the swimming pool area was also very nice, with a view, and even though the hotel was probably fully booked,

bar with delicious cocktails

wifi.

very poor wifi

breakfast was great. location was nice and romantic

there are laundry rooms - cut down on your packing

choice of pools so we had the option of a quiet pool

for all ages majority as part of all inclusive package (eg assault course, tennis, mini golf

activities ended too early, even gym also closed 18

cleanliness and facilities for kids

walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry we

view; 2 large pools, wifi coverage everywhere around the hotel

night time entertainment for kids top class

wifi was great

very clean, with a good temperature for both adults and kids

what we found as a problem was no existence of a possibility to do a laundry - no washing machine, no laundry

the beds were comfortable and wifi good

room was clean and spacious, there is a small garden with a pool, a kitchen if you want to cook your meals,

other positives were: - effortless check in - clean and convenient kitchen - beautiful outside sitting areas

if anything a kettle in the kitchen could be useful to make quick teas and coffees

also had a nice small gym

tasty breakfast

the breakfast wasn t fresh, all cooked meals felt precooked

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

we submitted 4 requests for laundry and none were completed 3

on all accounts; service, food, cleanliness, facilities, and entertainment - both adult and kids

joyful staff, different restaurants, tasty breakfast buffet, possibility to rent a car, spacious gym and large

we had breakfast included, and there was a great selection, including healthy choices

the gym was new and clean, very good

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

the atmosphere, the beautiful swimming pools ideal for small kids

the rooms are really nice and practical, there is a lot to do on site (beach, pool, restaurants, gym, spa, yoga

room service (housekeeping) especially in villas 2)dinner time should be extended

the view on the parking but still fine.

there is laundry facility available at a charge which is great for longer travels like ours

some small, not important things as a small water pressure in shower, no wifi on some rooms.

outdoor swimming pool

beautiful canarian house split into several apartments, with lots of outside space for kids to explore or to

loved wandering around, the company of other kids and the cats :) the house had a well equipped kitchen and 2

located center of the city, walking distance to many good restaurants and parking -which provided for free

the entire hotel is amazing. breakfast delicious and the staff is always friendly and helpful.

vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi

reasonably good wifi in rooms but good wifi in the lounge area

- little bit noisy from kitchen and other rooms - wifi was not very stable

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

the entertainment, the food and drinks, the pools and pool area

how spacious it was & that there was more then one pool to chose from if one was very busy

wifi, application

mabey there should have been more of entertainment for kids.

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

wifi the entire time we were there for a week service understaffed and bad service due to that,

has a spa, a sky bar, an adult-only pool, a pool for kids, different restaurants… the room is just amazing

was coold ,shower in room was broken , not pet friendly ,if ask fro satying 1 night 40 eur and 100 eur for

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

long staying families should note, there is no self-laundry in the hotel

staff, beautiful pool and grounds, great food, comfy rooms, amazing views, fun for kids

there are two outside pools (one with heated salty water) and a great children water park that was a home run

in the morning in the hallways because the housekeeping ladies were moving around with the hotel room service

i have also used the express laundry service which was done in less than a day and result was good

the equipment in the gym was rusty and the ac there was not as powerful as would have been ideal

no wine glasses or cava glasses in the swim up room when rang for room service at 21:40 we were explained there

clean rooms and all facilities, amazing food, great activities for kids

wifi in the room is bad

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

hotel full of people, problem with bed near swiming pool

nice food great bar facilities and pool areas lovely

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what

swimming pool, view, garden, flowers, bar terrace, a la cart reataurants

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

we extended our stay with 2 more nightsud83dude00 great amities everywhere - kitchen, bathroom

notwithstanding the hotel being five star, we found the restaurant and bar to be quite pricey and the hotel

we didn't try the gym but it looked decent

they didn’t have the facilities to eat breakfast outside only inside the restaurant

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

the staff were really nice, the gym was awesome, and we had an amazing stay overall

as a single traveller sometimes overlooked by the pool bar staff over families.

