guest laundry available

now dryer on site working like they said for laundry pool door was

loved the staff and the breakfast, pool and work out on site and laundry as well it was perfect i definitely

pool was open until midnight & that made us very happy as we didn t arrive until after 9pmstaf we

the breakfast was very good and close to food and entertainment

you can not do laundry there anymore and no hot tub

picture online showed laundry facilities, but there were none

breakfast was good with a decent variety

breakfast was really good

wifi was cutting in and out

it had laundry.

staff was courteous, on site laundry, room large and spacious.

like that u can do ur laundry there and the roll in showers was clean and live that there pet

liked, the laundry room, washer and dryer was good.

plug didn t work so my phone died the floor didn t look swept and laundry room right now t to my room was

their pet fee is pretty reasonable

parking lot was well lit

chair had pet hair all over it and the cushion was partially out of the cover due to a broken zipper

breakfast was not good

breakfast is really sparse.

retired from the hotel industry after 23 yrs doing everything from laundry to front desk

a couple of breakfast machines were broken this morning and prevented some of my family from being able to eat

weather was really bad and the parking lot was not maintained very well or the sidewalk

of the staff were pleasant and helpful, from the check-in to the breakfast staff

very nice continental breakfast. the staff was very helpful and friendly.

had a full kitchen area which was nice

this location was great and even had a pool table

room darkening shades, comfortable beds, nice facilities, delicious breakfast (pancake maker, too

patio and pool area, i loved but other guest were dirty leaving trash and beer bottles every were

the breakfast options and location were our favorite parts.

pool was very small and not very deep this is good for little kids

the breakfast was scrambled eggs, turkey sausage, and an everything bagel that i had that were good

hot breakfast, for those watching their weight, for those who like a lighter breakfast and for kids who enjoy

the pool area was great for the kids

we had to leave at 6am so we couldn t get breakfast

the queen rooms were a nice size & they fit my party of 8 kids, especially with the sofa bed

was baseball night and packed, i want the kids to have fun don’t get me wrong but they was running up and down

beware of the bugs on the bed especially if you travelling with kids

there was no continental breakfast

location in columbus and the gym was adequate pool on the small side but nice for a splash about

needs a laundry facility!!

com it said that there was laundry but there wasnt

they wouldnt give me clean sheets becus they said they where under staffed and laundry was backed up

that when i did laundry i seen a big roach in the washer machine

laundry room closed off due to broken washing machine(s), and broken ice machine in the same area

minor' with the tv had streaming service the dryer in the laundry didn't have temp buttons' they were colors,

laundry services available & pet friendly

breakfast is plentiful with choices for all

highly recommend especially if traveling with kids

laundry services available & pet friendly

we didn t realize the pool was out of order until we checked in

the carpet in the room was very badly stained. and the parking lot was very messy

breakfast buffet was outstanding

the only thing we didn't like was the pool was closed but understandable due to covid.

was friendly, clean room, good location and breakfast was helpful as we were on the go

was a feature on the spa tub that the cover came off an sprayed water all over me and the bathroom

the hotel was clean, and the spa room we booked met our expectations

breakfast was not the greatest. the tv was a bit small.

to use elevator to get to room but it was quite a distance from the front desk and handicap parking

would have like the whirlpool/spa to be working

how rude check out day the family's and i needed lotion seen the laundry door open i requested 3 lotion she

room was close the where the workers get their supplies & do laundry- they often keep the door open which carried

near restaurants. had breakfast. had laundry.

breakfast as expected, coffee and waffles

alittle warner pool and less chlorine my eyes burnt really bad from to much chlorine

the laundry facilities cost way too much!!! it was $3.50 to wash one load and $3.50 to dry!!

i loved the pool and clean rooms.

excellent, it was clean, comfortable, quiet, private, great location, complementary water, ample parking

disappointed the bar and restaurant was closed

the staff, the pool , but the bar was my favorite.

