room suited our needs fine. breakfast had a decent selection. nice location.

full kitchen

early check in was amazing after a long day of travel! greatly appreciated! ud83eudd18ud83cudffd

parking was easy, breakfast was decent, overall a good

breakfast was very nice with predictable items

24 hours laundry room, small gym

i love that there was laundry machines

was a little hard to fimd from the road the pool was overcrowded with loud unattended kids the woman working

a huge deal but wish the pool was heated and breakfast had a little more options for kids but all in all it was

love the set up in the room the kitchen area was lovely

bar in the hotel kitchen area was great because i didn't have to go out at night during the week to relax and

breakfast, and the facilities including the fitness room, pool and jacuzzi

it would be nice if it were pet friendly

strange people in parking lot at night waiting for buddy to open back door

kitchen and provided dishes. the staff member who checked me in was great!

would be nice if we got laundry bags.

and they told me to go next door to do my laundry, i was there in the hotel for 13 days, but when i went store

they don t have laundry bags for dirty clothes

have been better if the gym was open

we really enjoyed the jacuzzi and the pool

there was even guest laundry for 1

the laundry room was modern and clean

the room also had kitchenware (pot, pan, utensils, glasses and wine glasses)

you should give customers a tour so they won't get lost. it should be warmer in the pool area.

kitchen is great breakfast is super team working there are happy, efficient and smart.

m lounge was incredible! hotel smelled great, laundry room great and free soap was so helpful

pool could have stayed opened a bit later like 11pm

i wish i had time to get in the pool but didn t

design, nice bar in the lobby

ordered room service and weren't told about the upcharge until after it was delivered

loved everything the most shocking was free laundry that alone on top of the breakfast was well worth the extra

good gym, good breakfast and free laundry

no safe, no laundry service

like the extras. free laundry. the employees were all extremely nice

there is a laundry room to wash clothes

hot breakfast options were great ~ robert was there when we checked in and out ~ he was fantastic and

pet friendly

we didn't have enough time to use pool.

gym was good size with plenty of equipment

lots of parking

maybe extend the bar and room service hours.

room service without asking.

walking ramp to the parking lot has a curb which made the pull luggage a little difficult, a bit of goose poop

nicely decorated, good lighting in parking lot

parking & breakfast great

have been there a few times and the laundry room dryer was out of order

we unpacked ended up smelling of smoke, the first thing we did when we made it to our air bnb was laundry

no laundry room

the bathroom door couldnt physically be shut or closed, water ran from the tub continously, the laundry room

room was next to the laundry room and when the washer reached spin cycle the noise was extremely bothersome

the free breakfast was really good

s a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary

the parents didn't have their kids behave which led to them running up and down the hallways all night

wifi is good and fast

there is breakfast every morning and a bar in the

the staff was nice and accommodating and our kids enjoyed the indoor pool.

the pool was warm

loved the patio, lobby and bar great vibes!

modern decor. very clean. nicely equipped gym.

parking is super easy and convenient at this location

easy parking, very clean, spacious

location was good for the trips purpose, convenient rooms, ok gym, good parking.

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

big room, clean and pet friendly.

manager closed the bar at 10 am in the 3 quarter of the ohio state football game because 4 people were to loud

pet friendly hotel with area specifically for dogs to be outside.

hot breakfast was great

we would have liked laundry facilities.

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

only bad thing is the laundry is in the hotel across the road

additionally, i would have loved if there was a place to run a small/quick load of laundry

no bar open after 10:00pm when we got back from our volleyball tourney.

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

the room we are in is bedside the laundry area and it is kind of noisy.

my parking was right there in front of the hotel, and i was on the third floor my room was right by

they have a bar and breakfast in the hotel which was convenient

the pool was small but better than no pool at all

they had our things in a laundry cart

smells on second floor by laundry

very nice facilities friendly staff good breakfast.

breakfast was delicious

gym was a lot smaller than i expected

time really really needs upgrade heater knobs not working at all had to try to get regulated if wifi never given

breakfast cereal was old and stale

good to find a smoking room too

the breakfast is until 9:00 and the people that want to rest can not eat

property doesn't have breakfast

gym was clean and well equipped

gym was great, even had peloton bikes

breakfast at the soul bar was delicious

bar/restaurant on site was great for cocktails and breakfast

snacks and drinks at the mini bar in room were a little on the pricey side.

