froze my sodas (no freezer door), guest laundry dryer was inop and not marked

the pool was stained and looked dirty. hot tube jets didn't work.

it was close to home for a quick getaway with kids. staff was very nice.

they wont allow gaming consoles on the wifi which was the sole reason i was there and they would not accommodate

that the property had a restaurant and a bar at the hotel and the food was amazing for dinner and breakfast

the free laundry machines and mini gym were a bonus

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

loved the complimentary laundry facilities

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

told there would be pet fee, but when i arrived, i was told the fee for 2 days was $150 non-refundable

lightbulbs in kitchen ceiling were out making it hard to see

property is run down. parking is impossible. won t stay here again.

close to resturants and stores. has a kitchen and living area in the room.

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

although this was the second year in a row that our fireplace would not work or stay working and there was an

fact that the fireplace was not working and the heat had to have some sort of code from staff in order to work

time card didint work good to open door from parking side but receptionist helped us

swimming pool also the bed and just the environment period i love this hotel

stayed 3 nights and no room service

picked this hotel because of late check out so my kids could go swimming in the morning after my daughters

kids knocking on the doors playing

my kids loved the size of the pool area

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

dirty out dated old no change machine for laundry was charged 2x

wifi was so excellent! comfortable beds!

the free shuttle to/from the airport

no shuttle

clean room, large tv with lots of channels, clean laundry room, outside seating.

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

they didn't have a change machine nor did they carry change for laundry or vending

the noise from the laundry room next to our room (219).

self laundry free of charge.

the staff were wonderful, breakfast was good.

breakfast was excellent, with great coffee, a fine selection of food items, and a spacious dining

were large groups of teenagers there that dominated the pool

the hotel also has a fitness center and indoor pool available to guests

breakfast was not the freshes.

stairwells, and for as big as the hotel is there should be laundry on each floor there are too many rooms and

laundry service was offered inside the service description but only self service was possible.

it took a long time to find because the maid put it in the laundry room and nobody knew

were very kind and tried their best but they had very little to do with the unavailable clean laundry and dirty

they had guest laundry service

there's a laundry facility on st as well as a pool and spa

super clean throughout, very nice pool, plenty of parking.

tons of space in the lobby and a beautiful bar area as well

the pool was well taken care of and the hotel was easy to find and had lots of great places to relax

the room was on first floor and near the parking lot

the pool and laundry room were closed due to renovations.

extra room was great; very clean; nice laundry facilities

great breakfast, loved the pool, and the bedroom was very comfortable!

best pool ever clean and very family friendly

pet friendly property greatly appreciated

room was very comfortable. would have liked a breakfast included for the money they charged.

offer free breakfast.

air-conditioned at all, every hand sanitizer dispenser we found on the property, including in the gym, was

i was able to get a decent breakfast and there were ton of places nearby to grab items i had forgotten

parking

the laundry room was nice

showers are great, beds are comfortable enough, refrigerators are large enough, and the wifi is consistent

reserved long term airport parking there with another vender apparently and there is no shuttle

dealers, marijuana could be smelled in the hallways and in my room, needles in the parking lot

the wifi signal and speed sucked and the electric outlets didn't work

laundry takes only quarters but no change machine on site and front desk does not make change

laundry

laundry facility didn't work except washer

there fire was in the laundry

didn't have change to use laundry

kick back, breakfast, laundry and staff.

laundry room can possibly be updated to take credit cards instead of quarters.

staff excellent breakfast gym

noisy kids in the hall but that’s no fault of the hotel but the parents lack of control.

clean rooms, friendly staff, great pool (althought extremely busy) breakfast is also hot and wonderful

kids were using pool deck as a water slid sliding into the

my children really loved the pool it s not the biggest pool but they loved the fact the water wasn t so

due to the situation there was no pool open, no breakfast served and the gym room was closed

pool area was clean and cozy

location was very isolated, parking lot is very dark with no additional lighting.

ev charger (chargepoint) was installed the night before we left and should be functioning now

gym was ok and clean also

hot breakfast

nothing. it was all good. even breakfast was great!

i enjoyed the friendly staff and my kids enjoyed the pool

bonus: free laundry machines in second floor, just bring detergent and

the laundry room looked like a complete mess as well

location, room size, gym and laundry access, comfortable

luv that kitchen and free laundry

that it was free laundry.

