has a laundry room if you need to wash clothes

the laundry room cost way too much!

was in the same parking lot as a strip club

not easy to get into parking lot

friendly staff, big room, nice tv, free wifi, all-around good value for the price.

the laundry room gets hot.

excellent breakfast

parking was good and room was clean

pet friendly and breakfast

the breakfast was good, rooms were clean

driving 8 hrs they informed me that i didn't have my room that i paid for and the only option for smoking was

was given a smoking room even though i booked a non smoking

parking lot looked like it had been bombed

had a spa tub

there was a fight in the parking lot one night..

there was a male staff member pushing a laundry cart, he was walking behind my son and i

comforter (apparently nobody does laundry on sundays and they don't have extras)

it smelled in the room like dirty laundry

the wi-fi did not work the whole 3 days the people in room 324 stole stuff from us while doing laundry and the

the breakfast is good as well

the queen rooms were a nice size & they fit my party of 8 kids, especially with the sofa bed

there isn't free breakfast served.

website says there was a hot tub, and there was not, although the pool was small enough to be mistaken for one

wish they had free breakfast

the pool was a bit small & you has to pay for breakfast.

pool closed for maintenance wasn't told when booking

then there was barely any breakfast put out

the breakfast was not a continental breakfast but a full hot breakfast.

pool was not heated

hot breakfast, for those watching their weight, for those who like a lighter breakfast and for kids who enjoy

retired from the hotel industry after 23 yrs doing everything from laundry to front desk

get to use the pool, not enough time, however it looked very nice

breakfast options, the pool was big. great location.

was amazing pool was closed which was a bummer because my little girl had a doctors appointment and we booked

the lobby was big and even had a pool table

10pm we had disappointed evening because we didn t have clean towels for a while, shower and kitchen area

room darkening shades, comfortable beds, nice facilities, delicious breakfast (pancake maker, too

the bathroom was filthy behind the toilet area and floor. the breakfast was sub par.

was disappointed they didn t have a hot tub by the pool

was a great room & the extra circular activities available such as pool then pool table & lounge breakfast buffet

laundry services available & pet friendly

minor' with the tv had streaming service the dryer in the laundry didn't have temp buttons' they were colors,

stayed in the king suite with a spa tub

the hotel itself but unfortunately the hotel was full of kids because there were softball/baseball tournaments

love staying here the kids enjoy the pool and hot tub and they offer great food and drinks included with the

ice machines and coin op laundry available

front desk clerk was rude the first stay at this hotel i ask for a room looking over the front parking lot

college foootball fans partying, drinking, littering the parking lot with beer cans, partying and severe, over

good lighting in the parking lot, pleasant personal,clean.

nice room, clean, good decor, friendly staff. breakfast was good.

all staff were courteous and understanding (i was embarrassed to require help with the laundry' and, was greeted

lots of lighting in the parking lot felt safe all night

excellent location, and really liked having the hot breakfast in the mornings

pet friendly

there's not many smoking hotels anymore

the plus for me were the laundry

perfect location. free laundry. kitchen

was beside laundry room and heard loud buzzing most of the morning

fully stocked with kitchen ware along with cleaning supplies, convenient grocery store gym and laundry inside,

the laundry room was nicer that my own

chose the hotel because it had a pool and breakfast

also had fun in pool

to use elevator to get to room but it was quite a distance from the front desk and handicap parking

breakfast was great

time staying here, rooms all clean, pool clean, always quiet, breakfast is 10/10 and everything is nearby

laundry room closed off due to broken washing machine(s), and broken ice machine in the same area

they wouldnt give me clean sheets becus they said they where under staffed and laundry was backed up

needs a laundry facility!!

com it said that there was laundry but there wasnt

that when i did laundry i seen a big roach in the washer machine

room was close the where the workers get their supplies & do laundry- they often keep the door open which carried

how rude check out day the family's and i needed lotion seen the laundry door open i requested 3 lotion she

near restaurants. had breakfast. had laundry.

