the pool was heated though

we felt that since we had a pet, we received a lower quality room

missing several items, had to be switched to a new room, was never provided with where to find wifi password,

main parking lot closest to the back room was out very

they are pet friendly which is super cool

the washer for laundry was out of order

the spa tub was great

my friends and i loved how the swimming pool, for adults, was open until midnight

their shuttle

the spa bath was not working room 106

breakfast was awesome and hotel staff and laundry were excellent.

only 1 washer and dryer for laundry. quite the wait for an open machine.

ice, vending, and laundry if needed

easy to get to. cleaned parking lot after snow.

it needs a pool or hot tub.

laundry

just had some encounter that one of tenant complained on us saying that we're crushing the pool

room, comfortable bed, cheerful staff, pool, plenty of monitored parking, convenient location

beds, clean rooms, nice breakfast and a working sauna

location to stay before flying out, they have a great shuttle service and plenty of parking for a small fee

dirty laundry out in the open

also, don't get room 101, it's directly under the laundry room

only other thing that was not acceptable was the laundry

definitely felt like asking her about or for anything(like for laundry or the soda machine), was a crime or

the breakfast was splendid, and the location is cool for it to be maplewood.

lots of kids running around

i wish the pool was open past 10pm, but other than that-no complaints!

the gym was amazing

was a group of parents with not-so-well-behaved kids running around the entire outdoor dining area

was clean, beautiful, everything worked beautifully, beautiful gym, great pool

the hotel was equipped with a guest laundry

love the shuttle to the airport and being able to keep my car here

rooms were clean, staff friendly, parking great, and breakfast had a good selection

the pool/room were awesome

did not have sufficient on site parking available, had to park in a nearby field

room service was better than average with nice staff

i enjoyed the view and my kids like the rooms so much they said they like their new home because that was their

room was quite small for 2 adults and 2 kids

complimentary apples and oranges in the gym were nice

tub didn't drain well, the yoga mats in the gym were really gross, and the room with two queen beds was tiny

no self laundry facilities

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

the kids had a great experience

good tv and wifi.

the laundry

however if you enjoy smoking the devils lettuce and sharing your dirty laundry for all the world to hear, you

laundry facility was cool

need to make sure ashtrays are in the smoking room

wifi was not at all working

breakfast options were great, free laundry facilities, clean and very friendly staff!

lack of machines in gym..

no shuttle service to the state fair.

were fantastic with full kitchen including stove top, dishwasher and full size fridge

we enjoyed the kitchen in the room. we loved the staff and their attention.

had laundry facilities and nice ironing board in room

clean laundry room, fitness center

fact that it was not communicated that the spa was closed

the pool, hot tub and fitness area were excellent and the on-site restaurant was fairly reasonable

the pool was little bit cold for my tasting at 5:30 am

younger kids will have less to do but still very comfortable

in the morning the breakfast was great

huge pet peeve of mine with all hotels in this area

staff and breakfast

hot tub would be nice but the pool is heated and was nice and warm.

pool laundry access to skywalk and public transport

finding wifi service disabled due to hardware issues at hotel.

pool laundry access to skywalk and public transport

the room was nice. the pool was nice. and the breakfast was nice.

very nice hotel and the pool was great.

guest laundry and pool was small

no guest laundry. had to drive miles to a laundromat.

the bar was fifthly

the bar and restaurant was awesome and right across the street from the xcel energy center

staff was extremely helpful. gym was nice as it was open 24/7

only for parking was hard when it was just us and the kids to get everything out of the car but the staff was

staff were very friendly, from the front desk, the staff cleaning around the hotel, maintenance, bar staff,

brand new facility with a full bar and small restaurant

pool is alittle to open to non swimmer eyes as it has full length windows facing main entrance,

great pool and excellent rooms!

beautiful decor, laundry and security measures. close to regions hospital

we enjoyed everything! the room was spacious, the kids enjoyed the pool.

