i also used their laundry facility while i stayed for 4 nights which was another bonus for anyone that doesn

the laundry was not working

rooms were very nice! the hotel was clean. just wish the pool was open

location, nice rooms, and best free breakfast on our vacation.

easy to get to the hotel and free parking

no laundry bag

housekeeping was not available to change the bedding so someone from laundry came

our room was missing our luggage rack, laundry bags, and do not disturb sign

the breakfast area was a decent size and accommodated everyone who came down

parking wasn t too bad

no onsite laundry

environmentally conscientious: no single use plastic toiletries, reasonable laundry intervals

the hotel was just ok. the parking was inconvenient and dark. the room wasn?t very clean.

breakfast was good especially the lemon poppyseed scones

pool was closed for maintenance at the time

sized rooms and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free

and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free breakfast,

big sized tv's, office use of the computer, laundry, free breakfast, exercise equipment, free parking and the

it had a nice pool and exercise room

small pool

there was no guest laundry available

the swimming pool was out of order. the parking lot had a narrow entrance one in and one exit.

indoor pool good breakfast

comfy beds! pet friendly

the gym is small but the equipment needs to be upgraded

eggs for breakfast sheets and blankets were dirty asked for different room nothing walked me to laundry and

on site laundry was clean and worked

parking lot

great stay, clean rooms and comfortable beds. the breakfast was great as well.

mean, room smell, breakfast closed early i had kids they couldn't even get something to eat, bed very

smelled like people smoke in the rooms or the staff in the closet/laundry area

no i didn't have complaints they even had a laundry room.

costs $2 to wash and $2 to dry in laundry facility and there are no gluten free options for breakfast (like

dryers in laundry room didn't work had to use pubic laundry

there was never breakfast as advertised. i smelled coffee but only saw it in the laundry area.

fine they have no one to clean the pool

com and asked the guy if it had a swimming pool and he said yes it did that it was out side pool

bed bugs... not clean no phone for the room tv stations suck they had no breakfast poor wifi

the parking lot could be much better. but no other issues.

was a lot of space to put our things in the room, the refrigerator and microwave, the tv and wifi worked good,

i couldn t sleep because i thought i was allergic to the laundry soap used on the bedding

the fresh strawberries at breakfast were very, very good.

here are helpful and friendly they explain everything to you before you go to your room about the breakfast and

the roadway to the parking lot is terrible! needs repa ved badly

pool closed parking lot entry potholed

the location the pool workers was very courteous

parking lot was pretty small

there was a free breakfast but we were leaving at 3:30am that next morning so they had carry out bags for both

so glad there was a hot tub so i could relax while kids played in pool

room was clean and the view from my room overlooked the parking lot, which is nice so i could see my car

had a nice kitchen area in the room

the beds were comfortable the pillows were nice we enjoyed the pool the kids had a really good time i felt safe

comfy mattress. full kitchen area with mini stove upon request

room the microwave didn t work in my room the phone reception was terrible even with the free wifi staff didn

parking spaces too narrow

clean, close to where i needed to be, laundry available, full size iron and ironing board.

hotel offered great amenties like microwave, refrigerator, free wifi, coffee maker, queen size comfortable beds

staff was above and beyond, the hot tub and pool were huge, the breakfast was delicious and a lot of options,

thin and doors had gaps where they could hear our dog clearly barking even tho claiming to be pet friend

i thought it was rude and petty considering all the food was out and ready

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

we had to wait until laundry was done

thought pool water was what burned our eyes, but us adults didn't swim

breakfast was delicious.

free parking

longer breakfast during the weekdays

and carpet in room needed cleaning (everything else in room was clean-especially bath and kitchen), building

the room was spacious and clean. the bed was comfortable. breakfast was adequate.

quiet floor/building, kitchen updated, suite layout nice

the breakfast needed more variety. not much the family would eat.

can enjoy the gym and laundry services with not interrupting or waiting time meantime i was at hotel

very clean and great, welcoming staff. also, having 24 hour shuttle was the best.