we had a 2 bed villa with pool and it was great to just relax and it be quiet

beautiful views, room, bathroom, service and gym

the wifi was only working inside the villa

the rooftop pool overlooking the golf course was absolutely spectacular

lacking room service poor ie asked 3 times for ice on one afternoon gave up in the end mini bar wasnt

visited the gym a few times and if there were more than a couple in there then we had to wait to get on the

gym has everything you need to

we also preferred the kitchenette and laundry facility provided in the room

but whenever we asked for that, they never brought it, and we had to order from the room service, and they

the mini bar wasn t very cold. the hot tub is a jacuzzi- hardly a dislike but worth knowing

other half would have liked the ice cream bar open earlier, but that is literally the only complaint this place

guillermo on reception was incredibly helpful even arranging golf buggy transport to the trattoria restaurant

liked the laundry room; came back with all clean clothes

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

amazing staff - super friendly with kids

the heated swimming pool is huge and very clean, the lounge is comfortable with clean beach towel provided

kitchen was so well equipped

could not borrow an iron to use in room had to use laundry service

laundry service was not gut (left stains)

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

wifi slow. not enough sun umbrellas. same music everyday at dinner, morning.

the breakfast is very diverse with a huge variety for everyone

gym needs updating - no music and very inadequate air conditioning

the pool areas for those looking to relax - would be preferable to separate pools for adults & kids entirely

never a sight for beds in morning and nice adult only area as well although kids were not a problem in main

has in place parking

breakfast, excellent rooms (sea view

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

the hotel is quiet as it is adults only which suited us

spa area pleasant

adults place but no many young people.

wish there would be better and wider choice of sparkling wines in bar menu, especially for new year s eve

the room was a very good size and the choice of breakfast and dinner were excellent

a selection of lovely clean pools and pool bars, and easy access out onto the dark sand beach and the path

food was not great , they had no kids club , no kids entertainment at all

breakfast was excellent with super choice ranging from fried english to fish, fruit etc

excelent breakfast and location. very friendly and forthcoming staff.

separate parking area for free for hotel guests

excellent hotel & excellent service in the reception and the bar they treated us very well

location in the caldera with lovely facilities, the pool and sauna were very welcome

private parking on the spot

the bar closes very early and the breakfast starts later than in other properties.

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

the breakfast boxes are great idea really good

spa treatments very expensive

were lovely especially in the evening- parking safe - all domestic facilities on hand room service breakfast

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

excellent breakfast excellent accommodation excellent staff

the parking area was spacious and convenient

fabulous room, excellent staff, great value for money for room service and restaurants.

the little things they do like when they see you leaving your room and offering you a lift in the golf cart to

they send laundry out and i knew to kiss it goodbye then

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

lovely heated kids pool. staff where lovely, beautiful views from the bar

views from the glass balcony in bar & reception was beautiful especially in the evening

bed and not enough things for kids.

the tv and mini bar section furniture is beautiful

could not fault this luxury, true 5 star adults only hotel

very friendly staff, nice vip area, good breakfast

the pool is wonderful; never crowded and perfectly clean

garden,clean,big rooms,food,stuff,pool,everything perfect,adults only

attentive, with great added extras such as a pillow placed behind your back for extra comfort, golf buggies to

poor wifi, unisolated room windows, furniture was little bit old.

have been better if there was bar service at the pool, rather than have to queue at the

garden, the plants, the pools, the breakfast

was next to the heated pool where all the children and young families congregated and the aqua gym took place

the house is surrounded by pine trees, and there is plenty of space for kids to explore

we had all what we could possibly need in the kitchen

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

only reason for 9/10 points is the quite rudimentary kitchen, which falls somewhat short of the standard of the

my kids enjoyed

the smell from the laundry cloths dryer on my balcony in room 1115.