all staff were courteous and understanding (i was embarrassed to require help with the laundry' and, was greeted

breakfast is always warm and good even though it s frozen food they prepared it very well

had a non smoking room and the room had a weird smell to it

i could find a smoking room

room was clean, staff was great, breakfast was nice

ice machines and coin op laundry available

really enjoyed the continental breakfast,; it was much more than i expected

didn't eat breakfast because of my diet i just always bring my own

college foootball fans partying, drinking, littering the parking lot with beer cans, partying and severe, over

parking lot was a little small

the plus for me were the laundry

perfect location. free laundry. kitchen

the laundry room was nicer that my own

the laundry facilities were great. plus the borrowing cupboards are such a good idea

was beside laundry room and heard loud buzzing most of the morning

driving 8 hrs they informed me that i didn't have my room that i paid for and the only option for smoking was

also liked the fact you had an option of smoking or non-smoking

we had the king size bed with the spa tub.it also had a mini frige and miscowave also.

even for being a smoker, getting a smoking room was a bad decision

i had a non-smoking room but the comforter had several cigarette burn holes all over it

the laundry room gets hot.

no poker tables in racino. nothing for kids to do. kids couldn’t go to the buffet.

loved that the hotel was connected to the casino

pool was under construction and no toilets near gym

breakfast food could have been better. bedding needs updating.

the laundry room cost way too much!

has a laundry room if you need to wash clothes

was in the same parking lot as a strip club

not easy to get into parking lot

clean room truck parking.

pool was small but perfect for the kids

bed was like sleeping on feathers location around a lot of food shops and they have a indoor pool

breakfast could use work the second and third day looked like leftovers

the location was good for our needs. also, the breakfast was perfectly adequate for our needs.

no eggs at breakfast.

my room was next to laundry room used by very loud associates throughout night and early am!!

the laundry facilities

more furniture needed at the pool.

the breakfast was very good/healthy

room and public areas, good breakfast, location in german village, friendly, helpful staff, reasonable price

the description boasted of the many restaurants including kids meals and room service

modern new comfy hotel with great vibe - great bar and food

the gym was awesome and has two peloton bikes

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in

, room service, shower amenities, etc

we have three kids would have been nice to have known

the bed was very comfortable and gym clothes were available for rent!

really nice staff. pet friendly.

absolutely no amenities, yet pet charged an amount just in case

color scheme room service was tasty and fast

underwhelming breakfast

breakfast was not ready by 730am

breakfast was not as good as many motels of similar price range where i have stayed.

breakfast cereal was old and stale

free wifi

we also requested a late check out time which was easy

breakfast was amazing fast service and good food

the bar is fantastic, and was very busy on a friday night, not just with guests, but people who work in

the fitness center was also so hot 3

room service is not up to par with the rest of the hotel.

the laundry service as my clothes came back with a 'damp' smell

love that kids eat free

my kids enjoyed the pool and there plenty of amenities

the carpet in the hallways needed some attention. some of the gym equipment was broken.

the room our kids got was not very clean

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

good gym and the self-laundry facilities

in my bed room its complet for cooking and laundry

there is also laundry and the receptionist have coins to change

a laundry list: - an early entry was submitted and confirmed from management on three different

service staff was nice, the hotel restaurant / bar was nice, access to the power gym was nice

the hotel room was amazing set with a kitchen and everything you could possible need

bed was so comfortable breakfast bar was delicious

free breakfast is served in the bank vault

pool wasn't as clean as it could be and the pools area could use some sprucing up

our room was missing the in-shower towel bar (damaged hanger end). it happens.

thing that would of been nice is regular room service/ check up, we stayed for 6 nights and only got our beds

the pool was amazing the room location the view from my window

the rooftop bar was nonexistent

upon arriving we find that the hot tub is closed, and the wifi wasn't strong enough to allow kids tablets to

no room service

pool and spa were amazing

huge gym. veey nice receptionist.

wasn't available we had to get up an extra hour early to feed kids before the competition i had to pay an extra

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

the room we are in is bedside the laundry area and it is kind of noisy.

size of the pool was so disappointing when i saw the accommodations said pool that was the whole reason why i

the decor and the clean condition of the hotel. also free parking.

very clean, very nice staff, pool was great, patio with fire pit was fabulous.

additionally, i would have loved if there was a place to run a small/quick load of laundry

we would have liked laundry facilities.