parking while i was gone was reasonable. great shuttle service ( prompt service) good breakfast

room was big and nice to have a kitchen

most amazing breakfast setup i've seen

liked that they were able to give me the same room for an extended stay and the free laundry facility they have

staff were super friendly. free laundry was nice.

how clean the rooms and hallways were free laundry great gym no pool but that was okay

free laundry facilities

fitness center and laundry area was clean

location and airport shuttle

staff were nice the location was good we loved breakfast ud83dude0a the kids loved the pool but for me it was

close shuttle to the airport, with extended parking option

breakfast was good. staff very friendly

clean, good staff, good coffee, good airport shuttle

they also have laundry room

the staff were friendly and accomodative. i also liked their breakfast.

breakfast is decent - better than most

friendly staff and good breakfast ud83dude0b

breakfast buffet

laundry facilities don t always work correctly and there is nowhere to get change for the laundry

the laundry facilities were great, updated washers and dryers

very clean room and wash and dry laundry cheap ud83dude0a

wifi the fastest package is slow when most people are using it! .

wifi sucked as well

the breakfast was good but yall need more of a variety of food.

the rooms are spacious and the kitchenette is beautiful and modern.

the kitchen was great and you don't have to just eat takeout

great facilities like the gym and pool

kitchen floor wasn t swept/vacuumed

feel like the rate should range from $80-$100 since breakfast is included and there is a pool and fitness center

ease of use for example charge station, lighting and shuttle service.

parking was less than desirable.

we got neither of those requests, as our room was on the second floor looking out onto the parking lot

there were no chairs there and asked if i could get a chair in order to sit ans watch the kids

called to the front desk and asked what floor the self-service laundry was on

the room was ok, but it was across from the housekeeping laundry facility and they were up early and were very

the shuttle bus driver should get a metal because he worked day and night to ensure that everyone made

the pool

love being that close to the airport, being able to leave my car at the hotel and use the shuttle back and forth

- laundry service was very poor - lobby a bit cool - value for money ok but not great

dong who went out of the way in helping with quarters at the laundry

very close to the airport and the 24:hour shuttle

the airport shuttle made my stay so convenient

we enjoyed the pool

swimming pool was not open and the dryer in the laundry facility was out of order.

we arrived there was a pile of soiled laundry next to the elevator

this was evidently some sort of save the planet program so not so much laundry was generated

it was close to the airport and it was pet friendly.

close to airport and pet friendly

it was clean, and in a great location. the staff was friendly and the free breakfast was good.

free continental breakfast, parking and wifi

nice gym

very clean and well maintained staff was super nice and breakfast was excellent.

pool not running

clean and modern. offered a pool and workout room.

choices for breakfast, not gluten or keto friendly

the breakfast was unreal! delish!

i slept very well and the staff were amazing. and the breakfast was really good

was kids at the pool when we took our kids in, they was grabbing kids and throwing them in,one was even

laundry room was below us & on saturday night (overnight) all i heard was water running, stopping,

no laundry facilities

as i was grabbing all my items i walked past the laundry room and the manager was speaking to a co worker in

we unfortunately were right across the hall from the laundry facility or housekeepers closet

the complimentary breakfast is fantastic with a lot of choices and delicious food

the laundry machine was

still had trash and dirty laundry

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

on the way to the room staff had the laundry room door open and there were people standing outside of the

we did not get to use the self-service laundry because the dryers were un-serviceable.

lounge & the bar area were pretty nice

the front desk person didn't give me any information about breakfast or room service

room service for the duration of our stay nor did i opt out

beds not good. loud kids in hallways.

beds not good. loud kids in hallways.

