facility was better than typical for a hotel in this category and i was surprised to see guest laundry facilities

the laundry facilities were clean and very convenient

guess service was a++ rooms a++ laundry a++

the hotel has great amenities such as complimentary breakfast, laundry room, exercise room, elevators, snacks

the laundry room. all the machines actually work

to covid - no restaurant, breakfast, pool or fitness center were available

i never received room service and everything was shutdown so i don t know what or how the hotel really runs

always love staying here when in afton. the room and gym are fabulous and staff excellent

a definite 4 star-very clean and pet friendly

one person in kitchen - thus food took almost an hour for some appetizers

& they also have washers and dryers available (which would be great if you needed to do some laundry)

made us feel like family, assisting in many small but helpful ways--change for laundry, cleaned the room kitchen

even the breakfast staff was amazing

liked the room and the pool area

the bar in the kitchen was nice

on site laundry hot tub & pool exercise room a cafe offering starbucks coffee , breakfast, lunch & early

newer property with indoor pool

pool was so cold, we only lasted 5 mins

pool area was spacious and clean

stayed at this hotel for the pool was over chlorinated

there was no breakfast the laundry room was clean

easy location and pet friendly.

too many hotel guests just loitering in the halls, in the lobby and in the parking lot

no breakfast, no coffee, very loud til late and early in the morning

no breakfast, no coffee in main area or in your room

no breakfast offered, none available close by. laundry facility was good.

very big, free parking, clean hallways, gym facilities and even the laundry room!

hotel was clean, the rooms were comfortable, pool is amazing

the spa tub in our room and the breakfast voucher's.

they allowed me early check in and late check out

the room was decent, but had some damaged/outdated furniture, and there was no body wash or bar of soap for

worst part of our stay was the breakfast

while i did not have time to appreciate the pool, it seemed nice

on saturday night we came back late and the parking lot was full

breakfast could have been better

the swimming pool/spa pump was out of order, so no use of those amenities.

hot room due to broken air conditioner in the room, so the wifi was not working at all, for

pool and fitness center were a nice bonus

clean rooms, good breakfast, best value in the area and good location.

more parking spaces

the breakfast was good and i just gave a very serene and calming and relaxing environment

no pool

clean room and yummy breakfast.

for 3 nights, nice breakfast, clean rooms, quiet really likes small but comfortable hot pool

parking lot needs a upgrade

be helpful to have a change machine in laundry room for quarters needed to run laundry appliance

laundry room was a mess and something was in the washer that messed up my clothes

and clean accommodations, nice roomy space in room, helpful and friendly staff, clean laundry appliances, c

parking lot is congested with minmal handicap parking spaces

breakfast was ok, but i love the location!

oh, and get the dryer onsite fixed for laundry

limited pool time.

no working wi-fi. it was a long 3 days not having any wifi in our room

complimentary breakfasts were very good

clean and felt safe. nice breakfast

love that they had a laundry available

key card reader at the back entrance, the one where housekeeping or laundry has facilities to the left immediately

were given a room right next to the laundry area on the first floor which was extremely noisy

evidently she did not, because when we did laundry a few days later, that dryer was still in operation, and

room and laundry area were very clean

clean laundry room, fitness center

had laundry facilities and nice ironing board in room

could not get served at the bar. tried room service, no answer!!

the pool was little bit cold for my tasting at 5:30 am

we asked for room service since we stayed 2 nights and was not given since it was 'outside of the time frame'

the laundry

however if you enjoy smoking the devils lettuce and sharing your dirty laundry for all the world to hear, you

laundry facility was cool

nice you can get a smoking room and a lot of other places don't allow smoking. great location

staff accused me & my company of smoking in the room & i don't smoke so why would i rent a room for a non-smoker

they are pet friendly which is super cool

pool was broken, gym didn t offer much

the pool was heated though

pool area was very cold! pool said heated pool was not

i liked the decor, staff was nice and parking

no self laundry facilities

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

pool was great for kids and check in and out super fast.

room service was quick and delicious

filling american breakfast with home made strawberry preserve - delicious pancakes for kids

the bar restaurant is recommended, staff everywhere was amazing

the gym area was also adequate and appeared clean

great staff, very clean, great breakfast

beautiful decor, laundry and security measures. close to regions hospital

gym is excellent, pool is reasonable

the bar was not open in the lobby , by the days/hours that the sign said they would be.