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

only bad thing is the laundry is in the hotel across the road

location was excellent and the shuttle to the convention center was a plus.

the guest laundry facility had 1 washer and dryer out of 2 working

loved the hot breakfast, many options to choose from

outstanding breakfast

that the pool was closed

staff were friendly, very clean rooms, pool was good

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

they have a wonderful roof top bar and walking distance to the short north

fantastic view from rooftop bar with great food and cocktails

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

and also maybe put a laundry room in the laundry service is to

wifi slow, no breakfast

eakfast, parking, etc)

rooms, plenty of places to eat, bar inside, close to nationwide arena for events and very kind staff

pop machine and laundry machine ripped me off.

they had only one working elevator, it was down all week, and the cleaning staff had to take the laundry and

wanted to use the laundry (advertised amenity) , but there was no way to coin changing (counter or machine) on

this is to include security no ppe, laundry no ppe, social distances need to be adhered to

great wifi, we were able to use several devices and

offered laundry facility

self service laundry was much appreciated during our three week stay in the usa

the kitchen and bar as well as the breakfast was delicious

i wish they had better food selection for the kids and more variety at dinner/snack time.

refrigerator had no freezer section and i had pet food that required freezing to keep fresh; there was no

the pool was nice and the kids enjoyed it

the parking lot is far from the second tower when traveling with kids and commuting with all your luggage

room service was fantastic and friendly

even the trush not removed, the floor it's not vacuumed we told them its not clean and i have kids however didnt

the pool was nice and the kids enjoyed it

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

there is no guest laundry facility, something that all hamptons usually have

no laundry available.

streets were filled with unaccompanied kids and the entrance to the hotel was blocked and we were not able to

streets were filled with unaccompanied kids and the entrance to the hotel was blocked and we were not able to

the description of room with a kitchen was overblown - only had small ref and microwave

bar/restaurant on site was great for cocktails and breakfast

snacks and drinks at the mini bar in room were a little on the pricey side.

so my sleep was disrupted by rowdy guests and room service at all hours

breakfast at the soul bar was delicious

main issue is lack of dining area, most notable at breakfast

the wifi wasn t working at all

pool closed (not property s fault)

pool and a number of facilities were closed, although no announcement of that was made during

location, parking, beds. loved the bar area

easy parking, very clean, spacious

my trash which was pizza boxes and trash can she change trash but refused other trash there was laundry left in

having the ice machine and laundry options on the floor.

bed was comfy pillow was just right staff was friendly breakfast was lovely.

migrants drinking cases of beer in the parking lot, like 20 of them

breakfast was great

the breakfast was above average and the staff efficient and

the pool was small but the kids didn t care

the staff was nice and accommodating and our kids enjoyed the indoor pool.

pool was closed and too many kids in the gym area just playing on the equipment

liked shuttle service offered to conv site

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

my friend and her kids on a short business trip

the room was spacious, there was a pool for the kids, the breakfast was very good, and it was close to the

cold pool temp and no hot tub.

excellent, friendly helpful staff (for the kids, we got an

it smelled in the room like dirty laundry

there was a male staff member pushing a laundry cart, he was walking behind my son and i

the wi-fi did not work the whole 3 days the people in room 324 stole stuff from us while doing laundry and the

comforter (apparently nobody does laundry on sundays and they don't have extras)

pool was enjoyable parking

liked the group of canadian geese that were parading around the parking lot in front of the place where you eat

nice room, good wifi

staff, clean hotel, great pool and hot tub, us and our family loved the breakfast and overall loved our stay

exercise room and pool.

no pool, hot tub or gym access

on site laundry , vending machines and ice machine

was dirty it smelled bad the night staff was rude the laundry facilities were out of order and it was way

an ice machine, laundry room, vending machines, microwave, and free coffee/ tea

staff was super friendly! clean room! free wifi, pet friendly!!

daughter and i were standing out front, smoking and a man came from two hotels over and asking us for cigs and

thought it was the laundry machine, but then felt it was some ac equipment, because laundry doesn't take all

the washer for guest laundry was also out of service

everything. breakfast was awesome

loved the price and the pool was really great

the rooms was nice breakfast was good

breakfast buffet was a nice surprise in a world of covid grab & go meals

the breakfast wasn't that good but they are in the middle of a remodel

wish breakfast would have lasted until 11 am

breakfast

the parking lot is monitored by security to protect cars

room is very comfortable, ac, toilets, lights all working sheets are clean and homey, they have smoking and no

non smoking rooms smelled like smoke

until the morning after, the staff that checked us in was rude, and the room smelled of urine and pet odor

parking is good, and quite enough

the wifi was down they gave us an occupied room at first had to go back and let them know.