i arrived all of the dirty laundry was laying all the way down the hallways in front of every door

door didn t close room had drawers open when we arrived bed was rumpled laundry cart was outside of our

are perfect just that refrigerator and microwave were not in the rooms and no laundry

the gym was very very hot, my room smelled of cigarette smoke, the continental breakfast didn t taste

pool is indoors and they had a heater going that made the area warm

on carpet in room and on stairs no face cloths available and front desk admits there was no laundry done beds

place was dirty, smelled bad, and we didn t even get towels because there was no power to do laundry

computer area, located near the breakfast seating area, had a whole hamper of someone s dirty laundry sitting

the shower was horrible wanted to do my laundry there and they had no soap or quarters

of this property with several convienent stores within walking distance and a clean, inexpensive laundry facility

close to airport, shuttle

parking was a little hard to find

a drug deal go down in the parking lot after we checked out to leave the hotel

location, ability to leave vehicle until return, and shuttle service.

we were told the shuttle would take us to the airport we were given times to choose from and when we came to

the fireplace in our room didn t work.

very clean, tons of parking, close to sheetz.

that the breakfast was too early

not enough parking for all

could have used 4 chairs in the kitchen (or at least 3)

the swimming pool wasnâ ? ? t open, and kids ran the halls

breakfast and two room to separate me and my son

the bar had happy hour with complimentary drinks for guest and a great hot and cold breakfast

my daughter loved the pool and i enjoyed the hot tub

the pool was slippery and two kids fell.

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

the room layout and room kitchen and breakfast area were awesome

i loved the room and the kitenette. i would have liked if the kitchenette had a blender

the pool and basketball court.

liked the kitchen and living room

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

i liked that it had a couch area, and that it had a laundry facility.

last, why so much for pet fees

only neg comment would be the pool is very small

property is great - updated, new, spacious, excellent continental breakfast

nice selection of food, and even a corner of frozen foods/drinks/candy/last minute essentials(ie laundry and

i enjoyed swimming in the pool

the gym was great loved the room loved the staff very friendly & helpful

very nice outside seating as well as a good clean indoor pool

breakfast was good and fresh. we liked that the eggs were real!

the guest laundry facility had 1 washer and dryer out of 2 working

pool is an absolute biohazard

nice breakfast and clean room nice lights

that the pool was closed

nice breakfast with a lot of variety that changed every day

no not really i m just doing the laundry and groceries shopping

were problems with the wifi i came for my daughters wedding

the room was just great my kids loved the shower and the big bed!

room was beautiful, appeared clean and smelled wonderful. also pet friendly.

we had requested early check in but they said they couldn t so by the time we checked in after concert we

room was right across bar with loud music that plays until around 2 a.m

it was nice and the kids loved the pool!

it was very clean and the bar staff was

we had to walk all the way around through the bar just to get back to the pool to get our stuff

gym was nice

we enjoyed the view and the kids enjoyed an evening swim.

the lack of menu options and bar seating

breakfast was amazing here

breakfast was great and staff was just wonderful!!!

location. pool.

location, breakfast, friendly staff, clean comfortable room, kitchen if needed.

the kitchen was a nice additional feature

everything was fine, although it would have been nice to have the gas fireplace on in the evenings

love the full size kitchen appliances, the microwave and the dishwasher

so the kids had to come through the bedroom to go to the bathroom and any nighttime trips to bathroom woke

noisy kids in corridor. needs signs promoting quite as it's a shared space.

kids in the pool area not being supervised by an adult, hair in the shower when we arrived, the

kids screaming and running around

the kitchen staff kept the food fresh and continued to clean and sanitize the area

kids on my floor running, also up early making alot of noise.

great breakfast too

pool area was off the chain kids running everywhere being obnoxious parents just not watching

indoor pool area was really, really cold.

very far from the front door and there was one about 100' in the middle of a huge parking lot

pool area was off the chain kids running everywhere being obnoxious parents just not watching

we liked the set up of the room, the on-site laundry, and the lobby

very disappointing stay for my kids and i

pet fee

there were way to many in lobby outdoor patio are and the very small pool

breakfast excellent, many choices

laundry facility looked like something out of third world

liked that laundry was available and i enjoyed the cheap rate

refrigerator, kitchen sink, cooking stove, and table and chairs for working

breakfast left a lot to desire

having a kitchen

are small laundry room dirty lots if machine didn't wk and hotel doesn't give refunds when your clothes are

have to pay for laundry

i went to do my laundry everal times only to find that it was closed for whatever reason leaving me to drive

when you run the water in the sink it backs up and when you run the water in the kitchen it backs up

although the hotel was smoke free, guests were definitely smoking in the hallways

charged for breakfast…big surprise as usually it’s free

did not eat breakfast.

