no change machine for laundry and the front desk will not sell you quarters

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

that it was a hassle to get change to use the laundry facilities.

the pool was surprisingly large and felt very safe

a good king bed, great housekeeping, good gym

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

i really liked taylor she was a great help and the laundry room was very clean

was clean and kitchen fully stocked

parking is plentiful

we loved the updated, modern look to it. we also liked that it had a free airport shuttle!

online didn t match due to changeover - expected to die a load of laundry and couldn t

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

no laundry

the parking lots were not good. there parking spaces were poorly marked.

the outdoor pool and bar. easy parking.

i wanted to take my kids on a fun experience and it turned into them being pretty upset and me feeling awful

i would ve really enjoyed being able to relax in the jacuzzi more while my children enjoyed the pool

clean ,updated ,shuttle, parking,pool breakfast variety, suites

pool and breakfast selection was big.

window was rotted, and the parking lot was poorly lite and signage made it hard to find even with my gps

laundry costed $10

but, the laundry room was filthy

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on

the laundry facilities were out of order

example; no laundry because washer was not working

there was not an ev charger as listed when we arrived (it was installed the day we left) but there were chargers

the breakfast was wonderful, as good or better than you would get in a restaurant (worth$15-20 easy) we

pool was so heavily chlorinated kids were coughing my eyes were burning never experienced this at a

clean well located. decent breakfast. it was as expected and i appreciate that.

big suite, comfy bed, great breakfast, wonderful staff

awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved

had everything we needed: full hot breakfast, large indoor pool, very comfortable beds and pillows , quiet

the pool area was also nice and enjoyable for the kids

had everything we needed: full hot breakfast, large indoor pool, very comfortable beds and pillows , quiet

staff was friendly, breakfast was great!

laundry machine was not working, the staff offered to do our laundry, but for some reason did not,

we were put in a room next to the guest laundry facilities and the walls are very thin so it was constantly

they had no laundry soap for the in house washer dryer

my room was over the laundry, so there were loud sounds of water turning on & off until 11pm

and we were located next to the laundry and the lobby

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

kids running thru the halls

the studio with kitchen facilities was wonderful

did not have time to have breakfast, i left at 4:00 am so i'm not able to rate it.

my room included a kitchenette (stove top, fridge, microwave even a dishwasher

kitchenette free laundry staffing specially the gm

location, room size, gym and laundry access, comfortable

luv that kitchen and free laundry

being able to do laundry for free unfortunately only one dryer worked.

the convenience of the laundry room.

kick back, breakfast, laundry and staff.

laundry room can possibly be updated to take credit cards instead of quarters.

breakfast was also very, very good

wouldn't stop running- way too many kids(spring break-not a ding on the hotel) hotel was amazing

staff excellent breakfast gym

in the morning you feel the bed vibrating from the laundry room

no coffee in the lobby at 4am for shuttle guests

friendly staff great breakfast. nice pool area.

clean spacious nice pool no complaints

no hot tub, pools kinda small, gym didn't have many things and some stuff was broken.

laundry takes only quarters but no change machine on site and front desk does not make change

there fire was in the laundry

didn't have change to use laundry

laundry service, it seemed more like a long stay for subsidized living than a hotel

laundry

the laundry room was nice

demands and requirements doors outside did not lock bathroom was very small cable dud not work no wifi rude

the wifi signal and speed sucked and the electric outlets didn't work

close to my family, large parking area

reserved long term airport parking there with another vender apparently and there is no shuttle

very clean, staff was nice, great gym.

good exercise room when it wasn't overrun with unsupervised kids.

the bar wasn't open an the front desk girl didnt seem to happy an i asked for glasses she brought me

good exercise room when it wasn't overrun with unsupervised kids.

room was very comfortable. would have liked a breakfast included for the money they charged.

lampshade had writing of the words love on the inside stains on the ceiling there was puke by a laundry bin just

i was glad there was a guest laundry room but i had to fix the dryer vent because it came off and made the room

hotel was old, outdated, had mold in the bathroom, burns on the bedside table, people's laundry hanging outside

laundry service was offered inside the service description but only self service was possible.

stairwells, and for as big as the hotel is there should be laundry on each floor there are too many rooms and

the pool and laundry room were closed due to renovations.

extra room was great; very clean; nice laundry facilities

my room has small kitchen which we really loved it and breakfast was awesome !

breakfast could be a little more friendly

to covid, there was no breakfast bar with the usual offerings

the noise from the laundry room next to our room (219).

they didn't have a change machine nor did they carry change for laundry or vending

clean room, large tv with lots of channels, clean laundry room, outside seating.

also, they couldn t make change at the desk or have a quarters machine for the laundry

self laundry free of charge.

breakfast was not the freshes.

breakfast was basic the waffles & coffee were the best part small pool but the kids enjoyed

it had a kitchenette but not stove

pool was a bit cold for me. breakfast was lacking in variety

were large groups of teenagers there that dominated the pool

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

dirty out dated old no change machine for laundry was charged 2x

breakfast ends early

pet friendly. nice staff. price.

good location, room was comfortable, breakfast was grear

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

hours of pool and gym

breakfast was not that great compared to the free breakfast we got at the holiday in holland mi

kitchenette area was poorly lit

they wont allow gaming consoles on the wifi which was the sole reason i was there and they would not accommodate

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

loved the complimentary laundry facilities

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

location and the breakfast.

location and quality of room and breakfast for the price

the kids loved the pool but the hot tub was out of order

pool and hot tub

the pool looked nice even though we didnt utilize it

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

bed was comfy, the room came with dishes and a whole mini kitchen

although this was the second year in a row that our fireplace would not work or stay working and there was an

kitchen area is small and very crowded, congested at breakfast.

