it wasn t that clean they didn t have a pool and the staff was grumpy

limited breakfast options but understandable with covid

parking lot needs to be repaved.

parking lot need to be update.

the breakfast was great. the staff was amazing and our room was clean and we felt very safe.

breakfast could have been better

the room was decent, but had some damaged/outdated furniture, and there was no body wash or bar of soap for

while i did not have time to appreciate the pool, it seemed nice

didn't eat breakfast. room was fine.

on saturday night we came back late and the parking lot was full

no breakfast offered, none available close by. laundry facility was good.

very big, free parking, clean hallways, gym facilities and even the laundry room!

clean, kind, courteous staff. beds very comfortable. pool area clean and pleasant.

food, the pool was clean and refreshing, lots of shops down the road and our room was amazing, spa tub was

first night we were there out of 4 our kids had a room and we had a room

on site laundry hot tub & pool exercise room a cafe offering starbucks coffee , breakfast, lunch & early

and the bar was closed due to staffing

hot tub and pool were working

like was that the small store within the hotel only carried white wine so i had to wait for the bar to open

the pool was a hot as a hot tub and my kids hated it. it was uncomfortable hot.

made us feel like family, assisting in many small but helpful ways--change for laundry, cleaned the room kitchen

& they also have washers and dryers available (which would be great if you needed to do some laundry)

the breakfast was not all that great for a saturday or sunday especially

the bar in the kitchen was nice

nice room that had everything i could need. breakfast offered a variety and it was all fresh.

downside is that the pool was closed and there was no mention of that on the booking listing

had to leave before breakfast was served so i cannot pass judgment on that

pool area simple and clean

the swimming pool/spa pump was out of order, so no use of those amenities.

was a dog on our floor that barked a lot and woke everyone up the tv in the fitness room did not work and there

be helpful to have a change machine in laundry room for quarters needed to run laundry appliance

and clean accommodations, nice roomy space in room, helpful and friendly staff, clean laundry appliances, c

laundry room was a mess and something was in the washer that messed up my clothes

pet charge $150

love that there is a kitchen to use

smelling laundry machine

room and laundry area were very clean

key card reader at the back entrance, the one where housekeeping or laundry has facilities to the left immediately

i also appreciated the self-service laundry room, which was a convenient bonus during my work trip

love that they had a laundry available

guess service was a++ rooms a++ laundry a++

enough; availability of useful travel amenities like a workout room, laundry room, pool and a small store to

the laundry room. all the machines actually work

the laundry facilities were clean and very convenient

also great that they have laundry facility which we needed

had the shuttle take me to the funeral home and offered to pick me up after the services

gym was clean & had nice equipment. free coffee in the morning was crucial.

one person in kitchen - thus food took almost an hour for some appetizers

clean, beautifully decorated for the holidays, great bar with a fireplace- very cozy and nice.

location, welcome people very carreful, shuttle suggested, room clean and functional, bedding really excellent

pool towel blue stripe so they could easily be returned to the pool after a stay when they do laundry-- i don

staff were super friendly, and great that the spa/pool had a cut off for kids

comfortable lobby complete with a fireplace

these are what kids love the most

pool and the hottub are open until midnight but they didnt even come to shut down until like 1230 i

oh, and get the dryer onsite fixed for laundry

no parking. had to park far

no adults with them and only one of the kids was actually staying in the motel

kids not behaving in pool and hot tub and running through hallways bring loud

of the staff from the hotel used his pass key to try to enter my room but i had the security bar on it, when he

breakfast was nice

the it helpline was very helpful getting our son's ps4 connected to the hotel wifi

dirty room, parking lot not plowed. garbage in parking lot.

the pool out of order,upgrades

no elevator-tv didn t always work- wifi didn t work either

laundry on site

there are guest laundry facilities too

i liked that i could bring my pet.

returned my pet deposit

quiet. felt safe with cop s driving through parking lot for checks on property

there was no breakfast the laundry room was clean

no breakfast, no coffee in main area or in your room

cops came through the parking lot harassing anyone standing outside after 6:00 pm

grab and go breakfast was a few nutrigrain bars

my therapy animal was allowed the full kitchen and roomy bathroom.

room, helpful staff, convenient guest laundry

parking spots are a little to small can't open doors all the way hard for handicap folks to get in

courteous staff. clean room. nice breakfast. minutes from downtown stillwater.