in the morning you feel the bed vibrating from the laundry room

could not get on wifi my ps4

wifi was down the last day of my stay.

pool area was clean but small

the price needs to be lower , no pool and no breakfast.

our room was above the laundry and was very annoying at times.

carpeting, disgustingly stained chair, dust on nightstands and lamps, huge hole in towel, dirty laundry and

they put me by the laundry for customer and all i hear is the washer making banging noise threw out the day

we were put in a room next to the guest laundry facilities and the walls are very thin so it was constantly

they had no laundry soap for the in house washer dryer

pool the back outside seating and basketball court

the kitchenette was spotless and appliances clean and in good working order

breakfast and pool were good.

night just wanted to grab breakfast because everyone was still asleep and the lady cooking in the kitchen yelled

had everything we needed: full hot breakfast, large indoor pool, very comfortable beds and pillows , quiet

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

cold breakfast

breakfast was good and provided in a creative single serve safe way to accommodate the pandemic

pool should stay open for adults later

how quite it was in the room. the pool was a great size for the kids as well.

laundry costed $10

the dirty laundry room.getting the room cleaned took all day.

the laundry facilities were out of order

example; no laundry because washer was not working

but, the laundry room was filthy

online didn t match due to changeover - expected to die a load of laundry and couldn t

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

no laundry

we needed a quiet night away from our kids and this was exactly that

you guys made my kids feel safe and welcome

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

i really liked taylor she was a great help and the laundry room was very clean

plenty of parking close to entrance

very clean, rooms spacious, beds comfortable. nice continental breakfast.

it s a pet friendly space and often the owner(s) of pets aren t considerate enough.

no change machine for laundry and the front desk will not sell you quarters

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

that it was a hassle to get change to use the laundry facilities.

a lot of kids

a lot of kids

the pool, fire pit, grills and laundry are a plus

the rooms are very spacious and free laundry

laundry, kitchenette, and full size fridge also the grills outside

laundry facilities were great

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

the king size spa tub room

spa looked over used or cleaned too often, coating was coming off

the spa tub

the place had a terrible odor, kind of like a pet store full of wet chinchillas. the

wifi was bad

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

covid made it so no pool or breakfast but still great

pricing, indoor pool, breakfast

pool looked very dirty

pool closed

pool, vending machines, and a laundry room for guests

ladies at the checkin desk were extremely helpful about laundry services, parking and recommendations for our

coin laundry, arcade, indoor pool were the surprises.

all areas of the hotel were exceptionally clean, even the laundry and pool area

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

booked this hotel because of the spa bath, and i paid $126 for one night

it says online that the place has free wifi and it doesn't not, you pay

big parking area, centrally located on 28th street

was no free wifi, the curtain barely covered the window, towels were very rough, no breakfast, no

didn t have a comforter only a thin blanket no coffee pot in room the wifi wasn t free cable was standard

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

the laundry carts and room cleaners carts were very old, shabby, and very dirty

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

there were always people carrying baskets of laundry to other floors

there were always people carrying baskets of laundry to other floors

the beds were very comfortable and the breakfast and coffee were really

the breakfast, the pool, the room, the shower, the staff.

sauna, fitness room

limited tv channels. wifi was not working. the bed needs a couple more pillows

low waterpressure in shower. parking lot light shines in room on one bead no way to shut it out

laundry facilities were nice

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

clean good facility good breakfast cheap parking fee compare to other downtown hotels 24/7 gym swimming pool

most of the hot foods for breakfast had red and green peppers in it, which is ok but too much

the hotel was beautiful, clean, and updated. the pool and hot tub were clean.

no laundry facilities & parking was expensive but it is downtown

third room was right next to the gym and we were awoken both mornings at 6 am to dumbbells being slammed on

parking. had to unload then move car to a lot and walk back. no room service.

was a quick getaway for my wife and i without our kids

there was no pool for the kids to swim.

loved this room, good size with a kitchen and sitting area at a great price and close to everything we were

very nice !! big room, nice pool and great breakfast!!

clean, great breakfast and staff very hospitable

the kitchen was well stocked, complete with wine glasses and an opener

the kitchen and living room.

laundry

the breakfast, the rooms, the pool, the location.

breakfast was gross. we didn't like the free breakfast at all.

there is also no mention of a pet fee while booking and was added on at check-in

two of my kids took a long time to feel better was tempted to take them to the hospital for inhaling that

did not have breakfast so can't comment on that. all staff encountered was very nice.