clean, very nice staff, nice breakfast, nice gym and parking

we enjoyed everything! the room was spacious, the kids enjoyed the pool.

the washer for laundry was out of order

lots off options for breakfast and the front desk employees were very kind.

the breakfast was great alot of options to eat and they stayed open until 10am

parking with the bar next door is kinda tricky

could have shuttled other than the airport. breakfast was out of everything.

pool laundry access to skywalk and public transport

free wifi, pool and cookies

the pool is nothing special, goes up to about 5ft deep. no hot tub.

clean rooms and gym.

gym and pool was nice, the washing room was nice to have

breakfast was awesome and hotel staff and laundry were excellent.

ice, vending, and laundry if needed

only 1 washer and dryer for laundry. quite the wait for an open machine.

it needs a pool or hot tub.

stayed here a number of times. pleasant staff. clean rooms. pet friendly.

laundry

pool was cold

clean & friendly staff & awesome breakfast!!

comfy bed, large flat panel tv, kitchenette space with a tall mini fridge (internal freezer compartment)

left early from the room, was the worst hotel i have stayed at, the spa was brown water, the pool was yellow

they offer a guest laundry as well

nice clean room with a great pool area, love the happy hour and breakfast options

my kids were complaining about the letout bed had spots on it and whoever started to clean our room

the kids love the pool

the free wifi was good, even with a vpn connection

no guest laundry. had to drive miles to a laundromat.

guest laundry and pool was small

we used the free shuttle which was very convenient

very satisfied with the early check in especially with an earlier then normal hockey game

room service was horrible.

is 20$ a day, there was a hotel party and a bunch of cops showed up so my kids were scared, that same night our

wifi was not free without a membership

lack of wifi

liked how close it is to the excel energy center also the hot breakfast, friendly staff and easy check

pool was clean

the property was beautiful! the restaurant and bar were very nice as well.

great pool and excellent rooms!

pool is alittle to open to non swimmer eyes as it has full length windows facing main entrance,

wifi is advertised as free, but is only free to members of marriot's club; joining the club is free

brand new facility with a full bar and small restaurant

desk employees should be a little more attentive to the desk and not chatting in back folding laundry & the

parking was kind of a cluster mess with the applebee s right there

it had a variety of breakfast options, a swimming pool, fitness room, and was directly across from an applebee

great hot breakfast with many choices. pool was fun for grand kids.

tv noisy too loud at breakfast. annoying. like the oatmeal but too watery.

also, don't get room 101, it's directly under the laundry room

dirty laundry out in the open

only other thing that was not acceptable was the laundry

definitely felt like asking her about or for anything(like for laundry or the soda machine), was a crime or

this is only a studio with a nice kitchen but without any kitchenware

breakfast options were great, free laundry facilities, clean and very friendly staff!

good breakfast area

were fantastic with full kitchen including stove top, dishwasher and full size fridge

lack of machines in gym..

there is an exercise room and indoor swimming pool

the laundry machines were on different floors. those could be in a central convenient area.

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

we did not get a chance to use the pool

breakfast was good

the room was bigger than anticipated and we loved the shuttle!

pool towel blue stripe so they could easily be returned to the pool after a stay when they do laundry-- i don

the big fridge was great free newspaper always a plus nice pet area with poop bags

comfortable lobby complete with a fireplace

clean, convenient and with an excellent breakfast.

i didn't check out yet and room service opened the door while i was still there

seemed to be homeless people sitting in the parking lot day and night

the spa tub was nice.

breakfast was average

no elevator-tv didn t always work- wifi didn t work either

able to book online when you have a pet

there are guest laundry facilities too

laundry on site

it was quiet and had ample parking when i couldn't get the tv to work he came right up to figure out that i

a blizzard and the staff was exceptional in helping me the next morning when i was stuck in the parking lot

parking full and limited spaces

room, helpful staff, convenient guest laundry

fabulous staff - especially the gal in charge of the breakfast area! pool was lovely!!

