pool was smaller than expected, considering the fitness room was huge and there were so many rooms

kids were playing in the hallway knocking on doors.

are a few potholes in the parking lot right in front of the hotel that should be addressed

parking can be a hassle

breakfast was included in our stay but the staff only gave me 1 coupon for it when i checked in

laundry is 3

they are extremely pet friendly

great breakfast. kitchenette in room

parking which is new, couldn t log onto wifi and staff were unable to problem solve why my last name and room

breakfast was hot and appreciated so much

comfortable, clean and actually quiet besides breakfast hours

breakfast and size of room

pool hours could be extended! i would have liked to see a hot tub!

other than the chlorine in the pool, we liked everything else.

heated pool and free continental breakfast were great

the pool area was packed and there weren t many staff members around if there was a problem.

the breakfast was delightful as well

paying for breakfast.

water park wasn't open

staff was kind and helpful, breakfast was great, the pool area was amazing, snack bar in the pool area, restaurant

ice machine poor laundry facility as an established guest was asked to provide a cash deposit the carpets were

laundry

put me next to the laundry room they tried coming in my room twice with out my permissions and they checked me

with good water pressure, the staff was nice and helpful, the wifi worked well and they had guest laundry

poor parking and no breakfast. there where not enough towels either.

washer and dryer right in the bathroom makes doing laundry easy and helps me have one less chore when i get back

convenience of traveling with four adults and having 2 bathrooms plus 3 bedrooms, full kitchen, laundry, and

laundry facilities in the room was fabulous

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

place if you want kitchen and laundry amenities

there was no info in the room as far as breakfast time or wifi

the available trundle beds provided a place to sleep for all 3 of my kids

went to ask if i could take my breakfast to my room, and the nice young lady at the front desk said yes and

bed was hard and i had neighbor kids running thru the halls at 11:30 at night when mine were asleep

bed was hard and i had neighbor kids running thru the halls at 11:30 at night when mine were asleep

kitchen floor in the bedroom i got was a bit sticky and the sink not clean, with rests of food

pet fee

the lobby tables don't get wiped down very often, so at breakfast, it's hard to find a clean table

neither of them had all of the equipment you would expect in the kitchens

pool and very clean.

the free laundry imenities

they have a pool table and also a laundry room that is a courtesy for the guests

loved having 24 hour access to the free on-site guest laundry with detergent

very nice and clean room love the outdoor hot tub and fire place bar was great as well

was great and it was during a snow storm and they were very nice and worked hard to clear the parking lot and

i didn t like anything but i was glad they had a laundry room

there were two people in the room but the only one set of towels i was told to go down to the laundry room to

the laundry ladies are adorable and help you when you need

furthermore, there was a large dog staying there (they are pet friendly) that would not stop barking

no in room wifi, no breakfast, mattresses were worn out.

by a rude young woman who was out of uniform and seemed like she has just been asleep in the laundry room

i like about the hotel that it was pet friendly but everything else in the hotel i did not like laundry room

detergent available to purchase to do laundry

there 5 nights room was never cleaned had to bring my dirty laundry to service desk to even get clean laundryud

the smell of marijuana in halls, piles of cigarettes butts on ground near enterances doors, laundry prices to

we stayed here for 2 wks+ during home renovation, with our kids including infant

the room pool everything honestly

breakfast was good and the kids enjoyed the mini belgian waffles

the breakfast great

location , clean, price, breakfast, wifi, parking

breakfast - requested gf options and gf bread and bagels were made available

breakfast was not that good powdered eggs and potatoes

the room was wonderful. the pool was amazing. the breakfast was awesome

breakfast was good, internet was fast, etc

enjoyed the gym

location, social evenings, laundry facilities, courtyard

have to walk too much if you are at the other side of the hotel to get to the laundry

tried to do laundry and there were kids all over the gym equipment and hanging out in the laundry room

pool, basketball court, clean room, free laundry

the laundry room was

breakfast was well stocked and ran pretty smooth. good stuff too.

renovation in lobby, pool & gym!

parking lot was a hang out for locals

the hot tub was out of order, and the pool room was crazy hot. the pool was very nice though.

location with a working pool & jacuzzi

laundry

my second room which was 24 was next to the laundry room the staffs came in at

the laundry room window was broken

parking

has big parking

room, with full size refrigerator/kitchenette; lots of storage space, convenient laundry facilities

like that it has laundry facility, the rooms and the staff provided excellent customer service

the laundry and snack machines are so convenient

i like the rooms and that it has laundry.