to covid protocols there really wasn't the usual breakfast however the hotel made the best if the situation and

plenty of parking

the carpet in the room was very badly stained. and the parking lot was very messy

no parking

parking was limited

breakfast was 4 hours and started early enough i could go

beds were very uncomfortable and the wifi was useless

the laundry facilities cost way too much!!! it was $3.50 to wash one load and $3.50 to dry!!

well lite parking lot. very clean and really nice staff.

breakfast. 12pm checkout. pool open until midnight.

no info card was present in room explaining checkout procedure, room service, etc

didn't like that the bar was closed

picture online showed laundry facilities, but there were none

you can not do laundry there anymore and no hot tub

breakfast was good with a decent variety

good breakfast.

i enjoyed working out in the fitness center.

smoking allowed

the location of the room and the parking were great

parking and comfortable bed

we were in a non-smoking room and the hallway smelled heavily of smoke

toilet needed new bolts it was very wobbly and breakfast bar should be attended to better bigger cups to

loved the staff and the breakfast, pool and work out on site and laundry as well it was perfect i definitely

guest laundry available

now dryer on site working like they said for laundry pool door was

the pool was very clean, and the staff was very friendly and polite and professional

pool was open until midnight & that made us very happy as we didn t arrive until after 9pmstaf we

staff was courteous, on site laundry, room large and spacious.

it had laundry.

liked, the laundry room, washer and dryer was good.

plug didn t work so my phone died the floor didn t look swept and laundry room right now t to my room was

like that u can do ur laundry there and the roll in showers was clean and live that there pet

the guest laundry facility had 1 washer and dryer out of 2 working

breakfast was awesome and the training facility that we used within the hotel was great as well

wifi did not work on our phones.

staff were friendly, very clean rooms, pool was good

the pool was nice. the room was just okay, but i expected more for the price i paid.

very clean room and wash and dry laundry cheap ud83dude0a

the laundry facilities were great, updated washers and dryers

laundry facilities don t always work correctly and there is nowhere to get change for the laundry

rude and wasn t told that could only connect one device to the wifi

wifi the fastest package is slow when most people are using it! .

they also have laundry room

breakfast buffet

never used but they have an inside pool and a gym

because of that there was limited parking available and we had to park in between shipping containers in the

location. the breakfast lady was great

my room was next to laundry room used by very loud associates throughout night and early am!!

the laundry facilities

breakfast was awesome and the pool was super clean

room and public areas, good breakfast, location in german village, friendly, helpful staff, reasonable price

breakfast is great

color scheme room service was tasty and fast

and the listing also said 24 hour room service which is the only reason we booked this hotel , to get there

get that bar back up and running plz

the hotel took responsibility for our late room service delivery (over an hour), and compensated us for the

we have three kids would have been nice to have known

good gym and the self-laundry facilities

there is also laundry and the receptionist have coins to change

in my bed room its complet for cooking and laundry

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

the laundry service as my clothes came back with a 'damp' smell

downtown location, spacious bathroom, friendly and helpful staff, clean, great bar tender at the restaurant that

kids ate free.

kids were running up and down the halls all night

so we came somewhere expecting things that the hotel couldn’t accommodate our kids were wanting that for

the bar upstairs had a fabulous view, was intimate and comfortable, great service

rooftop bar had excellent downtown views

, room service, shower amenities, etc

bar was awesome

the gym was awesome and has two peloton bikes

the restaurant was a nice touch with great breakfast

is very elegant, the room service has a pepper crusted ribeye that is something special, employees we helpful

2-hour delay on room service.

later we had drinks during happy hour at the bar at the keep

also, breakfast was supposed to be included in the room but i never got any explanation on how that was

choices for breakfast, not gluten or keto friendly

didn't have breakfast there although it appeared to be very nice.

clean and modern. offered a pool and workout room.

also the breakfast area is wonderful and better than

i would have liked more breakfast options and the pool is really small.

a laundry list: - an early entry was submitted and confirmed from management on three different

great location, nice breakfast and helpful, friendly staff.