fabulous staff - especially the gal in charge of the breakfast area! pool was lovely!!

limited parking for trailers

phone always ringing, poor wi fi, not clean, loud patrons, managers kids were loud and screaming, laundry area

the room smelt bad of cat spray, wasn't told anything about breakfast, or wifi tub not safe

breakfast was good, well rounded

the parking was unbelievable

lots of people hanging out in the parking lot at all times of day & night

clean laundry room, fitness center

had laundry facilities and nice ironing board in room

i really liked the room and the pool.

the pool area was nice

the pool, hot tub and fitness area were excellent and the on-site restaurant was fairly reasonable

laundry facility was cool

the laundry

however if you enjoy smoking the devils lettuce and sharing your dirty laundry for all the world to hear, you

there was free wifi that was pretty fast and it was nice and quiet in our room

the staff were friendly and i like that it s pet friendly

room , very cozy and lovely, the jacuzzi and the fireplace were perfect

nice jacuzzi tub, dual fireplace, and king size bed

the tub and fireplace were wonderful

it was a bummer that the fireplace was broken when we stayed but they did refund us for that

there was a lovely fireplace in the room but it was only for

the pet welcome kit was super thoughtful and cute as well

the signature drink at bar and atmosphere was lovely

stocked mini bar did not leave room for our items or food - very small refrigerator no room service as website

restaurant on site with great bar and coffee shop an added plus

very clean and nice. the staff were very friendly and the bar attached to it is great.

the moment we entered the front door until the moment we checked out and made our stroll to the parking lot

parking is a bit tricky to find

room was dirty, poor lighting, tv didn t work, lack of outlets near bedsides, terrible room service, and not

i loved the modern feel, the location and the bar inside the hotel. everything was so clean

helpful staff great accommodations awesome location great bar fun town

charm - lovely room, fireplace, corner tub and balcony

the room and everything that was in it the pool ,,the fire place ,,no smoking,, the only thing was a mircowave

the hotel was quiet but the duct work was pretty noisey the spa tub was gross and had staining from years of

light over spa tub woild have been nice, upgraded tv, and a mini fridge would be the most helpful

no pool

the last morning my truck was broke into in their parking lot and they do not have cameras

we didn't use the pool or fitness area, but it looked nice

the pool was closed during my stay.

the amenities (gym, pool) and the room

the hot tub was way too small. didn t use the pool but was too small as well.

great breakfast and staff

kids running up and down the halls

front desk was very rude when we were checking in and the wifi wasn't that great.

the pool did have any noise damping, so everything was very loud.

kids running up and down the halls

it had guest laundry

some of the guests were really rude and took over the breakfast area

pool water temp was cold and no towels near evening

only problem i had seen was that the parking lot was very icy and slippery even though the last couple days have

breakfast area needs extension, make outdoor patio for breakfast.

had a nice restaurant pool and pool side tables.

location was awesome and perfect in the breakfast was amazing perfect delicious

it was quiet and had a nice pool.

restaurant, breakfast

wifi was weak signal and low speed

staff were very nice, the breakfast was wonderful, laundry onsite was perfect however, pool was great

snacks available in the evening, breakfast in the morning

the good nite's sleep and hot breakfast was especially appreciated

breakfast had good options

we loved having a spa bath and we had it at a great rate

no self laundry facilities

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

unique building unique room with very tall ceilings. the pool was nice. looked like a nice gym

they offer a guest laundry as well

the breakfast is ok. i would expect to have more protein products but that's just my opinion

free food and drinks. hot tub/pool was great! clean and quiet

i did not get to use the pool or hot tub on sunday evening as it was very crowded

my kids loved the breakfast and pool. i loved the location. it was awesome.

beautiful decor, laundry and security measures. close to regions hospital

kids loved the pool area

great for pets, place for dogs right next door

the pool made some of the kids sick

breakfast was amazing

pool laundry access to skywalk and public transport

clean, nice rooms. great bar downstairs that had great pizza.

the pool was great. breakfast was delicious. and super easy check in.

gym is basic and nice

finding wifi service disabled due to hardware issues at hotel.

great staff, very clean, great breakfast

i enjoyed the view and my kids like the rooms so much they said they like their new home because that was their

they offer room service and there's a restaurant, but there is no breakfast bar

tub didn't drain well, the yoga mats in the gym were really gross, and the room with two queen beds was tiny

dirty and the room was like a shoe box we considered driving home we were taking a break from the kids much

pool is alittle to open to non swimmer eyes as it has full length windows facing main entrance,

brand new facility with a full bar and small restaurant

only for parking was hard when it was just us and the kids to get everything out of the car but the staff was

staff were very friendly, from the front desk, the staff cleaning around the hotel, maintenance, bar staff,

great pool and excellent rooms!