a little noisy as my room was next to the stairwell and guest laundry.

good breakfast, nice furnishings and friendly staff.

pool had way to much chemicals in it

gym little small

we were backed up to an apartment building and the kids were at our window all weekend

breakfast was delicious, and the beds were comfortable to sleep in

we really enjoyed the breakfast selection

i wasn't completely wowed over breakfast

the pool was warm

the complimentary breakfast menu was tasteful and healthy

machine and laundry on second floor was out of order

there was a guest laundry room which came in handy

the pool wasn't heated/working

parking lot is the only thing i don't like about this hotel

of parking even thought i was traveling with a uhaul trailer

generally speaking, i m never impressed w/the continental breakfast offered as the eggs consists leave

pool could have been bigger and breakfast could be a bit better but not terrible

the cleanliness and the breakfast was great and had a variety to choose from.

breakfast was nice and the value of this hotel was amazing

the breakfast could have offered a better selection.

and helpful ud83dudc4d ud83dudc4c reasonable price and very well operated, vending machines and laundry available

over toothbrush in room power went out twice laundry in office had trash every where and desk clerk was using

too many people hanging around outside, heavy smell, and no parking spots around our room

could be a little cleaner too close to construction of new building in a mcdonald's parking lot right next to

parking lot is small, i had a full size pick-up truck with a trailer, couldn't fit it on there lot,

the laundry machine was old and the dryer did not dry the clothes at all

the laundry room dryer can be better.

parking was limited.

lots of parking and the amenities were great for the price

the wifi was extremely spotty.

the mini laundry mat they have isn't the best. it works but not very good.

downside is pool is not open and laundry room doesn t work properly

when calling down for new towels, was told to call back because they were doing laundry and might have some in

allowed pets

amazing, i love the kitchenette, staff was very friendly and efficient, the location and parking was perfect

i love that there was laundry machines

24 hours laundry room, small gym

parking spots

i loved the plenty of parking space

too dark, especially in the kitchen. needs better/brighter lights.

parking was easy, breakfast was decent, overall a good

early check in was amazing after a long day of travel! greatly appreciated! ud83eudd18ud83cudffd

very poor quality toilet paper in the bathroom. breakfast was average.

full kitchen

room was very nice and loved that it had a kitchen.

into parking lot i felt a bit uneasy about hotel

loved the comfy bed and the breakfast was the best we ever had

the gym a couple more mats and medicine balls

great bed...... room temp was perfect.......the breakfast was really delicious and many options

they had a good breakfast

the free breakfast was really good

s a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary

laundry machine doesn t have timer display.

onsite parking is a plus.

smelled like old gym clothes, could use a good cleaning

the kids were really excited about the pool not being open and no hot breakfast that we thought would be available

they say their pet friendly but they never tell you that there's a charge for your pet i called twice before

no laundry facilities on property

didn't know if they offered breakfast

breakfast was delicious and convenient with kids

there was good wifi service, nice refrigerator, tv with lots of digital channels

was poor did not have anything my grandkids were interested in except milk. nothing hot

they also have laundry room

breakfast was great. staff was excellent. property was very clean.

man was harassing people in the parking lot for money, the fire alarms went off at 11 pm and we felt uneasy the

elevators were broken and the pool was not functional.

breakfast buffet

very clean room and wash and dry laundry cheap ud83dude0a

the laundry facilities were great, updated washers and dryers

laundry facilities don t always work correctly and there is nowhere to get change for the laundry

com and tried to resolve -- i did not follow up; perhaps it was adjusted) the wifi was slow

wifi the fastest package is slow when most people are using it! .

the pool was real nice it was nicely heated my daughter loved it

i thought i was going to have a microwave and a mini fridge like kitchen area in my room and i did

quite time starting at 10 pm in the lobby, including the bar area.

great room and great breakfast

i had a reservation for the last hour from 10pm-11pm & there were over 25 people w their kids in there

smells on second floor by laundry

they had our things in a laundry cart

breakfast was good just not a sausage eater. the bed was great!