enjoyed all the amenities, the large room, and the kitchenette and the laundry room

the host at the bar was very nice and generous

the food was great and breakfast was the best selection i've ever had

pool area

break fast, kitchen staff

breakfast was great, happy hour with snacks were great

tje only downside is there isn't a pool pr hot tins or laundry facilities but for a good value, inexpensive

wifi worked 20% of the time

the location for me was excellent, parking lot is well lit

continental breakfast.

had a nice breakfast area

free breakfast was the best i've ever had

only semi complaint was the pool could have been a little warmer

wifi was fast, close to groceries and shops, close to freeways, pool was nice, gym was great

the pool was open.

wifi seemed kind slow never used it

he was so professional and made sure i came back after parking

the fitness room was in great shape & clean aswell

it was also confirmed through the booking app that my request for a pet friendly room was granted at no charge

convenient location. the pool was not busy.

the bed good. also like the pool

no breakfast

breakfast was the worse

card and didn t tell us anything about wifi, checkout time, how to find our room, or the free breakfast

it was filthy; smelled like body odor and dried beer, there was hair all over the shower and the kitchen counter

it had a very cute kitchen we were anxious to cook

the room we were first sent to was not ready, dirty laundry on the floor. seemed understaffed.

people were vaccuming at 9pm laundry going at 4am (community laundry)

breakfast sucked.

clean, pet friendly, great staff & great weekly rate. would recommend staying here again!

breakfast met our appetite. location convenient

of trash in the parking lot

no comfort height toilets. no access to guest laundry due to hotel renovations.

the laundry room a plus

laundry room was a big plus

the beds are so comfy and the breakfast is amazing and is included with your stay

pool small but clean and warm

decent place, good size rooms, no laundry one ice machine.

found dirty laundry under our bed, one of the light switches didn't work, no carpeting in the hallways due to

only downside is there is some remodeling going on but didn't bother us much other than the laundry room was

great breakfast and people

free parking, large king bed, free breakfast, close parking, kitchenette

breakfast, laundry, location

it did have limited parking near the building, but glad they had an overflow area

they had special touches - like how the pool towels were folded and arranged

beds. pool. very clean. dove soaps . furniture. soft sheets.

clean, friendly staff, comfortable beds, nice breakfast

, staff was very ignorant to the fact or sympathetic about the situation , pool out of order, laundry room was

was closed, staff had no quarters for the laundry, hotel was out of shampoo

only criticism i have is the laundry there like the bed linens and towels all smell funny

would have been nice to know that there was a pet surcharge prior to arriving at the property

that the breakfast was not good cuz it was always but i feel like there could be cool whip or different

no restaurant over the weekend ,did not realize it was $25/day for our pet

too much chlorine in the pool.

the full facility pool, hot tub and sauna combination.

the food at the bar was really good and service was outstanding

the parking is a little bothersome, but nothing that would keep me from staying there again.

convenient location and vending machines with laundry ashtray provided for smoking

smoking rooms

the tv worked well, and the wifi connection was quick and simple

wifi is sub-par

excellent parking

on-site laundry

facility, but do not stay in 104 or 105 which back onto the laundry that runs all night

good laundry facility

was right around the corner and the laundry room was right beside us

it also had a very nice laundry area

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

suite, halls, pool area, and breakfast area were all very clean and tidy

never received the wifi code

the pool was chilly.no evening reception on the weekend.

full kitchen in room.

rooms, good breakfast

figure out how to turn the ac or fans on in the gym so it was really hot in there since it's in the same area

pool and hot tub were in working order

pet policy is very helpful and very nice to have a courtyard for outdoor eating and pets

loved the kids could swim, hot tub was comfortable for me breakfast food pretty good

to laundry'extremely noisy'doors banging all the time

the breakfast was decent, and the coffee was the best i've had in any hotel

microwave, coffee maker , nice breakfast area and lobby, fair breakfast, nice and clean swimming pool, mirror

small gym was a plus

the pool is closed.

laundry machines out of service

i can only guess how dirty the kitchen prep area was

staff, pool was nasty, hotntub not working

wifi didn t work. kid threw up in hot tub and not sure if staf attendees to it or not.

really everything was great and had fun at the pool and good breakfast

good price for room and on laundry, but thats it.

did not like the pet policy - $20/day is excessive and one pet limit

the breakfast was minimal but you get what you pay for.

enjoyed the fact that breakfast is included

breakfast selection needs some attention

room next to exit and across from staff laundry

people hanging out outside the building in the parking lot

wifi for the two days we stayed

wifi slow at some point

pool is open and jot tub

we had a spa tub in our room and one of the rings around the jet wasn't attached and my 4 year old cut her

parking was adjacent to the hotel, safe and well lighted

breakfast was simple, but nice

i liked the convienance of early check in and late check out

our grandchildren had a great time in the pool and it was very peaceful to sleep.

