really neat fireplace

rachelle was an awesome host. the linens were soft and the room very comfy with the fireplace.

fireplace did not work

off street parking

the tub and fireplace were wonderful

helpful staff great accommodations awesome location great bar fun town

roof top spa looked great

location, amazing staff, tremendous bar, rooms with patios, free parking, roof top terrence with hot tub

this service is offered in the hotel, contractually, the crosby hotel is not responsible for spa and their

the moment we entered the front door until the moment we checked out and made our stroll to the parking lot

very dirty, dust and grime and everywhere, tub was disgusting, room service was bad

no pool or hot tub

light over spa tub woild have been nice, upgraded tv, and a mini fridge would be the most helpful

spa tub is old

beautiful vintage style room, big soaking tub and working fireplace, loved it!

prices of the room snack bar selections were terribly priced

pet friendly

00 pet fee for one night seemed high

no room service

they charge 75.00 pet fee. this was not mentioned until we checked in to the hotel.

room, helpful staff, convenient guest laundry

great staff, very accommodating - love the pool

was excellent, location easy to get to, free parking, comfortable bed, ease of getting service for extra towels

the breakfast, and staff were wonderful

breakfast was exceptional

phone always ringing, poor wi fi, not clean, loud patrons, managers kids were loud and screaming, laundry area

i like the pool and the breakfast was good, and the people were

parking lot is huge

i like the pool and the breakfast was good, and the people were

the parking lot was full at night

there are guest laundry facilities too

laundry on site

quiet. felt safe with cop s driving through parking lot for checks on property

seemed to be alot of police through parking lot. which is ok but made me wonder why?

then my guest was harassed in the parking lot

could have been just me but the jets in the spa bath didn't work the morning of departure but it worked the

i took my girl to her first room with a spa tub and we had a blast together.

the location of shopping around and the breakfast set up.

big room, clean, front desk staff. plenty of parking

clean pool.

pool towel blue stripe so they could easily be returned to the pool after a stay when they do laundry-- i don

pool and hot tub were great

breakfast wasn't that great, and also the parking lot was not salted or plowed from the snow

these are what kids love the most

we booked a room with a kitchenette, but there were no pots, pans, dishes or silverware to use

yah i?m in a king suit and listening to kids screaming next door.

had a nice pool & hot tub

and above me was a family with kids running and jumping until 11:30 at night

loved the pool and breakfast!

breakfast was really good. everything was hot n tasted good.

pool area was always picked up

breakfast options

breakfast did not include any eggs or sausage but everything else was thoughtfully laid out and

more variety on continental breakfast maybe sausage and eggs, more than one muffin option.

we also didn't like the lack of breakfast options

its a good place to stay. the breakfast and fitness centre are good.

pool and no hottub

great breakfast and very quiet!

free breakfast had not only the usual cold offerings -- cereal, milk and juice, donuts -- but also hot

the breakfast was very good

laundry being done in open alive just outside room at 11pm

parking was within a few steps from the entrance

free ice cream at the front desk, 24/7 coffee and gym, pool open late, hot breakfast.

not enough parking

breakfast was ample

be helpful to have a change machine in laundry room for quarters needed to run laundry appliance

laundry room was a mess and something was in the washer that messed up my clothes

and clean accommodations, nice roomy space in room, helpful and friendly staff, clean laundry appliances, c

very small parking lot.

advertised a breakfast - coffee and granola bars does not feel like breakfast to me

and laundry available too

parking seemed a little far from door and it was very cold to walk in and out.

breakfast was very good and the pool was nice and clean

free wifi

trouble connecting to wifi

was lied to was told pet friendly when to check in said doesn't allow dogs

the hotel was clean and comfortable. the breakfast was very good. the pancakes were excellent.

breakfast was great, big variety between hot and cold

room had human hair on the floor, second room chair broken, no control for fireplace, clock needs a battery

fireplace didn't work, which i didn't need but the lighting would have been nice

the coffee bar was very nice as was the breakfast

parking can be a challenge

cool indoor pool atrium for breakfast even more relaxing

the wifi password in the room or put it on the reciet at check in

the fitness room, the bar, the staff was very nice, invoice sent by mail automatically.

very big, free parking, clean hallways, gym facilities and even the laundry room!

no breakfast offered, none available close by. laundry facility was good.

room was nice and right by the pool witch was great for the kids to go in and out from the pool area and made

love the pool and pool view rooms! their suites are amazing. this has become my favorite hotel.

was a small squeaky wind turbine outside the hotel parking lot that was quite noisy

didn't eat breakfast. room was fine.

on saturday night we came back late and the parking lot was full

breakfast could have been better

the room was decent, but had some damaged/outdated furniture, and there was no body wash or bar of soap for

while i did not have time to appreciate the pool, it seemed nice

it was pet friendly and had a back door to bring our dog in so we could avoid people in the lobby

good bar and grills in parking lot so we could walk there

our room was near the pool or wasn't aired well as it felt musty

hotel advertised a whirlpool when unfortunately their pool is out of order

ideal location, quiet and comfortable rooms great breakfast and wifi

on site laundry hot tub & pool exercise room a cafe offering starbucks coffee , breakfast, lunch & early

unfortunately i didnt get to the pool so cant review that

pool was so cold, we only lasted 5 mins

stayed at this hotel for the pool was over chlorinated

the pool was also closed down, so no swimming

made us feel like family, assisting in many small but helpful ways--change for laundry, cleaned the room kitchen