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

breakfast should be complimentary with how much the room was

i was promised $24 and charged $29 no free breakfast

having to pay for parking, the continental breakfast, and even the coffee.

the free wifi and

swimming pool is amazing and it is good choose if you with the kids like us

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with

advertised when i booked the room and spent over $800 that the bistro was open all day as well as room service

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

was fantastic, the bed was comfortable and there is laundry for the guests

i really liked my suite and that there was a full kitchen. quiet and nice.

appreciated the comfortable bed and full kitchen quiet, and nice climate control and very clean the front desk

clean, friendly staff, comfy beds, kitchen & bathroom stocked with everything you need

only complaint was not enough seating in the pool area.

service in hotel bar was non existent

friendly staff. location. pool/hot tub

and maybe a little bigger room service menu

pool n spa being closed

not much in terms of getting a quick snack or room service

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

clean and inviting facilities, and they had cartoons on the tv for the kids

under construction, inconvenient from parking

the complimentary breakfast more than exceeded my expectations

unfortunate that room service was unavailable but it s understandable.

the lobby level bar was closed and parking is an added expense.

did realize it was such a long walk to the devos place. not a very enticing kids menu.

there was kids running up and down the hall screaming

pool wasn t very warm.

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained

pool area was prefect for my grandkids, not very many people in pool area at once

location was perfect for downtown walking with plenty of parking.

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained

location and free parking

bonus to have laundry facility on site too

access to our room thru the bar area was less than desirable but wasn't a big

incredible breakfast and happy hour. great room- comfy, super clean, appealing.

breakfast was very good and filling

the bar upstairs gave us 2 free drinks and they were excellent, not watered down

easy access to room and laundry facilities

pillows sucked made my neck hurt and did not see anything for hot breakfast

lots of parking available

friendly, helpful staff. excellent breakfast

still the pool and hot tub needs to be warmer

the laundry machine could have been cleaner.

room provided was not clean and was a pet friendly room, when we never booked a pet friendly room

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

rates,pool,cleaniess

bed was comfy and pool and jacuzzi was a nice add

didn't keep up on laundry enough to keep towels available for the pool

there was no laundry facilities

no laundry in the facility

pool was the main attraction for us and it was so cold the kids couldn't swim very long

my daughter would say the pool.

pool and hot tub very nice

good breakfast. very helpful staff.

close to the highway and casino, which we went to after the reunion

breakfast was good

breakfast wasn t that great

the only thing was the pool was small.

pool to small

didn t get to take advantage of the breakfast, but the staff were exceptional and kind

it did not have a hot tub by the pool. the pool was small as well.

pool was ok. room was nice

no closet! no plastic laundry bag

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

it sounds like a laundry room is near by which makes no sense being on the 6th floor

seat cover was loose and became detached the first time it was sat on and i was charged to do laundry with a

no laundry facilities.

no laundry no breakfast no coffee anvil

not like that there was no laundry facility for guests who wanted to go swimming

pet friendly.

there was trash, cigarette butts, dirty carpets, dirty floors, everything desperately needed some attention

parking lot needs to be repaved

we enjoyed having a couch and a kitchen

kids didn't mind thou

amenities in the kitchen. comfortable bed. nice shower

breakfast

breakfast could have more options but it was still satisfactory.

always very clean. staff is always amazing. breakfast is always good.

fantastic room. fantastic breakfast selection.

staff at reception, easy access off highway, well lit parking lot, complimentary room

clean pool, easy access from road. staff was really nice.

the laundry room was clean and the cleaning ladies was bleary wonderdul.

i could open the window, laundry facility on site, close to shopping and entertainment

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

pool no laundry facilities

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

fix the pool

charged 75 for pet .. says that on hampton inn website. doesn t say the amount on booking .com

00 per night pet fee

pool is nice

no parking 4

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

loved that it had a pool, pool looked very clean as well, also had a gym but we didn t get to try it out, but

loved the breakfast to go bags!