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

laundry machine doesn t have timer display.

i liked the pool gym and free breakfast

were very nice, hotel was very clean, pool and workout room was perfect and loved the breakfast

just wish the pool was open later so we had a chance to swim!

breakfast was awesome!

no laundry available.

there is no guest laundry facility, something that all hamptons usually have

too pricey for such an average room no view no sofa no kitchen and no room service

staff, great location, very clean, beautiful pool, and right across the street from the convention

the rooms are adequately furnished with a good tv and wifi

no laundry facilities on property

the economy breakfast was waiting on us and the front desk guy was on top of everything

staff was friendly, room was clean, and the continental breakfast helped out with my

great staff, good breakfast

kids from the cleaning people running around they shouldn’t have there’s own kinds at work

into parking lot i felt a bit uneasy about hotel

comfortable, quiet, close to highway, parking, wi-fi and free breakfast.

breakfast food was cold

the gym a couple more mats and medicine balls

no breakfast as promised.

the pool was nice and the kids enjoyed it

the food was fantastic and the pool was incredible

me and my children and our little dog maxwell had a great stay and my kids loved being within walking distance

had to pay for wifi,

super clean and early check in

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

and also maybe put a laundry room in the laundry service is to

covid-19 still had much of the amenities like room service and such closed.

also had to figure out the wifi information on our own

(they had younger kids that talked alot)

the full kitchen was extremely convenient so we could always have cold drinks and were able to keep things

the breakfast was terrible - the

the 2 bedroom suite was very spacious, and it was so nice to have the kitchen

the pet friendly environment and the setup of the room

they also serve free breakfast every day and dinner monday thru thursday

i liked how clean it was! there was also laundry machine on sight.

need to do something about the laundry area

breakfast was good with lots of choices

breakfast was delicious

was not able to connect my laptop to the wifi

self service laundry was much appreciated during our three week stay in the usa

offered laundry facility

stay here whenever we overnight in columbus; the breakfast is good and hot, staff always wonderfully friendly

my kids where amazed by this

wifi worked without issue, was able to get plenty of work done

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

fantastic view from rooftop bar with great food and cocktails

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

they have a wonderful roof top bar and walking distance to the short north

call or send out a memo explain to your guest that the pool lid closed until future.

was not made available at all, even room service, due to covid, even though that is still one of their

my kids also really enjoyed how pleasant they was

there was still garbage in one of the cans, and also, most concerning, a used bar of soap, left in the shower

staff location pool jacuzzi

pop machine and laundry machine ripped me off.

this is to include security no ppe, laundry no ppe, social distances need to be adhered to

wanted to use the laundry (advertised amenity) , but there was no way to coin changing (counter or machine) on

they had only one working elevator, it was down all week, and the cleaning staff had to take the laundry and

cold floor. very little carpet. would not be staying there again.

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in

the description boasted of the many restaurants including kids meals and room service

, room service, shower amenities, etc

warm interior, restaurant on site, bar on site, coffee shop onsite. it was lovely.

the gym was awesome and has two peloton bikes

a laundry list: - an early entry was submitted and confirmed from management on three different

good location. everything is walkable and breakfast offering is great

nice room, bar & breakfast area

the hotel room was amazing set with a kitchen and everything you could possible need

service staff was nice, the hotel restaurant / bar was nice, access to the power gym was nice

room, a very nice hand written thank you card, some buckeye popcorn from the lobby and cards for breakfast the

restaurant is not completed yet and food choices available from the bar were limited and not to our taste

the bar is fantastic, and was very busy on a friday night, not just with guests, but people who work in

and shower were not clean overall - wanted to run away as fast as i can they charge 100$ per pet - ridiculous

ordered room service and the food arrived in plastic which is not good for the environment considering they

thing that would of been nice is regular room service/ check up, we stayed for 6 nights and only got our beds

no pool :( housekeeping also came before checkout time

the pool was amazing the room location the view from my window

friendly, helpful staff comfortable beds restaurant and bar on site

i ordered room service on my first morning and was pleasantly surprised by how quickly the staff member

the smell of the room smelled like old dirty laundry & cigarettes

microwave, fridge, tv, wifi

price of the rooms , didn t have no upper level good parking , right off the highway & staff was

location and wifi

plus, a tim horton s was just across the parking lot

room was facing the parking lot , which also was under a parking light, the shades did not block the lights

breakfast was ok!

