pool to small

staff was very friendly, the breakfast was great, and the room was real clean, and the price was great too

didn t get to take advantage of the breakfast, but the staff were exceptional and kind

food prepared to go around for the large number of people staying and seating was limited for breakfast dining

breakfast was good would prefer better hot food had eggs but they looked very wet.

no laundry in the facility

there was no laundry facilities

didn't keep up on laundry enough to keep towels available for the pool

pool was shut down but oh well

breakfast was a little

was great have a great time at the pool with my family all together a great place to

ckean friendly and great location. love the outside pool

amenities in the kitchen. comfortable bed. nice shower

only bummer is outdoor pool and hot tub

the gym and pool are ideal for all the visitors and the cleanliness in the room and the dinning room were

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

modern, comfortable, fitness room, pool, quiet

friendly staff, clean room and common areas, hot breakfast

breakfast is good! there s a microwave and mini-fridge in the room

good grab & go breakfast, spacious room, great location.

was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

spacious rooms, walk in shower, clean, free parking, decent breakfast.

the complimentary breakfast and coffee were both very good

more frequent plowing and shoveling of the snow in parking lot and side walks.

i didn t like but the pool room was hot to watch the kids swim

was not fully working , pool was nice not enough sitting area for breakfast in peak time

the included breakfast was actually one of the best set ups i have seen

pool, sauna, fitness room

( 1 hour ) the pool was wonderful

fitness room

the room was spacious, had a laundry bag and was very clean

the dryer filter in the laundry room needs the screen repaired .

pool open until 10pm for the kiddos

the pool the kids love it

we asked for a late check out so we could clean up after our round of golf in the morning and they happily

laundry

are terrible kicked me and my kids out call police on us we where the 1 hour they said it’s because it was

clean, stylish, great breakfast and staff was very friendly

was set back off the road and only shared a parking lot with one other hotel

the pool area was extremely hot, over powering smell of chlorine.

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

is a great place to stay with kids or team events

the kids had a great time

took the kids here for a last minute, end of spring break trip

balcony overlooking the indoor pool was unexpected but an amazing surprise for my kids and i

good laundry facilities, clean property, great location.

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

breakfast could have had more selection was only coffee and waffles

nothing the spa tub was horrible and the room it self was very disgusting and not satisfied

lame breakfast

easy to maneuver in the parking lot

pool and spa was open, friendly staff, clean room, hot breakfast and location.

breakfast in the morning had a very nice variety of hot and cold items and the hot tub by the pool was super

breakfast was great and the hotel and room was very clean. loved the location

room was clean, pool and hot tub was open, a little too much chlorine but we still enjoyed it.

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

friendly i have twins and their babies and i didn't get a knock on the door saying hey can your kids be quiet

we had a little family get together (our kids are too young for wolf lodge) and we couldn't have been happier

area for kids was great

was no free wifi, the curtain barely covered the window, towels were very rough, no breakfast, no

booked this hotel because of the spa bath, and i paid $126 for one night

didn t have a comforter only a thin blanket no coffee pot in room the wifi wasn t free cable was standard

and leaving all night, you can plainly see the prostitutes making deals with others in the parking lot

only one device could connect to wifi

there were always people carrying baskets of laundry to other floors

there were always people carrying baskets of laundry to other floors

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

the laundry carts and room cleaners carts were very old, shabby, and very dirty

the laundry machine could have been cleaner.

wifi was really good compared to some places

the bed was confortable, and pet freindly

were upgraded at no extra cost to a room with jacuzzi tub as we requested an early check in

parking very tight

easy access to room and laundry facilities

here was top notch: the staff, room, breakfast, wifi, pool

lots of parking available

asked for a early check in which was no problem, room was ready when we got there

the pool has been broke for over a year. fix it

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

see above-no view from balcony, just parking lot and pavement everywhere you look!

easy to get in and out of parking lot

it had free breakfast and. pool

nice. 10 star plus. clean room. very quiet nice breakfast

they also helped me with an early check in which was greatly appreciated

the place had a terrible odor, kind of like a pet store full of wet chinchillas. the

the king size spa tub room

the spa tub

wifi was weak

a few more hot food items for breakfast would have been great.

breakfast is just ok. coffee could be better at breakfast and in the room.

the cleanliness of the rooms and hotel overall. friendly staff and good breakfast.