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

i loved everything especially the kitchen that was in the room too!

pet frirndly.

some of the kitchen supplies were not in the room as when i stayed here before.

the kitchen was incredible! the staff was super friendly.

there's a laundry facility on st as well as a pool and spa

parking is easy, staff are friendly and accommodating, rooms are clean, and the gym very complete

loved the adult time for the pool and hot tub

parking on second day

jenna was amazing and hooked us up with an early check in

the pool, fire pit, grills and laundry are a plus

the rooms are very spacious and free laundry

laundry, kitchenette, and full size fridge also the grills outside

laundry facilities were great

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

all areas of the hotel were exceptionally clean, even the laundry and pool area

love the extensive breakfast and clean laundry

coin laundry, arcade, indoor pool were the surprises.

ladies at the checkin desk were extremely helpful about laundry services, parking and recommendations for our

to use the laundry facilities, and needed to use an app that required a minimum of ten dollars for use

easy access to room and laundry facilities

pet friendliness is top tier

didn't stay for breakfast as we had a 10

television barely worked and the wifi was spotty. the pool was too cold

here was top notch: the staff, room, breakfast, wifi, pool

the laundry machine could have been cleaner.

the breakfast lots of it and was flavorful

it was a nice place and they had a indoor pool

the staff, room and breakfast were amazing

rates,pool,cleaniess

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

area for kids was great

4 different pools, great breakfast, kids ate free. water park for kids

i also liked the assortment of breakfast items

parking lot was not plowed so no where to park except far away

spa looked over used or cleaned too often, coating was coming off

liked jacuzzi in.room. wifi and tv. no diet pepsi.

they also helped me with an early check in which was greatly appreciated

so we didn't use it luckily we brought coolers and walked into drug deals going on in the parking lot

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

nice. 10 star plus. clean room. very quiet nice breakfast

the breakfast biscuits. no soap.

covid made it so no pool or breakfast but still great

very courteous staff excellent breakfast very clean

the cleanliness of the rooms and hotel overall. friendly staff and good breakfast.

breakfast was only served until 9am weekdays which we were not told about upon checking in

breakfast was good

a few more hot food items for breakfast would have been great.

close to the tanger outlet and the gun lake casino

pool & hot tub are exceptionally ckean

( 1 hour ) the pool was wonderful

breakfast was hot and delicious

parking is very convenient

pool hot tub. the facility was clean and friendly.

didn t have a comforter only a thin blanket no coffee pot in room the wifi wasn t free cable was standard

was conveniently located near a bus stop so i could ride downtown without having to pay parking

only one device could connect to wifi

big parking area, centrally located on 28th street

was no free wifi, the curtain barely covered the window, towels were very rough, no breakfast, no

laundry

was set back off the road and only shared a parking lot with one other hotel

the pool area was extremely hot, over powering smell of chlorine.

the kitchen area in the room had everything that we needed and more

the breakfast, the rooms, the pool, the location.

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

there were always people carrying baskets of laundry to other floors

there were always people carrying baskets of laundry to other floors

the laundry carts and room cleaners carts were very old, shabby, and very dirty

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

laundry facilities were nice

wifi did not work. staff admitted it was not great.

the tv and wifi worked great

most of the hot foods for breakfast had red and green peppers in it, which is ok but too much

no laundry facilities & parking was expensive but it is downtown

fantastic location, reasonable parking prices (including in/out of the ramp), knoop the rooftop bar was fantastic

so cute love the bar on the roof

no room service

third room was right next to the gym and we were awoken both mornings at 6 am to dumbbells being slammed on

pool was freezing cold. parking should be comped.

breakfast was ver good with a great view

we liked the clean rooms. safety on elevators, pool hours and proximity to events we had planned

very nice !! big room, nice pool and great breakfast!!

felt bad for all the kids that wanted waffles and there were none

did not have breakfast so can't comment on that. all staff encountered was very nice.

breakfast should be complimentary with how much the room was

location, cleanliness, great food and a bar downstairs, great staff!

as i entered the continental breakfast area, a staff member told me that breakfast is $20

breakfast cost was a bit excessive, did expect to have coffee/rolls included at price charged.

was way too hot, and i did not like the fact that we were not allowed to bring beverages into the pool

dead bolt did not work and the extra security bar would not work either

the skywalk to the arena and the pool

the bistro) was good although highly priced, swimming pool is ok, gym is tiny but ok, parking and location are

location staff cheerful, helpful and friendly cleanliness pool open and clean

was fantastic, the bed was comfortable and there is laundry for the guests

that they are functioning 24 hours, so you can check in anytime and have a snack at the snack bar at any time

we appreciated the kitchen area too and full size fridge

it offers a roof top bar for guests only, perfect

liked the hardwood floors, the kitchen was a nice touch.