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

the laundry machines were on different floors. those could be in a central convenient area.

smelled like a dog (pet friendly hotel)

to get to my family within mins and that helps me when i don't know the area, loved that it had breakfast offered

the room was bigger than anticipated and we loved the shuttle!

no guest laundry. had to drive miles to a laundromat.

guest laundry and pool was small

how small the pool area was

not much. the shuttle service was nice.

the bar tender was amazing and made my requested drink perfectly

pool area was always picked up

love the price, the amenities (pool, hot tub, hair dryer & wifi), the bed was super comfortable

breakfast could ve been better

there was plenty of parking available

pool area was excellent. location was great.

gym had wipes ok everywhere ok on the floor

breakfast was very good.

the cost to bring my pet was surprisingly high.

, friendly staff , great breakfast

wifi was not free without a membership

breakfast options were great, free laundry facilities, clean and very friendly staff!

liked the shuttle option to get to the xcel center

we loved the hot tub/pool area, very relaxing

pool,spa, gym

room was excellent, bed was perfect. breakfast was decent.

pet friendly

many of parking lines have disappeared which was inconvenient at night

main parking lot closest to the back room was out very

the hotel does not look so go from the outside. the parking lot is very rough.

of scary sat nite when the bar was crowded

pool was a little small and busy with kids, so didn't use it

yah i?m in a king suit and listening to kids screaming next door.

yah i?m in a king suit and listening to kids screaming next door.

the daily breakfast was very well presented and the number of food options were appreciated

the pool was nice for the kids

laundry being done in open alive just outside room at 11pm

very nice facilities, great breakfast that varies with a different special everyday

breakfast was great

breakfast ,beds

the breakfast was awesome

it was my just by the pool as we were on floor 2

was nothing that told us the pool would be closed all of us were looking forward to going in the pool we didn

breakfast was great. nice selection for everyone's taste. location is wonderful.

did wish it had breakfast and more lighting in the parking lot

should have a hot tub in the pool area

and laundry available too

unfortunately the pool heater was broken but those things happen.

the parking is a little weird but not much room out front for any

are still in the process of remodeling, however ever thing was very clean, room was beautiful, breakfast great

perfect by the pool and fitness and short walk to continental breakfast in the morning which was perfect and

a laundry room on 2nd floor

the bed was comfortable. the late check out

no room service due to covid.

like the cleanliness of the room and easy access from parking lot to the room that i stayed

great staff. the breakfast is awesome. nice pool. restaurant on property.

the washer for laundry was out of order

my friends and i loved how the swimming pool, for adults, was open until midnight

hotel had a beautiful room for breakfast, the hotel room was new and clean, and we exceeded our expectations

also, the breakfast area was very full and busy, but everything was handled efficiently by the friendly staff

start button in spa tub was missing so i almost gave up on trying to use it

ice, vending, and laundry if needed

only 1 washer and dryer for laundry. quite the wait for an open machine.

breakfast was awesome and hotel staff and laundry were excellent.

breakfast was good and proximity to airport and mayo clinic

hospitality of the staff, the quality of the breakfast, the availability of coffee, and the location in respect

only thing that make use feel unwanted was when we were in the pool and a mother and her girls were staring at

hotel was clean. staff was friendly and helpful. close to the freeway. well lit parking lot.

