the pool area was clean and comfortable

we are from out of state and had a late flight home, late check out was honored without any issues or charging

tight parking for full size vehicles.

breakfast

breakfast in the morning was

it would be nice to have laundry service on every floor.

the slide in the pool was closed on sunday, it would have been nice to know that in advance.

of the staff were really friendly and helpful, our room was clean and spacious, and the breakfast room was well

great staff, kids enjoyed the pool

pool has a nice slide, there is a smaller pool for little kids that has a splash area

price, was quoted a rate and it was 40.00 more when we arrived breakfast, there was no meat

i know because of the pandemic there are restrictions but a free breakfast of a banana a small muffin and a

pool and hot tub were the best part.

clean, helpful staff, nice pool facilities

breakfast was delicious, with fresh scrambled eggs, waffles, greek yogurt & fresh fruit

friendly lady also in kitchen

great parking. friendly staff & a great breakfast bar.

great parking. friendly staff & a great breakfast bar.

a nice place to take your family plus it's dog friendly w take are pet with us so that's a

pool, location, room size and amenities

staff were very nice, the breakfast was wonderful, laundry onsite was perfect however, pool was great

the pool

snacks available in the evening, breakfast in the morning

very nice. stayed here previously. clean and nice breakfast

very clean rooms. breakfast was great!

good price for room and on laundry, but thats it.

breakfast was bare minimum

wifi was down so checkin was painful

when the breakfast buffet and the pool area reopen this place will be a hidden gem

when the breakfast buffet n pool open back up it s going to be a wonderful place to stay

staff was friendly, rooms were clean and breakfast area was very clean and coffee was good.

great location clean room and secure parking area and building area.

breakfast is minimal, but still adequate

breakfast could've been a bit better

excellent parking lot for when we gotta pull a trailer with us

let friendly..pool ....breakfast..laundry.

was next to the laundry and 11

i don t like spiders and the pool was dirty

hair in nightstand drawers, stained dirty carpet and walls

easy parking

big piles of dirty laundry on visual site that the front desk staff washes and puts away

laundry machine was broke.

the area, pool and hottub hours for the adults without kids!!! and breakfest in the morning.

the free breakfast was really nice and i always appreciate a pool.

the toilet running and pipe noises that came from the spa tube side of the room

parking difficult

location was awesome and perfect in the breakfast was amazing perfect delicious

awesome, the room service food was delightful, in taste and presentation.

perhaps more parking. it is a very busy hotel/very nice restaurant on friday nights!

comfortable and clean restaurant was delicious staff was great and the price was reasonable for a pool side room

it seems like a small parking lot is a little small.

not much of a breakfast but i get it. its due to the virus. it was a convenient location.

we loved the fact the pool was open and our room was nice and very pet friendly

would be nice if there was an option for a slightly earlier hot breakfast on saturday

i like the comfortable feel of the hotel and they are pet friendly

the hotel falsely advertised they have a restaurant and a bar/lounge

they even had a little bar in the lobby which was nice

on the downside: the pool and hot tub seemed really dirty and the surrounding pool area did as well

pool looked waaaaaay bigger in the picture, in reality it was the smallest hotel pool i've ever

the gym.

a laundry room on 2nd floor

hot items on the breakfast bar were old and cold.

i wish they had a sauna in the pool/hot tub area.

good breakfast choices. good parking options.

great staff. the breakfast is awesome. nice pool. restaurant on property.

clean, great breakfast and coffee!

the gym is very useful, it has exercises for the back, arms, chest, legs, among others

pool was awfully small and no hottub.

the pool was too small

pool, said was heated but was cold, never enough towels at pool, needs better selection for

were next to the laundry room and one night coins from the machines were collected during the night

very clean, good breakfast, comfortable bed, nice staff

breakfast was very good. everything was fresh and warm. good selection for a free breakfast.

plenty of parking available

bed was very comfortable, the breakfast was good, the rooms were clean, there was plenty to like about the hotel

was closed, staff had no quarters for the laundry, hotel was out of shampoo

, staff was very ignorant to the fact or sympathetic about the situation , pool out of order, laundry room was

only criticism i have is the laundry there like the bed linens and towels all smell funny

ground floor as requested. quiet. 24 hr access to side door. pets allowed. parking. price.