the staff at breakfast was very nice and hard working

i brought it up at the front desk she did not explain, only told me that i could go to an outside gym down the

free breakfast is served in the bank vault

thing that would of been nice is regular room service/ check up, we stayed for 6 nights and only got our beds

no pool :( housekeeping also came before checkout time

the rooftop bar was nonexistent

no bar service at the pool -

rooftop pool area had a nice gathering place to sit and visit

laundry room was below us & on saturday night (overnight) all i heard was water running, stopping,

as i was grabbing all my items i walked past the laundry room and the manager was speaking to a co worker in

no laundry facilities

we unfortunately were right across the hall from the laundry facility or housekeepers closet

lights in parking lot shined directly in room

staff location pool jacuzzi

the window was frosted, but you could see people passing by in the pool, and small kids knocking on the glass

great location and wonderful staff! clean rooms my kids loved the pool.

the pool and hot tub were very well maintained

my kids also really enjoyed how pleasant they was

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

we had to wait until laundry was done

very nice room and great breakfast. staff was friendly!

wifi and elevators were down

parking lot was poorly lit. no glasses in bathroom. no ice bucket.

wanted to use the laundry (advertised amenity) , but there was no way to coin changing (counter or machine) on

pop machine and laundry machine ripped me off.

this is to include security no ppe, laundry no ppe, social distances need to be adhered to

they had only one working elevator, it was down all week, and the cleaning staff had to take the laundry and

we base our hotel on 3 things: proximity (walking distance) to venue, free breakfast and free wifi included in

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

they have a wonderful roof top bar and walking distance to the short north

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

fantastic view from rooftop bar with great food and cocktails

taped in the elevator, hallways and doors warning of a $250 fine if you bring in an unauthorized pet

breakfast

the personal touches from name on tv screen to special pet place card

water in the hot water dispenser wasn't very hot for breakfast

clean, complimentary breakfast

self service laundry was much appreciated during our three week stay in the usa

offered laundry facility

breakfast abs dinner provided. super nice for a family and budget trips.

close to arena also love the fact that they offer you evening drinks and snacks and breakfast

free wifi

and also maybe put a laundry room in the laundry service is to

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

breakfast not included

loved the healthy grab and go options for breakfast

allowed pets

the room service menu is very limited

even the pool was so flipping good

the gym is small

rooftop bar was incredible, amazing food and drinks and even being packed service was still very quick

old room service was left in the hallway for multiple days and the wifi was confusing to use.

there is no guest laundry facility, something that all hamptons usually have

no laundry available.

breakfast was great location right nexxt to the convention cneter makes this a prime location.

location, staff, safety, swimming pool was beautiful and very clean rooms

they loved the pool and the breakfast

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

breakfast at the soul bar was delicious

gym was great, even had peloton bikes

gym was clean and well equipped

snacks and drinks at the mini bar in room were a little on the pricey side.

bar in the hotel could be a little bigger and better service

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

the room we are in is bedside the laundry area and it is kind of noisy.

the decor and the clean condition of the hotel. also free parking.

free, accessible parking; starbucks coffee in house

pool is the size of a postage stamp

only bad thing is the laundry is in the hotel across the road

we would have liked laundry facilities.

additionally, i would have loved if there was a place to run a small/quick load of laundry

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

coffee in the lobby by the kitchen was fantastic

the pool was dirty and stained. the pool area had a weird smell to it.

the pool restrictions, but as i stated before, i'm sure it was because of covid.

excellent staff spacious clean room swimming pools and breakfast

the breakfast was pretty limited, but the dining area was clean.

the pool was small, but nice

room was clean love the wifi tv access staff was nice and friendly

pet friendly got to see some cute little dogs around the halls

location was good for the trips purpose, convenient rooms, ok gym, good parking.

the gym water tank was empty

the bar is beautiful and the outside deck with live music was so much fun

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

convenient, dog friendly, but, i was charged 150 dollars for pet cleaning fee without even being disclosed or

kitchen was a bonus-we did not need it all but would be great if you had kids or stayed longer

the bar tender was extremely pleasant

and the bar was our only complaint

they also provided shuttle service to and from his dr office and surgery center

my kids loved the free breakfast: there weren't many healthy choices but it was convenient

my guess was the parents went out and left these kids on their own

room temp good; staff pleasant and helpful; shuttle service a blessing

staff and breakfast was great. shuttle to the stadium was great!!

