no vendening machines no laundry facilities in the hotel no restaurant in the hotel

control, seemed to be in need of a helper, she seemed to be so overworked being on her own, the laundry machines

) i couldn t get the wifi to work

kids bouncing off the bed for hours next door but the lady on reception moved us

rooms clean parking free price good

very good but a slightly pricey, for half a haggis, black pudding, clootie dumpling circle and a kids sized

check which we were charged 40 for 1 hour 20 minutes, this seems very excessive a bit like the bar prices very

beautiful building and very comfortable sitting and bar areas.

room service ( limited menu options)

staff, very good breakfast, on site golf course with very helpful pro in the club house

told there was a serious national shortage of laundry providers and that the hotel wasn t large enough to

arrival, first site was bags of laundry

staff very friendly and helpful. room bright and clean. plenty of parking spaces.

no room service either

convenient location for my needs. lots of parking. restaurant on site quiet.

the staff were also happy to arrange for my laundry to be collected and carried out by a local company at a

enjoyed swimming pool and sauna. bonus for beeing pet friendly.

lovely rooms, restaurant, pool,gym and gardens.

of dirty looks in the pool from some of the members because we had kids in the pool but spoke with reception

friendly, helpful staff and great facilities with pool, sauna and gym

noise from work in the laundry room, on same corridor as bedrooms, woke us both (in different rooms) in the

the use of the swimming pool and sauna were added bonus

food both at dinner and breakfast was excellent, rooms comfortable and clean

standards let it down would have been nice to know if there was wifi and don t install smart tvs if they re

i enquired as to room service and was told no, we are far too busy for that

no wifi, mirror in the bathroom not over the sink for shaving and i stayed on the 3rd floor

there was no free wifi

hooks in the bathroom for towels, improved wifi for working, an amazing bath with an incredible view but no

no wifi in the room

some features could use modernising and no wifi

the bar had no bottled water

staff were friendly and accommodating to an early check in which we were extremely grateful for and they allowed

lovely downstairs bar with beer garden out the back

the large room had bottled water, biscuits and excellent wifi

free wifi and satellite tv was a great bonus

the jacuzzi spa bath is a real treat and a pleasure to use

journey from norway to manchester then on to kirkcaldy the hotel couldnt provide us with food or room service

bar staff and also reception staff were brilliant ,great customer service from all

great room, loads of parking, excellent food, and great staff. what more do you need

room service

wifi password could have been marked more clearly - it is attached to the tv and the fridge in the

no signal unless hooked into the wifi which there is free access too

the owner was very pleasant and welcoming bed was okay free wifi was good

wifi connection on top floor is poor

comfy bed. quiet room. shared bathroom, free wifi and parking. lovely breakfast.

the welcome and laundry.

no suitable wifi for my computer and it had a hatch through to the bar where they started playing loud music

unfortunately the night we arrived there were about 20 screaming kids running riot around the car park til late

kids running up and down the landing

free parking in the court 10 min walk to the

for no reason poorly trained staff hygiene basic minimal, blood stain on laundry and underwear still leftover

wifi not great

wifi not working at all

to see and halal food etc which was big help really appreciate and if we asked for something room service adnaan

wifi in room was not working.

lovely views of the golf course and the sea as well

great scenery with golf course view and

the room the location the breakfast and the scenery looking over the forth & lundin links s golf course was

staff first class and hotel amazing over looking golf course and sea view.

beautiful property in a great location overlooking the golf course and sea.

just the fact that there is no food/room service after 2.30 pm

were very welcoming and helpful, from reception to bar and restaurant staff

the excellent high tea, the friendly staff , room service.

quality ingredients room was great size and a nice balcony with view over to the sea ample parking close to

son didn't enjoy the kids pizza at dinner - small chicago town style

of chemicals near laundry room, but that's actually reassuring

good range of facilities in house laundry

dodgy batch of laundry on our bed all clothes covered in fluff. rectified in morning.

had breakfast and evening meals

facilities for kids, balcony in room, view, everything.

