spa facilities and pool were just what was required

food was delicious and the bar staff were very friendly

the wifi didn't work in our rooms which was a shame - the connection wasn't quite strong

clean room service

friendly staff, lovely breakfast, easy parking.

bar staff too were

no wifi issues at all, excellent room service and overall service

disabled parking ensured ease of access to the reception, and the smart decor was very appealing

great staff, manager exceptionally helpful. clean rooms. good breakfast easy parking

everything was great apart from wifi

i enjoyed a nice room with excellent wifi and a pleasant breakfast, if a little overpriced

good parking

good wifi

breakfast was delicious, the accommodation was comfortable and the view around the hotel was

staff are excellent, they are really pet friendly, very comfortable throughout the hotel and room, bed was very

view out of our room the inverary looked into the boilers, bins and dirty laundry trolleys

lovely separate bathroom and shower room, room was massive and very comfortable, restaurant and bar area were

the kids did not like to leave the next morning......

wifi wasn't great.

friendly, helpful staff comfortable bed in spacious room on site parking

asked if we could have room service & was told no

location and restuarant. room service available.comfy bed. room was heated.

the restaurant and bar facilities could not fault lovely surroundings

good parking facilities, excellent food and a great breakfast

the wifi was hard to connect to and kept dropping out.

laundry piled up in the corridor in the morning

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

wifi worked downstairs, but didn t work in my room

clean hotel with a private function room, restaurant and bar on site food very nice very polite

it s in a convenient location with easy parking

i had asked for laundry service the evening i arrived and was told to bring

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

room, breakfast, wifi

wifi worked okay and the bathroom was fine as well

couldn't connect to wifi only issue

marks on bed linen indicating poor laundry quality

they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven

smell of the laundry, towels and bedding had a smoky smell

a great place to stay.free parking, the staff were friendly, lovely room and a great breakfast.

the room was everything i needed and was spacious enough for the kids, staff were great as well.

there is no pool as the kids would have loved a swim. apart from that, it is an excellent hotel.

lovely bright, welcoming reception and bar area

for guests to eat race track view was not as excpeted say dirt path that's all tv doesn't have wifi and unable

good that have large free car park as a lot of hotels you had to pay extra for parking, or street parking

able to have dinner in the hotel as opposed to trying to find something elsewhere availability of parking provided

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

breakfast and room we re both great

parking, used by other people not staying at the hotel

the breakfast buffet was very good

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

staff, great breakfast for price, nice addition of books and games for kids, my daughter enjoyed looking at

late check out smashing

wifi would not authenticate on either my iphone, laptop or tablet

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

it is actually very close to where i needed to be and has easy parking so an ocean view not required

very difficult to fault anything about the hotel, i guess the gym is small but has good equipment so can still

could have had a spa / sauna / swimming pool

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

staff were friendly and gym is fantastic!

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

however the food has always been terrible and it doesn t matter whether it s room service, the restaurant

facilities were fantastic and the parking was very easy

great breakfast. wonderful staff

breakfast was very nice i ordered a vegetarian sausage they came snd were very nice

the staff were very helpfull and friendly including the room service ladies

friendly staff.. good bar and restaurant

the free wifi seemed to have a mind of its own - went through an endless loop trying to get logged in and

early check in. clean room

parking, breakfast

laundry facilities would have been useful though i appreciate that might not go with the style of

dinner in the bar and breakfast in the dinner room were both 5 star

friendly, great resturant and food and the room was excellent and very comfortable, great parking and river

on top of that, breakfast was superb and dinners were michelin quality

lovely location. good breakfast

the girl at reception was phenomenal and the room was so clean and my kids loved it

for hotel parking could have been clearer, but check in very helpful and explained where to move car

food was lovely, rooms were spotless bed comfortable and tv good size wifi signal also good

when we got there we were really please to find it had an ev charger which we used on the first night

only downside we found was the wifi was intermittent at times however, this wasn't really a big issue for us as

when it was still going on at midnight i called down and she said it was coming from the laundry and nothing

parking validation was easy. short drive to restaurants and laundry facilities.

air conditioning and the gym

helpful, room clean, spacious and comfy, free parking excellent, wifi good, only 2 criticisms; gym still not

the rooms are clean, comfortable & well equipped & there is free wifi

free food for kids good facilities and value for the money

will be nice if there are separated sections for pet as people who suffered from allergic and

pool and gym

bar has good selection and no problem getting table at restaurant

restricted room service (due to covid and i fully accept that).