was excellent, location easy to get to, free parking, comfortable bed, ease of getting service for extra towels

breakfast was good

great staff, very accommodating - love the pool

phone always ringing, poor wi fi, not clean, loud patrons, managers kids were loud and screaming, laundry area

big spa and swimming pool available from 7 am till 11 pm

dirty pool

did not have the breakfast.

i like the pool and the breakfast was good, and the people were

it had guest laundry

convenient, great price, offer breakfast

clean breakfast room with good variety of choices from hot foods to cereal, fresh fruit, yogurt, breads

wifi kept going in and out here and there

fix the things broken before renting the room out. also the wifi is too much work to use.

kids running up and down the halls

grab bar is needed next to bath products - i m 5 1 with ms; hard to dispense without grab bar

like the hot tub being so small and kids playing in it screaming, or the pull out sofa bed most uncomfortable

i don't like the unsecure wifi network.

the breakfast options were great, especially the warm cinnamon rolls!

loved the pool and i enjoyed the hot tub

breakfast was very good, nice variety to choose from

the pool was closed during my stay.

the last morning my truck was broke into in their parking lot and they do not have cameras

best hotel breakfast ever!!

love the price, the amenities (pool, hot tub, hair dryer & wifi), the bed was super comfortable

pool and hot tub were great!

they have several dedicated spots for truck & trailer parking

there were crumbs, pet hair and dirt behind the night stand

i like that the pool was functioning. the staff was great. loved the patio area.

we also enjoyed a cocktail at the lobby bar and coffee and breakfast at coffee shop

spent time in the bar - great drinks and service

the prices of the spa are very high, however, and that might deserve a second look

the best hotel gym as well

just put in a pool, which is great; however it is very very small and seems to only add chaos and noise

we are very sensitive to pet smells and this property does allow pets so be sure to ask for a pet free room

the signature drink at bar and atmosphere was lovely

prices of the room snack bar selections were terribly priced

very clean and nice. the staff were very friendly and the bar attached to it is great.

the restaurant was delicious, and the room service was perfect for when we needed a late-night snack

really neat fireplace

the tub and fireplace were wonderful

room , very cozy and lovely, the jacuzzi and the fireplace were perfect

nice jacuzzi tub, dual fireplace, and king size bed

there was a lovely fireplace in the room but it was only for

the room and everything that was in it the pool ,,the fire place ,,no smoking,, the only thing was a mircowave

tap beer (all of it) in the bar had a problem with the lines. tasted and smelled like manure.

i looked online and picked my room, it had a fireplace

loved the victorian style room and especially the fireplace.

charm - lovely room, fireplace, corner tub and balcony

there was no fridge, no ice bucket no vending, the pool was not open, and the hot tub had the same people in

parking was good and food was also good

lobby is nice with a fireplace, staff was friendly and helpful

dusty furniture, the kitchen table was a long wooden board with uncomfortable chairs

love the location, outdoor hot tub, onsite bar and restaurant!

laundry being done in open alive just outside room at 11pm

complimentary ice cream sunday-thursday the breakfast was a great selection and very comfy and clean environment

the pool area was fine too

fan didn t work in the gym. outside courtyard wasn t lit up very good at night.

friendly staff. great breakfast. nice pool.

should have a hot tub in the pool area

staff were quick to respond to any questions and be sure we knew about the breakfast and any other services

dirty floors on steps. waiting for fitness room to be completed.

was nothing that told us the pool would be closed all of us were looking forward to going in the pool we didn

the breakfast was very good

family friendly and ample parking

pool was a little small and busy with kids, so didn't use it

pool was a little small and busy with kids, so didn't use it

pool was a little small and busy with kids, so didn't use it

hotel was great, comfortable beds, great breakfast, staff was great, excellent hotel

the hotel was equipped with a guest laundry

the pool/room were awesome

were a lot of semi trucks in the parking lot making parking a little intimidating but there were spots available

budget price for the family of 5, good location, gym, pool

shuttle to the airport

and laundry available too

the hotel allows pets and one byproduct is the elevator had something of a wet dog smell.

breakfast was good and hot

free wifi

parking lot could of been bigger.

rooftop bar was excellent, very comfortable, food was great, chris the bartender was superb

the fitness room, the bar, the staff was very nice, invoice sent by mail automatically.