entire hotel was very clean, the staff were very friendly, & the kids loved the pool

we slept so well and the kids loved the pool

my kids was able to play in the pool as long as they wanted too

they offer a guest laundry as well

it was a very popular hotel and the pool was crowded

its comfy,with extra dinner and drinks for free,kids enjoyed the pool too

shoot out to the cook, food was amazing (chicken alfredo pasta with veggies and chillie) small gym, but with

i brought all my kids and grandkids on our last visit and everybody loved it

there was no breakfast the laundry room was clean

my therapy animal was allowed the full kitchen and roomy bathroom.

no breakfast, no coffee, very loud til late and early in the morning

there was no breakfast the laundry room was clean

the kitchen

better breakfast the bed is great but need more space and room and the laundry is to much and need to put coin

nice amenities. room was clean. liked having a workout area and on-site laundry options.

laundry - i am sensitive to fragrance

i loved that they had a work out room and laundry area

wifi service is not good

oh, and get the dryer onsite fixed for laundry

my kids loved it

really - except the parking lot could use a little attention

also seemed annoyed with me needing toilet paper because when room service came earlier that day i had a do

biggest downside was wifi signal was poor, you could work on better coverage or add wired network plug in (rj-

i decided to wash the bedding in hotel laundry

the front desk, laundry and common areas

we chose this place because it is pet friendly and the ability to have our own kitchen and do laundry on-site

parking area and multiple doors for entrances.

the parking is close to entrance as well is elevator. staff is friendly. price is reasonable

the laundry machines were on different floors. those could be in a central convenient area.

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

hotel has a small, but very nice pool and gym

we liked the location, and it was awesome that the shuttle driver took us to the hockey game and was waiting

the view , free breakfast and cleanliness

key card reader at the back entrance, the one where housekeeping or laundry has facilities to the left immediately

smelling laundry machine

love that they had a laundry available

room and laundry area were very clean

fire pit, nice staff, laundry facilities

pool closed

i could not get on the wifi and the breakfast area was not kept clean or stocked

the shuttle driver was awesome

complimentary breakfast, wi fi, swimming pool and hot tub, luxurious towels, good bathroom products

location was perfect with the shuttle to the airport for my early morning flight

the food was healthy and excellent. bed was cozy. loved the pool and laundry

was comfortable the hotel was quiet we got in at 2am - the shuttle driver and desk staff were very, very helpful

has a shuttle available as well

the pool area was safe clean and a great place for the kids to hang while i went to work

top notch facility. meets or exceeds marriott standards very clean hot tub next to the pool

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

guest laundry equipment out of service. miniature room.

the snacks mid day and the breakfast was awesome.

man with beard at desk and lady next day were very good. great breakfast

breakfast

the staff was friendly and the pool area was clean

no breakfast or on site restaurant and the pool is still closed.

breakfast buffet a tad pricey

clean, beautifully decorated for the holidays, great bar with a fireplace- very cozy and nice.

very small gym and it gets packed early in the am.

guess service was a++ rooms a++ laundry a++

enough; availability of useful travel amenities like a workout room, laundry room, pool and a small store to

the laundry facilities were clean and very convenient

the hotel has great amenities such as complimentary breakfast, laundry room, exercise room, elevators, snacks

facility was better than typical for a hotel in this category and i was surprised to see guest laundry facilities

laundry facility in house

there was dirty laundry laying on the reception desk

laundry facilities came in handy

the price of you don't have a pet 35 a day if you do

i was giving a smoking room.

desk employees should be a little more attentive to the desk and not chatting in back folding laundry & the

pool and hot tub were cold

don't think anyone is to blame but the pool area of the building was quite chilly

super friendly staff, excellent breakfast

the pool. my children thought this was the most fanciest hotel they've been to

very clean interior including the laundry room, which i used due to a long stay for business.