breakfast was not as good as many motels of similar price range where i have stayed.

breakfast cereal was old and stale

time really really needs upgrade heater knobs not working at all had to try to get regulated if wifi never given

adequate outlets & lighting; good wifi connection

room smelled bad - it was a smoking room

i couldn t sleep because i thought i was allergic to the laundry soap used on the bedding

the staff, bed and grab & go breakfast.

tons of people hanging out in the parking lot drinking and doing donuts in there car

delicious wide variety breakfast

good breakfast clean friendly staff

liked that the room had a jacuzzi tub in it, it was pool side, and on the back of the property

even stay there, raised price by $50 per night, windows boarded up with plywood, broken lights in parking lot,

many thugs hanging out in the parking lot

where the pool is supposed to be located is now a large hole filled with rocks

com open check-in , we chose non smoking room which the price is higher than smoking room

there was never breakfast as advertised. i smelled coffee but only saw it in the laundry area.

they also had no laundry

no i didn't have complaints they even had a laundry room.

dryers in laundry room didn't work had to use pubic laundry

costs $2 to wash and $2 to dry in laundry facility and there are no gluten free options for breakfast (like

eggs for breakfast sheets and blankets were dirty asked for different room nothing walked me to laundry and

on site laundry was clean and worked

pet friendly is a definite plus

noisy with kids and dog

my kids were really looking forward to going swimming, the parking lot was very small on our side and

laundry machine doesn t have timer display.

gym and pool were both excellent

the location was kind of off. guys in the parking lot trying to get money off the visitors.

onsite parking is a plus.

toilet (at the base where the toilet meets the floor) gym was horrid- treadmill just stopped 10 mins into my

no laundry facilities on property

neighborhood, scared to have kids there, dirty hotel, toilet didn't flush right, afraid to walk bare foot, faucet

was next to a mcdonald s and pet friendly is all good i can give

never once apologized for all the trouble my kids and i had

2nd room ok for air conditioner, but noisey kids running back and forth in front of room, until 10pm

we arrived there was a pile of soiled laundry next to the elevator

this was evidently some sort of save the planet program so not so much laundry was generated

swimming pool was not open and the dryer in the laundry facility was out of order.

the pool was freezing

the pool

the free breakfast was really good

s a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary

no room service (food)

convenient to airport, shuttle to airport, was able to leave my car there while i was gone.

also, the shuttle taking us to the easton

convenient to campus, great food and room service

you had to pay for wifi access, limited menu for room service that was a little expensive.

the outside is very well kept, simple parking

very clean, tons of parking, close to sheetz.

we especially loved the kitchenette

the suite had everything i needed for my stay, cleanliness, the tv and cable/wifi, the pool was nice, breakfast

liked everything from the staff,rooms, location, breakfast(it was hot),price i paid,it was close to pretty much

kids used jacuzzi like a baby pool all night

too many small gymnastics kids at happy hour

rooms always clean pool area is always clean and the location is the best

i requested room service

free breakfast was excellent! personally made omelet. clean spacious rooms.

via shuttle when we stay there

spacious rooms, airport shuttle, proximity to stores and restaurants, and really friendly staff made this a

after the snow storm very poor cleanup outside parking lot and walkways

left for the airport at 4am so didn't try the breakfast. the bed was comfortable though.

easy access to the interstate. lots of parking. free internet.

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

the staff are very helpful & nice the shuttle to the airport was fantastic it's really a 5 minutes ride to the

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

i loved the convenience of the kitchen in the room

the room was so clean and we loved the pool and the tiny kitchen

on carpet in room and on stairs no face cloths available and front desk admits there was no laundry done beds

computer area, located near the breakfast seating area, had a whole hamper of someone s dirty laundry sitting

each time were told it would be 40 minutes, then an hour, and they could not help that the laundry people didn

us two towels no washcloths so i had to share a towel with my friend all weekend and then the laundry facility

laundry room gets missed lack of breakfast

the laundry machine was

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

still had trash and dirty laundry

we did not get to use the self-service laundry because the dryers were un-serviceable.

on the way to the room staff had the laundry room door open and there were people standing outside of the

i liked that it had a couch area, and that it had a laundry facility.