the bed was huge, breakfast yummy, loads to choose from, staff were very nice

again there is much 'traffic' in the way of feet and golf buggies which do take their toll on the

the leisure centre facilities were fabulous, we enjoyed using the pool and beauty room during our stay

the buffet breakfast and continental offerings were very good, plus food in jocks bar and the restaurant were

wifi even in public areas

friendly staff who could not do enough for you we traveled with out pet dog who is 9 months old she was fussed

the free parking

all staff were very pleasant and breakfast was amazing

very pet friendly good breakfast friendly staff

but it was free parking and there was place so, all good

we sent our laundry out and got it back the same day

in the week they even do your laundry for you for a reasonable

the laundry was very clean and fresh

the buffet breakfast was excellent, free car parking extensive and with excellent free wi-fi our stay was very

overpriced pet charge. no cooked breakfast.

tv was tiny. advertised laundry service was not available

bar and breakfast room spotless

poor bar stock

easy parking

very pleased with hotel and owner so welcoming he actually opened the bar for us when we got back from night

$110 aus dollars for a small bag of laundry. really poor risotto

breakfast was made to order & again was very tasty

they didn't offered breakfast

with 3 kids, our two rooms were a little far apart.

great evening meal and able to relax in the bar afterwards

good parking,very tidy gardens .lovely reception area.

great place to stay with excellent bar facilities thank you

no room service due to covid restrictions so cannot give a score

location was great with ample inclusive parking

nice and quiet ev charger is bonus

the dinner and breakfast were of the highest quality and standard

no spa or swimming pool

breakfast, so very disappointing

fingal is a great experience all round and breakfast is worth a mention to

i highly recommend the brulee porridge with whiskey for breakfast

lack of laundry facilities

the only thing missing was onsite self service laundry facilities

we also had to ask the reception for amenities such as toothbrush, toothpaste and laundry bag which was a bit

could have been something else but maybe the hotel staff could check this out and relocate the laundry room if

no laundry machines. no ice machines.

room right next to laundry had to walk round laundry and staff to get into

we were offered free round on second occasion and free laundry on first occasion - might have been better to

laundry to be picked up by houskeeping for 12 hours yet it was never picked up

an industrial noise like a laundry or something similar

the room we were assigned had an awful view of the side of the hotel and straight onto where the laundry and

smell from the laundry room

location works well for me. super comfortable beds. very clean. free parking

during covid restrictions so no alcohol served but restaurant still operated and had dinner and breakfast which

location, view, value for money, pleasant staff, safe secure parking.

room was spotless and room service was excellent

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

fire door to laundry room wedged open and door to outside also so anyone could walk in

had to climb over dirty laundry and rubbish to get along corridor and into my room

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

receptionist and the dirty windows and carpet.

room was spacious and warm,pool great

about the hotel was great , the spa was lovely and the staff were very friendly and helpful

good leisure facility s with lovely pool

was excellent and the shared use of the kitchen facilities and the onsite laundry was most appreciated

laundry facility was a bit crowded when i was using it

laundry and kitchen facilities are good

the laundry facilities were good but process needs to be

dirty laundry was left in the corridor from fri morning and was still there sat morning.

they went out of their way to help me with tourist questions, laundry facility operation (for a private laundry

there is paid laundry service available at premises and you could get an iron after gbp20 security deposit

having the self-serve laundry facilities in a separate building from the residence also worked very well

but were pleasantly surprised by the room and facilities, including secure bicycle storage and laundry facilities

comfortable room; supportive helpful staff; close to multiple public transport; great laundry facilities;

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

staff were fantastic - an excellent laundry service provided despite our very limited turnaround time, and we

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

laundry service

sudterrain room right in front of laundry packing area. a bit lacking in privacy

wifi seemed to be managed by a 3rd party and wasn't secure

the hotel wifi was a bit hit and miss and ee coverage inside is not good

to enjoy the best of the many independent shops and cafes in the area and relax in the lively bar and restaurant

bar staff gave me lots of soya milk for my coffee

the bar and drinks on offer are extensive, and very good

(2) could not register my card to have laundry and bar bills paid to the room because 'the system

the glass walls in the bathroom as it lacked privacy , also both mornings of my stay was woken by laundry trollies

for stuff like laundry

the gym was small but functional

location, quiet place, friendly staff, comfortable room, wifi.