in house guest laundry

definate noises through the night, fans, refrigeration unit or laundry next to or under room

it says something about that room, when my vw golf car seat is easier to sleep in than that average bed under

the food was excellent and the atmosphere in the local bar was great with live music

hotel also has parking

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

they even did my laundry for a small additional charge

dirty laundry from another guest still in our room when we checked in

you have a beautiful park to take a walk and can watch the kids run around

to enjoy an evening meal but they looked and smelt delicious and were reasonably priced as was room service and

food was excellent,so much so we opted to dine in both evenings lovely spa bath and very helpful polite staff

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening

fantastic property.. value for money. ample of free parking available at hotel

could be gluten free breakfast foods my friend could only have gluten free bread and poached

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

we checked in we couldn't sit in the bar to have a drink, the restaurant which is apparently separate to the

the wifi signal was weak in our room.(20)

when we raised our inability to get any wifi signal, we were immediately moved to another room which solved

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

free wifi worked brilliantly

window in my room didn't close completely wifi signal was also very weak in my room, it may help to add more

a great stay , pet friendly , lovely staff and great food

restaurant and bar staff are very comical in a good way

the room was in a different building from the restaurant and there was no room service.

room charge on bill, never had room service

was no room service available at no

no room service for the four nights we were there

/ restaurant with great food and beer, room was excellent and airy, nice shower / toiletries and wifi very good

there is good wifi and parking

big parking lot, price is good. bath room is quite new.

wifi is strong

small desk was handy and the wifi worked great in our room

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

bit awkward getting through the busy bar with a suitcase to check in but i guess that's to be expected

location, stay, staff, harry was great, parking, just amazing, highly recommend, nice bar and food too

i have been drinking beer in the bar since i was 19 years old, i am now

early check in and late check out times available which is excellent

late breakfast and late check out a huge plus

free laundry

i loved the free facilities such as the gym + laundry room.

location, with everything you could need, free laundry was an unexpected bonus

perks included access to a laundry room, pool and table tennis in the lobby and just a general welcoming feeling

amazing staff .. couldn t be more welcoming or helpful! laundry service was a bonus !

we did not find laundry near.

left my laundry to get done at 9am and they said it would be done at 5

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

very helpful staff, excellent location. great that they except pets.

highly recommended by my 3 kids

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

45am by big a huge lorry outside the window, wheeling in towels or laundry

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

the use of facilities for kids not much time if ure only there one night

spa facilities and gym equipment amazing

only thing we thought was too many kids in pool but that's somthing that happens everywhere

breakfast great, room service amazing and not too expensive either

wifi could be better

thanks again for the help of the laundry coins issue

laundry takes contactless card payments

the laundry machines are unreliable and the front desk staff do not seem able to account for it

only 2 washing machines and dryers which could only be used from 5pm as housekeeping also use the laundry during

laundry service is just 5-9pm and i wanted a quick wash of my clothes in the morning- not good

the wifi was good, very fast

late check out was great

the room service was great

is in a perfect location short walk from the train station and residing within the hub of the bars and restaurants

room service was fast and food was delicious! room toiletries were excellent

the laundry service was good

excellent breakfast

room is a little cramped for space, and wifi is really poor.

bath in the room, room service was quick, quiet. bed comfortable..

the breakfast. good wifi for work requirements.

laundry facilities would be useful, but in every other respect it was great.

clean fresh and quiet ( even though we were right in the city centre over the weekend ) the hotel bar was quiet

order to room service, location, everything very high quality

were extremely friendly and the breakfast was absolutely delightful

m) unheard of anywhere else - so friendly

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

good bar downstairs with very nice and helpful staff- the room was clean and a perfect size for me and

comfy bed, good shower and free sky and wifi

was allowed early check in at 11am without any additional cost

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

time we have stayed here, love this place, breakfast is always great the scrambled eggs is 10

early check in was fantastic paid extra however happy to fo that as ut meant we could freshen up

the hotel advertises a laundry service which was, in reality not available

laundry service was so nice

i didn't have teh kids with me, bt it would ave been aditionally problematic if a toddler was in the room

bonus of breakfast and a single room for me plus drink voucher it was my mums 87 birthday going to stricktly

very clean through out. lovely breakfast. very friendly staff.

loved that it had laundry and dry cleaning services since i stayed for 12 nights

staff was very helpful with info on laundry service.

lack of guest laundry as there were no laundromats nearby.

