laundry machine doesn t have timer display.

the kids were really excited about the pool not being open and no hot breakfast that we thought would be available

great early bird breakfast w/several options, room had a refrigerator and microwave, fairly zippy wi-fi, nice

also, we couldn t connect to the wifi at all with any devices we were using in the room

security guard helped us with the parking situation due to the large amount of snow and the event that was

no laundry facilities on property

was no wifi and only one set of towels and tried to get more from housekeeping and they wouldn't give us

kids from the cleaning people running around they shouldn t have there s own kinds at work

it was close to the concert venue so we could walk and not pay for parking

reasonably priced. free breakfast to get our day started. polite staff.

smells on second floor by laundry

they had our things in a laundry cart

great location, clean rooms and good breakfast options.

cleanliness, the staff were nice, and we really liked the variety of complimentary breakfast.

breakfast was good just not a sausage eater. the bed was great!

we did not eat breakfast.

breakfast was fantastic

location! breakfast/coffee bar, decor, service

main issue is lack of dining area, most notable at breakfast

room service did a really great job

the free breakfast was really good

s a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary

there is no guest laundry facility, something that all hamptons usually have

no laundry available.

breakfast was very nice and the staff were quick to respond

the room service was horrible.

great staff, clean hotel, awesome breakfast!

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

no free wifi?? you pay $200 for a room, wifi should be included duh.. this is 2018..

the parking lot is far from the second tower when traveling with kids and commuting with all your luggage

50 wifi fee too

room service menu was awesome, the food was delivered very fast, and 'the ohio' burger was also as

the parking lot is far from the second tower when traveling with kids and commuting with all your luggage

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

the pool my kids loved

the bar tender was extremely pleasant

love that the room was large and had a kitchen area and a couch area

breakfast and the bar was our only complaint

offered laundry facility

self service laundry was much appreciated during our three week stay in the usa

and the dinner, breakfast and pool were really nice too

hotel allowed pets and had a grassy area with pet poop station; the elevator security to access my floor (card

there was also a kitchen open late with very good menu

and also maybe put a laundry room in the laundry service is to

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

loved the healthy grab and go options for breakfast

it met my expectations. rooms with excellent infrastructure, gym good.

i got a --- dollar room had to pay 100 dollars for a pet fee

they had only one working elevator, it was down all week, and the cleaning staff had to take the laundry and

pop machine and laundry machine ripped me off.

wanted to use the laundry (advertised amenity) , but there was no way to coin changing (counter or machine) on

this is to include security no ppe, laundry no ppe, social distances need to be adhered to

good wifi

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

they have a wonderful roof top bar and walking distance to the short north

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

breakfast was wonderful

nice breakfast bar too

the breakfast was above average and the staff efficient and

our room was big enough for two adults and 3 kids without us being on top of each other

breakfast buffet and room very nice

location, parking, beds. loved the bar area

location was good for the trips purpose, convenient rooms, ok gym, good parking.

cute spot for couples and pet friendly!

clean, comfortable, great amenities! loved the pool table & giant jenga game

loved the patio, lobby and bar great vibes!

pool too deep for younger children

staff location pool jacuzzi

upon arriving we find that the hot tub is closed, and the wifi wasn't strong enough to allow kids tablets to

also their in house kitchen wasn't always open

was not made available at all, even room service, due to covid, even though that is still one of their

great restaurant room service free usa today

the pool was amazing the room location the view from my window

the rooftop bar was nonexistent

friendly, helpful staff comfortable beds restaurant and bar on site

room service was on time and the midnight pizza we ordered was very good

a laundry list: - an early entry was submitted and confirmed from management on three different

breakfast - eggs were rubber like

loved the converted bank building. really nice room with a kitchen. excellent value.

the kitchen in the room

good location. everything is walkable and breakfast offering is great

only bad thing is the laundry is in the hotel across the road

we would have liked laundry facilities.

additionally, i would have loved if there was a place to run a small/quick load of laundry

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

very pet friendly and accommodating. wonderful breakfast buffet.

breakfast is going to be included in a more expensive nightly rate, then there should be no

there were families with 3 kids and 2 parents i noticed they put in a 1 kind bedroom

later we had drinks during happy hour at the bar at the keep

there was a fitness room and restaurant/bar on site

drinks at the bar and starbucks drinks

the room we are in is bedside the laundry area and it is kind of noisy.

