laundry facilities don t always work correctly and there is nowhere to get change for the laundry

very clean room and wash and dry laundry cheap ud83dude0a

the laundry facilities were great, updated washers and dryers

wifi sucked as well

wifi the fastest package is slow when most people are using it! .

they also have laundry room

breakfast in the morning was delicious

friendly staff and good breakfast ud83dude0b

the breakfast was very good

there was no wifi

we had to wait until laundry was done

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

location was sketchy pool was closed due to covid

we asked for and received a late check out

wifi did not work

the guest laundry facility had 1 washer and dryer out of 2 working

the pool was closed that day

loved the hot breakfast, many options to choose from

parking lot needed plowed better

no water or sanitation supplies in the fitness center....

i couldn t sleep because i thought i was allergic to the laundry soap used on the bedding

the roadway to the parking lot is terrible! needs repa ved badly

delicious wide variety breakfast

the pool was crowded but fun

tons of people hanging out in the parking lot drinking and doing donuts in there car

breakfast. brad!! nice room. would come again

i would have liked more breakfast options and the pool is really small.

didn't have breakfast there although it appeared to be very nice.

choices for breakfast, not gluten or keto friendly

quick check in complimentary breakfast and coffee in location

tv had like 12 stations that were not clear, the wifi was more like dial up service, the jacuzzi tub did not

com and asked the guy if it had a swimming pool and he said yes it did that it was out side pool

the parking lot could be much better. but no other issues.

has smoking rooms

even stay there, raised price by $50 per night, windows boarded up with plywood, broken lights in parking lot,

laundry room was below us & on saturday night (overnight) all i heard was water running, stopping,

no laundry facilities

we unfortunately were right across the hall from the laundry facility or housekeepers closet

as i was grabbing all my items i walked past the laundry room and the manager was speaking to a co worker in

was next to pool so can hear everybody in pool ( lots of noise) front door broke, absolutely no wifi

pool not running

it was clean, and in a great location. the staff was friendly and the free breakfast was good.

clean, complimentary breakfast

taped in the elevator, hallways and doors warning of a $250 fine if you bring in an unauthorized pet

pet was welcome at the facility

on site laundry was clean and worked

eggs for breakfast sheets and blankets were dirty asked for different room nothing walked me to laundry and

no cartoons for my kids

pet friendly is a definite plus

breakfast was pretty good too

costs $2 to wash and $2 to dry in laundry facility and there are no gluten free options for breakfast (like

no i didn't have complaints they even had a laundry room.

dryers in laundry room didn't work had to use pubic laundry

they also had no laundry

there was never breakfast as advertised. i smelled coffee but only saw it in the laundry area.

sized rooms and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free

the pool was closed

front desk staff was amazing and we were very happy with the rooms and breakfast

the layout is very organized, and the breakfast was delicious

was being renovated and the construction materials and dumpsters took up a lot of parking

environmentally conscientious: no single use plastic toiletries, reasonable laundry intervals

no onsite laundry

just all-around easy. liked the free wifi, pool and the free hot breakfast.

the breakfast was great, with many options for different dietary needs

very clean staff fantastic breakfast good

there was no guest laundry available

the location is right off of the freeway but getting in and out of the parking is inconvenient.

there was no breakfast and was supposed to be available

they offered for us to switch rooms but after traveling for 5hrs with two kids and had already unpacked and it

clean, nice breakfast!! good atmosphere. kind customer service.

it smelled in the room like dirty laundry

comforter (apparently nobody does laundry on sundays and they don't have extras)

there was a male staff member pushing a laundry cart, he was walking behind my son and i

the wi-fi did not work the whole 3 days the people in room 324 stole stuff from us while doing laundry and the

for a nice small breakfast, it was very good

the laundry was not working

i also used their laundry facility while i stayed for 4 nights which was another bonus for anyone that doesn

it overlooked the parking lot, which was no problem in and of itself

pool was okay

booked my stay 2-3 weeks in advance, and i notated in the comments that i was traveling with a pet and that if

our room was missing our luggage rack, laundry bags, and do not disturb sign

no laundry bag

housekeeping was not available to change the bedding so someone from laundry came

the water in the pool was freezing and after being in the water it never really warmed up, it was difficult to

multiple cars had the windows broken in the parking lot. these areas need more surveillance

the carpet is pulling up by the spa tub and nail/tack strips poke you if you step out in wrong place

we had the king size bed with the spa tub.it also had a mini frige and miscowave also.

didn't like how the spa still had hair in it and the fridge was dirty and there were crumbs all on the top of

had a spa tub

parking lot looked like it had been bombed

clean, close to where i needed to be, laundry available, full size iron and ironing board.

the pool and spa!!