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

location was perfect. the hotel and room were meticulous and breakfast offered was great.

wifi was not working during my stay

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

the breakfast was good and had lots of variety

provided everything we needed. didn t enjoy breakfast, was too busy sleeping in zzz

breakfast was just ok nothing great

you had to make sure you had breakfast early, as even the drinks were locked up by 930

limited seating for breakfast.

great location. very clean and staff were friendly. we enjoyed the free shuttle service as well.

we enjoyed the outside pool too

location, i liked having my own kitchen, not a ton of people around (i stayed over the weekend), i want the desk

nice room and outdoor pool was a fun change.

pool was broken, can hear between rooms pretty easily.

i was unfamiliar with how to get to the shuttle pickup area at msp and the staff worked together to ensure i

superb ? room was wonderful. pool & whirlpool perfect. breakfast incredible ud83dude04

neat, great staff, decent pool, quiet, great atmosphere at lobby. two tvs in the room.

easy access, clean and quiet kids loved the pool

the continental breakfast was hot and tasty

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

we even used the guest laundry room

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

updated, good variety for kids.

clean, friendly, roomy, great breakfast

no pool

loud air conditioner and high pet fee.

it was clean and breakfast had variety. the room i had was quiet. will stay there again

breakfast bar had great options fir kids

good bar and grills in parking lot so we could walk there

& they also have washers and dryers available (which would be great if you needed to do some laundry)

made us feel like family, assisting in many small but helpful ways--change for laundry, cleaned the room kitchen

nice room with walk-in shower, freezer, kitchen, modern decor

having the full size fridge, pool and work out rooms were awesome and very clean

feel like family, assisting in many small but helpful ways--change for laundry, cleaned the room kitchen and

on site laundry hot tub & pool exercise room a cafe offering starbucks coffee , breakfast, lunch & early

kids hated swimming in it and made our trip unpleasant

pool was so cold, we only lasted 5 mins

the staff and the bar didn't know how to make a drink and it was way to strong

the pool was a hot as a hot tub and my kids hated it. it was uncomfortable hot.

the room was decent, but had some damaged/outdated furniture, and there was no body wash or bar of soap for

on saturday night we came back late and the parking lot was full

worst part of our stay was the breakfast

didn't eat breakfast. room was fine.

while i did not have time to appreciate the pool, it seemed nice

no breakfast offered, none available close by. laundry facility was good.

very big, free parking, clean hallways, gym facilities and even the laundry room!

great location for amazing food across the parking lot

pool, poolside room was fun

the spa bath was awesome!

not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

great for kids too

couldn t get room service at the time of night we arrived. which is understandable.

great for kids too

kids playing foosball in the bar was very loud.

downside is that the pool was closed and there was no mention of that on the booking listing

great breakfast buffet

pool was nice sized

beautiful lobby! the best breakfast we'd had the entire 2-week trip.

having the pool open till 11pm was really nice

be helpful to have a change machine in laundry room for quarters needed to run laundry appliance

and clean accommodations, nice roomy space in room, helpful and friendly staff, clean laundry appliances, c

laundry room was a mess and something was in the washer that messed up my clothes

very small parking lot.

and spacious room with modern and useful furniture, useful kitchenette

very convenient to airport and mall of america. terrific shuttle service.

the pool was a little cold but it is a nice pool.

close to airport free shuttle and close to metro transit station.

that the pool was not open

there were so many kids in the pool we couldn't

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

going on in main lobby, no on-site laundry

in a convenient location, it has room service, and a caribou coffee right in the hotel

its location, bar / resturant and the staff

it was a good location, room (minus wifi) was ok.

one of our beds had dirty laundry in it

thankful they allowed a late check out

breakfast started after our shuttle depart time in the past i thought they offered a togo option

pool was nice

the small pool

clean and comfortable hotel in a safe area for my kids.

gym was big and had a lot of equipment

pool was really small

the internet in the gym did not work.

the location is great - so close to the moa. gym/pool are clean and well-maintained.

