the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

was very clean the staff was friendly altogether i like the place pool was clean breakfast was pretty decent

the parking lot is kind of a mess

my wife fell in parking lot! , because snow was not plowed, and sidewalk was not shoveled.

very very clean, super friendly staff, great breakfast

they had a coin operated laundry machine which was nice

pet fee is the most expensive i've ever paid

the jumping kids above me. sounded like elephants.

very clean and comfortable. wonderful coffee machine at breakfast bar.

cold pool

very clean; appreciate non-smoking property. enjoyed the breakfast bar!

clean staff friendly breakfast was amazing

pool was 10 to cold

breakfast was good, location was great for the activities that we had planned

breakfast could of had a little more variety but it was good, eggs & waffles

close to the highway and casino, which we went to after the reunion

breakfast wasn t that great

close to the tanger outlet and the gun lake casino

a few more hot food items for breakfast would have been great.

the laundry machine could have been cleaner.

location, comfort of bed. pet friendly.

i enjoyed that fact we were able to use the pool

the bed was confortable, and pet freindly

there were people sleeping in their vehicle in the parking lot. police harassing the guests.

easy access to room and laundry facilities

love that it's pet friendly, the kids loved the pool, and the spread for breakfast was excellent

got another room, changed our own sheet, however we didn t realize that the second room was in pet friendly

lots of parking available

the breakfast was great . the bed was comfortable

the pool, fire pit, grills and laundry are a plus

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

laundry, kitchenette, and full size fridge also the grills outside

laundry facilities were great

the rooms are very spacious and free laundry

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

kids using there room as a jungle gym jumping etc

4 different pools, great breakfast, kids ate free. water park for kids

trail mix bar was good and so was the tangerine

no change machine for laundry and the front desk will not sell you quarters

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

that it was a hassle to get change to use the laundry facilities.

also, staying with kids, it could have used a vacuum

were hairs from someone before us in the shower and the parking lot/entry reeked of pot (which i know the hotel

i really liked taylor she was a great help and the laundry room was very clean

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

- clean, comfortable, pool, fitness center, complimentary breakfast, friendly staff, airport

cleanliness. customer service. amentities. wifi was awesome for work purposes.

shuttle not 24 hour

laundry

the bed was comfortable, the desk expansive, and the storage closet in the kitchen was a welcome

were guests in the pool who brought extra guests also i was over-charged

breakfast selections were limited

i was almost late for breakfast and there wasnt much left

there was no laundry facilities

no laundry in the facility

didn't keep up on laundry enough to keep towels available for the pool

breakfast selection was limited to moainly cold cereal and hot oatmeal, and no meat

my daughter would say the pool.

the pool was closed

breakfast was hot and delicious

the breakfast, the pool, the room, the shower, the staff.

there was water on the floor from other guests going directly from the pool to the elevators

the parking lot has some big potholes

i guess the pool could be bigger. but my daughter still had a blast swimming.

friendly staff and great location, heated pool was nice!

pool was ok. room was nice

the only thing was the pool was small.

breakfast was very good

kids were using pool deck as a water slid sliding into the

i wanted to take my kids on a fun experience and it turned into them being pretty upset and me feeling awful

i like that they didn't put me near the groups of kids that were there

not enough room service ie change of towels had to get clean towels at the front desk each day

pool and breakfast selection was big.

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

pool was closed and no hot tub

hours of pool and gym

staff were so friendly and helpful. wifi was good for the entire stay

the poolmaituation was very disappointing since i was traveling with kids

free parking

clean well located. decent breakfast. it was as expected and i appreciate that.

nothing. it was all good. even breakfast was great!

was told the pool was open

there was not an ev charger as listed when we arrived (it was installed the day we left) but there were chargers

laundry facilities were out of order and our keys stopped working several times

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

the free laundry machines and mini gym were a bonus

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

also, they couldn t make change at the desk or have a quarters machine for the laundry

self laundry free of charge.

clean room, large tv with lots of channels, clean laundry room, outside seating.

the noise from the laundry room next to our room (219).

dirty out dated old no change machine for laundry was charged 2x

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

called after i booked the room about the shuttle, they said the would pick me up the shuttle runs that late

their airport shuttle is not up yet, but they more than made up for the inconvenience.

but most of all being pet friendly was the best of all

gym equipment

bar was closed because no one staffed at bar

i was able to get a decent breakfast and there were ton of places nearby to grab items i had forgotten

air-conditioned at all, every hand sanitizer dispenser we found on the property, including in the gym, was

good exercise room when it wasn't overrun with unsupervised kids.

laundry service was offered inside the service description but only self service was possible.