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

the indoor pool .

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

they have a bar and breakfast in the hotel which was convenient

the laundry service as my clothes came back with a 'damp' smell

kids were running up and down the halls all night

my kids enjoyed the pool and there plenty of amenities

the room our kids got was not very clean

gym-basic

good gym and the self-laundry facilities

there is also laundry and the receptionist have coins to change

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

in my bed room its complet for cooking and laundry

breakfast was good and shuttle service was so convenient

john concert on a friday evening and the osu football game the next morning and for both events parking at no

i thought i was going to have a microwave and a mini fridge like kitchen area in my room and i did

bar in the hotel kitchen area was great because i didn't have to go out at night during the week to relax and

breakfast

the bar upstairs had a fabulous view, was intimate and comfortable, great service

the gym was awesome and has two peloton bikes

bar was awesome

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in

rooftop bar had excellent downtown views

they don t have laundry bags for dirty clothes

and they told me to go next door to do my laundry, i was there in the hotel for 13 days, but when i went store

would be nice if we got laundry bags.

only issue i had was that there wasn't a clock in the room, and i couldn't get connected to wifi

the shuttle offered to campus was very handy.

the laundry room was modern and clean

there was even guest laundry for 1

the breakfast was amazing.

had 2 of 3 exits to the street closed off, this caused connection in the parking lot, and at the check-in area

room was very clean & modern & the kitchenette offered everything you'd need to cook a simple meal for yourself

absolutely no amenities, yet pet charged an amount just in case

came home with my young kids and wife from the hockey game and there were at least two homeless individuals

room service was delicious and affordable for the portion

the bed was very comfortable and gym clothes were available for rent!

room (loved the hardwood floors), comfortable bed, room service was quick and delicious food

m lounge was incredible! hotel smelled great, laundry room great and free soap was so helpful

comfortable beds. clean room. nice restaurant and bar area.

friendly staff. excellent bar and food. very clean rooms.

place nice staff, the young woman tending the lobby bar was very bright, kind and entertaining

waited in line for a drink at the bar for over 25 minutes before we finally left.

it was nice that it had a kitchenette in the room and laundry on site. breakfast was amazing!

like the extras. free laundry. the employees were all extremely nice

it was nice tot be able to do some laundry while on the road

loved everything the most shocking was free laundry that alone on top of the breakfast was well worth the extra

there is a laundry room to wash clothes

pool area was kind of basic, towels here not stocked in the pool area

pool was nice even though restrictions due to covid-19

i'm afraid that i was really upset to hear that the pool was closed because i have a toddler who lives for a

the bar tender at the time we were there was amazing loved her

i wish dinner was available on sunday evenings. pool water was cold!

room was at the front of the building so the parking lots were a little bright and at night i was not able to

good wifi. fast elevators.

the pool was open

gym was good size with plenty of equipment

i liked the breakfast, it was hot and lots to choose from.

breakfast was amazing and the made to order omelette was

everything was great!! comfortable big room!!! great breakfast!!!

we also had our own kitchen space with fridge, microwave and table

my daughter loved the pool and i enjoyed the hot tub

went over and beyond even with shuttle service

our family also enjoyed the pool

the fireplace

the kitchen in our room.

our cars at the hotel for free for the week during our trip, saving a lot of money on airport parking

entire time there were arguing and fighting in the parking lot and police being called

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

overall clean, nice breakfast, good location. pool and gym available .

breakfast was good.

hotel, fire pit outside, half basketball court, grills to cookout, pool in separate pool house building but

we used the pool which was clean, warm and very enjoyable

what we paid, breakfast should have been included

parking was a little hard to find

close to airport, shuttle

comfortable room with balcony. good gym and close to the airport.