201-207 are above kitchen/lobby and the music being played can be heard in my room once i went to sleep

dirty, two used wash cloth left in shower, pet pee on floors, carpet was oily

i thought it was rude and petty considering all the food was out and ready

was stunned to find out that their pet fee was $125

full kitchen, but no stove

the breakfast selection could have been more. i like having meat options, egg options as well.

has parking good breakfast

didn't get room service on sunday

parking lot was small

a little more protein and healthy grains for breakfast

the breakfast wasnt that great and there wasnt much of a selection

parking was close and ample

there was no coffee @breakfast sat. they forgot to make the wakeup call we asked for on sun.

this was evidently some sort of save the planet program so not so much laundry was generated

swimming pool was not open and the dryer in the laundry facility was out of order.

we arrived there was a pile of soiled laundry next to the elevator

affordable, pet friendly hotel

inside was really cool with the tropical feel of the indoor pool

the laundry room gets hot.

parking was good and room was clean

breakfast and parking

no poker tables in racino. nothing for kids to do. kids couldn t go to the buffet.

room was clean, loved the location, and loved that it was pet friendly

good gym and the self-laundry facilities

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

there is also laundry and the receptionist have coins to change

in my bed room its complet for cooking and laundry

my room was next to laundry room used by very loud associates throughout night and early am!!

the laundry facilities

great little gym and breakfast offerings

the breakfast was very good/healthy

wish the pool were open lol

we got our bag back the next day and they shuttled us back and forth to the airport again to get it

pool was closed during our stay

of been nice to have the bar still running, and the pool really needs to be heated, and have music

staff, located within minutes to airport, free shuttle service and even parking for 2 weeks of my car while i

best breakfast i have ever had at a hotel and included in stay.

the pillows were soft. great fitness center. convenient location.

wish the bar stayed open later than

wasent even staying the night my grand son wanted to swim for his birthday 0nly 7 kids we checked out 7:30 an

no places to eat close by. pool water temp was too cool to swim.

wifi was a little difficult to connect to from a laptop... easier on a mobile device

the room was ok, but it was across from the housekeeping laundry facility and they were up early and were very

called to the front desk and asked what floor the self-service laundry was on

parking lot was almost full, but we found a space

the pool

clean , close to airport and a 24 hour airport shuttle

- laundry service was very poor - lobby a bit cool - value for money ok but not great

dong who went out of the way in helping with quarters at the laundry

really liked shuttle access to/from areas within 5 miles

we spilled soda accidentally on sheets, not much we asked for room service they would not do that

it was helpful having the shuttle on hand

the laundry room cost way too much!

has a laundry room if you need to wash clothes

parking was great, sheets are very white and clean. bathroom is very nice

banging wifi 6

was in the same parking lot as a strip club

the laundry service as my clothes came back with a 'damp' smell

kids ate free.

room service were excellent

the carpet in the hallways needed some attention. some of the gym equipment was broken.

beds are too firm and the gym was too hot and the equipment was very limited and in poor shape

the bed was very comfortable and gym clothes were available for rent!

we have three kids would have been nice to have known

room (loved the hardwood floors), comfortable bed, room service was quick and delicious food

get that bar back up and running plz

we have three kids would have been nice to have known

there are no pool and spa at the hotel which we feel unhappy about the staying

hotel gym is only ok

the staff was great and the shuttle service was awesome.

the front desk person didn't give me any information about breakfast or room service

special requests, bellboy assisted with luggage, room service was exceptional, especially the warm cookies and

can enjoy the gym and laundry services with not interrupting or waiting time meantime i was at hotel

breakfast was great changed up the menu daily

outside was pretty and the parking was easy

great room for our family of 5. plenty if room for the kids to play and hang out

the bed was comfortable and they offered reasonable long-term parking cost and shuttle service.