pool out of service, nothing like website

small pool

no pool, sauna, hot tub, etc

laundry, location, beds

friendly staff. gave us a late check out.

beautiful room, great continental breakfast and friendly staff!!

the pool was nice and the complimentary breakfast was delicious

the attitude of the staff the free parking

there is also laundry and the receptionist have coins to change

in my bed room its complet for cooking and laundry

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

good gym and the self-laundry facilities

the laundry room was convenient and usually available

were a little messy(always had laundry or cleaning stuff)

i think they could use more parking spaces to accommodate the business

good breakfast and it was nice to come in at night and make tea or hot chocolate

room was right next to the elevators, thru the door you can hear kids yelling, peoples personal conversation

00 so i could do my laundry and the clerk told me to walk across 6 lanes of highway to go to the gas station to

it was a suite with a kitchen and there were dirty dishes from the previous occupant

i only had 1 fork and 3 knives in the kitchen

everything nice and clean breakfast was great

good breakfast and plenty of parking

there was a self serve laundry facility

i love the easy access to the hotel and ample parking.

at night staff nice and polite easy check-in and check-out, even late at night well-equipped gym

all 3 shower dispensers (shampoo, conditioner, body wash) were empty. bar soap used for shampoo.

it s on a busy corner and it s somewhat hard to get into and parking is limited

the laundry service as my clothes came back with a 'damp' smell

gym, pool

wifi could of been faster and my room keys failed 3 separate times with 3 separate cards!

the gym is missing a few basics eg

also ordered room service but person i spoke with forgot to ask for my room number

no laundry facilities on property

location , pet friendly and price

was poor did not have anything my grandkids were interested in except milk. nothing hot

didn't know if they offered breakfast

i was terrified if i wasn t with my kids i would stay in my car instead guess what

laundry machine doesn t have timer display.

they include a typical continental breakfast with waffle maker

pet fees should be mentioned on the website and not after you already book the room and arrive at

needed a code for the wifi, which i never got. the coffee was cold in the morning.

a little smelly. bathroom door handle faulty. gym too hot.

my room was next to laundry room used by very loud associates throughout night and early am!!

the laundry facilities

breakfast is very good, beds and staff were great, good experience for the price

i liked the size of the room - the couch and table - and computer desk with free wifi

the lack of some amenities, especially a swimming pool and cramped parking spaces.

i tried to order breakfast room service the next morning and the hotel front desk person was rude and angry

gym was nice.

my daugthers were able to go to sleep with us talking, however apparently the next door neighbors kids were

room service was on time and the midnight pizza we ordered was very good

the windows were boarded shut due to riots near statehouse, no bar or restaurant open??

bravo for being so pet friendly in a world full of esa's

we got full size beds instead of queen and were uncomfortable all night (we traveled with two kids)

price and pet friendly

we got full size beds instead of queen and were uncomfortable all night (we traveled with two kids)

color scheme room service was tasty and fast

this is to include security no ppe, laundry no ppe, social distances need to be adhered to

wanted to use the laundry (advertised amenity) , but there was no way to coin changing (counter or machine) on

pop machine and laundry machine ripped me off.

they had only one working elevator, it was down all week, and the cleaning staff had to take the laundry and

if you are traveling with a pet there's no better place to stay. they charge no pet fee.