kids loved the pool. room was great.

wifi services weren t the greatest. didn t watch tv much due to the connection.

the price , not a suite with couch as pictures, nothing i clydes, breakfast for an adult and two kids was more

the pool was also small and no hot tub

smart design, new amenities,access to decent bar and grill, nice gym equipment

room service was always timely

very clean friendly staff outstanding gym

didn't know construction was going on when we booked and that the pool would be closed.

was beautiful, great pool area and workout place

to the internet, it was too hot or too cold, sliding doors on the bathroom are the worst, and no shuttle to the

wifi as a bit weak at times

no laundry facilities.

no guest laundry facilities. only one very slow elevator.

laundry smell

worst stay they had no laundry on site no good housekeeping and no vending machines and always had trouble with

liked that it has breakfast and a place where you can do laundry in the hotel

and handy guest laundry

the sink, good lighting, many electrical outlets, easy parking, fast wifi, very clean guest laundry room, super

easy and cheap option to do your laundry

good breakfast each morning, and on-site fitness center and laundry facilities make this a good option for any

there is also a laundry facility available for hotel guests, which is very convenient

having a gym and laundry on the same level as the room

complimentary laundry not so great.

pool water was too cold to stay in long enough to enjoy it

didn't like that kids was allowed to run through the hotel hallway and be so loud

nice pool area

the lodging and the breakfast were more than enough for our visit.

maybe few other choices for breakfast but overall we would come back and recommend

the pool area was just ok

we were celebrating our 13th wedding anniversary and with 4 kids we barely get 5 minutes to ourself

& cleanliness of our room, easy to find a handicap parking space even though we arrived after 9 pm

lack of pool towels and kids running through the halls, screaming after midnight.

rooms are very clean as was the lobby and breakfast area

and there was nothing but kids in there (with more coming in) being very loud and obnoxious

very dim (hallways, pool room, hotel room)

up to the room while we were at the pool but she handed them to me right there, i have 4 little kids so i couldn

wifi had a somewhat weak signal

no room service

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

staff member that does breakfast was rude, impatient with kids( yelled at another guests child), she walked

some high schools kids had the room next to me and were very loud in the hallway all night !

there is laundry for $1 wash/dry so you can head home with clean clothes

after swimming, the kids clothes color changed

loved the space and the kitchen

breakfast, frontdesk service, roo ameneties...

every morning, pool for the kids, welcoming to our dog, and front desk went above and beyond to make us comfortable

the laundry room is very useful and the front desk has laundry detergent and quarters

the hotel has a nice kitchen with everything you d have at home

while the hotel does not have a swimming pool, you can use the pool at the spring hill suites next-door

breakfast, gym, desk, lighting, staff.

the kitchen had everything we needed

the room service was kind

convenient area, large parking, friendly staff

pool was great. just wish there was more tables pool side.

nice clean facilities, pool, spa, fitness

no place to park other then paying $22 for valet parking

modern, new and clean with free parking.

not enough parking so we had to walk a little ways away.

don't hate valet parking

fitness center was perfect for what was needed for only one night

parking lot doesn t have enough spaces, which seems a bit ridiculous

the pool heater was

breakfast was delicious, with fresh scrambled eggs, waffles, greek yogurt & fresh fruit

the breakfast is amazing with an awesome space to have it. bricks pub is also right next door.

i know because of the pandemic there are restrictions but a free breakfast of a banana a small muffin and a

breakfast was fantastic

smelling hallways, moldy peeling wallpaper in laundry area, broken security door, food quality was poor

filthy stained carpet, curtains falling off rod, stale odor, lack of truth in advertising regarding non-smoking

good breakfast

the parking lot was lit well

the parking lot..

had to go to laundry room for more

filthy laundry room

i also wish laundry rooms were kept better

stay at the plymouth location whenever we visit our wayzata kids and grandkids

clean, courteous staff, great breakfast, convenient location, nicely appointed room.

was clean , breakfast was great.

staff very helpful and polite, nice pool area, decent location, good spacious rooms, decent gym & 24hr access

the kitchen in the room. great for long term stays

breakfast was delicious

large rooms and full kitchen

guest laundry area clean and pleasant

breakfast left my kids still hungry and unhappy

the breakfast included with the stay offered many options and the staff attending to it were awesome

but loved the mini kitchen setup

the bathroom was phenomenal, the bed super comfortable, and kitchenette was a nice added touch

laundry machine was broke.