awesome, the room service food was delightful, in taste and presentation.

is a little dark due to being on first floor for pet and needing curtains closed

rudy's red eye grill was good and offers room service

good tv and wifi.

staff were very nice, the breakfast was wonderful, laundry onsite was perfect however, pool was great

we loved having a spa bath and we had it at a great rate

breakfast had good options

the spa tub had not been cleaned from the previous guest(s)

rooms were very clean! breakfast was great!

nice amenities. room was clean. liked having a workout area and on-site laundry options.

i loved that they had a work out room and laundry area

laundry - i am sensitive to fragrance

better breakfast the bed is great but need more space and room and the laundry is to much and need to put coin

there was no pool for the kids.

the front desk, laundry and common areas

we chose this place because it is pet friendly and the ability to have our own kitchen and do laundry on-site

i decided to wash the bedding in hotel laundry

the room wasn't clean as usual and it had bit if a pet smell to it first time that has happened.

this time there was garbage in the kitchen garbage that wasn t from me.

breakfast was great, pool area was nice, and the staff were friendly

shuttle bus from airport

nice clean rooms, pool area and overall facility. very good experience, i'll stay here again

great location, clean rooms, and great breakfast.

great breakfast, staff was on top of keeping it fully stocked

the food was healthy and excellent. bed was cozy. loved the pool and laundry

the staff was so kind, they offered the free shuttle from hotel to mall of america and to the airport

the food was healthy and excellent. bed was cozy. loved the pool and laundry

staff was excellent, shuttle transport was great!

the pool area was safe clean and a great place for the kids to hang while i went to work

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

guest laundry equipment out of service. miniature room.

our arrival back in msp the shuttle back to pick up our car was not operating even though it was in within the

it had a better-than-average free breakfast

the staff, the location, and the free breakfast in the morning!

we walked in, the hotel smelled wonderful - like fresh laundry

wifi was terrible

locaton free parking

) the wifi was horrible; every 10 minutes, i had to reconnect my laptop, which made working here really

the parking lot was a little dark.

it had laundry facilities.

amenities and laundry are a bonus

liked that the air conditioner worked and they had vending and laundry, the pool was very warm

cost was equivalent to the location n the fact that they had laundry on site n was close to shopping n dining

nice big pool, room was clean. fridge and microwave was nice

laundry equipment was lacking and costly

pool

i liked that there was no charge for my pet thank you.

the pool i tf wasn't filled for a good reason tho

location is great and the parking lot is nice

laundry facility in house

laundry facilities came in handy

there was dirty laundry laying on the reception desk

my bed cover had pet or i don't know what kind of hair all over i had to ask to get a new one 2 minutes after

kitchen

a laundry room on 2nd floor

restaurant was excellent, pool area was well maintained

clean, professional staff, nice breakfast choices.

wifi was fickle, but that's typical in many hotels.

no room service due to covid.

were next to the laundry room and one night coins from the machines were collected during the night

breakfast excellent - something for everyone and plenty of it

breakfast was very good. everything was fresh and warm. good selection for a free breakfast.

bed was awesome! breakfast could have been better more variety.

convenient location, easy parking

the gym.

the hotel falsely advertised they have a restaurant and a bar/lounge

there were a few dead bugs in the pool area.

i liked the location and it was quiet. also the pool was nice.

only thing that make use feel unwanted was when we were in the pool and a mother and her girls were staring at

weren t informed ahead of time that the restaurant and bar were not open, disappointing to

had nothing to do with the property or staff, but there were a large group of unsupervised kids in the pool area

cool be a bar in the pool area or a waitress to come and ask if adults want anything

rooms, pool area, absolutely love this hotel and staff!

the room was a great size which really helped and had a good sized bar fridge and microwave.

pool is tiny, but for our group of girls it was perfect for a close knit team bondi g experience

pool was perfect for the kids

start to finish the kind & efficient desk staff to the super clean updated room to the fantastic breakfast buffet

covid-19 has made it necessary for them to simplify breakfast but it was ok.

pool was perfect for the kids

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

very clean interior including the laundry room, which i used due to a long stay for business.

location was perfect. the hotel and room were meticulous and breakfast offered was great.