would have liked to have coffee available after breakfast ended.

the pool had a strong chemical smell so the kids couldnt swim

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

laundry service was broken and only available 1 w/d with a line a mile long every day

also having the laundry readily available

the breakfast was more than we expected

felt the pool and hot tub area seemed dated- but thankful at least it was open and not crowded so we could

comfortable bed and nice staff. the free breakfast was good.

the breakfast was good, but needed to be restocked.

free parking

clean s as nd very much organized friendly staff great breakfast

breakfast breakfast could ve been better scrambled eggs sausage bacon hashbrowns toast would ve

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap

the breakfast was great and the pool was fantastic

we really enjoyed the pool and hottub. the rooms were clean and upgraded. breakfast was great.

i liked the hot breakfast

tasty breakfast

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

breakfast not good. room is either too cold or too warm.

swimming pool was nice, but small and there were no changing facilities there, which made things a bit

parking lot extremely icy and not salted

modern, comfortable, fitness room, pool, quiet

was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

decent parking if you get back to the hotel early enough

spacious rooms, walk in shower, clean, free parking, decent breakfast.

more frequent plowing and shoveling of the snow in parking lot and side walks.

pool was cold and very small which was the main reason we got the room but when we had the pool to

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

good laundry facilities, clean property, great location.

spa was closed for maintenance

really enjoyed pool hot tube breakfast and location. great place to be.

nice restaurant just across parking lot

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

good breakfast, nice pool and hot tub area, awesome room

this did not effect the stay for the kids but only negative to me

the pool area was super nice! kids loved it

was a small group of younglings hanging out in rear of parking lot drinking beer and smoking

the room was spacious, had a laundry bag and was very clean

the dryer filter in the laundry room needs the screen repaired .

breakfast was great

the breakfast food didn t agree with me at all. and i was sick later in the morning

hot tub and swimming pool also there breakfast.

staff where the guest laundry was and 3 different employees didn't know so we found it ourselves

the rooms were huge, beds were comfortable, and breakfast was a bit above expected.

we got to enjoy the pool and hot tub

windows opened to allow cool breeze. decent wifi.

the pool is very cold. that will cause me to go to another hotel.

cheery, had games, laundry facility, pool, outdoor area, really appreciated the complimentary razor (we

cleanliness, friendly front desk, pool, breakfast, wifi.

20 minutes i called the hotel bcz there was no bell and the front desk clerk was cleaning the pool

clean, nice employees and great breakfast

have loved a hot tub in the pool area

our room was right across from laundry room. too loud all night :-(

last visitor) there were not enough face towels and we were told they only had one person to do laundry

the space. the laundry room.

air conditioning in the elevator, stairs or hallways ice machine out of order laundry rm locked hot tub out of

smelled like sour laundry

machines didn t work laundry room filthy, breakfast was a joke, juice machine didn t work, toaster didn

good selection of breakfast items, all freshly made.

decent pool and price makes it a great choice for my family.

breakfast was lacking healthy opitiins

trash all over the lawn and parking lot

the accommodation had a laundry

staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities

parking

from the genuinely friendly staff to them having tractor trailer parking to such a clean, quiet,comfortable

the wifi is super slow, and we were in one of the best wifi rooms

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

pool breakfast friendlyness awesome

my tailbone front desk showed minimum care or concern lacked empathy completely the handicapped parking was

the parking lot is kind of a mess

staff was awesome, hotel clean, plenty of parking room very comfortable

they had a coin operated laundry machine which was nice

more parking. the price for that area should come down at least $10 a day.

very clean and comfortable. nice room and dining area for breakfast.

the breakfast was sufficient, but patsy who was in charge of the breakfast area was the hit of our stay

pool could be open later

the breakfast was tasty and we enjoyed the clean pool and hot tub

wonderful breakfast!

t get a king suit with my pet

even during covid, they still offered a bagged breakfast which was nice

breakfast area was a bit cramped. could have been a bit better. but pretty good.

onlt rhroug front door to stree and the having to walk all aroud to the back of the building to parking

continental breakfast was very nice

a breakfast provided earlier.

bar and restaurant are in the hotel

the bartenders at the wedding were actually staff from the winter inn, and they were so nice to let me