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

i tried calling to ask for the wifi password & after 10 minutes just went downstairs to get it

last, why so much for pet fees

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

i love that there was laundry machines

24 hours laundry room, small gym

only thing i would change would be parking

the place was neat and cozy the prize & kitchen n set up

the location was awesome. room was a perfect size for two kids. love the the little kitchen.

are perfect just that refrigerator and microwave were not in the rooms and no laundry

i arrived all of the dirty laundry was laying all the way down the hallways in front of every door

door didn t close room had drawers open when we arrived bed was rumpled laundry cart was outside of our

walls thin, we had kids running around hallways and could hear walking above most of the night

the shuttle should have been used for a 3 mile radius from the resort

the osu, nice room quiet and conformatable, and many options for food nearby, parking is plenty, breakfast is

very poor quality toilet paper in the bathroom. breakfast was average.

breakfast waffles not so good

room suited our needs fine. breakfast had a decent selection. nice location.

early check in was amazing after a long day of travel! greatly appreciated! ud83eudd18ud83cudffd

my trash which was pizza boxes and trash can she change trash but refused other trash there was laundry left in

having the ice machine and laundry options on the floor.

would have liked more choices for the breakfast. however, what was there was good.

the breakfast could have had more verity

parking was awesome

they had our things in a laundry cart

smells on second floor by laundry

we had room service one day and they only restocked the towels, did not make the beds

central location, cleanliness, breakfast

complimentary breakfast cleanrooms clean towels clean

the breakfast was very good and very hot and tasty

it wad clean and welcoming. the breakfast was good.

exercise room and pool.

breakfast had a nice variety including

asked for a late check out, there was literally 6 cars in the parking lot, and clearly they were not busy and

an ice machine, laundry room, vending machines, microwave, and free coffee/ tea

on site laundry , vending machines and ice machine

was dirty it smelled bad the night staff was rude the laundry facilities were out of order and it was way

hallway smelled like smoke in no smoking section of rooms

pets use the grass around the hotel to go to the bathroom

breakfast was great

free parking no additional hotel fees

were in our stay shopping wad good bar was great the reception girl was very friendly cookies were

breakfast was not included with the price.

booked the hotel for the pool and the bar/grill restaurant

thought it was the laundry machine, but then felt it was some ac equipment, because laundry doesn't take all

the washer for guest laundry was also out of service

beautiful rooms, the kitchen staff could be much nicer but it get then that i have zero complaints

the little gym cardio equipment in serious need of maintenance.

i had to say something i didn t like about the property, it would be the parking was tight

the wifi was down they gave us an occupied room at first had to go back and let them know.

parking is good, and quite enough

non smoking rooms smelled like smoke

the sheets had burned holes on it, it supposed to be a non-smoking room

the free wifi was an unsecured site or whatever you call it. may as well not have it at all.

a little noisy as my room was next to the stairwell and guest laundry.

their gym was 24 hours it wasn't much but it was something

was at capacity with youth lacrosse teams and the cleanliness was exceptional along with the breakfast which

pool had way to much chemicals in it

nice room, clean, no odors, pool was heated. nice breakfast.

the pool is open later than most hotels which was nice if you arive later i the day

wish the pool was a bit warmer.

breakfast was delicious, and the beds were comfortable to sleep in

pool open at 6 am not 8 am for adults who like to exercise

good size room w desk and good size closet. good breakfast. bright and clean!

there was a guest laundry room which came in handy

machine and laundry on second floor was out of order

the price is reasonable. there's plenty of parking space and the room size is decent.

pool could be open longer, but that is a personal preference!

very clean and friendly breakfast staff

the room was ok, but it was across from the housekeeping laundry facility and they were up early and were very

called to the front desk and asked what floor the self-service laundry was on

close to cmh, with an excellent breakfast. nice staff.

while we waited for the airport shuttle the front desk agent took it upon himself to get to chairs from the

neutrgenia products and airport shuttle