quick and excellent laundry service

breakfast was very expensive and kids portions were not available

wifi

wifi is free but the connection is very bad 2

room had wifi, surround sound, well stocked fridge and original paintings adorning the walls

room backed onto the laundry room (though we didn't know this at the time) until we heard a noise that was just

no laundry facility and valet laundry pricing is outrageous

it very noisey from 6am,laundry getting delivered right under our window

was in the back by an alley with noisy laundry carts; room was half the size of a typical holiday inn express

laundry service was efficient and reasonably priced

laundry wasn't open for the period i was there

which was freezing cold due to being as far from humanity as possible and beside the staff and laundry facilities

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

no housekeeping to pick up laundry, you need to send it to reception but they will return into your room after

since housekeeping had been sleeping on the job, they didn't charge us for the laundry and the coffee we had

i had to cancel my stay since my wife and kids fell sick

to a courtyard with a beautiful view to an inside bar area

this included giving us late check out

difficult to get them to connect and stay connected throughout the stay, this may be due to poor wifi connection

room service was fantastic with delicious food

however, we also used their laundry service and they lost our laundry

must have been near the laundry because i heard the alarm every time the dryer or washer finished

is very particular and did not affect my stay in any way but would have been great if the little gym had some

room was superb, staff were super friendly and breakfast was great.

by about 5 minutes but the man at the front desk offered complimentary drinks in the hotel bar while we waited

room was very close to the laundry facilities which made our room and surrounding corridor very hot

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone

full sized laundry

outside our room (3808) was the corridor to the hotel laundry room and the staff started walking though the

room was small and located directly above the hotels laundry room where i was woken early by chatty staff

they provided us with a fan and with laundry detergent for free

was in an ideal location and with kitchen facilities and also laundry facilities it was great

laundry room very useful although you do need to load money onto an app

even laundry detergent was given for free

we used the on-site laundry twice

arrival, there was some old laundry left on the top shelf next to the safe

and next to the cleaners laundry room

assistance with bags put us in the basement next to the laundry room so we heard wash running all night

laundry service

they also do not really have room service

wifi was not operational (despite alternative solution from staff) for streaming services so

location at the head of stockbridge & everything you need is in walking distance of the hotel the spa suite was

50 for mini bar drinks although my room did not have the facility

forgot cups & cutlery on our room service

put cooked breakfast down for room service

and often got the orders slightly wrong -receptionists are very friendly and responsive -laundry service is good

one other thing that i came across for the first time at 5* hotel was having to pay for the laundry bag

gym was not as well equipped as it could be no access to spa and sauna

the gym is fabulous and the rooms were very comfortable

the usual stuff eg where breakfast was held, wifi password if required, how to get to the rooftop bar , do we

we enjoyed drinks there on both nights (we also enjoyed the discount applied for not using the laundry service

that was way better) - our room looked out over back alley with boxes/trolleys of something - laundry

booking i advised i needed a room for 1 adult and 2 kids

were very welcoming and friendly, we got late check out, breakfast included which was great

the bar was a great place to hang out for a drink to wind down from the day

brand new, modern hotel with total room package, laundry and breakfast

it has very convenient self serve laundry facilities and their taxi call button brings a cab in minutes

everyone great location1 amazing handy east laundry facility coffee nd croissants in the mornud83dudc4cud83cudffd

laundry across the hallway

it also provided a guest laundry, and a light complementary breakfast if you require it

wifi wasn't great, but that's not a big deal for me.

no wifi in room. shower difficult to control and water went all over bathroom.

small bar but we didn t use it

stronger wifi

wifi was spasmodic in room; had to use it at reception.

would have liked laundry machines

no iron in room. have to go to a laundry room . basic for the price.

laundry offer was very expensive.

all the staff is very kind. great place to stay with kids. was my 5th stay with them.

breakfast is very good

housekeeping wasn t as good as i would have expected, a used room service tray was left in the corridor during

brought my dog with me and was absolutely shocked at 100 charge per night for having a pet

v friendly staff, great location, good food, great gym, good recommendations

gym facilities were really good as

expected a spa pool and facilities and got disappointed when we learned it was only massages and beauty

apart from a minor issue involving the laundry bill, there was absolutely nothing amiss.

laundry service was not possible because of miscommunication

all the leisure facilities were available for use which was disappointing as at my own gym they are available

late check out offered

i kindly requested a late check out as my flight was not until 6pm and they accommodated this for me

no laundry sunday.

a little noisy - room must have been next to the laundry or kitchen area or something.

room service was excellent and breakfast in vip room great too

breakfast was delicious

amazing staff, pet friendly hotel, great breakfast