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

lampshade had writing of the words love on the inside stains on the ceiling there was puke by a laundry bin just

were very kind and tried their best but they had very little to do with the unavailable clean laundry and dirty

like room so close to laundry

laundry costed $10

example; no laundry because washer was not working

the dirty laundry room.getting the room cleaned took all day.

but, the laundry room was filthy

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on

pool

breakfast for working her butt off to make sure everything stayed stocked up the kids loved the pool as well

pool the back outside seating and basketball court

had everything we needed: full hot breakfast, large indoor pool, very comfortable beds and pillows , quiet

they kept my kids life jackets i accidentally left in the closet.

online didn t match due to changeover - expected to die a load of laundry and couldn t

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

no laundry

shuttle service to and from airport was great and was able to leave my car parked at hotel.

people and crying kids all night long until 1am, smelled like weed, elevator sounded like it was going to break

laundry service, it seemed more like a long stay for subsidized living than a hotel

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

laundry

there fire was in the laundry

laundry facility didn't work except washer

the pool and laundry room were closed due to renovations.

extra room was great; very clean; nice laundry facilities

to covid, there was no breakfast bar with the usual offerings

coffee/breakfast setup was perfect

room was great, the pool was clean and the staff was friendly and knowledgeable about things to see and do in

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

there was no parking on the lot

break in the area so kids tracking water (from the pool) in hallways and elevators which created a slip hazard

one of the staff members took the time to shovel off every car in the parking lot on friday morning and saturday

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

the space and separation of rooms, fireplace.24-hr hot chocolate and coffee and overall comfort.

my car got broken into in the parking lot, items were stolen

a few questionable folks were loitering around in the parking lot

the kids loved the pool but the hot tub was out of order

great hotel the pool and the jacuzzi was super clean!!!!

the swimming pool is small, there’s no floating or swimming vest for kids

location and the breakfast.

kids knocking on the doors playing

was basic the waffles & coffee were the best part small pool but the kids enjoyed it staff was super

we were supposed to have a shuttle in the morning at 0500

breakfast was basic the waffles & coffee were the best part small pool but the kids enjoyed

breakfast was very disappointing

breakfast could have been better more options or change up once in awhile, i don t like sausage

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

the parking is congested

some of the kitchen supplies were not in the room as when i stayed here before.

property is run down. parking is impossible. won t stay here again.

wifi was terrible horroble even i never was able to connect to it

we were put in a room next to the guest laundry facilities and the walls are very thin so it was constantly

our room was above the laundry and was very annoying at times.

and we were located next to the laundry and the lobby

carpeting, disgustingly stained chair, dust on nightstands and lamps, huge hole in towel, dirty laundry and

my room was over the laundry, so there were loud sounds of water turning on & off until 11pm

the convenience of the laundry room.

location, room size, gym and laundry access, comfortable

bonus: free laundry machines in second floor, just bring detergent and

being able to do laundry for free unfortunately only one dryer worked.

that it was free laundry.

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

parking lot extremely icy and not salted

the hotel was clean and the breakfast was delicious

breakfast is good! there s a microwave and mini-fridge in the room

good grab & go breakfast, spacious room, great location.

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

and the breakfast was a lot better then most

did not have time to have breakfast, i left at 4:00 am so i'm not able to rate it.

the studio with kitchen facilities was wonderful

no hot tub in pool area. and our room didn't have a tub when i purchased room with tub.

in the morning you feel the bed vibrating from the laundry room

breakfast could be better hopefully after covid things go back to normal

no hot tub, pools kinda small, gym didn't have many things and some stuff was broken.

the shuttle was 30 minutes late.

shuttle not operational 24 hours

rooms were well appointed, with a full kitchen. staff was very professional.

kids didn't mind thou

very clean and up to date! the breakfast we great as well.

parking lot has been fixed since last time staying there

the studio room with fireplace

there's a laundry facility on st as well as a pool and spa

came there at 9pm in the parking lot was nearly full

the room was on first floor and near the parking lot

parking on second day

the room was very spacious and the pool was great!!

all over the place asked to be switched to a different room and was told there was none but the parking lot was

no free wifi

didn t have a comforter only a thin blanket no coffee pot in room the wifi wasn t free cable was standard

the food in the restaurant across the parking lot had very good food at a reasonable price

booked this hotel because of the spa bath, and i paid $126 for one night

the king size spa tub room

the place had a terrible odor, kind of like a pet store full of wet chinchillas. the

liked jacuzzi in.room. wifi and tv. no diet pepsi.

wifi was bad

they also helped me with an early check in which was greatly appreciated

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

the breakfast biscuits. no soap.

i did not try out the wifi, but the cable tv was nice

pool looked nice but didn't have time to try it

on the outside and have a lot of lights all around the property at night becuz of the area the pool needs a make

was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

kids were disappointed because pool was crowded with only 5 people in it

pet friendly accommodations for an additional fee and includes cats

very quiet, nice desk area, gym

i actually enjoyed the breakfast too

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

the laundry carts and room cleaners carts were very old, shabby, and very dirty

there were always people carrying baskets of laundry to other floors

there were always people carrying baskets of laundry to other floors

the dryer filter in the laundry room needs the screen repaired .

the room was spacious, had a laundry bag and was very clean

pool was a little on the cool side

the breakfast food didn t agree with me at all. and i was sick later in the morning

was friendly and clean. pool and hot tub open till midnight.