via shuttle when we stay there

the bathroom door couldnt physically be shut or closed, water ran from the tub continously, the laundry room

we unpacked ended up smelling of smoke, the first thing we did when we made it to our air bnb was laundry

have been there a few times and the laundry room dryer was out of order

no laundry room

room was next to the laundry room and when the washer reached spin cycle the noise was extremely bothersome

had laundry, close to airport

place was dirty, smelled bad, and we didn t even get towels because there was no power to do laundry

the shower was horrible wanted to do my laundry there and they had no soap or quarters

on carpet in room and on stairs no face cloths available and front desk admits there was no laundry done beds

of this property with several convienent stores within walking distance and a clean, inexpensive laundry facility

very peaceful no wild kids running hallways

(i'm 58 yrs old and was with my kids

airport shuttle. clean, comfortable, good tv channels.

lounge & the bar area were pretty nice

bartender/ waitress was rude and inconsiderate

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

i liked that it had a couch area, and that it had a laundry facility.

of space to play and the beds was amazing could add a pillow to each bed but get was great the breakfast was

property is great - updated, new, spacious, excellent continental breakfast

comfortable and clean room. amenities of good breakfast, gym and pool. plus free parking

the laundry machine was

on the way to the room staff had the laundry room door open and there were people standing outside of the

still had trash and dirty laundry

we did not get to use the self-service laundry because the dryers were un-serviceable.

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

door didn t close room had drawers open when we arrived bed was rumpled laundry cart was outside of our

i arrived all of the dirty laundry was laying all the way down the hallways in front of every door

are perfect just that refrigerator and microwave were not in the rooms and no laundry

arrived, the system was down, but to prevent a delay in my check-in they accommodated me with an early check in

could have been more towels at the pool

my room was next to laundry room used by very loud associates throughout night and early am!!

the laundry facilities

room and public areas, good breakfast, location in german village, friendly, helpful staff, reasonable price

great little gym and breakfast offerings

the lack of some amenities, especially a swimming pool and cramped parking spaces.

24 hours laundry room, small gym

i love that there was laundry machines

a huge deal but wish the pool was heated and breakfast had a little more options for kids but all in all it was

breakfast did not have many options and nothing my kids

i also liked that they offered alternatives to pork for their breakfast options

breakfast waffles not so good

very poor quality toilet paper in the bathroom. breakfast was average.

room was very nice and loved that it had a kitchen.

parking was easy, breakfast was decent, overall a good

breakfast is your basic continental menu

we arrived there was a pile of soiled laundry next to the elevator

swimming pool was not open and the dryer in the laundry facility was out of order.

this was evidently some sort of save the planet program so not so much laundry was generated

breakfast was cereal, toast and coffee

very pretty pool area

comfortable as can be just make sure u get non smoking room up on 3rd floor is best and they have laundry service

laundry room needed fixed. bathroom a little small.

the laundry room is downstairs in the lobby and the main doors that open to the floors to your hotel

there wasn t even the decency or respect to talk in the laundry room

dirty rooms, roaches, guest laundry was broken very expensive for condition of the facility

was no breakfast clean towels or sheets available laundry facilities broken 4 four weeks

the on-site laundry facilities was locked up so we couldn't use it, the vending machines weren't good and the

run down, renovating property during stay, parking lot full of potholes

the desk clerk checked me in quickly. the property had plenty of parking.

have cable, had to go to handicap room n smoking room bc the waa no wifi n the 1st room, no

nice selection of food, and even a corner of frozen foods/drinks/candy/last minute essentials(ie laundry and

i loved the pool and the outdoor spaces available to use.

was great, room was large with more than enough storage and the full kitchen was a bonus

our room was very clean and we loved the amenities, the area in the lobby where you have breakfast was spacious

very nice outside seating as well as a good clean indoor pool

- laundry service was very poor - lobby a bit cool - value for money ok but not great

dong who went out of the way in helping with quarters at the laundry

pictures showed a pool and a hot tub

the shuttle service from the columbus airport to the hotel was incredibly helpful

very close to the airport and the 24:hour shuttle

called to the front desk and asked what floor the self-service laundry was on

the room was ok, but it was across from the housekeeping laundry facility and they were up early and were very

love being that close to the airport, being able to leave my car at the hotel and use the shuttle back and forth

shuttle to airport cleanliness, promptness, and competent

breakfast to go early in the morning is a nice touch

7:30 an he says we limited towels really know y'all doint y'all got my money they only went to pool 2 times

parking. had to park in rear of property.