breakfast shut down 15 min early....late breakfast goers out of luck. not pet friendy

breakfast was ok the pancake machine beer worked

and they told me to go next door to do my laundry, i was there in the hotel for 13 days, but when i went store

they don t have laundry bags for dirty clothes

would be nice if we got laundry bags.

it was clean and nice location, breakfast was great!

great breakfast, great location, room was a good size, and it had an indoor pool and hot-tub.

there was even guest laundry for 1

the laundry room was modern and clean

kitchen is great breakfast is super team working there are happy, efficient and smart.

pool area was disappointing water was too cold and no hot tub.

breakfast was grab and go, but there was a great selection

m lounge was incredible! hotel smelled great, laundry room great and free soap was so helpful

friendly staff. excellent bar and food. very clean rooms.

difficult to find parking space.

room service only avail til midnight, confusing as to which entrance to use, no free continental

design, nice bar in the lobby

no safe, no laundry service

it was nice tot be able to do some laundry while on the road

there is a laundry room to wash clothes

staffs are friendly and used friendly hotel with laundry

like the extras. free laundry. the employees were all extremely nice

workout room and pool, delicious breakfast, big clean room set up well for the studying that i had to do

would have liked vending machines on floors. swimming pool was small.

pool and pool area were very clean

nice pool and breakfast

lots of parking

just a breakfast bar and tables

the beds were comfortable and staff in bar and lobby were nice

nicely decorated, good lighting in parking lot

and, to not have to worry about parking made this hotel extremely appealing

maybe extend the bar and room service hours.

have been there a few times and the laundry room dryer was out of order

the bathroom door couldnt physically be shut or closed, water ran from the tub continously, the laundry room

no laundry room

we unpacked ended up smelling of smoke, the first thing we did when we made it to our air bnb was laundry

room was next to the laundry room and when the washer reached spin cycle the noise was extremely bothersome

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

we had to wait until laundry was done

no wifi

location was sketchy pool was closed due to covid

breakfast excellent..staff fantastic

like the pet friendly and they were able to accomodate with a 1st floor room

during our stay they not only did complementary breakfast but social dinners monday- thursday

my kids had a great time in the pool

the 2 bedroom suite was very spacious, and it was so nice to have the kitchen

hot tub was a bit on the warm side and indoor pool was super cold

i liked how clean it was! there was also laundry machine on sight.

need to do something about the laundry area

hotel is easy to get to with plenty of parking

warmer pool

i did notice people evidently didn't get the idea of toweling off from the pool to the elevator

the swimming pool wasna ? ? t open, and kids ran the halls

ladies in the kitchen do a great job there

it was very clean, the beds were comfortable, the room was spacious, the breakfast was great, and the staff

pool was murky and the hot rib wasn't working

everything was great!! comfortable big room!!! great breakfast!!!

our family also enjoyed the pool

that the breakfast was too early

the outside is very well kept, simple parking

liked everything from the staff,rooms, location, breakfast(it was hot),price i paid,it was close to pretty much

the kitchen needs the advertised cooking accessories!!

very peaceful no wild kids running hallways

plus the shuttle ran frequently and started very early to accommodate an early flight

school hotel charm made it special, nice rooms with great room service and housekeeping folks dedicated to

room service for the duration of our stay nor did i opt out

accommodating with late check out, gym, and pretty clean

was shut down (no mention of this in the website and when you travel with kids a pool is important)

gym was pretty well equipped - reasonably clean.

the kids from the hotel kept knocking on my door..

spacious rooms, airport shuttle, proximity to stores and restaurants, and really friendly staff made this a

location, ability to leave vehicle until return, and shuttle service.

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

rooms were clean and roomy with the small kitchen

also had the mornings breakfast which had a lot of options from omelets, waffles, potatoes, bacon and even

very clean, good breakfast,

don't like styrofoam plates and plastic cutlery in the breakfast area

the smell of the room smelled like old dirty laundry & cigarettes

microwave, fridge, tv, wifi

parking wasn t an issue, and the hotel is right by a tim horton s for breakfast

price of the rooms , didn t have no upper level good parking , right off the highway & staff was

the parking lot is a little crowded