close to the highway and casino, which we went to after the reunion

breakfast wasn t that great

the pool, fire pit, grills and laundry are a plus

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

laundry facilities were great

laundry, kitchenette, and full size fridge also the grills outside

the rooms are very spacious and free laundry

easy/close parking

minimal lighting in parking lot

had fridge, m wave, wifi

parking lot was very dark

clean room, comfortable bed, good wifi, functional ac.

laundry machines were out of service

staff pool cleanliness

getaway for the weekend ud83dudc4c pool and staff was great jacuzzi suite next time and the restaurant down the

friendly and helpful staff, nice breakfast and clean room!

the tore up parking lot.

no laundry facilities & parking was expensive but it is downtown

so cute love the bar on the roof

pet friendly

third room was right next to the gym and we were awoken both mornings at 6 am to dumbbells being slammed on

no room service

was no room service

location, warmth of staff, clean swimming pool, clean facility, obvious upgrade in facilities

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

location staff cheerful, helpful and friendly cleanliness pool open and clean

they were able to accommodate me for an early check in as well as a late check out and where overall just very

receptionists that were super helpful and friendly; the dj and bar on weekends was super convenient and fun

did not have breakfast so can't comment on that. all staff encountered was very nice.

breakfast cost was a bit excessive, did expect to have coffee/rolls included at price charged.

twenty bucks for breakfast & three bucks for coffee was a bit much

didn t eat the breakfast at the hotel. we didn t know that one was offered.

clean, great breakfast and staff very hospitable

we liked the clean rooms. safety on elevators, pool hours and proximity to events we had planned

loved the full kitchen and the separation of the rooms so we could watch two different tvs

having a kitchen to set up my coffee stuff was so much better than hoping i didn't damage a

the breakfast was adequate, but the room was great

free parking/shuttle downtown

location and free parking

more options for continental breakfast

location was perfect for downtown walking with plenty of parking.

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained

bat and restaurant close to early. room service overpriced for mediocre meal.

service in hotel bar was non existent

pool n spa being closed

room service, restaurant and valet were all fantastic.

spa and fitness center were really nice

great location. i wish there were a few dining more options at the hotel for people with kids.

they are also pet-friendly

ordered room service for 1 adult and 3 kids and it cost $105 plus tip for

spa is closed sundays and mondays and the pool was broken

kids were loud past 11 pm

was fantastic, the bed was comfortable and there is laundry for the guests

the room was very nice, the pool was fun (small and kind of cold, but still nice) and breakfast was also good

nice pool, snack bar, roof top bar, lounge area and breakfast

trying to connect to the wifi. internet connection was not good.

no jacuzzi in the pool area.

bonus to have laundry facility on site too

breakfast in the morning was one of the best i've had at a hotel

went to sports bar connected to the hotel, food and staff there were also very good

the breakfast was great

breakfast was delicious and had tons of options, pool and hot tub area was wonderful, staff was friendly and

laundry facilities were nice

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

slept in through breakfast because i didn't want to get out of bed

bed, great bathroom and decor, excellent tv with all of the pay channels available, breakfast was plentiful and

no show shuttle

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

parking good had a little balcony, and a great dispensary across the street with plenty of

lightbulbs in kitchen ceiling were out making it hard to see

property is run down. parking is impossible. won t stay here again.

i did notice some sticky residue on part of the table int he kitchen area.

there's a laundry facility on st as well as a pool and spa

no breakfast. no swimming pool, no gym was open and was advertised

parking on second day

the room was on first floor and near the parking lot

the room was very spacious and the pool was great!!

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

pool was closed for no specific reason and was one of the reasons i booked it

they never said anything got my kids ready to go and found a note on the door to the pool

staff were very nice, bar was great and the room was cozy, would definitely stay here again

it s close proximity to the airport and the free shuttle service.