breakfast was not good.

wifi is... not reliable. do not plan to use it as a work tool

the pool was freezing!

they have full kitchen in the rooms with a full fridge as well as being pet friendly

breakfast was amazing. great location gps took me right to it know problems

breakfast had great choices

they have full kitchen in the rooms with a full fridge as well as being pet friendly

very clean. great kitchen. great beds

the laundry service as my clothes came back with a 'damp' smell

room service not so good

the room service could be added

the pool

gym-basic

price and pet friendly

absolutely no amenities, yet pet charged an amount just in case

get that bar back up and running plz

really nice staff. pet friendly.

room service was fast and staff was nice, the room was clean

the on-site laundry facilities was locked up so we couldn't use it, the vending machines weren't good and the

was no breakfast clean towels or sheets available laundry facilities broken 4 four weeks

they had smoking rooms

wifi sucks, bed is terrible, staff isn't very helpful

in through the bathroom fan, screaming/fighting people outside our window late at night, poor wifi

comfortable as can be just make sure u get non smoking room up on 3rd floor is best and they have laundry service

never seen housekeeping, had to go get my own laundry and toilet paper, swimming pool was not available, paid

laundry room needed fixed. bathroom a little small.

dirty rooms, roaches, guest laundry was broken very expensive for condition of the facility

the laundry room is downstairs in the lobby and the main doors that open to the floors to your hotel

in my bed room its complet for cooking and laundry

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

good gym and the self-laundry facilities

there is also laundry and the receptionist have coins to change

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

my room was next to laundry room used by very loud associates throughout night and early am!!

the laundry facilities

old room facilities, gym wasn t properly equipped (no towels, no desinfection liquid, no mats)

gracious with late check out and for anything else we needed

the room was clean, the bed was comfortable and the breakfast was great.

there was a guest laundry room which came in handy

machine and laundry on second floor was out of order

pool could have been a little bit warmer

very pet friendly, our first stay with this chain, made travel with our cat very

refund and was not even a little bit surprised or concerned, they don t care if you or you re kids get bit

were in our stay shopping wad good bar was great the reception girl was very friendly cookies were

the lobby, ice and vending machine room, free breakfast, parking were all above average

breakfast

because of its very low and affordable price, and with all the amenities including a full breakfast this is a

the lobby, ice and vending machine room, free breakfast, parking were all above average

a little noisy as my room was next to the stairwell and guest laundry.

tv in the room was smaller than my computer monitor, and the breakfast was terrible

very clean and breakfast included.

check out at noon is so nice! no rushing! pool was warm and staff was friendly!

the parking lot and lots of commercial venues out the window

the pool was small, but nice

larger pool. more breakfast choices

breakfast was very sparse, fruit and yogurt.

the pool restrictions, but as i stated before, i'm sure it was because of covid.

no eggs at breakfast.

pool could have been bigger and breakfast could be a bit better but not terrible

breakfast was nice and the value of this hotel was amazing

pool could have been bigger and breakfast could be a bit better but not terrible

staff was very helpful and the breakfast was good, had a lot of options

generally speaking, i m never impressed w/the continental breakfast offered as the eggs consists leave

very clean and convenient location. pool was nice and plenty of towels.

i wasn't completely wowed over breakfast

the pool seemed to have just a bit much chlorine. i'd rather have too much than not enough.

breakfast area is well stalked, great food and drink

good size room w desk and good size closet. good breakfast. bright and clean!