big piles of dirty laundry on visual site that the front desk staff washes and puts away

hot breakfast, pool, cleanliness

the pool was great, a little cold but my kids still loved it.

attached bowling alley was a great activity to do with our kids and the restaurant food was good

friendly, courteous, generous staff. good breakfast!

staff was friendly, rooms were clean and breakfast area was very clean and coffee was good.

good location, lots of parking, breakfast

also they have truck parking as well, i would say everything is top top.

breakfast is minimal, but still adequate

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

no laundry and the breakfast was way overpriced.

kids were in the pool yelling at 7:30am and the pool wasn't supposed to open until 9am on sunday

dislike the pool being out in the open. very poor design. the noise of kids in the pool woke me.

comfy beds, nice room, had a pool, fitness room and allowed my dog!

pool was warm and breakfast was awesome

nice pool and hot tub

why i should ask for a room service a day before i need it

advertise as pet friendly

breakfast. rooms are perfect.

laundry to reception just before 09:00

room service took 2 to 3 hours in the evening

cleanliness of room; view of downtown buildings; access to fitness center across the street

4th floor bar was closed

poor bartender/waitstaffer guy who was left alone, trying his best to care for both the bar and

spa was too busy...

the checking in process was well done, room great and the gym and pool as well

property, gorgeous views, pool deck and interior pool and spa were fantastic areas to relax, each in their own

great amenities and spa was wonderful

property, gorgeous views, pool deck and interior pool and spa were fantastic areas to relax, each in their own

they did have trash bags in the trash cans and they also didn t have dirty laundry bags either

nice bar area to hang out at and great bartender in wes

food and bar to expensive.

wifi is super slow and staff showed no intention to solve the problem at all

the wifi doesn t work well in the room

in addition, it got self laundry service which is really the traveling people need

be awesome if there was more than one washer and dryer in guest laundry but so grateful they actually had one

bathtub for the kids and so we tried a shower

needed your room key to access the elevator, gym and pool

clean. spacious rooms, friendly helpful staff & good breakfast

that for the price breakfast wasn t included. had to pay for parking.

beautiful, clean space and attentive staff. great gym!

great gym

for pet owners- pet friendly does not mean there is a good place to take dogs out (no grass

able to accommodate a late check out per our request

hot tub in the pool area was not working again very disappointed , it seems to not working a

the breakfast was not the best - the eggs were very grainy and the pastries were definitely dry.

pool was not cold

parking was a little farther to walk than expected

good location bar and pool open late

bed linen had not gone through the laundry

no breakfast and laundry facility.

wish it had a pool for my kids to swim :)

wasnt available due to kitchen issue

wifi was also strong enough

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

no quarters were available to do laundry on our last morning there

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

was drugs used was not happy with that special with family and kids also restrooms were not

first impression i got from the hotel clerk was dismissive, my kids and i drove 4 hours to get to the hotel only

elevator malfunction. no laundry service.

poor room preparation - my bath towels were wet though fresh, staff unsurprised because laundry is difficult

the gym, was small but well laid out and had a good amount of equipment

clerk that checked us in charged me a pet fee of $160 and we had no pets

$100 pet fee

enjoyed large corner room. in the bar received free tea....very accomodating

hotel bar and restaurant was also closed due to low occupancy (due to covid)

internet should be complimentary, the gym was really small and didn t have pool or sauna

valet would be nice. cooler bar area

having to pay for everything on top of standard room rate such as wifi ($10 per day) and parking

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

not a pet friendly hotel. room was terrible. not a 4-1/2 '' hotel.

gym was nice; hh in bar was fine and we enjoyed the evening bartender; location and decor of

nice rooms with a great view and love the full gym

wasn't told about the gym on the 18th floor that i had access to

there s a laundry facility & gym but i didn t use those on this occasion

room was right next to a utility or laundry room

the gym is not open and the pots and pans are so cheap hard to cook with

2 bedroom suite with 2 private bathrooms, living room and kitchen

nice size room and pet friendly

no free wi-fi. the food was average. the outrages price of room service.

there were 6 kids in the pool and hot tub area while their parents sat aside and got drunk, & they were pushing

pool and hot tub were great

the property has a nice hot tub, decent sized exercise facility and a pool and a good bar for happy hour

restricted pool hours for kids

room service was excellent

the restaurant and bar area and courtyard patio were all very hip and fun-looking

room service, didn t speak a word english, didn t make my bed, toilet paper wasn t filled up

really enjoyed the bar and lounge area and the historical exhibits about the depot on the walls

there's a loud buzzing noise in the pool.

thankfully the industry has adopted unscented laundry products on linens and towels

an then they ran out of orange juice leaving only water and coffee for kids to drink

an then they ran out of orange juice leaving only water and coffee for kids to drink

very helpful with us when we got there late with kids

the atmosphere was nice and quiet and the bar area was quiet as well which was nice since we were all about

wonderful restaurant, bar and coffee bar.