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

the free laundry machines and mini gym were a bonus

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

laundry facilities were out of order and our keys stopped working several times

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

bed was comfy, the room came with dishes and a whole mini kitchen

the kitchen area was nice as well had our grandkids with us so the refrigerator came in handy for

they sent us over to the fairfield inn and suites by marriott across the parking lot

great location, nice room and good hot breakfast

my kids had a great time in the pool!!

the breakfast was kinda gross for the adults and kids

my kids loved the size of the pool area

the breakfast was kinda gross for the adults and kids

dirty out dated old no change machine for laundry was charged 2x

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

late check out

clean room, comfy beds, decent breakfast, helpful staff, great location, pet friendly

i tried to cancel or at least get fee removed because pet friendly means that they have special rooms for people

the noise from the laundry room next to our room (219).

they didn't have a change machine nor did they carry change for laundry or vending

also, they couldn t make change at the desk or have a quarters machine for the laundry

self laundry free of charge.

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

it sounds like a laundry room is near by which makes no sense being on the 6th floor

no closet! no plastic laundry bag

seat cover was loose and became detached the first time it was sat on and i was charged to do laundry with a

breakfast was very disappointing

pool was closed no license yet and i was not informed when i booked the hotel through booking on no

spacious rooms, variety of food with breakfast. friendly staff

breakfast could have been better more options or change up once in awhile, i don t like sausage

the staff were wonderful, breakfast was good.

it took a long time to find because the maid put it in the laundry room and nobody knew

they had guest laundry service

i was glad there was a guest laundry room but i had to fix the dryer vent because it came off and made the room

like room so close to laundry

lampshade had writing of the words love on the inside stains on the ceiling there was puke by a laundry bin just

the pool and laundry room were closed due to renovations.

extra room was great; very clean; nice laundry facilities

best pool ever clean and very family friendly

my kids love her

kitchenette in the room was a huge bonus

i really liked taylor she was a great help and the laundry room was very clean

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

a lot of people outside in the parking lot doing stuff not sure what

there was a lot of trash in the parking areas

the free airport shuttle

that it was a hassle to get change to use the laundry facilities.

no change machine for laundry and the front desk will not sell you quarters

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

late check out not available and due to flight delays arrived a little before 2am

i'm also not sure why it matters when we stay overnight, if the parking lot has plenty of spaces

clean and nicely decorated hotel, very helpful staff, convenient location. nice gym!

they had free breakfast

he was able to accommodate me with check-in plus the bar even though there wasn't anyone staffed at the bar

no food or breakfast or even coffee

very clean, staff was nice, great gym.

the laundry room was nice

close to my family, large parking area

wifi was not strong. lost signal many times.

demands and requirements doors outside did not lock bathroom was very small cable dud not work no wifi rude

quiet & safe also close to local restaurants & stores. easy access to wifi.

laundry facility didn't work except washer

there fire was in the laundry

laundry

laundry service, it seemed more like a long stay for subsidized living than a hotel

laundry takes only quarters but no change machine on site and front desk does not make change

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

ladies at the checkin desk were extremely helpful about laundry services, parking and recommendations for our

all areas of the hotel were exceptionally clean, even the laundry and pool area

love the extensive breakfast and clean laundry

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

longer breakfast time

loved the room and the option to leave your vehicle while you were traveling and the shuttle service to and from

billed me wrong, even after verifying billing on check in. wifi is weak.

location, ample parking, close to restaurants and stores (target, office depot, etc

shuttle service was great

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

friendly staff, clean, spacious rooms, awesome free happy hour and a hot breakfast

in order of what i noticed: lighted parking lot--important for me great front desk manager great ambiance in

it was very convenient for us and the kids

the location, the room, the pool it was all beautiful

hot breakfast

continental breakfast.

we used the gym and pool

the breakfast was wonderful, as good or better than you would get in a restaurant (worth$15-20 easy) we

the laundry room was clean and the cleaning ladies was bleary wonderdul.

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

pool no laundry facilities

i could open the window, laundry facility on site, close to shopping and entertainment

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

machines didn t work laundry room filthy, breakfast was a joke, juice machine didn t work, toaster didn

good selection of breakfast items, all freshly made.

parking lot was covered in 5 inches of slush snow and ice

pool and breakfast

property description says it is pet friendly but failed to mention that there is a $25 fee per day for your

air conditioning in the elevator, stairs or hallways ice machine out of order laundry rm locked hot tub out of

room was right across from their laundry room

smelled like sour laundry

the space. the laundry room.

we had to ask for linen bc they were so short on staffing that they were behind on laundry!

location, room size, gym and laundry access, comfortable

kitchenette free laundry staffing specially the gm

that it was free laundry.

being able to do laundry for free unfortunately only one dryer worked.

the convenience of the laundry room.