this is the only thing could be improved or indoor pool for familys will kids

were unfortunately awful, and the kids disco in the evenings could do with a bit more

it is a little expensive so could afford to bring kids for 2 weeks

beds and very helpful snd friendly staff breakfasts first class and lunch and drinks at pool bar very reasonably

played tennis everyday, went to the gym and sampled the spa facilities as well

young kids were aloud in the jacuzzi unattended

young kids were aloud in the jacuzzi unattended

kids club wasn't good

there is complimentary daily bottle of water, reception didn't inform us nor room service brought to us we had

the price of the laundry was every expense after the price we paid for a upgraded room

no pool tables

my only criticism was the gym area was a little basic!

bus stop close by for free bus to siam water park which was perfect

s in both suites did not work & wifi is patchy in the building

mr vargas was always finding a good spot outside for breakfast

kids club the kids loved

heated pools, lovely staff, gray kids mini club, excellent buffet breakfast

room service was quick, good and surprisingly inexpensive

no kids playground

breakfast was incredible especially with the view and everyday a pastry chef would make something

the pool was clean and all services were done very discreetly

fantastic, a select few around the pool, no noisy music or building works or children

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

a proper adults only hotel

great pool and pool

we had a self catering bungalow which was spotlessly clean and spacious, although parts of the kitchen were a

plenty of children friendly activities and well organsised kids mini disco

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

as in hotel kids are considered up to 12 year old

breakfast was amazing

really nice spa too and we both enjoyed the massage on offer

gym and swimming pool are great

the breakfast was exceptional, offering plenty of variety each morning

luckily 2 of my 4 kids are 20+ and did not come with

hotel is adults only so it is quiet during the day but it is so peaceful and relaxing, night time

a great hotel, mostly friendly staff, quiet (no kids running around), excellent and abundant breakfast, outstanding

adults only

we thought the choice of food at the poolside bar very good and prices very reasonable

also we tried the room service (thru the webapp available on the premises) and it was top notch

laundry service

it is 15 minutes to beaches pool is not very big but we did not go to

location roof terrace bar bedroom suite restaurant

staff are lovely very kind and helpful, everything is very clean pools are lovely the kids club is secure my

- the gym was not regularly cleaned as could be seen by the footprints of dirty shoes on the mats

location, swimming pool & good vibe of the place

swimming pool is fun for kids

the kitchen had a microwave oven but no microwaveable dishes

small kitchen makes your stay easier when travelling with baby

the pool bar closing at 6pm, then the sun did not get too cool till gone 7pm

beautiful location. spa and pool were excellent. would love to return again.

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

there was lovely sitting room but a bar would have been a good addition to the facilities.

the gym was impressive

breakfast choices were very good, and the cold and hot drinks were of a high quality

laundry got lost, and took 6 days to get back to us

hotel for adults

the entertainment at the pool was an added bonus and can i say that andres , working at the pool bar was the

time the air conditioning in the gym wasn't working, however after mentioning to reception this was rectified

fabulous - staff so so helpful, room was lovely, breakfast was gorgeous - definitely will be staying again

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

kettle, no water ( as advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact

great location with free parking

it was disappointing that the pool was closed during our three night stay.

good parking

wifi not working very well (we had signal in our room, but after connecting there was still no

wifi is good and the add on breakfast is excellent value

location very good, quite location, parking close by...

parking place is located nearby

good location, parking is close to the hotel

facilities, the staff, the gym and the food

no kids

clean, modern apartment lovely hotel large and clean pool/area kids activities friendly staff

spa was great, entertainment was really good.

the spa massage was excellent service in the restaurant was excellent

didn't like the people smoking next to swimming pool

they played well with kids and are great for people with kids

spacious apartment looking over the pool and sea

no wifi free unless sat at

kids club staff were outstanding & the hotel was exceptionally clean

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

there was a seating area at the reception, but not really a bar where you could have some drinks during the

make sure you book the spa ahead

the wifi could have been better but not a big deal.