& they also have washers and dryers available (which would be great if you needed to do some laundry)

the pool and gym were closed so that was a huge bummer especially for the kids.

very well anointed and furnished. pet friendly.,

the breakfast at the hotel is really good

didn't use it, but was impressed with the laundry facilities

the hotel has great amenities such as complimentary breakfast, laundry room, exercise room, elevators, snacks

also great that they have laundry facility which we needed

enough; availability of useful travel amenities like a workout room, laundry room, pool and a small store to

facility was better than typical for a hotel in this category and i was surprised to see guest laundry facilities

the bathroom doors didn't work properly, and the pool was very small.

breakfast was excellent

location was great. had no breakfast .

i never received room service and everything was shutdown so i don t know what or how the hotel really runs

no breakfast or on site restaurant and the pool is still closed.

room and laundry area were very clean

love that they had a laundry available

were given a room right next to the laundry area on the first floor which was extremely noisy

i also appreciated the self-service laundry room, which was a convenient bonus during my work trip

key card reader at the back entrance, the one where housekeeping or laundry has facilities to the left immediately

oh, and get the dryer onsite fixed for laundry

wifi dead spots in a couple of the second floor rooms to where you cannot login at all

really - except the parking lot could use a little attention

they wanted an extra $50 for early check in at 2:30 and noice levels into midnight were inexcusable

no adults with them and only one of the kids was actually staying in the motel

staff were very nice, the breakfast was wonderful, laundry onsite was perfect however, pool was great

also really enjoyed the pool/spa tub

breakfast spread was really good.

the good nite's sleep and hot breakfast was especially appreciated

parking was easy

with the social distancing with no breakfast it kinda sucked

breakfast and great air conditioning

the hot tub was way too small. didn t use the pool but was too small as well.

we didn't use the pool or fitness area, but it looked nice

free parking and lots of it

there was no breakfast the laundry room was clean

was dirty, no hygiene (shampoo, soap, etc) the wifi set up was confusing

no breakfast, no coffee in main area or in your room

no pots/pans, kitchen essentials available when there's a stove

front desk wasn't open, even after posted open hours only 2 devices can be connected to free wifi $100 a night

the breakfast

gym was small but adequate

this caused a lot of kids to go in there because pool was very cold too

in door pool looked really green. like moldy algae green.

and breakfast the person who works in kitchen was not for this position, really rude to every single customer

it had guest laundry

the pool area was so much fun for the kids! rooms were clean and comfortable. price was great!

wifi signal was fine

pool area is nice plenty of room and large clean hot tub

the food at breakfast is amazing and always so fresh

had laundry facilities and nice ironing board in room

clean laundry room, fitness center

pool wasn t available when we had our stay but it was fine we wasn t that bummed but we was

first night screaming mom at the screaming kids and the second night very loud adults into the early morning

that the pool and the bar isn t open yet or the restaurant

however if you enjoy smoking the devils lettuce and sharing your dirty laundry for all the world to hear, you

laundry facility was cool

the laundry

staff accused me & my company of smoking in the room & i don't smoke so why would i rent a room for a non-smoker

floor was a bit sticky (likely due to whatever cleaning product was used on it) and the wifi was slow at times

excellent breakfast. brand new facility. most comfortable hotel bed i have ever had.

pool and hot tube were a very nice plus

the pool and hottub were nice and had a free breakfast

good wifi

young man in the kitchen was unfriendly and did not keep the breakfast items stocked early in the morning

breakfast, dispensers rather than actual soap and shampoo, no laundry bag, non-fresh smell to whole

no laundry bag.

liked everything about the hotel from the clean bedroom and the jacuzzi so the breakfast to the maiden service

room was exceptional, free wifi, the owner is a sweetheart and location is prime its right behind the kwik trip

women didn t like being so close to entrance on first floor with flimsy locks on window to parking lot

nice people at the desk and setting up breakfast room was clean and the staff attentive will

the room was clean and spacious, the breakfast was wonderful, and we could not hear any noise while inside the

good free breakfast

was quite. the spa tub was wonderful.

a great pool

no self laundry facilities

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

pool, but enjoy the fact that it isn't next to the rooms and we don't hear hordes of screaming kids or smell

they offer a guest laundry as well

i brought all my kids and grandkids on our last visit and everybody loved it

shoot out to the cook, food was amazing (chicken alfredo pasta with veggies and chillie) small gym, but with

the tables hadn't been cleaned off when we went for breakfast.

nice staff, great breakfast, big hot tub, excellent happy hour, everything was very clean

beautiful decor, laundry and security measures. close to regions hospital

my kids was able to play in the pool as long as they wanted too

breakfast hours were short 7-10 am. parking is $25 per day.