didn't keep up on laundry enough to keep towels available for the pool

there was no laundry facilities

no laundry in the facility

pool was nice as was the fitness room

breakfast was a little

they had a better gym with bigger dumb bells

spa is closed sundays and mondays and the pool was broken

totally bummed out the kids as they woke up early to go swimming before we checked out and couldn t

pool wasn t very warm.

pool, fitness center, and room service were not available, yet i still paid the same price as usual

wifi didn't work at

the pool and steam room were amazing, very relaxing and stimulating at the same time

from the bar and desserts were delicious

the bartender in the bar area was very personable as well

3 kids and 2 adults

breakfast was excellent.

breakfast was good would prefer better hot food had eggs but they looked very wet.

stayed during the middle of the week and by 8am each morning the breakfast was slim pickings, and the coffee

great breakfast in the morning

the only thing was the pool was small.

pool was nice and the room was clean. very close to devos.

also, the pool is a bit small

pool area was crowded and the room had no fridge

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained

they also had shuttle service and stayed open for another half hour so we could get a ride home from the concert

bonus to have laundry facility on site too

- the room service was around 10-30 a person per meal

access to our room thru the bar area was less than desirable but wasn't a big

the pool and hot tub area was amazing and the breakfast was great!

water fountain inside the gym. water fountain outside of gym didn t work

no laundry no breakfast no coffee anvil

not like that there was no laundry facility for guests who wanted to go swimming

no laundry facilities.

nice big tv, free wifi, roomy room, clean, quiet and no smokers.

free pet stay

no closet! no plastic laundry bag

seat cover was loose and became detached the first time it was sat on and i was charged to do laundry with a

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

it sounds like a laundry room is near by which makes no sense being on the 6th floor

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

also having the laundry readily available

laundry service was broken and only available 1 w/d with a line a mile long every day

of all, the parking lot was not plowed after a large amount of snow

loved having a kitchen that i could heat and make my own oats, etc

clean, great breakfast

the pool was nice and warm and the breakfast options were pretty extensive

but the hotel s dead bushes, overflowing trash bins and trash in the parking lot make it worse

charged 75 for pet .. says that on hampton inn website. doesn t say the amount on booking .com

breakfast was tasty with eggs, bacon, french toast sticks, and smoothies

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

location and breakfast

location staff breakfast parking

comfy beds. was very accommodating to my kids and pet

pool was very cold

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap

was very clean, nice pool, rooms etc

breakfast included, swimming pool, clean room, quiet, friendly staff

we had a great stay! the pool and hot tub was really nice. we had fun on our stay with our kids.

breakfast included, swimming pool, clean room, quiet, friendly staff

breakfast was basic. coffee was ok. rather have good coffee

beautiful new facility. comfortable room. nice breakfast.

pool looked nothing like picture and no jacuzzi

the breakfast friday morning was great! the weekend was disappointing because not out on time!

pool could have been a little warmer. breakfast a little latter. bed comfort just okay.

i could open the window, laundry facility on site, close to shopping and entertainment

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

pool no laundry facilities

the laundry room was clean and the cleaning ladies was bleary wonderdul.

staff where the guest laundry was and 3 different employees didn't know so we found it ourselves

we got to enjoy the pool and hot tub

windows opened to allow cool breeze. decent wifi.

breakfast was not up to what i had expected in your corporation nicer accommodations

pool was open, and they do a breakfast bag in the morning

cheery, had games, laundry facility, pool, outdoor area, really appreciated the complimentary razor (we

good temperature control on ac, parking was adequate

we used 4 towels to soak up the pool of water to make it safe to walk across

always and the same with every hotel ever; the gym could use more free weights and a squat rack or 2

breakfast closing at 9 a

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

absolutely fantastic breakfast selections. staff very friendly!

enjoyed the breakfast, friendly staff, very clean and loved our room / stay

parking needed

the pool is almost an afterthought

last visitor) there were not enough face towels and we were told they only had one person to do laundry

laundry facilities was not able to use

room was right across from their laundry room

our room was right across from laundry room. too loud all night :-(

the space. the laundry room.

machines didn t work laundry room filthy, breakfast was a joke, juice machine didn t work, toaster didn

property description says it is pet friendly but failed to mention that there is a $25 fee per day for your

kids were so happy in the pool

pool and breakfast

the staff seemed friendly enough. the location was easy to get to. wifi worked.

they had a coin operated laundry machine which was nice

very clean and comfortable. nice room and dining area for breakfast.

we visited our grand kids and great granddaughter

lots of kids parties going on and we did not hear a sound from all of them

the complimentary breakfast was fantastic

staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities

the accommodation had a laundry

i like that there is a restaurant located in the parking lot. that is convenient.

the wifi is super slow, and we were in one of the best wifi rooms

tight parking in the first building