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

there was no spa and there was no info about it on the website

the parking available, the quiet

pool was cold, but we were told heating was being planned, and it was november

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

room was comfortable, spa was relaxing and breakfast was lovely

breakfast was well packed, but not too much food in it (but it might have been our problem, as we

the spa is in another building so you need to cross a small road to reach it

very nice outdoor pool

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

minor things: room service food was not very good

had a suite which was lovely but was just underneath the gym so a bit noisy when they played loud music or people

for us: despite claiming to be a family friendly hotel, there was no play area or toys for kids under 4 and

room service bizarre - room well cleaned, but glasses not washed for 3 days, shower gel and sugar

beautiful pool area and an outdoor gym with super views plus great breakfast

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

very weak wifi.

great hotel and food was very good , very chilled out and the kids loved it . view was nice too

breakfast was perfect, and the personel from restaurant were professionals.

there was also a small kids pool and that would be my only concern - other than that there was nothing that

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

a little water park with some slides for the children:) the nearest beach is good, with black sand, small

in addition we also were very impressed when the hotel staff were looking after kids, babies

i loved that the gym was open 24 hours could get up work out put your towel on your bed then head off to

good wifi speed, very good location and frendly staff. well cleaned rooms and good food.

laundry service -ironing only on express service took about 30 hours to return and we were checking

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

food and pool area, great location beach on doorstep, comfortable room very clean, excellent customer

the place is the staff who can t do enough for you especially the guys and girls at the pool bar me and my

loved the breakfast

my request for an iron was declined and i was told to use the laundry service

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

was sparsely accommodated, daytime activities were in place and evening entertainment, including kids club

the spa was lovely too

no iron but hotel provided a laundry service at an extortionate price

the gym however needs attention

kid's disco funny and makes kids smiling

breakfast was a bit repetitive, but also good, the nice thing was the chocolate fountain for

spa lots of things wasn't working

outside my room was very noisy. a van came early morning and would load up laundry

room service was poor, they bringed my laundry clothes after 3 days

great location,helpful staf,f spotlessly clean, onsite parking

hotel has very few parking spaces

room was above the trash pins and kitchen area and also we could here all night long the pumps, that were working

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

the wifi did not work

kids club was good. location was very good.

loads of differant fresh breads for breakfast lunch was also good spag bol

buffet, 3 pools, friendly staff, right by the beach, very good for covid regulations, good poolside bar,

parking

place has parking space too

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

the parking was available

there is a parking inside the house

comfy beds and warm pool

restaurants in the area, supermarket just near the hotel big parking lot across the street at the golf club and

only minor complaint is that the wifi in the guest room on the top floor, was weak and strained

cleaned daily, reasonable prices for breakfast, lunch & diner, entertainment staff were

views nice pool i missed breakfast but its included so very good price

the room on the 7th floor above the laundry was very noisy 24 hours a day.

room and my children room was leaking through sealing which was fixed but my kids had to change their room, the

wifi available throughout the property

the pool was out of use and undergoing emergency

breakfast was great and everyday there were new things and plenty of choices for everyone

the laundry room is nothing special and could be cleaner and upgraded

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

gym facilities next to a good joke

returned from a wonderful week stay with family and two kids

one pool should be a kids' pool and the other an adults' pool

laundry, pool, spa, very basic gym, 24 hour reception, etc

staff were awesome also very helpful and great with kids

a great hotel, surrounded by a golf course

would revisit and it s close to siam mall and water park

no kettle unless you hire! wifi was awful

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

bit slower service on the bar so you need to queue, especially when there are a show. sometimes

the whole stay was nice, breakfast was good and pool area was perfect

plates taken very quickly at mealtimes, sometimes when not finished as busy with kids

the food choice was very good. the rooms are huge. the spa was excellent

the laundry was good

great villa, atmosphere, parking, and location. laundry service available.