didn t have the bar open because of staffing issues so understandable but was a bummer

the bar was not open in the lobby , by the days/hours that the sign said they would be.

pool laundry access to skywalk and public transport

gym and pool was nice, the washing room was nice to have

about lack of wifi during stay affecting my experience resolved by manager on duty quickly to my satisfaction

pool laundry access to skywalk and public transport

gym and pool was nice, the washing room was nice to have

did not have breakfast but bar was well stocked with many choices

ud83dude0bthe breakfast was so plentiful and delicious too

clean, quiet, gym had a lot of equipment.

complimentary apples and oranges in the gym were nice

filling american breakfast with home made strawberry preserve - delicious pancakes for kids

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

the laundry machines were on different floors. those could be in a central convenient area.

i requested a early check in (not expecting it) but i was able to check in an hour early

lovely pool and hottub

very clean. easy access to excel center by shuttle

the property was beautiful! the restaurant and bar were very nice as well.

bar was terrible i asked for coffee they didn't have any

pool is alittle to open to non swimmer eyes as it has full length windows facing main entrance,

s parts of hue building that aren t finished the bar is right on top of check in area which is odd restaurant

great pool and excellent rooms!

guest laundry and pool was small

no guest laundry. had to drive miles to a laundromat.

no breakfast but i liked the shuttle.

i wish pool stay one later

be nice if wifi worked

my kids and i needed to be up at 4:45, so that was problematic

from the picture it was 2 separate rooms so i thought this would be great when the kids sleep to watch tv and

hotel very clean has a great breakfast in the morning

the hotel room had the master light switch at the front door where the kids could turn them on and

we did not want room cleaning after the first night for a variety of logistical reasons (sleeping kids, getting

need an upgrade, would be great if you didn't have to go downststairs to use the microwave, the pool could be

many of parking lines have disappeared which was inconvenient at night

main parking lot closest to the back room was out very

of scary sat nite when the bar was crowded

the hotel is pet friendly and it was an easy check in and check out process.

breakfast options were great, free laundry facilities, clean and very friendly staff!

the shuttle was extremely convenient

it being downtown it wasn't close to any entertainment, restaurants nor convenient stores and the breakfast was

pool,spa, gym

the man shuttle driver was not friendly

swimming pool and hot tub were nice and warm

very neat with a great pool and hot

the breakfast

breakfast eggs should have been plain to allow for my kids to eat them as well

of my pet peeves is a slow draining shower with me standing in water

great breakfast selection

good breakfast.

very clean great breakfast

location, gym, spa & pool

level of food during breakfast was well maintained

everything we needed. laundry room was particularly welcome

we were a little concerned that we'd be able hear the music from the outside patio at the bar down the road

pool was nice

was centrally located with lots of good restaurants nearby and it was very nice to have a bar and restaurant in

and the fact that they had a restaurant and pool was great for unwinding

the washer for laundry was out of order

parking was extremely limited at certain times of the day due to the neighboring restaurant.

that the spa was out of order

having a child, the indoor pool was an added bonus and o could also relax in the jacuzzi

the breakfast was great alot of options to eat and they stayed open until 10am

only 1 washer and dryer for laundry. quite the wait for an open machine.

breakfast was awesome and hotel staff and laundry were excellent.

ice, vending, and laundry if needed

feel they need to paint lines for parking spots i came back from the event i attended and some vehicles where

oversize parking lot, nice because i was here for a car show and was able to park away from the busy part

laundry

parking was

awesome pool, hot tub, staff and availability of nearby restaurants

there wasn't much parking

need an actual kitchen to make a good breakfast

desk employees should be a little more attentive to the desk and not chatting in back folding laundry & the

breakfast was the best, when you travel all night and need to rest and get up to a breakfast and

tv noisy too loud at breakfast. annoying. like the oatmeal but too watery.

super friendly staff, excellent breakfast

it had a variety of breakfast options, a swimming pool, fitness room, and was directly across from an applebee

dirty laundry out in the open

only other thing that was not acceptable was the laundry

also, don't get room 101, it's directly under the laundry room

definitely felt like asking her about or for anything(like for laundry or the soda machine), was a crime or

wifi not work

the spa is top notch also the pool is great

it was a good experience. the depth of the pool could be deeper.

wish there was hot tub in pool area

hot tub, sauna, swimming pool and good restaurants too

the restaurant and bar are fantastic. service and food were excellent.

like the laundry on site and the pool with hot tub were perfect temps

clean throughout the entire facility, generous size room, fresh comfortable bed, and tasty hot breakfast

clean and quiet rooms, fantastic breakfast with lots of options

the breakfast was great vary clean hotel will definitely go back and stay

due to the nichols inn getting overflow from a concert that was happening at treasure island casino

parking lot needs some work

the wifi is horrible and it's a chore just to get the password

the parking is great

had booked a nonsmoking room; there was a water leak in that room so we were moved to a smoking room

people partying in the middle of the parking lot

getting in and out was easy and the handicapped parking was convenient

spa tub in the room had cold water

breakfast was good, location was good and staff was great!

it was clean and the beds were so comfortable and the breakfast was a nice touch

great friendly staff. nice hot breakfast.