an ice machine, laundry room, vending machines, microwave, and free coffee/ tea

on site laundry , vending machines and ice machine

was dirty it smelled bad the night staff was rude the laundry facilities were out of order and it was way

staff was super friendly! clean room! free wifi, pet friendly!!

hallway smelled like smoke in no smoking section of rooms

wifi would never connect

parking is good, and quite enough

i'm going to assume if was from a pet, but nothing would surprise me

the staff was super friendly and helpful, in front of room parking

the sheets had burned holes on it, it supposed to be a non-smoking room

and helpful ud83dudc4d ud83dudc4c reasonable price and very well operated, vending machines and laundry available

over toothbrush in room power went out twice laundry in office had trash every where and desk clerk was using

could be a little cleaner too close to construction of new building in a mcdonald's parking lot right next to

is good, usually not bad place to stay but the staff aren't great,maids let their kids run wild while cleaning

kids can fall from 2nd

when calling down for new towels, was told to call back because they were doing laundry and might have some in

the mini laundry mat they have isn't the best. it works but not very good.

downside is pool is not open and laundry room doesn t work properly

a full kitchen to use including pots & pans

rented a hotel for the swimming pool for my kids

the laundry room dryer can be better.

the laundry machine was old and the dryer did not dry the clothes at all

poor wifi

theres tourists that may be out late like to one of the 24 hour casinos or whatever and wont want to get up by

pool to small!

wifi was terrible ,room was dirty and had a smell to it .

enjoyed the breakfast

the breakfast be extended to ten a m because some people don't get up or they would like to eat on

the pool was smaller than we expected.

no pool, hot tub or gym access

the washer for guest laundry was also out of service

thought it was the laundry machine, but then felt it was some ac equipment, because laundry doesn't take all

wifi was not great. the room could use some refurbishing.

was very helpful, breakfast staff especially

the pool and hot tub the kids had a blast

having the ice machine and laundry options on the floor.

my trash which was pizza boxes and trash can she change trash but refused other trash there was laundry left in

good breakfast

close safe parking. nice staff.

migrants drinking cases of beer in the parking lot, like 20 of them

room was clean. there is a coin-op laundry room.

location great great staff lots of space loved having a kitchen

a little outdated kitchenette but workable.

kitchen equipment provided from the start

even had a kitchen and a stove

asked for some was provided with more bath gel had a wash a sports uniform that night no laundry soap

was excellent and was equipped almost a full kitchen with full size refrigerator

there is a well set up kitchen & lots of towels, pillows & blankets

just wish the pool was open early and close just a little bit later other than that positive vibes and clean

suite was good for those with kids

there is an indoor pool and jacuzzi, gym and laundry services

very friendly; food services great; laundry services available were convenient and easy.

wish the pet fee was refundable- our pet does not shed and we left our room immaculate

like the free beverages and foods also the pool

breakfast and dinner

nice clean,comfortable beds,breakfast was awesome,staff friendly,great pool

the room service was amazing!

pool

the swimming pool wasnâ ? ? t open, and kids ran the halls

we also had our own kitchen space with fridge, microwave and table

the kitchen needs the advertised cooking accessories!!

don t feel safe parking your car there because they broke into 7 vehicles that night and they did nothing

was in parking lot taking smoke break

the new room didn't have a fireplace like the previous room and was missing a tv remote

i thought the breakfast was only adequate and the fruit was a low quality.

so the bathroom floor was covered in puddles our whole stay our room was close to the hotel laundry room and

next to laundry on 1st floor to load to sleep after 7 am

the laundry boy was innocent and kind

i appreciated the laundry on-site and the fitness facility

i asked for the last time they said because housekeeping hadn't been in and there was so much laundry they wouldn

we could enjoy any of the gym or the pool because of the crowd but we did get a good night

we also enjoyed the pool

parking right outside the door. the rom was clean.

no room service at all.

renovated rooms look great. lobby is well kept and the pool and gym come in handy.

