking.

we believe the room was above the laundry room the floor shook when they were doing laundry.

we stayed across from laundry room on first floor

parking situation could have been better, though that was due to construction, so not a long-term

free parking was a huge perk

the temperature of the pool and hot tub were perfect and the area was clean

we also found out there was no room service and no laundry service

loved the pool. matteo was kind. breakfast was hearty

the 24 hour gym hours

breakfast not good. i know it’s free continental but food wasn’t hot and tasteless.

excellent general facilities, including gym and pool

the location of the pool is tough when you have kids who make noise (there are rooms opening up right to the

dumbbells in the gymnasium would be good

i also used the shuttle to the airport and they were very accommodating too

shuttle service to the airport only

kids breakfast was on the smaller side (4 pieces of french toast was not enough for our 8 year old)

i get up earlier than my family so i usually eat alone - room service is great, but just not an option at that

having a shuttle is wonderful too

gym is a joke

free shuttle, nice touch

the spa was also wonderful

also wes in downstairs bar great employee he should be in upstairs bar

no wifi service. tv was not working properly. elevators very slow.

was great, sadly didn t get a chance to use the pool, club or spa facilities

appetizers were excellent! continental breakfast was very generous and tasty! great location!

staff here, from reception, to dining to bar were exceptional

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

we were told each person in our party had $18 to play with when ordering breakfast through room service

pet friendly! staff was nice, it was downtown close to most places and very clean.

add on fees for parking, pet, breakfast and internet.

the pool/ hot tub / fitness were closed

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

laundry

everybody was so helpful and so attentive and the breakfast was amazing!!!!

the breakfast was delicious

the happy hour scheme at the bar was brilliant - and the food was very tasty and reasonably priced

ac kitchen lounge staff were exceptional with their humbling services

bar tender in lobby lounge was sloppy and charged us for doubles which we didnt order

only thing did not like was not informed top floor where restaurant and bar are located that the elevator was

room was ok but nothing special did not like: breakfast not good ,had very limited food choices (kitchen could

we didn t realize there was a bar and restaurant on the top floor until we had breakfast the day we checked

decor, clean, free upgrade, included fantastic breakfast, free parking and aveda toiletries

also, i've stayed there twice and the restaurant seems always closed except for breakfast

he also got us a shuttle to speed up the process

good breakfast included shuttle service to the airport and downtown

i thought a free breakfast was included in price, but none was offered during stay.

i seldom saw anyone behind the counter and had to ask staff in the laundry room if there was anyone that could

very good choices for breakfast.......very clean.....very good parking.... very nice lobby

also thanks for free breakfast plus coffee & tea next to a great fireplace

the breakfast was more than i expected regarding options to choose from and freshness

staff helped me with an early check in. the location was very convenient.

room was 2nd floor next to the laundry room

great breakfast and beds

nice room, comfty beds. ok breakfast kids liked the pool

nice staff, great restaurant, roomy room, ample free parking

staff was very friendly and nice personal touches of snacks, water, pool, games, tv, etc

the hotel provides a free laundry facility that you can use from 8 a

there were laundry facilities on our floor and they were most welcome.

clean, super nice staff, good location, free laundry on the 3rd floor is the best i ve never seen that at a

free laundry

laundry machine at no cost

they also had a laundry area

enough parking for all guest

enough parking, especially at night, but that could be because of construction

it was clean. people were friendly. pool was great.

wasn t pleased about the mandatory parking fees

price of laundry room.

laundry onsite was inexpensive and convenient

bed was located next to the laundry room and would vibrate for 5 minutes at a time, whenever the spin cycle

i utilized the patio and the laundry facilities

the room was amazing! the kitchen was amazing.

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

more menu on the breakfast

very nice room with lots of space to spread out. quiet location. ample parking.

had free breakfast, internet, and parking

very clean, nice hotel. nice pool and hot tub. great breakfast. staff very friendly

staff was friendly. parking was easy. quiet.

was made over- bathroom door coming apart- plumbing poor, breakfast poor, no elevator for luggage or someone

loved the clean pool

pool smelt a bit odd

pleasant staffl, clean hotel, nice rooms, great breakfast, beautiful pool!

guest laundry and business center were the same room and were in use as hotel laundry

have much to choose from and some of the things were old and nasty tasting, our room had dirty laundry in the

the breakfast was absolutely delightful ud83dude0a the staff were curious and proffe

that could have been better was when i made the reservation online, i requested to be near the pool on the first

i was not given wifi address at checkin

bring your own quarters for the laundry room

they have a laundry room. i was able to get some sleep. room looks nice.