only thing which clicked was there wasn't a laundry in the building

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

no laundry facilties at the hotel

indoor pool and laundry facilities available (you will need quarters though)

items in the room, like: ironing board, luggage holder, laundry bag, bathroom light glass

the laundry on the second floor was neat and clean

the only place available to guests was laundry

the facility did not have quarters available for the laundry machines.

the laundry facilities were very old and outdated, and the bottom dryer was broken

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

i liked every thing here especialy the gym my kids loved it there.

nice clean room, awesome breakfast, bar on site, close to mall

pool was smaller than it looked on website

the floors in the room were a bit dirty. the dryer in the laundry room had quite a bit of lint.

and the pool was awesome

we love the lobby bar - to relax at the end of a long day - the bartenders are very friendly

they were accommodating, the shuttle to the airport was phenomenal and timely

large room, walk-in shower, airport shuttle

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

staff pool laundry

didn't realise there were a couple of people smoking and drinking alcohol in the pool

the gym and the pool and breakfast

warmer pool and no free wifi

then later she was kind enough to give us extra laundry

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

told me come get themself, if you want them housekeeping left the halls full of dirty laundry and trash

decent breakfast included and a laundry a bonus

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

pool was a tad small, but it worked for us.

clean. efficient shuttle service. friendly staff.

pool was very small- limit of 8 people. and the deck was slippery due to the type of tile.

breakfast area had a lot of room

up to date, clean, convenient, great staff, shuttle

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

a clean, comfortable room, great wifi (i worked 1 day from the hotel), near the moa & airport

had to walk across street for laundry and pay for breakfasts

95 for wifi which we didn't request

due to covid, the bar and restaurant were closed. luckily there is a good restaurant next door.

the gym and accommodations were great!

the hotel amenities - specifically restaurant (breakfast) and gym - were top notch for a room for this price

friendly staff, free tea and coffee in reception, clean, laundry available

i loved it was so clean and nice update and a indoor pool that the kids loved

the hotel is clean, breakfast was good with many options, and loved the option of being pet friendly

breakfast was way better than i expected it was just another bonus to an already great stay loved

covid restrictions on the pool and gym, but i get it, we gotta social distance

good laundry facility

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

easy check-in responsive staff laundry facilities

free laundry services

nos as close to the mall of america as other places, but with a very convenient shuttle

of good options, a fun lobby with plenty of space and built in entertainment for the kids, free laundry facilities

had a workout room, pool, and laundry if needed

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

i liked the free laundry. we stayed 9 days and were very comfortable.

we loved that the laundry was free and there were plenty of machines

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

the laundry facilities are too small for the number of guests. breakfast needed more variety.

machine was located on only one floor, inside the laundry room

suite, clean, great options available with having a mini kitchen, ice maker

pool was not available, but we probably would not have used it

pool was closed b/c of maintenance but they extended our check out time for the next day so the kids had time

the pool timing

a bit small and no sofa bed or room for a roll away so with kids age 9 & 11 i would need 2 rooms

to call room service did not work

the main entrance and surrounding sitting area, bar and restaurant were welcoming and eye catching

could use additional laundry fro guests. one washer and dryer for all.

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

staff was very nice....front desk to the laundry guy and others. all very pleasant.

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

couldn't find wifi code

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

breakfasts weren't free, they were room service ($20/meal) or a la carte items from the coffee bar

main hotel sign was not lit and the parking lot was a mess with construction

had a round of cocktails in the bar which were ridiculously over priced, and small

meghan at check in was pleasant and helpful. the shuttle driver was sweet !