pool and hot tub been closed for awhile

breakfast, laundry, location

really, would have liked to soak in the hot tub when i returned from an event at 11pm but pool was closed

there was a gym, swimming pool and hot tub

clean hotel, clean rooom. nice hot tub. good breakfast. very nice staff.

clean, nice pool

found dirty laundry under our bed, one of the light switches didn't work, no carpeting in the hallways due to

decent place, good size rooms, no laundry one ice machine.

only downside is there is some remodeling going on but didn't bother us much other than the laundry room was

pool area has always been not so great here the vibes just a bit dingy the hot tub is closed off

even get in the hot tub due to some guy in there doing weird things making weird noises, on-site gym was not

people were vaccuming at 9pm laundry going at 4am (community laundry)

the room we were first sent to was not ready, dirty laundry on the floor. seemed understaffed.

breakfast sucked.

it's location and that it was pet friendly

the continental breakfast was granola bars and boxes of apple juice.

i would almost have adult swim for a bit for adults to enjoy hot tub without kids jumping in and out

no towels in pool had to go to front desk

the hot tub was way too small. didn t use the pool but was too small as well.

the amenities (gym, pool) and the room

the ladies working the breakfast were very friendly and made the atmosphere feel very homey!

like the hot tub being so small and kids playing in it screaming, or the pull out sofa bed most uncomfortable

night, there are lots of kids swiming, and runing around 1,3, and 4th floor

i could hear a band playing at the bar inside my room

this caused a lot of kids to go in there because pool was very cold too

friendly staff, clean rooms and breakfast and an outstanding breakfast.

of trash in the parking lot

convenient location and vending machines with laundry ashtray provided for smoking

so even though the parking lot is brightly lit, the curtains kept the room dark enough that the light didn't

parking can be tricky. bigger parking lot would be a great asset.

also being a smoker it s nice to have a smoking room

checkin was a bit awkward. type of wifi offered problematic for vpn

it had guest laundry

the food at breakfast is amazing and always so fresh

pool water temp was cold and no towels near evening

wifi kept going in and out here and there

breakfast was very good

facility, but do not stay in 104 or 105 which back onto the laundry that runs all night

no laundry facilities

been staying at the hotel for a few days have his personal belongings taken from the guest laundry area, thrown

was right around the corner and the laundry room was right beside us

liked that they had the laundry room, although due to the number of people, it was tough to get a machine

from a great breakfast to a nice comfortable beds and most importantly great smiling staff

about the hotel but the noise, door closing, people talking loud, kids running in the hallway on the 2nd floor

there wasn't enough parking and i had to try to make due with the trailer i had.

t get the wifi to work for either my personal or work laptops

plenty parking spaces

great breakfast, quiet. spacious room, close to unw saint paul

pet charge of 100 dollars. staff was rude.

breakfast and the evening appetizers that were served.

the room was clean, & the kitchen was nice with all the basic tools .

i wish i could have stayed longer to use the indoor pool and jacuzzi

they already took 400 something n redid my reservation bc i had a pet with me then charge me not just the pet

it was filthy; smelled like body odor and dried beer, there was hair all over the shower and the kitchen counter

card and didn t tell us anything about wifi, checkout time, how to find our room, or the free breakfast

it had a very cute kitchen we were anxious to cook

no breakfast

we walked in, the hotel smelled wonderful - like fresh laundry

good breakfast every day with nice variety

wifi kept dropping

good breakfast..clean

the room was clean, the breakfast was awesome, the parking was ample. the staff was great too!

t realize it was pet friendly and we had a dog next to us that barked both nights we were there

i did not like that rules were not enforced in the pool

no info that coffee bar open

drinks at the bar were very expensive

roomy hotel with plenty of extras. full bar and live music on friday night was a surprise.

laundry is fairly expensive.

laundry room also available to guests-only $1

everything about this - cleanliness was perfect - warm swimming pool & a hot tub was open with limited numbers

excellent breakfast choices; room was much nicer than expecting. clean and newer. very happy!

location was great, parking not a problem and the breakfast and hot tub were enjoyable

the room layout, free laundry and swimming pool.

can work out and do laundry at the same time

breakfast, free parking, good size rooms / value, friendly staff, free laundry, induction hot plate/cooking pots

free laundry

i brought some oriental rugs down for cleaning at the american rug laundry on lake st, mpls

was amazing they were very helpful from the time we came in i also like the fact that they had a laundry room

is not much i can complain about our stay it was really nice but maybe extend the breakfast hours and have coffee

no trailer parking.