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

the bed, the laundry room .

front desk staff receptive and friendly. on site laundry. location

loved being able to do laundry on site

laundry area could accept credit cards as well as coins.

laundry area only took quarters for machines

pool was beautiful lobby was lovely and the breakfast was great!

location room bar restaurant in site

our room was right next to the laundry room and hotel 'store' and across from the dining room

i was hoping to have access to do laundry there but was told i would need to go somewhere else

a guest laundry

coin laundry in the building was so helpful to have

parking lot was small and they suggested we park in one of the close store parking lots

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

gym in the facility, rooms okay

hot tub jets not working. no pool towels.

staff is very pleasant and friendly; great breakfast; very clean

the pool and hot tub seemed run down and the pool was freezing.

finding parking was a bit a challenge on the weekend (saturday) but no problem during the week

location was great. the breakfast was good. the room was great!!

nothing worked in the fitness center and the parking was horrible.

lots of sketchy people hanging out in the parking lot

i liked the two separate rooms(bedroom, living room) and the kitchen area.

i was told there was a pool and hot tub , and when i arrived here, the lady said that they haven t had one

missed out on breakfast and spa because of covid a few bad seeds as guest that made it feel weird,,washer and

great location, close to the interstate, plenty of parking.

i miss the breakfast i stay here when ever i am in the area

breakfast menu needs help (and scrambled eggs)

ample parking

clean, friendly, comfortable beds, great breakfast

gym was nice

the pool and the rest of facilities were perfect for my family

pool looked nice very clean and comfortable

pool, fitness center, and laundry room were available

was not offered points for declining room service

great patio for adult trips or trips with kids (great view of the kids plus great patio furniture and fire

not having free breakfast

breakfast was really good

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

the breakfast lady was exceptional.

variety at the free breakfast

minor complaint was when two little kids used the whirlpool without their parent next to

everything you need from gym pool laundry service to good breakfast selection

was a lot of noise from upstairs--maybe kids

pool wasn't crowded and kids liked it

was a lot of noise from upstairs--maybe kids

under ground heated parking!

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

no plastic laundry bag, no free breakfast

laundry machines require coins

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

they were friendly, nice quiet area, bar. free parking

snack selection was extremely poor, like 1 star poor and the red and white wine selection at the bar was completely

pool size was pretty small and bit chilly

wifi is a joke

the $5 breakfast buffet has coffee, scrambled eggs, sausage, steel cut oatmeal, good pastries and muffins

breakfast options were great, even tho it had to be in a to-go bag

free laundry

laundry left in the hall by our room the whole time we were there

breakfast with the variety of fresh fruit

the pool was relaxing and fun

was very friendly, parking was convenient, and there are several restaurants within walking distance

free self-laundry facility, but still the usage was reasonably priced.

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

newer wifi tv would be nice

parking lot is a little hard to pull into but i understand theres not much that can be done about

staff were having inappropriate conversations in front of my kids and were slightly rude

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

laundry facility not available

there was a laundry room available. there was breakfast included.

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

due to the scamdemic breakfast was only oatmeal and cereal

didn t find the breakfast to be appetizing

overall the place seemed dirty and the pool area was disgusting

meager breakfast: cold cereal, oatmeal that you prepare with hot water, boiled eggs, apples

pool area dirty towels laying when entered jacuzzi not working properly

had to do my laundry at like 6:30 am just to be able to use it

beside not having breakfast or near by a place that does; it's a great place to stay at if your traveling or

breakfast was good but limited, there is only a belgium waffle maker(which is my favorite) cereal,

re kids were loud and somewhat rowdy

breakfast was super and all the employees were great

my kids and i were comfortable and the staff was very nice.

chose this one over the holiday inn(which i have also stayed at) as i like the friendly bar here and planned a

the pool area was fantastic for kids and the staff were always friendly and helpful!

there was ample parking

we might have gone down to the bar for a drink and to warm up, but the bar was closed that night

breakfast was awesome and the heated pool

pet friendly hotel

breakfast was great but i suggest serving starting at 6 am not 7am especially for families

not the best 1st impression when u see 2 trucks in parking lot jacked up with no front tires

staff was friendly, rooms were clean, and pool was great! i d sure return!

great they have a coin-operated washer and dryer in case you need to do laundry

no maid service to remove trash from cans or laundry.

was able to do my laundry to take clean close home

room was located next to laundry and was noisy

floor with people walking noise above us and we were also put right next to the door for exit to parking lot