the breakfast was expansive and tasted real

shuttle runs on demand

such friendly staff from reception to shuttle driver to cleaner

to leave really early to get on my plane and they went to the kitchen to bring me something for breakfast free

breakfast was too late for our early flight.

the kitchen was fully stocked with silverware, dinnerware, glassware, pots & pans etc

the gravel-dirt, mostly dirt, long term parking lot.

good parking

did not take advantage of breakfast.

we enjoyed the view and the kids enjoyed an evening swim.

other than the pool, everything was lovely. i had a great anniversary weekend

no parking garage.

the kids down to the pool and room was very chilly

free parking close to your room

we loved the court area, pool, hot tub, and the propane fireplace

no hot tub or indoor pool

no pool or hot tub

the breakfast was quite good

no not really i m just doing the laundry and groceries shopping

the room service was amazing as

came to get away from our kids and the property was hosting a youth ministry summit

loved the pool area that s what my kids wanted at a hotel and it was inside which we loved

great sleep. great room service. nice pool area. definetly staying here again

there was a self serve laundry facility

for for number of guests and size of property, toilet in room clogged, the number of women at bar and roaming

there were some break ins of vehicles in the parking lot overnight. made us feel less safe.

the pool the dining room the bar where all top

they didn't have ice tea made, but the staff was sitting at the bar talking

00 so i could do my laundry and the clerk told me to walk across 6 lanes of highway to go to the gas station to

the breakfast attendant went above and beyond to keep the eating area neat and clean.

the treadmills in the gym wouldn't work

everything nice and clean breakfast was great

super super nice hotel. location was excellent. breakfast was amazing. on real plates. haha.

it was nice and the kids loved the pool!

we had to walk all the way around through the bar just to get back to the pool to get our stuff

nice gym but the video feed on the treadmills was garbled

the welcoming , rooms and pool

bar tender was sweet and fun to chat with

the laundry room was convenient and usually available

were a little messy(always had laundry or cleaning stuff)

in the hallway in the middle of the night making loud noises on the floor above us there were kids constantly

i also felt somewhat unsafe at times as there were guys hanging out in cars out in the parking lot

travel and he made me feel so welcome 2) my room was immaculate clean and spacious 3) delicious breakfast 4)

breakfast was ok not enough food for guest breakfast staff not so friendly front desk staff

it was very well maintained and the pool was wonderful

the bar is closed on sat and sun. it would have been nice to get a drink at the hotel.

though we had no sign out there saying we didn t want it cleaned so we ran out of towels and kitchen area

breakfast was good. i was very happy with my stay there. staff was very friendly and helpful.

property doesn't have breakfast

and the wifi connection was

there wasn't any breakfast available

breakfast was not ready by 730am

free wifi

laundry facility looked like something out of third world

liked that laundry was available and i enjoyed the cheap rate

parking lot, lobby, and elevator were dirty, dingy and smelly

breakfast was a grab and go which wasn't revealed until after i booked the hotel

we encountered during our overnight were pleasant and helpful with extra pillows and getting y wifi

kids in the hallways after midnight and neighbors had bass and music loud enough to wake us up

the grill area was great along with the pool

kids running up and down the hallway until midnight

kids in the hallways after midnight and neighbors had bass and music loud enough to wake us up

the kids kept taking all of the towels and throwing them on the floor as well as taking our reserved

laundry facilities broken also

pool is not in service the laundry for customers broke elevator broke ice machine broke the manager is rude and

only able to enter through front lobby. no swimming pool available or laundry room.

pool, exercise room,and laundry out of order

dirty everything is broken, pool,laundry, multiple things in the room

have to pay for laundry

i went to do my laundry everal times only to find that it was closed for whatever reason leaving me to drive

are small laundry room dirty lots if machine didn't wk and hotel doesn't give refunds when your clothes are

the staff overcharged the card, they try to make seem like i was a liar and i was hiding a pet when i was hold

had to go to the desk for everything, toiletries, tp, kitchen not supplied at all

the dryer was not working so i could not do my laundry there

laundry facilities consist of one washer one dryer each was 1

arrived and already in the parking lot we got a bad vibe

the room wasn't horrible. and it has alot of parking

wifi was very fast.