$14 charge for wifi

i would have needed a room service, for example breakfast

no great bar restaurant area.

brunch buffet and omelette bar was lovely

disappointing that there was no tub/jacuzzi and no pool or hot tub

limited room service hours

loved the pool table in the lobby, the view from the room was breathtaking

wished the hotel bar wasn't under construction.

no morning breakfasts other than room service

it would be nice to have laundry service on every floor.

extra fee for pets

the water slide and pool area were totally awesome for the kids

pool hours were a little confusing at first, hot tub timing and slide timing for shut off was a

pool was child friendly

laundry room did not have a chance machine and front desk did not have change either at the time

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

was downtown, this is ok, underground parking was great to have , gym, front desk was very

we asked for extra blankets for my kids to sleep on the pull out couch but never received them so we ended up

breakfast, nice room and good room service with laundry facility

pool was cold, cold, cold!!!! made me upset!

free breakfast, free wifi, good fitness room with some free weights (dumbells).

ants in the kitchen area

breakfast was good

guest laundry on site - had to drive a few miles away to wash our clothes (refuse to pay for hotel

the staffs were amazing from the room service to the reception staff.

no continental breakfast but there were some yummy looking room service options

the gym is massive and lots of fun

room service for breakfast and walking distance to vikings stadium

its also pet friendly so we were able to travel w our dogs

were many places in the hotel where there was a strong marijuana smell, the room service food was very over

the coffee (best hotel coffee ever) loved that restaurant and bar open late

room service from the bistro was delicious and well priced

about room service

drink prices at the bar were very expensive

i was pleased as punch to find a peloton at the gym

a lot of younger kids running in and out of the building

modern chic with a historic twist! mature, no kids, very quiet rooms perfect get away

no room service or restaurant service after 8pm made it impossible to get a snack after the baseball

to the event gym was clean, spacious, and had ample equipment staff texted me to check if i needed anything

the pool area is pretty small and wish you had a jacuzzi

good gym and pool with excellent opening hours. clean and good atmosphere

i loved the added bonus of the sauna in the gym area

i see a pamphlet in the room showing where the pool conference rooms and workout center are located, so i don

do not have laundry machines on site, nor are there any in the immediate neighborhood

the gym and the full size court inside

the restaurant and bar area is large and a great place to meet friends

was very cold, kids did not mind but too cold for husband and myself

location, 24/7 room service

the self serve laundry on the 3rd floor - only 1 washer was able to accept coin and neither drier was able to

no laundry service is unacceptable

before i made reservations i asked if there was laundry facilities

was a laundry list of issues , no staff was willing to help or something to justify

i purposely chose a hotel with a pool so our kids could swim

laundry service available, which was a pain when on the road for a while

no microwave, no laundry

i felt safe, pet friendly (even had treats for your fur baby in lobby) and the host was fabulous

wish the restaurant and bar would have been open after the vikings game

wish the gym was better equipped and there were more choices for breakfast & bar selection

did not like that there was no laundry room to be able to wash our clothes

no laundry facilities. location good but not central to restaurants. no room service.

website says you have laundry but you actually don't.

well, we didn't like the fact that there was no laundry facility on site and had to visit a laundramat to wash

no laundry on premises

laundry wasn t advertised to i had to drive out only to find they did have laundromat for

also the laundry that guest could use required coins to work however their coin machine was not working so

loved that they had laundry accessibility and a latte machine on lobby floor

just didnt like that we had to go all the way to the laundry room on the lower level some where for a microwave

the staff is very accommodating to needs. there is a shuttle service, which is fantastic.

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

the pool was nice

kids found someone's prescription for muscle relaxer in the unlocked safe, so it obviously wasn't

hotel employee at the breakfast buffet

the swimming pool is kids favorite although i used the mini-gym more

we wished for a pool and a laundry room (found a great laundromat about 2 miles away, but would have preferred

it would have been much more helpful if they could have just checked with the room service to see if they found

the bar drinks were awesome as well, along with bar staff

the bar had great service, i wished we had tried the food

only problem i had was the wifi went out on our first night but was fixed within a couple hours