clean, friendly, no problems. pool area was warm.

breakfast was great many options to choose from plenty of fresh fruit and it was kept up

probably needs new wallpaper as this was the only part of the room that smelled like a former smoking unit

of that it's a challenge to get used to wifi that doesn't work all the time, the stingiest towel policy i've

i was expecting breakfast, no waffles any more, only one side of the toaster worked, no yogurt, no fruit, had

it would be nice if the breakfast had a protein item included like eggs or yogurt or cottage cheese

was expecting wifi, none

plus they let me have a late check out for no additional cash

i like the shuttle to the state fair

they have room service and a starbucks.

the room was a great size which really helped and had a good sized bar fridge and microwave.

awesome spa and pool area!!!

liked that the air conditioner worked and they had vending and laundry, the pool was very warm

cost was equivalent to the location n the fact that they had laundry on site n was close to shopping n dining

amenities and laundry are a bonus

it had laundry facilities.

pool was closed still for maintenance.

laundry equipment was lacking and costly

the location, pet friendly, staff was friendly.

property, bed, room, and it did not say we had to pay for wifi in the description

staff,convenient location .sports bar across parking lot,short uber to downtown

also the wifi was not the best

tje only downside is there isn't a pool pr hot tins or laundry facilities but for a good value, inexpensive

the location for me was excellent, parking lot is well lit

i wish the breakfast was better but great hotel and clean.

bed was very comfortable, the breakfast was good, and sophia, who checked us in, was really nice

hotel allows pet which has odor of pet and odor of weed too

my second room which was 24 was next to the laundry room the staffs came in at

the laundry room window was broken

laundry

and the tvs weren't smart tv so guest could order movie's and when need a better choices for breakfast in the

motel didn't clean snow from parking area so had so park on snow and trudge thru a foot of

the first room had no blankets or towels and the wifi didn't work

i like the pool a lot the room are clean great front desk staff

breakfast was bad. no drinks n no options.

the location was decent with plenty of parking and easy to find

of the facility is torn up, breakfast was closed, pool and spa was closed and fitness center was closed

the food was great and breakfast was the best selection i've ever had

the host at the bar was very nice and generous

room service was good

room was bigger than expected and parking was easy and off of freeway

my son loved the pool

lots of parking, friendly employees, public areas of hotel were clean and well maintained.

there was no sauna or a hot tub , pool was nice howard

dated television in room, wifi never worked

parking was full when returned after night out but found a spot

pool was closed.

room next to exit and across from staff laundry

pool wasn t open, the back door was a challenge to get to work

the parking lot is nuts

parking was limited.

limited parking

the kids liked the breakfast

very clean room, excellent breakfast

big parking. clean place. friendly staff. good breakfast.

breakfast was disappointing. parking is difficult.

breakfast was disappointing.

wifi signal is a little weak in the rooms - i always go down to the lobby and work from there

plus when we first got there we couldn't find any parking

spa had issues so maintenance was called

the personal and the pool

with drunk parents and all their children who were not being supervised, very rough bunch of kids, one boy told

the laundry ladies are adorable and help you when you need

there were two people in the room but the only one set of towels i was told to go down to the laundry room to

i didn t like anything but i was glad they had a laundry room

wifi wasn't good

old, smelly, unknowlegeable staff, long term guests , illegal activities in parking lot etc...

i like about the hotel that it was pet friendly but everything else in the hotel i did not like laundry room

the smell of marijuana in halls, piles of cigarettes butts on ground near enterances doors, laundry prices to

by a rude young woman who was out of uniform and seemed like she has just been asleep in the laundry room

there 5 nights room was never cleaned had to bring my dirty laundry to service desk to even get clean laundryud

detergent available to purchase to do laundry

was comfy we enjoyed the pool without kids at night 10-11 and the hot tub also starbucks coffee and the restaurant

shower needs a grab bar

staff was friendly and it had everything we needed as far as dinning, gym, pool ect

the assistant gm at the bar was horrible and had no cs. she was rude and hostile.