ran out of pool towels at night and closed pool early

had issues with wifi at first

there was no breakfast no hot coffee no cable channels nothing and there under pet friendly but there not but

we stayed in a non smoking room that clearly had been smoking

breakfast i thought was okay it could have been out a little sooner i believe it was 8 by the time

desk clerk was very nice and was able to switch me from a smoking room to a non-smoking room and worked with me

of that it's a challenge to get used to wifi that doesn't work all the time, the stingiest towel policy i've

the breakfast was good and had lots of variety

breakfast was just ok nothing great

wifi was down the whole time. bed was hard and squeaky.

it was well worth the money. breakfast was fantastic! so many choices!

provided everything we needed. didn t enjoy breakfast, was too busy sleeping in zzz

not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

was grateful for pizza place that delivered, but that took an hour so instead of getting kids to sleep by 11

room service was 20 minutes late.

convenient location, with a shuttle to the terminal (used because the bridge to the terminal was closed)

kids toys were in shower

laundry is fairly expensive.

laundry room also available to guests-only $1

it was very clean, lots of parking, breakfast.

pool was open and the water in the bathroom got very hot, perfect for a nice hot bath

loved your breakfast offerings

breakfast, free parking, good size rooms / value, friendly staff, free laundry, induction hot plate/cooking pots

i brought some oriental rugs down for cleaning at the american rug laundry on lake st, mpls

can work out and do laundry at the same time

laundry facilities free and easily accessible

free laundry

pool was broken, can hear between rooms pretty easily.

no pool available

great staff and great pool and great location!!!

staff, breakfast, early check-in, shuttle, welcome bag, comfortable bed with good pillows.

location, i liked having my own kitchen, not a ton of people around (i stayed over the weekend), i want the desk

me and my kids were really hoping for a nice hot breakfast

small gym, no hair dryer.

could have been a few more options for breakfast and the hot breakfast wasn't very hot.

location and breakfast

the extra space . traveling with 3 kids can get crowded at a hotel.

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

we even used the guest laundry room

to card payment option, not coins), clean updated little gym and equipment, convenient indoor pool (though needed

for laundry (though needs to be upgraded to card payment option, not coins), clean updated little gym and

was amazing they were very helpful from the time we came in i also like the fact that they had a laundry room

the riff raft hanging out in the parking lot all night

parking lot was a little packed bit plenty of room to park close to hotel for free

breakfast was great many options to choose from plenty of fresh fruit and it was kept up

continental breakfast was very good and a good variety as well

laundry facilities and the roof top patio was more than i expected

breakfast is typical of hotel free buffet breakfasts, but the staff is very helpful and

wifi went down for the last two days we were there and i needed it for my work trip

rooftop bar has great views and feels like you re at home

the kitchenette isn't pratical because it doesn't have a stove and no pan

t have a pizza in the common area due to onsite restaurant, swimming pool was way smaller than pictures

was only the starbucks for breakfast, and no free breakfast

there was also vomit in the parking lot that somebody should have done something about

nothing i didn't like but a continental breakfast would have made the stay perfect!

two standout staff people: reggen at the front desk: excellent service johnna at the bistro bar: handled a full

parking lot was awful... not plowed

due to covid -19 all the fun stuff was closed at the hotel (pool, ball court)

it didn't have a microwave. pool was a little cold.

pet charge of 100 dollars. staff was rude.

the room was clean, & the kitchen was nice with all the basic tools .

was great, staff very friendly, breakfast was great but husband said his was a bit cold

the pool was close

with two small kids and bags that was a huge hassle

plenty parking spaces

did not have breakfast but the location was good where it was served.

no laundry facilities

room breakfast swimming pool

fitness room had a lot of equipment and was also very clean

checked in a day early after having to leave a hotel in shakopee late in the evening with 2 young kids tow

only the no free wifi for guests.

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was

was told it was air conditioning on the roof or the laundry room

oh, and the laundry situation

laundry is a hassle expect long waits since everyone else is trying to use the same tiny washer

staff friendliness, location, laundry

the bar service

parking was convenient. everything looked nice and clean

there was still ice all over the parking lot, which made it a little treacherous at night

also their bar resturaunt has delicious breakfast and the best blueberry mojito in the area

i was sad the pool was closed.