in the morning you feel the bed vibrating from the laundry room

could not get on wifi my ps4

clean spacious nice pool no complaints

staff, clean and spacious rooms, and airport shuttle to and from helped make it an east park and fly situation

the kids didn't want to swim anymore the breakfast lady wasn't very friendly lol but oh well

laundry facilities, location close to where we needed to be, it was quiet there

our room was above the laundry and was very annoying at times.

they put me by the laundry for customer and all i hear is the washer making banging noise threw out the day

and we were located next to the laundry and the lobby

laundry machine was not working, the staff offered to do our laundry, but for some reason did not,

friendly staff, nice pool, and a decent selection for breakfast

the indoor pool was coldud83eudd37

had everything we needed: full hot breakfast, large indoor pool, very comfortable beds and pillows , quiet

the pool area was also nice and enjoyable for the kids

was very friendly, rooms are clean, breakfast has a big selection, the beds were comfortable and just off the

comfortable bed and nice staff. the free breakfast was good.

breakfast breakfast could ve been better scrambled eggs sausage bacon hashbrowns toast would ve

of the grand rapids skyline from the gym would have been nice, but can t complain too much about that

i missed the free breakfast

free parking

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

person that runs the shuttle seems to be a problem

kitchenette & bathroom are spacious and well appointed

and the breakfast was a lot better then most

breakfast was good and provided in a creative single serve safe way to accommodate the pandemic

charged 75 for pet .. says that on hampton inn website. doesn t say the amount on booking .com

the elevator needed bulbs replaced, hard to open door because it was swollen the door, limited parking spaces

customer service, worker kept taking pictures of me and my family in the pool, kept saying my kids was loud and

great breakfast, friendly staff, wonderful location.

the pool was so cold the kids were blue

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

we had young kids with us and she went out of her way to make my children feel special over easter

breakfast was very good

pet fee was high imo @ $75.

ability to log on to personal netflix account easily from the tv, pool was shallow so smaller kids could play

the laundry facilities were out of order

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on

was there for 11 days, i needed to use the laundry

laundry costed $10

example; no laundry because washer was not working

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

also having the laundry readily available

laundry service was broken and only available 1 w/d with a line a mile long every day

we were disappointed that the pool was closed, but that was out of their control

breakfast was not my favorite

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap

cleanliness, friendly staff, good breakfast, and comfortable beds

i liked the hot breakfast

was very clean, nice pool, rooms etc

breakfast was very good kids loved the pool

online didn t match due to changeover - expected to die a load of laundry and couldn t

no laundry

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

there was a small bar open with starbucks coffee but the staff didn t arrive until 9am or later

live in california and fly to grand rapids airport to see my kids in muskegon in norton shores because of this

in early and was given a room at far end of building, noise from ice machine and peoples doing laundry early

kids wanted to swim before we left, the windows were open and a fan running

cold pool

very comfortable bedding. shower was roomy. breakfast choices were good.

breakfast was good, room was clean, hotel was quiet

no laundry facilities.

not like that there was no laundry facility for guests who wanted to go swimming

no laundry no breakfast no coffee anvil

it looks kind of ghetto outside. in the parking lot a cars window is smashed.

wifi was broken during visit

staff where the guest laundry was and 3 different employees didn't know so we found it ourselves

pool was open, and they do a breakfast bag in the morning

the business center, pool and fitness center are closed

the pool is very cold. that will cause me to go to another hotel.

few small details could have been improved upon like the heated pool i thought could have been warmer, but not

cheery, had games, laundry facility, pool, outdoor area, really appreciated the complimentary razor (we

it was such a cute place! super comfortable and breakfast was amazing!!

clean and maintain well also very quiet, i liked that there is no carpet in the rooms

breakfast we very good, loved everything about this place really

great amenities, breakfast was good and the room was nice, clean and comfortable

the accommodation had a laundry

staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities

the wifi is super slow, and we were in one of the best wifi rooms

cockroaches and bed bugs everywhere, especially in the shower, no wifi, no remote for the tv, and the tv didn

we had plenty of parking and

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

pool breakfast friendlyness awesome

my wife fell in parking lot! , because snow was not plowed, and sidewalk was not shoveled.

enjoyed the breakfast, friendly staff, very clean and loved our room / stay

parking was very limited and poorly lit