also their bar resturaunt has delicious breakfast and the best blueberry mojito in the area

staff were very helpful and friendly and there is a laundry service

to do laundry and there was no laundry soap on hand

was told it was air conditioning on the roof or the laundry room

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was

laundry is a hassle expect long waits since everyone else is trying to use the same tiny washer

oh, and the laundry situation

close to light rail, very close to university, spacious room, friendly staff, use of laundry and exercise room

laundry facilities and the roof top patio was more than i expected

the kitchen in our room was spectacular

super clean and comfortable. loads of conveniences and excellent breakfast.

rooftop bar has great views and feels like you re at home

he rushed through the time breakfast was served and details on where the pool was located

no laundry facilities

in covid-19 i would have liked the bar to be open so the friends we were visiting could visit with us in the

room breakfast swimming pool

our room was clean, no bathtub if you have kids, very quiet not much town traffic at night

there was no dinner or bar services, which we weren't made aware of until we were there

they offer a guest laundry as well

i brought all my kids and grandkids on our last visit and everybody loved it

there were alot of disappointed kids in the elevator

the lobby was perfect for game night with the kids, will definitely be

our kids can't stop talking about it

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

the laundry machines were on different floors. those could be in a central convenient area.

the nice lady at the breakfast buffet.

only thing i can say is the lighting in the bar area was too bright

great location and pet friendly

hotel was mostly fine. probably a good place to bring your kids.

the false advertising saying it had a pool

the kitchen in the room. great for long term stays

there was also a parking fee and a pet fee plus deposit

breakfast had a variety of options for kids and some fruit too

beautiful decor, laundry and security measures. close to regions hospital

entire hotel was very clean, the staff were very friendly, & the kids loved the pool

the bar across the street also offers a shuttle service to and from the arena

comfy, friendly staff, good breakfast that is quick, and convenient for us as we had an event at xcel

the children pool was good for little kids

smelling hallways, moldy peeling wallpaper in laundry area, broken security door, food quality was poor

staff is nasty with customers, dirty needles in the parking lot.

construction was taking place and we couldn't figure out how to even get into the parking lot

wifi worked great. had hot water and a mini fridge

easy to get to breakfast

breakfast, nice room and good room service with laundry facility

pet peeve alert. older short toilets.

the location the cleanest the staff and also had a kitchen and the price

on mondays, tuesdays and wednesdays they put on a small snack bar with drink between 6-7

man was wierd and rude it was my birthday weekend they made me feel wrong for going out to the bar and coming

no music in gym, blackout blind should be curtain

the pool was nice and the decor is elegant

pool was cold and had no hot tub. on the small side. it served its purpose.

it was difficult for the 1-2 people in the bar to keep up

renovations were taking place affecting the bar and restaurant area.

the bar closed at midnight

the gym only 1 treadmill worked and room walls seemed thin as we easily heard next room

i wish i had known the swimming pool would be closed.

bed was so comfy, rooms were quiet, shower hot, pool area clean and open for ages

bar/restaurant attached, pool availability

dog was able to stay with us when we needed him to without extra fees because they don't have a pet fee

pet friendly. always welcoming. clean.

at the aloft hotel in minneapolis and was impressed by the number of great amenities for both kids and adults

thanks to covid the awesome pool area and gym were closed.

the bar and food was good, and the location is amazing for a concert night out

and clean with very comfortable room, great views from windows, lovely pool and friendly staff

breakfast was delicious

the staff gym spa rooms

friendly staff, breakfast

the checking in process was well done, room great and the gym and pool as well

pool laundry access to skywalk and public transport

about lack of wifi during stay affecting my experience resolved by manager on duty quickly to my satisfaction

finding wifi service disabled due to hardware issues at hotel.

location, swimming pool, and cookies!

staff let me have very late check out no problems with over sleeping loved this because i'm a late

we wished for a pool and a laundry room (found a great laundromat about 2 miles away, but would have preferred

only problem i had was the wifi went out on our first night but was fixed within a couple hours

great lobby space for a cocktail at the end of the night, wonderful drinks and bar staff

the bar had great service, i wished we had tried the food

the shelf where the coffee and tea kit is, and the minibar, is very beautiful, with a complete kit, with good

laundry service available, which was a pain when on the road for a while

no microwave, no laundry

simple and clean rooms some good amenities like wifi, pet-friendly, ping pong table, and a

and why does the window outside the bar/restaurant say fashion

hotel charges you decent $ for literally everything…early check in, late check out, and later check out,

no self laundry facilities

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

floor-to-ceiling windows, comfortable and attractive furniture and fixtures, luscious bed, pet-friendly,

the laundry

laundry facility was cool

however if you enjoy smoking the devils lettuce and sharing your dirty laundry for all the world to hear, you

also love the no fee pet stay

in another weed smoking to powers

the staff was great and the gym was awesome as far as hotel gyms go.