i wish they had laundry machines in addition to send out services

attachment to mall, shuttle service, cleanliness of room

the bar and the room we were in

fact that is stated it was pet friendly and the mall it self wasn t and you couldn t leave pets unattended

also it is pet friendly that's a super plus for us

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

it has a great pool with a kids area

i booked thinking i had a fireplace and 2nd room

juice,water, granola bar that is mostly sugar

water park and game arcade for my kids

the pool hours weren't as long as we wanted for the price we paid

water park and game arcade for my kids

my kids had more fun than we expected

had so many great things for the kids to do

was a lot of noise coming from the laundry or maintenance room above

the gym equipment was not the greatest, some of the machines did not even work

wifi sucks

would stay there again only if they fix the wifi

free wifi which is not acceptable at this era of internet

my daughter had to move bags of laundry and trash out of the way in order to get through

and, the laundry uses way too much bleach on the bedding

food pantry, restaurant, pool, gym, laundry, large room

the customer service was poor and i accidentally left a bag in my room and there room service went through

good breakfast, excellent room service

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

staff was friendly & there's onsite laundry

wifi never worked for my laptop.

huge room, swimming pool, breakfast, tv, wifi

called down to learn that we were above the laundry

i feel like for an all you can eat buffet, kids should have a lower price

i hot tub to go with the pool.

breakfast omelette freshly made, very good.

breakfast, could have a little bit more

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

the room we had was next to the elevator and laundry so it was noisy all night

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

we asked them if there was a laundry room and for extra toilet paper

clean, modern room. great amenities of in room kitchenette and shared laundry

and a laundry room

with kids, this is so incredibly helpful

i could even imagine not liking, breakfast was fabulous, price was perfect and the hot tub was

pool was a good temperature for the kids

there weren't enough burgers during our time for breakfast but was sorted out

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

used the laundry facility and put my money into the dryer and the dryer didn t start

thw only thing lacking is a laundry room at rhis ptoperty!!

only need a laundry room to be absolutely p

had trouble finding laundry room and there was not change machine there

laundry facilities and the roof top patio was more than i expected

he rushed through the time breakfast was served and details on where the pool was located

kitchen and privacy curtain

was pleasantly surprised to find out that the room had a full kitchen and lots of desk space

the kitchenette isn't pratical because it doesn't have a stove and no pan

wanted to do laundry, the staff wasn t very helpful with knowing the cost and making change

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

i enjoyed the gym and swimming pool.

location, security, breakfast and ambience

the floor around the pool is rather slippery.

registration was unprofessional, folding laundry at counter

didn t get cleaned and we asked for towels and were told they would call the room after laundry was finished

so those need to be kept separately when doing laundry

whatever laundry detergent you use made me itchy all night

i stayed at the day inn because it was in the same parking lot as snapse center for wellness and healing

no laundry facilities

the pool was dirty and no hot tub

fitness room had a lot of equipment and was also very clean

were close to the elevator and until late we had people loud in the hallway kids/teens in the halls yelling and

are very clean, pool and whirlpool are really nice and families love it

was told it was air conditioning on the roof or the laundry room

close to light rail, very close to university, spacious room, friendly staff, use of laundry and exercise room

laundry is a hassle expect long waits since everyone else is trying to use the same tiny washer

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was

oh, and the laundry situation

laundry equipment was lacking and costly

price was a good value. lots of parking.

outside the property was covered with trash and pet droppings

wifi was 2

the location, pet friendly, staff was friendly.

laundry room

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with

the hot tub was relaxing and i'm glad i could do laundry

i knew the sheets were clean because i saw the cleaning staff washing loads of laundry. :)

some kind of heater or generator next door, an ice machine, vending machine, and people doing laundry at midnight

amenities and laundry are a bonus

liked that the air conditioner worked and they had vending and laundry, the pool was very warm

cost was equivalent to the location n the fact that they had laundry on site n was close to shopping n dining

it had laundry facilities.

we enjoyed the hot tub and pool

could use a table in the laundry room

clean, guest laundry convenient, location good

50 in laundry in cash and receptionist could have cared less, no sign credit card only

this property does allow long-term residents and has laundry facilities

cleaned my room and stole my brand new tide laundry soap that was $27,they kept coming in my room while i was