2 days for a laundry service

bar was slightly expensive the weighted cable machine in the gym is missing many attachments

the complimentary mini bar is

great stay! had the option for early check in too! awesome staff.

we ordered room service and it was absolutely delicious as was breakfast

unsecured wifi which meant could not access mail and internet. emergency exit door locked

excellent room service

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

wi fi not working did not pick up the laundry like they said they would

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

the amenities of the bar and kitchen being open to guests 24 hours was great

the rooms were well-maintained, and the bar downstairs was a great spot for late-night drinks

the room was good but located right next to the laundry room of the hotel

also, the staff trundling the laundry across the car park quite early might

the grill food delicious and plentiful only one negative we stayed in room 295 outside our window kitchen

size of room comfort bed able to have late check out

clean and comfortable stay, staff was welcoming and helpful too my kids like the place

the laundry service was very expensive, compared to other similar hotels.

would have been great if the hotel have coin / self operated laundry as the next available self operated

the price for doing laundry.

was perfect for family; comfortable beds (kids loved the bunks) and great shower

room service could have been speedier but still very reasonably priced

there was no laundry or general food available. but their were eateries near by.

) also, online it says there is laundry, but there is not

were at the back of hotel and there was a laundry pick up at 2am and we heard the vans getting loaded

liked having an option to send out laundry

no laundrette or laundry service

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

oh and there was dirty laundry on the floor of my room

same with the breakfast

breakfast a bit caotic

excellent hotel. staff were really professional and friendly. champagne bar a highlight

have had self wash facilities so that we could do our own laundry as we were on a long trip

amazingly large room, excellent spa/gym

staff were amazing jamie at the bar couldn t do enough for you excellent member of staff

large and modern room - great location in the centre of the city - very friendly staff - fast wifi

the spa was a great way to wind down

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

laundry service

incredibly handy, great to have the same day laundry service.

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

cot sheets rather than using a normal sheet, beds are too soft, maybe some better options for kids in the

should have micro oven available in room or either at room service

very central. parking across the street. lovely breakfast

really need to update the baths, it's like they are made for kids, adults kinda squashed and not long enough

no laundry bag, poor selection of tea coffee

no laundry facilities other than to send out which is expensive and as we only stayed one night not

coin laundry nor the ice machine on the premises

the gym is nice but very

excellent cleanliness and comfortable and breakfast

quiet chilled bar and my daughter was allowed in which in glasgow it s hard to find somewhere kids are allowed

we stayed over christmas and they were very attentive and excellent in accommodating the kids

knew we would need an early check in for a variety of reasons

clean, spacious room, very comfortable beds, good quality toiletries in the bathroom, good wifi connection

wifi dropped occasionally and didn't always connect straight away.

noise pollution woken up by laundry of the hotel both mornings at 7am

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

kids loved the pancake machine

were excellent friendly always at reception rooms were beautiful very clean warm, comfortable, breakfast very

no breakfast room service haha

i requested an early check in and this was

wifi was poor, hotel condition was a bit tired.

room service menu states until 11pm but when you go to order at 10:30 you re told it ended 9:45pm

very nice allowing early check in

we were staying for three nights we would have hoped our room would have been restocked but the room service

we took advantage of the laundry service and was fab

also the late check out, could add breakfast on on the morning of and staff were so

arrival to leaving the staff were amazing the rooms were lovely and clean beds comfortable and breakfast was

lovely breakfast, kids friendly

excellent central location. great bar and beer.

no elevator. lots of stairs. no laundry service.

the bedding was clean so assumed it came straight from the laundry

staff friendly, excellent breakfast and lovely room with very comfortable bed.

better wifi

location i chose this hotel based on the website pictures loved the bar area looked friendly and welcoming in

45 by a laundry van that took ages to unload etc

there were plenty of good eating close by as well as a laundry and supermarket across the road

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

as above - woken early by a laundry van!

my knee and they gave me a small bag of ice to put on), breakfast was fabulous to start the day, bar drinks were

the ac never worked, breakfast was cold, laundry was 12 per bag

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

we also loved the pool even though kids under 16 weren’t allowed in the saunas or the jacuzzi

free wifi and lift to all floors