for early check in would be nice but they did allow a waitlist which got us in about 5-10 min before

paying for room wifi

excellent, high speed wifi in the room

very friendly. thank you for the early check in.

guest laundry area clean and pleasant

the kitchen was well stocked and having the water carafe was a great touch

breakfast was incredible

loved everything. nice selection for breakfast and the gentleman who checked us in was great.

disappointed to see there was not a hot breakfast or more variety similar to other hotels being served during

to get breakfast included would have been a little spendy.

able to accommodate a late check out per our request

i had problem connecting with the wifi

for pet owners- pet friendly does not mean there is a good place to take dogs out (no grass

breakfast was really delicious

pool is alittle to open to non swimmer eyes as it has full length windows facing main entrance,

brand new facility with a full bar and small restaurant

the property was beautiful! the restaurant and bar were very nice as well.

s parts of hue building that aren t finished the bar is right on top of check in area which is odd restaurant

great pool and excellent rooms!

pool towel blue stripe so they could easily be returned to the pool after a stay when they do laundry-- i don

didn’t serve any breakfast but have bags with goodies in it and coffee and tea were available

these are what kids love the most

breakfast wasn't that great, and also the parking lot was not salted or plowed from the snow

no baseball teams, and we didn't even notice many kids

guest laundry and pool was small

no guest laundry. had to drive miles to a laundromat.

the shuttle guy from the wedding that she hired quit early and my daughter the bride and her husband

very satisfied with the early check in especially with an earlier then normal hockey game

room service never picked up my breakfast order so didn t get to eat before i had to leave

i enjoyed the view and my kids like the rooms so much they said they like their new home because that was their

it was all good. drink prices at the bar a bit over priced.

the hotel walls are so thin i could hear peoples alarms i could hear kids talking in the other room

tub didn't drain well, the yoga mats in the gym were really gross, and the room with two queen beds was tiny

did not have breakfast but bar was well stocked with many choices

thankfully the industry has adopted unscented laundry products on linens and towels

i loved the intentionality of the decor, the name of the bar and the history of the building

the wifi was not always good, and i wasn't able to connect with my laptop

wish there had been a little card in the room stating where ice/vending was, or a menu for room service

the only thing i noticed across my two stays was that there were often room service trays in the corridor for

there were 6 kids in the pool and hot tub area while their parents sat aside and got drunk, & they were pushing

they made my kids and me feel welcomed

the gym was really great and the skyway access was an added perk

wifi was not free - ridiculous to charge

the room was great. they are pet friendly. the food was excellent as was the staff

no quarters were available to do laundry on our last morning there

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

happy hour and free breakfast

very friendly, very clean, excellent breakfast

guest laundry on site - had to drive a few miles away to wash our clothes (refuse to pay for hotel

was a small issue with having the incorrect menu for room service however, it was fixed immediately

room service was very good -- good food and very quick delivery

bar staff down in the lobby were kind of rude but after speaking to the manager she assured they

the staffs were amazing from the room service to the reception staff.

younger kids will have less to do but still very comfortable

we did not want room cleaning after the first night for a variety of logistical reasons (sleeping kids, getting

lack of wifi

gym had wipes ok everywhere ok on the floor

huge pet peeve of mine with all hotels in this area

laundry to reception just before 09:00

ruby in the bar also made sure we had everything we needed and was a joy

poor bartender/waitstaffer guy who was left alone, trying his best to care for both the bar and

the only downside to this hotel is that in-room service wasn t available and my room phone didn t work

we ordered room service in the morning

breakfast had some good selections but i'm not a huge breakfast person myself

excellent breakfast available.

the bar tender was friendly and accommodating, as were the front desk personnel

the coffee (best hotel coffee ever) loved that restaurant and bar open late

about room service

did not like that there was no laundry room to be able to wash our clothes

no laundry facilities. location good but not central to restaurants. no room service.

well, we didn't like the fact that there was no laundry facility on site and had to visit a laundramat to wash

website says you have laundry but you actually don't.

no laundry on premises