parking was not good due to all the storage containers in lot

there weren't any fast food restaurants w/i walking distance. pool to small.

they also added on $100 feet for my pet being there and didn t tell me they were doing so and it cause my

the breakfast needed more variety. not much the family would eat.

location near airport and kitchenette.

free laundry facilities

how clean the rooms and hallways were free laundry great gym no pool but that was okay

rooms were nice for the price as far as suites go, everything stockex d down to shampoo and laundry basket, dish

liked that they were able to give me the same room for an extended stay and the free laundry facility they have

laundry room, fitness room. rooms were very nice and updated. price was in reasin.

room was spacious, with a full kitchen and living room, and a bedroom with a super-comfortable king sized bed

the suite that we rented was equipped with a kitchen and utensils

breakfast was amazing

the pool area is small

the airport, planes were able to be heard in the parking lot and lobby, but i didn't notice anything from my

too many small gymnastics kids at happy hour

didn t like the fact the pool was closed due to covid we were traveling with kids and that was one of the main

the tvs were great and the pool was a nice size

too many kids there at this time

the bar had happy hour with complimentary drinks for guest and a great hot and cold breakfast

comfortable room with balcony. good gym and close to the airport.

a drug deal go down in the parking lot after we checked out to leave the hotel

didnt have any breakfast . if they can add that would be great.

this is a bit petty, but the elevator was terribly slow - not a bit deal, though.

there are massive potholes all throughout the parking lot

the laundry machine was

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

still had trash and dirty laundry

we did not get to use the self-service laundry because the dryers were un-serviceable.

on the way to the room staff had the laundry room door open and there were people standing outside of the

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

the pool was being repaired but was completed before the end of our stay.

is construction in parking lot, so less parking available,can park at next hotel if full

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

we used the pool which was clean, warm and very enjoyable

i ordered room service on my first morning and was pleasantly surprised by how quickly the staff member

our room was missing the in-shower towel bar (damaged hanger end). it happens.

the rooftop bar was nonexistent

the rooftop pool!

friendly, helpful staff comfortable beds restaurant and bar on site

computer area, located near the breakfast seating area, had a whole hamper of someone s dirty laundry sitting

had laundry, close to airport

each time were told it would be 40 minutes, then an hour, and they could not help that the laundry people didn

place was dirty, smelled bad, and we didn t even get towels because there was no power to do laundry

the shower was horrible wanted to do my laundry there and they had no soap or quarters

a laundry list: - an early entry was submitted and confirmed from management on three different

the staff at breakfast was very nice and hard working

nice room, bar & breakfast area

large room with a full kitchen

we were in a suite and living area an kitchen were cool but bedrooms were too

covid-19 rules restricted area but fortunately the restaurant has just opened and i got room service

kids loved the constellation projector in the room

also, breakfast was supposed to be included in the room but i never got any explanation on how that was

room service is not up to par with the rest of the hotel.

did not get breakfast. location was perfect for our needs. staff was very helpful.

the parking lot is too small. our room hadn't been vacuum ud83dude33 or it didn't seem like it.

small parking lot

found a bed bug on the bed my kids slept in

clean, comfortable, pool. great for families.

we had zero idea it was under construction, which was not helpful with my two little kids by myself

i arrived all of the dirty laundry was laying all the way down the hallways in front of every door

door didn t close room had drawers open when we arrived bed was rumpled laundry cart was outside of our

are perfect just that refrigerator and microwave were not in the rooms and no laundry

staff were absolutely amazing, each and everyone i met, from the shuttle transporter, housekeepers, too the

shower floor was really slippery my kids fell twice and water pressure was not good at all

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

i liked that it had a couch area, and that it had a laundry facility.

i tried calling to ask for the wifi password & after 10 minutes just went downstairs to get it

and we were able to park our car there and be shuttled to the airport

comfortable breakfast

pop machine and laundry machine ripped me off.

wanted to use the laundry (advertised amenity) , but there was no way to coin changing (counter or machine) on

this is to include security no ppe, laundry no ppe, social distances need to be adhered to

they had only one working elevator, it was down all week, and the cleaning staff had to take the laundry and

and functional property with excellent wifi connection and very warm and awesome staffs experience particularly

modern new comfy hotel with great vibe - great bar and food

the bar upstairs had a fabulous view, was intimate and comfortable, great service