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing

the hotel has its own mini market and laundry facilities

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool

public laundry 5 minutes walk

beds very comfortable. pool and pool area amazing

adults only, ideal for couples wanting a quieter hotel

are very friendly, great entertainment by pool , breakfast was fab plenty of choice and dinner also

the rooftop bar and infinity pool make the hotel that extra bit amazing

good, didn't replenish laundry bags in the room after use

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

reception sent us to the wrong place to find the kids club and there some activities were cancelled without

kids entertainment was poor, waited for the disco a few nights but never came on

parking, rural setting

to reach it not in an amazing condition, dinner too expensive for what you get and wifi not existant

good breakfast, the pool and public transport nearby really added up to an exceptional experience

rooms, very peaceful, has a lovely pool

breakfast price is too high for the content offered

room service was always clean and neat (thanks for the chocolates every time you entered

prices at the pool bar a bit too high

room was great, breakfast and the chefs were excellent

so upbeat and helpful high-quality hotel wonderful breakfast, and breakfast staff great new gym

the breakfast and pool area are superb.

the breakfast and bar snacks (poke bowl) were delicious

a day for some minutes otherwise some sewage smell would come out, the trash bin underneath the kitchen sink is

breakfast, drinks and snacks in the bar are really delicious

the parking lot was always almost full (the hotel was fully booked)

the phone and wifi didn t work

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

gym was nice to have

the best part was the pool, the bar inside the pool and the staff

5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis, mini golf, pool,

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

4 stars hotel and very bad wifi !!

bar or entertainment

the pool parties on the terrace

a laundry room for guests to use would be a

breakfast was excellent and times excellent

really friendly staff. great facilities including the spa area

the pool area is highlight

entertainment / relaxing area. / free wifi good. staff excellent

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

which was beautifully designed, neat and clean with all amenities and a fully functional kitchen

to wifi was through facebook

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

this means there are not a lot of people at the pool, which is very relaxing

breakfast was not very hot

adults only location . beautiful comfortable bed and excellent food

adults only and access to the golf course

prices at the spa felt a touch heavy

the golf court made a nice addition and nice view

room was nice, with a big balcony overlooking the pool

and interior of suites are fantastic breakfast delicious heated pool great place if you have kids all staff very

bad connection with wifi

room lovely .... breakfast so so good...... pool excellent...

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

breakfast location assistance was exceptional, booking again for later this year if not under

loved the piano playing at breakfast time

hotel was beautiful,we loved the choice and quality of the breakfast

great location! staff were all so friendly and kids club was great! definitely will book again!

better wifi,

at breakfast were naff

to an amazing beach, free parking, never had an issue finding a space

very good dinner beach just outside reception area clean pools and kids activities

great for families and kids

nothing, apart from room service food was below expectations

very good breakfast and outstanding service

loved everything about sir anthony, the location is perfect, the pool was great with many loungers and everything

room service was horrible

if the spa area was bigger

location, stunning historical building with beautiful innner courtyard, cool rooftop pool, very tasty

excellent breakfast all cooked options included

the hotel has been renovated in recent years and has a beautiful roof-top pool with stunning views over los

unlike some places the wifi worked perfectly well for our whole stay

a bit on the small side and lack of channels however the free wifi was of a decent standard and made up for this

great breakfast and dinner. extremely helpful staff, clean room. close to the ocean.

staff was professional helpful and friendly, the hotel was spotless clean, room service - excellent

swimming pools were great 4 pools to choose from , 1 was 50 metres long so you could lane swim, 2 childrens

smoking rules were

spacious quiet great breakfast helpful staff

laundry at the facility was a plus

staff, food, location, wifi, the rooms. self service laundry.

the laundry room was adjacent to toilets

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

brilliant for kids

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

buffets were really good, very comfortable bed, good wifi, friendly staff, clean, easy parking

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

location was perfect and if you like crazy golf then it s right outside the back of hotel

2 lovely swimming pools and a spa pool

the breakfast was varied and good and the location is very quiet and nice.

breakfast and dinner were exceptional, the staff was really friendly and helpful

great location, lovely pool and gym. rooms nice and spacious . very friendly staff everywhere.

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

friendly welcome, cosy room, very clean, nice swimming pool, beautiful view from the terrace, good

wish we had time to enjoy the pool and scenery

swimming pool is not a swimming pool it's really tiny

there are also enough parking spaces and the road is good

great atmosphere, total serenity and calm. the pool, shared kitchen are great!