no room service

on the downside: the pool and hot tub seemed really dirty and the surrounding pool area did as well

pool looked waaaaaay bigger in the picture, in reality it was the smallest hotel pool i've ever

laundry

need an actual kitchen to make a good breakfast

comfy bed, large flat panel tv, kitchenette space with a tall mini fridge (internal freezer compartment)

parking was

just had some encounter that one of tenant complained on us saying that we're crushing the pool

were next to the laundry room and one night coins from the machines were collected during the night

breakfast excellent - something for everyone and plenty of it

bed was very comfortable, the breakfast was good, the rooms were clean, there was plenty to like about the hotel

staff is always friendly, they serve a good breakfast, the beds are comfy and you cant beat the price

the continental breakfast offered several choices and was actually very tasty-which i would rarely say about

excellent buffet breakfast

room and breakfast were great

the pool was too small

she saw us coming down to use the pool and came to meet us at the door instead of waiting for us to go ask her

start to finish the kind & efficient desk staff to the super clean updated room to the fantastic breakfast buffet

definitely felt like asking her about or for anything(like for laundry or the soda machine), was a crime or

only other thing that was not acceptable was the laundry

also, don't get room 101, it's directly under the laundry room

dirty laundry out in the open

the kitchenette was also very nice

we walked in, the hotel smelled wonderful - like fresh laundry

awesome breakfast

the hotel also has a patio off of the breakfast area and indoor swimming pool and it has a gas fire pit that

fitness center was closed for reconstruction

elevator & the outside door from the pool to the outside patio was broken, also the gas fireplace we wanted to

liked that the air conditioner worked and they had vending and laundry, the pool was very warm

cost was equivalent to the location n the fact that they had laundry on site n was close to shopping n dining

it had laundry facilities.

amenities and laundry are a bonus

the pool and private hot tub

laundry equipment was lacking and costly

location is great and the parking lot is nice

awesome wifi ! good location . came with a fridge, microwave and tv. nice staff

no wifi it's outside and no breakfast

paid wifi

desk employees should be a little more attentive to the desk and not chatting in back folding laundry & the

the pool. my children thought this was the most fanciest hotel they've been to

breakfast was the best, when you travel all night and need to rest and get up to a breakfast and

the only reason why i don't gave 5 stars is that the parking lot is small

breakfast was nice, (scrambled egg and other hot stuff) - staff really friendly, - coffee was good

are increasing numbers of kids playing in tournaments at this hotel

i liked the beds, the gym, free cookies. the pool area was nice besides being over chlorinated.

water wouldn t get even warm. the towel bar was falling off the wall.

basically a spa at our fingertips- great hot tub, nice sauna option, we even sat in the little pool because it

weren t informed ahead of time that the restaurant and bar were not open, disappointing to

probably needs new wallpaper as this was the only part of the room that smelled like a former smoking unit

breakfast wasn't all that exciting and the section of food wasn't worth the advertisement about

non-smoking room smelled like cigarettes

tvs where blurry, wifi was not good, not much option for breakfast

tvs where blurry, wifi was not good, not much option for breakfast

laundry is fairly expensive.

laundry room also available to guests-only $1

the property was super clean. loved the pool and hot tub. breakfast was yummy.

excellent breakfast choices; room was much nicer than expecting. clean and newer. very happy!

clean heated pool and very warm jacuzzi with plenty of towels provided

can work out and do laundry at the same time

breakfast, free parking, good size rooms / value, friendly staff, free laundry, induction hot plate/cooking pots

laundry facilities free and easily accessible

free laundry

the room layout, free laundry and swimming pool.

no free breakfast

very clean. nice pool. quiet.

the pool and gym were small

there was also vomit in the parking lot that somebody should have done something about

price was high for the size of the room, especially for the lack of amenities, such as not having breakfast

roomy, with kitchen

parking lot was awful... not plowed

i wish i could have stayed longer to use the indoor pool and jacuzzi

nice pool &

nice to have a pool and exercise room available

location was great ! friendly staff! parking was free!

pool for the kids, breakfast had lots of options, friendly staff, very comfortable bed, quiet rooms

the beds were comfortable and breakfast was fresh

good breakfast for kids, respectful night attendance (a general man).

good breakfast for kids, respectful night attendance (a general man).

was amazing they were very helpful from the time we came in i also like the fact that they had a laundry room

breakfast was very good

breakfast was well stocked

breakfast also had many options

pool water temp

we also enjoyed a cocktail at the lobby bar and coffee and breakfast at coffee shop

wish there was hot tub in pool area

like a resort as you have multiple restaurants to choose from, beautiful grounds, a glorious spa and fabulous

as you have multiple restaurants to choose from, beautiful grounds, a glorious spa and fabulous gym

the restaurant and bar are fantastic. service and food were excellent.