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

rowdy older kids in pool at night , make sit hard for younger kids to use the pool , staff never came in and

we had two rooms one for my parents and one for us and the kids

i usually hate having to go in with my kids but i walked right in

unable to log in to the wifi

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

good laundry facilities, clean property, great location.

parking was plentiful and convenient

spa was closed for maintenance

wifi was good

the manager and staff are so friendly! the room was clean and beautiful. my boys loved the pool!

breakfast was great

room was clean, pool and hot tub was open, a little too much chlorine but we still enjoyed it.

i loved the pool and how close it was to everything

breakfast was great and the hotel and room was very clean. loved the location

no laundry facilities & parking was expensive but it is downtown

had issues getting conjoined rooms (we have kids)

third room was right next to the gym and we were awoken both mornings at 6 am to dumbbells being slammed on

parking. had to unload then move car to a lot and walk back. no room service.

there was no pool for the kids to swim.

pool, vending machines, and a laundry room for guests

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

ladies at the checkin desk were extremely helpful about laundry services, parking and recommendations for our

love the extensive breakfast and clean laundry

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

pool was small, but enjoyable

loved this room, good size with a kitchen and sitting area at a great price and close to everything we were

good size tv and the kitchen area is always nice

loved having the full kitchen and living room

delicious breakfast, especially enjoyable on the patio

wish the pool was open later lol

swimming pool is amazing and it is good choose if you with the kids like us

location staff cheerful, helpful and friendly cleanliness pool open and clean

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with

found a dirty wet washcloth and used bar of soap in our shower.

as i entered the continental breakfast area, a staff member told me that breakfast is $20

i was promised $24 and charged $29 no free breakfast

i had the best margherita of my life, truly, at the bar right after i checked in

didn t eat the breakfast at the hotel. we didn t know that one was offered.

having to pay for parking, the continental breakfast, and even the coffee.

spa and hot tub not open - but not hotel's fault :(

location excellent. pool fantastic.

was able to get into the room, early check in, which was a blessing

the hot tub in the pool/spa area was broken and out of order

room service friend was allergic to cheese and his andwhich had cheese they said they makr a new

was fantastic, the bed was comfortable and there is laundry for the guests

modern & clean room, very nice breakfast, super friendly staff, refreshing salt water pool, well-kept workout

the location and breakfast were awesome, and checkout was seemless

the room was very nice, the pool was fun (small and kind of cold, but still nice) and breakfast was also good

huge room, great breakfast

ordered room service for 1 adult and 3 kids and it cost $105 plus tip for

gym is a bit dated

great location. i wish there were a few dining more options at the hotel for people with kids.

every thing, i wish the spa was open.

kids everywhere

is wonderful however, perhaps guests could receive a small discount on their breakfast

loved being right downtown and free parking

little pricey and breakfast was kind of expensive smaller pool but maybe thats typical for a

also, the pool is a bit small

a shuttle from the airport would have made this perfect!

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

laundry facilities were nice

also, i thought there was a shuttle service

i checked in, they did not tell me that i had to request room service

bed, great bathroom and decor, excellent tv with all of the pay channels available, breakfast was plentiful and

bonus to have laundry facility on site too

breakfast made to order with happy, talented chefs

location was excellent, staff helpful. nice gym facility and loved the evening reception

i had issues with ordering room service and was a longer wait then they said but things happen but they sure

- the room service was around 10-30 a person per meal

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and

it sounds like a laundry room is near by which makes no sense being on the 6th floor

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

no closet! no plastic laundry bag

no laundry facilities.

not like that there was no laundry facility for guests who wanted to go swimming

no laundry no breakfast no coffee anvil

with no shelving, no coffee maker, pilling off wallpaper, a few channels on tv, no clock, weak wifi, broken

staff very friendly. enjoyed elevator access straight into parking lot.

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

pool no laundry facilities

the laundry room was clean and the cleaning ladies was bleary wonderdul.

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

i could open the window, laundry facility on site, close to shopping and entertainment

breakfast was really good

pool is nice

the pool was so cold the kids were blue

staff was super friendly and the room was very nice parking was great and they even had free

charged 75 for pet .. says that on hampton inn website. doesn t say the amount on booking .com

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

pet fee was high imo @ $75.

we had young kids with us and she went out of her way to make my children feel special over easter

breakfast was wonderful, rooms are clean and smelled great, easy to get to, pool was fun for the kids

good breakfast and pool locations

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

laundry service was broken and only available 1 w/d with a line a mile long every day

also having the laundry readily available

beds are little hard and hate that the pool closes at 10 pm, but just minor things.

kitchen