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

my husband and son also enjoyed the heated pool while we were there

saturday shuttle start at 7.00 am.

the pool was being repaired but was completed before the end of our stay.

very nice hotel with heated pool and fire pit

no laundry on site. housekeeping doesn't check in unless you have checked out.

the breakfast bar is clean it prepared it is ample with choices

quiet, nice staff, free parking, comfortable bed

the young girl at reception and the elderly lady at the bar were lovely and friendly

parking is a little steep...

there is not enough variety f0r breakfast

was there for volleyball tournament and breakfast didn't start until 7

no continental breakfast and a sub standard gym

easy access to the interstate. lots of parking. free internet.

complementary breakfast, the shuttle for the airport parked in the front so it made it hard for traffic to come

laundry room gets missed lack of breakfast

had laundry, close to airport

place was dirty, smelled bad, and we didn t even get towels because there was no power to do laundry

of this property with several convienent stores within walking distance and a clean, inexpensive laundry facility

on carpet in room and on stairs no face cloths available and front desk admits there was no laundry done beds

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

i liked that it had a couch area, and that it had a laundry facility.

the person how is in charge of the breakfast is very caring

comfortable and clean room. amenities of good breakfast, gym and pool. plus free parking

property was clean, breakfast was delicious. staff was friendly and informative.

wasn't a laundry or pool as it was advertised

dirty everything is broken, pool,laundry, multiple things in the room

the pool is outta service the guest laundry was outta service

ice machine, broken, pool and gym closed, laundry closed, breakfast room ,closed

pool is not in service the laundry for customers broke elevator broke ice machine broke the manager is rude and

the rooms and food were delicious, we loved to have the option to order room service, it was fast and delicious

i wish the restaurant and bar was open. no breakfast

also, the shuttle taking us to the easton

very peaceful no wild kids running hallways

beds not good. loud kids in hallways.

the dryer was not working so i could not do my laundry there

laundry facilities consist of one washer one dryer each was 1

the gym was not freely accessible

towels were dirty as well along with the floors, fridge, microwave, etc free wifi would cut out

there were some trucks in the parking lot and a big dumpster. why were they there?

i also had to ask at the desk for a plastic laundry bag

maybe get a rowing machine in the gym but the gym really isn't big enough for a concept 2 rowing machine

plenty of handicap parking

breakfast was great! very clean!

parking, location, breakfast

the laundry machine was

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

still had trash and dirty laundry

on the way to the room staff had the laundry room door open and there were people standing outside of the

we did not get to use the self-service laundry because the dryers were un-serviceable.

free laundry machine making drying towels easy

loved how accommodating the property was and how they thought of the little things like a laundry basket and

i liked the room and the pool. the free laundry was also very nice.

there is in house laundry available for free, but half the washers and dryers were broken

the room was great and the laundry room was convenient

laundry room was in all dirty, the dryer didnt work properly

the laundry machines were broken had to run the sweeper ourselves

i had prepaid; however, i was told i had requested a smoking room (i did not) and that i had to give them a $

don't expect to watch their tv but wifi available

front staff was rude, didn t greet us, trying to order food while trying to check us in, the parking lot had

no pool and had to pay separate do laundry on premises

i also did not like the breakfast it was only some wrapped up muffins and granola bars

breakfast consisted of granola bars and instant oatmeal.

unable to connect devices to wifi

no kitchenware

door didn t close room had drawers open when we arrived bed was rumpled laundry cart was outside of our

are perfect just that refrigerator and microwave were not in the rooms and no laundry

i arrived all of the dirty laundry was laying all the way down the hallways in front of every door

clean and pool open.

that it has a swimming pool for the kids and breakfast.

microwave available anytime along with the ice machine and laundry

trash on lawn for entire stay, flat unfortable pillows, laundry room- dirty floor, trash over flowing, two of

was disgusting dirty funiture was broken unsafe for kids carpets was stain with animal urine tv was broken

i didn't go to the pool and i like the hotel

breakfast

the kids enjoyed the breakfast

second shift front desk attendant was kind when explaining the laundry room door does not need a keycard

pet fees to high, and so was laundry mat 5 bucks a load is crazy

laundry room was dirty and so were the hallways

the room was so pretty, it even has a kitchen including a microwave

rooms poorly equipped and parking options not the best.