, room service, shower amenities, etc

the description boasted of the many restaurants including kids meals and room service

the gym was awesome and has two peloton bikes

no room service

the bar/cafe area and pool

hotel was in a great location, very clean and had a pool for the kiddies

there was still garbage in one of the cans, and also, most concerning, a used bar of soap, left in the shower

was not made available at all, even room service, due to covid, even though that is still one of their

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

fantastic view from rooftop bar with great food and cocktails

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

they have a wonderful roof top bar and walking distance to the short north

offered laundry facility

self service laundry was much appreciated during our three week stay in the usa

there was also a kitchen open late with very good menu

the bar after the hockey was great and the food was good

was not a fan of how long it took to get a menu and our food/drinks from the kitchen + bar restaurant it took

and also maybe put a laundry room in the laundry service is to

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

breakfast was excellent. the service was superb!! great location!!

wifi slow, no breakfast

walking distance to arena. hotel was very clean. bar was nice and food was excellent.

$10 for wifi access

old room service was left in the hallway for multiple days and the wifi was confusing to use.

room service was expensive, but very quick and they had a delicious vegan option

rooftop bar was incredible, amazing food and drinks and even being packed service was still very quick

the pool was nice and the kids enjoyed it

there is no guest laundry facility, something that all hamptons usually have

no laundry available.

great staff, clean hotel, awesome breakfast!

breakfast was very nice and the staff were quick to respond

too pricey for such an average room no view no sofa no kitchen and no room service

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

breakfast and the latte was good

bar in the hotel could be a little bigger and better service

breakfast was fantastic

snacks and drinks at the mini bar in room were a little on the pricey side.

room service did a really great job

the laundry facilities were great. plus the borrowing cupboards are such a good idea

the plus for me were the laundry

perfect location. free laundry. kitchen

fully stocked with kitchen ware along with cleaning supplies, convenient grocery store gym and laundry inside,

was beside laundry room and heard loud buzzing most of the morning

ice machines and coin op laundry available

front desk staff was rude non hotel guest hanging out around outside in parking lot

was very comfortable and the breakfast was good

nice room, clean, good decor, friendly staff. breakfast was good.

breakfast could have been better. coffee was great though.

all staff were courteous and understanding (i was embarrassed to require help with the laundry' and, was greeted

i liked that each room on the first floor has an individual parking spot in front of your room door which makes

i could find a smoking room

had a nonsmoking room but the smoking rooms appeared to be nearby because we could still smell it

room smelled like smoke (you could tell back in the day it was probably a smoking room)

the laundry facilities cost way too much!!! it was $3.50 to wash one load and $3.50 to dry!!

excellent, it was clean, comfortable, quiet, private, great location, complementary water, ample parking

room service was quick and food was good

the staff, the pool , but the bar was my favorite.

parking available and restaurants close by.

how rude check out day the family's and i needed lotion seen the laundry door open i requested 3 lotion she

near restaurants. had breakfast. had laundry.

room was close the where the workers get their supplies & do laundry- they often keep the door open which carried

the pet friendliness was great, the indoor pool was awesome, the entire

could not connect to wifi

the young lady at the fro t deal was friendly and helpful with parking ideas for where we were going

it was clean, comfortable, staff was excellent. my only issue was the breakfast.

we enjoyed our hot breakfast, yet it was lacking in choices

kids loved the pool

breakfast was almost non existing. probably because of covid but still disappointing.

very clean, friendly staff, great breakfast!

pool was closed

breakfast was amazing

the only thing we didn't like was the pool was closed but understandable due to covid.

was clean; free breakfast was outstanding, with many options and some differences each morning; beds and pillows

minor' with the tv had streaming service the dryer in the laundry didn't have temp buttons' they were colors,

laundry services available & pet friendly

my kids loved the pool and the free food and pop

arrived and we re surprised with free bar drinks supper and breakfast which was ok however supper was mediocre

wifi was pretty much non existent

laundry room closed off due to broken washing machine(s), and broken ice machine in the same area

they wouldnt give me clean sheets becus they said they where under staffed and laundry was backed up

com it said that there was laundry but there wasnt

needs a laundry facility!!