a laundry list: - an early entry was submitted and confirmed from management on three different

large room with a full kitchen

we were in a suite and living area an kitchen were cool but bedrooms were too

nice room, bar & breakfast area

the kitchen in the room

offered laundry facility

self service laundry was much appreciated during our three week stay in the usa

after hours kitchen and bar, understaffed, pizza burnt, $4 fountain coke that was gross and couldn't drink it

refrigerator had no freezer section and i had pet food that required freezing to keep fresh; there was no

and the dinner, breakfast and pool were really nice too

fantastic view from rooftop bar with great food and cocktails

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

they have a wonderful roof top bar and walking distance to the short north

ordered room service and the food arrived in plastic which is not good for the environment considering they

no room service

the fitness center was adequate

breakfast and staff were very good. best french toast i've ever tasted.

is very elegant, the room service has a pepper crusted ribeye that is something special, employees we helpful

and thanks rick for your kindness i enjoyed spending time it is too bad i didn't get to use the pool

the window was frosted, but you could see people passing by in the pool, and small kids knocking on the glass

upon arriving we find that the hot tub is closed, and the wifi wasn't strong enough to allow kids tablets to

it would have been nice to be able to order room service

did not try breakfast or the gym, my friend and i were on a road trip and only stayed one night

and also maybe put a laundry room in the laundry service is to

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

gym

not very many options for room service

it was a bit hefty on the pricing, considering you are charged for absolutely all extras

the pool was nice and the kids enjoyed it

even the pool was so flipping good

the pool was not open

room service menu was awesome, the food was delivered very fast, and 'the ohio' burger was also as

staff member we encountered was amazing from the check in to the bar and restaurant to the cleaning staff

no laundry available.

there is no guest laundry facility, something that all hamptons usually have

i was traveling with three young kids by myself, and i loved how close it was to the convention center without

parking is too expensive imo. room service was lacking.

i thought $27 a bit steep for parking, no microwave in room and the pool was cold.

breakfast was fantastic

eating at the bar was not very comfortable

breakfast at the soul bar was delicious

bar in the hotel could be a little bigger and better service

nice gym

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

the description boasted of the many restaurants including kids meals and room service

warm interior, restaurant on site, bar on site, coffee shop onsite. it was lovely.

bar was awesome

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in

the gym was awesome and has two peloton bikes

they had our things in a laundry cart

smells on second floor by laundry

central location, cleanliness, breakfast

great location, clean rooms and good breakfast options.

very nice facilities friendly staff good breakfast.

there was a male staff member pushing a laundry cart, he was walking behind my son and i

comforter (apparently nobody does laundry on sundays and they don't have extras)

the wi-fi did not work the whole 3 days the people in room 324 stole stuff from us while doing laundry and the

it smelled in the room like dirty laundry

breakfast was in a bag they should state that online i was really wanting hot breakfast instead but

the carpet is pulling up by the spa tub and nail/tack strips poke you if you step out in wrong place

even for being a smoker, getting a smoking room was a bad decision

smoking room smelt like smoke, but what do you expect, can't complain.

had a spa tub

is in the same parking lot as a waffle house restaurant

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

new and clean, very good breakfast, nice gym and swimming pool, spacious room with full kitchen

my friend and her kids on a short business trip

cleanliness & the room with the full kitchen. very comfortable bedding.

my friend and her kids on a short business trip

the room we are in is bedside the laundry area and it is kind of noisy.

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

very clean, very nice staff, pool was great, patio with fire pit was fabulous.

the decor and the clean condition of the hotel. also free parking.

free, accessible parking; starbucks coffee in house

additionally, i would have loved if there was a place to run a small/quick load of laundry

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

we would have liked laundry facilities.

only bad thing is the laundry is in the hotel across the road

it s next to the gym i attend la fitness

the free breakfast was really good

s a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary

a little expensive for location. bar wasn t open. no one at front desk upon arrival

location to arena district - just a quick drive over free parking was a big perk and a deciding factor in why

the pool was not warm, but besides that is a great place!!!

great spot, very unique facility loved it very much the bar dog is the best!!!

parking is super easy and convenient at this location

the pool was closed to covid too, but the staff was very sympathetic and offered to find us someplace

gym looked full size and decent equipment

nice breakfast bar too

same breakfast both mornings. toilet not in the shower room.

breakfast was amazing