pool was a strong plus

was comfy we enjoyed the pool without kids at night 10-11 and the hot tub also starbucks coffee and the restaurant

also their bar resturaunt has delicious breakfast and the best blueberry mojito in the area

cleanliness, pool, courtyard and location.

gym and pool areas are very nice as

laundry facilities and the roof top patio was more than i expected

breakfast was tasty too

was no kitchen stove in the kitchen

very good fitness room

and put my last name in wrong and ridiculous way for the wifi password of the room

the hotel was equipped with a guest laundry

did not have sufficient on site parking available, had to park in a nearby field

ipad was broken in my carry-on when in the shuttle

liked the pool

breakfast. coffee. wifi and refrigerator and microwave

good tv and wifi.

oh, and the laundry situation

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was

staff friendliness, location, laundry

was told it was air conditioning on the roof or the laundry room

laundry is a hassle expect long waits since everyone else is trying to use the same tiny washer

no laundry facilities

were close to the elevator and until late we had people loud in the hallway kids/teens in the halls yelling and

it is nice to have a pool & hot tub

nice comfy rooms. hot tub is spacious. the pool is good for younger kids. staff is friendly.

our room was clean, no bathtub if you have kids, very quiet not much town traffic at night

it s close proximity to the airport and free shuttle.

helpful and nice staff, shuttle to airport, good location,

breakfast was very nice

breakfast was really good

difficult to manage with kids-parents like the hot tub and kids like the pool

the food was healthy and excellent. bed was cozy. loved the pool and laundry

covid-19 brown bag breakfast, no pool

the pool area is nice and the bar was great as well

convenient location to the airport with shuttle and stay & park available

the shuttle service to the mall of america was so convenient!

laundry - i am sensitive to fragrance

nice amenities. room was clean. liked having a workout area and on-site laundry options.

i loved that they had a work out room and laundry area

better breakfast the bed is great but need more space and room and the laundry is to much and need to put coin

overall i had a nice stay there, staff was very helpful, breakfast was free, & wifi was as

it would be nice to have laundry service on every floor.

pool is open early so the kids have something to do in the morning.

great pool area! nice rooms and great location for a local stay with the kids!

i would definitely go back, kids had a blast

beautiful renovations and the breakfast that comes with my stay was great

i decided to wash the bedding in hotel laundry

the front desk, laundry and common areas

we chose this place because it is pet friendly and the ability to have our own kitchen and do laundry on-site

the parking is close to entrance as well is elevator. staff is friendly. price is reasonable

this time there was garbage in the kitchen garbage that wasn t from me.

staff were very helpful and friendly and there is a laundry service

to do laundry and there was no laundry soap on hand

guest laundry equipment out of service. miniature room.

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

the shuttle bus driver was super nice.

the hotel had a nice pool and the free breakfast was an added perk

the continental breakfast was great with lots of options

we had basic kitchen facilities - microwave, refrigerator, sink

so the long walks to the handicap parking in front of the building were difficult for my husband

yea...hidswn parking fee

it was clean, nice pool area and the people were very nice!

parking

wifi was a nice perk too in the rooms

it was in a great spot for our event, the grand kids like the pool and size of the room

nice pool and weight room

i would have liked shower gel, shampoo and conditioner in the pool changing room showers, was a bit annoying

view from gym is nice

not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

kids toys were in shower

i didn t eat breakfast.

of the equipment in the gym is broken, and there aren't any options for a hot breakfast which is strange since

eat bed, big room and

at the aloft hotel in minneapolis and was impressed by the number of great amenities for both kids and adults

location and price were great. pool and hot tub were nice to have

good quality hotel with nice gym and pool.

grand kids and my son to see blink 182 and stayed at aloft

dry bar brand toiletries, excellent water

we wished for a pool and a laundry room (found a great laundromat about 2 miles away, but would have preferred

the shelf where the coffee and tea kit is, and the minibar, is very beautiful, with a complete kit, with good

great lobby space for a cocktail at the end of the night, wonderful drinks and bar staff

the room; bar/restaurant closed early; nothing in the room to tell us about hotel services like room service,

even with out daily room service, room was super clean