microwave available anytime along with the ice machine and laundry

the laundry machines were broken had to run the sweeper ourselves

laundry room was in all dirty, the dryer didnt work properly

once in the room, the carpet was ripped up by the tiles, the spa tub still had water and was dirty, the tiles

even in our non smoking room we could smell smoke seeping from vent of the restroom.

we a nice room with adequate parking

breakfast option

hotel employee was so nice. helped us with parking

the front desk took forever to give me access to the wifi

airport shuttle available

very clean, in good repair, large indoor pool

trash on lawn for entire stay, flat unfortable pillows, laundry room- dirty floor, trash over flowing, two of

i didn't go to the pool and i like the hotel

parking!!

the breakfast wasn t to great, but not bad.

and pool wasn't clean or spa and the water was

laundry room was dirty and so were the hallways

second shift front desk attendant was kind when explaining the laundry room door does not need a keycard

pet fees to high, and so was laundry mat 5 bucks a load is crazy

surprised as there is the kitchenette

kitchen bed lighting

how clean the rooms and hallways were free laundry great gym no pool but that was okay

laundry was free.

liked that they were able to give me the same room for an extended stay and the free laundry facility they have

rooms were nice for the price as far as suites go, everything stockex d down to shampoo and laundry basket, dish

free laundry facilities

was not properly cleaned and never had clean towels and wash clothes, staff not always available, laundry was

the laundry room there are several machines that don't work and when busy there are no machines for use

we asked for new towels after our first night and was told we d get the later they were doing laundry

finally, we had difficulty logging in to the wifi

the price, it was clean, had a kitchenette.

can enjoy the gym and laundry services with not interrupting or waiting time meantime i was at hotel

i didn't like how i was placed by a group of kids and the walls were very thin

chlorine in the pool area was horrible my kids couldnt breath or see after swimming no ventilation for the fumes

breakfast was fine plenty of choices. room and staff were great.

accommodated our need for early check in

breakfast

breakfast was very good

breakfast was in the building across the parking lot and only available until 9am

location near airport and kitchenette.

there weren't any fast food restaurants w/i walking distance. pool to small.

loved the comfy bed and the breakfast was the best we ever had

had issue with parking space. arrived back one night and all spaces were filled.

the gym a couple more mats and medicine balls

parking lot little small in front, entrance shares space with adjacent motel and street or road is

no breakfast as promised.

the laundry space was too small

the availability of coin-operated laundry was useful as we were traveling across the country

had to take my wet clothes to laundry mat which kicked me out(they closed)before dry thus had e erything hanging

the laundry facility didn

it had an area to do laundry

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

we had to wait until laundry was done

lots of snow and ice in the rear parking lot.

parking lot was poorly lit. no glasses in bathroom. no ice bucket.

no wifi elevators out of order! rooms modly!

the 2 bedroom suite was very spacious, and it was so nice to have the kitchen

during our stay they not only did complementary breakfast but social dinners monday- thursday

they said they were fully booked; and the parking lot was more than half empty

with all the amenities of a small apartment, including separate bedroom and bathroom, and full kitchen

also a large group of people were fighting in the back parking lot for over an hour in the night

i liked how clean it was! there was also laundry machine on sight.

need to do something about the laundry area

the pillows could have been better. the wifi was not working during our staff.

i did notice people evidently didn't get the idea of toweling off from the pool to the elevator

it was very clean. staff was kind. breakfast was delicious.

the swimming pool was way to small. should have smoking rooms.

the location was good for our needs. also, the breakfast was perfectly adequate for our needs.

pool was small but perfect for the kids

the breakfast was pretty limited, but the dining area was clean.

the pool water looked dirty and rusty at the bottom

laundry services and room cards stopped working a few times

a housekeeper almost ran over my foot with laundry cart

it s also worth mentioning that the laundry room has zero air circulation

snacks in the room really put a smile on the kids faces

congestion with noisy kids stuff shortage

the smell of the room smelled like old dirty laundry & cigarettes

microwave, fridge, tv, wifi

price of the rooms , didn t have no upper level good parking , right off the highway & staff was

it wasn't noisy - no loud tv's, talking outside your door or kids running - screaming in the parking lot

plus, a tim horton s was just across the parking lot