that when i did laundry i seen a big roach in the washer machine

my room was clean and the breakfast was great.

no breakfast included. but that just means it was really nice. :)

pool was freezing, minor nothing big. when checking in at 3, our room was still not ready.

there was no continental breakfast

website says there was a hot tub, and there was not, although the pool was small enough to be mistaken for one

the breakfast had a good selection

kids running around the hallways at all hours and in exercise room unattended

breakfast was great. great stay.

breakfast needs to improve

excellent staff, luxury style room that was spotlessly clean, huge breakfast buffet with pretty much everything

10pm we had disappointed evening because we didn t have clean towels for a while, shower and kitchen area

patio and pool area, i loved but other guest were dirty leaving trash and beer bottles every were

was a great room & the extra circular activities available such as pool then pool table & lounge breakfast buffet

the complimentary breakfast was nice

had a full kitchen area which was nice

retired from the hotel industry after 23 yrs doing everything from laundry to front desk

get to use the pool, not enough time, however it looked very nice

pool, pool table, breakfast and lounge area were great.

clean and comfortable, very friendly staff and great breakfast selection included.

pool, pool table, breakfast and lounge area were great.

parking and comfortable bed

hardwood floors 2) smoking upstairs even for handicapped people like my husband and i 3) no hot water until late

was great except for breakfast

toilet needed new bolts it was very wobbly and breakfast bar should be attended to better bigger cups to

chair had pet hair all over it and the cushion was partially out of the cover due to a broken zipper

staff was courteous, on site laundry, room large and spacious.

it had laundry.

liked, the laundry room, washer and dryer was good.

like that u can do ur laundry there and the roll in showers was clean and live that there pet

plug didn t work so my phone died the floor didn t look swept and laundry room right now t to my room was

picture online showed laundry facilities, but there were none

you can not do laundry there anymore and no hot tub

the staff was exceptional, very polite very helpful it was a wonderful stay also had a great breakfast

clean and convenient. breakfast

lady at the front desk was nice and helpful. room was nice and clean. very good breakfast

now dryer on site working like they said for laundry pool door was

guest laundry available

loved the staff and the breakfast, pool and work out on site and laundry as well it was perfect i definitely

pool closed

breakfast area was a little crowded

laundry machine doesn t have timer display.

gym and pool were both excellent

just wish the pool was open later so we had a chance to swim!

breakfast was not good. didn t like the way eggs were prepared

i liked the pool gym and free breakfast

no laundry facilities on property

was working well and the wifi and tv cable too, close to fast food location

was poor did not have anything my grandkids were interested in except milk. nothing hot

breakfast was delicious and convenient with kids

there was good wifi service, nice refrigerator, tv with lots of digital channels

the room we are in is bedside the laundry area and it is kind of noisy.

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

room was comfortable and clean, the location was great, good access to parking

the indoor pool .

pool is the size of a postage stamp

additionally, i would have loved if there was a place to run a small/quick load of laundry

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

only bad thing is the laundry is in the hotel across the road

we would have liked laundry facilities.

very clean, nice pool, nice workout area, walking distance, great parking.

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

excellent gym!

great breakfast and 2 minutes from surgery center

cleanliness & the room with the full kitchen. very comfortable bedding.

my friend and her kids on a short business trip

nice selection of food, and even a corner of frozen foods/drinks/candy/last minute essentials(ie laundry and

too much chlorine in the pool

lobby bathroom was small & breakfast didn t start until 7 am, so we were unable to eat any because we had to

didn t start until 7 am, so we were unable to eat any because we had to be somewhere by 7:15 (gymnastics meet

breakfast was fantastic, getting to the hotel was not easy

pool closed (not property s fault)

pet friendly got to see some cute little dogs around the halls

location, parking, beds. loved the bar area

the common areas were nice, pool tables, gym, nice outdoor patio. the room was nice.

bar wasn t open sunday or monday during our stay but front desk staff was able to get us cold

staff and breakfast was great. shuttle to the stadium was great!!

they also provided shuttle service to and from his dr office and surgery center

gym looked full size and decent equipment

wifi is good and fast

nice breakfast bar too