dirty out dated old no change machine for laundry was charged 2x

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

helped get our receipt to us early early in the morning, and helped get us some take and go breakfast

their airport shuttle is not up yet, but they more than made up for the inconvenience.

well didn t really have breakfast due to covid 19 but they offered something at least

the hotel also has a fitness center and indoor pool available to guests

the hotel also has a fitness center and indoor pool available to guests

being escorted back up, so did not feel we could easily come and go throughout the hotel, to the pool, out to

breakfast was not the freshes.

spacious rooms, variety of food with breakfast. friendly staff

clean room, large tv with lots of channels, clean laundry room, outside seating.

they didn't have a change machine nor did they carry change for laundry or vending

also, they couldn t make change at the desk or have a quarters machine for the laundry

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

the noise from the laundry room next to our room (219).

the pool was clean and monitored within every half hour with two

my kids had a great time in the pool!!

location and quality of room and breakfast for the price

it was ok breakfast was not great the fitness room was missing lots of weights

swimming pool also the bed and just the environment period i love this hotel

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

room was dirty cracks in the shower fireplace didn't work and breakfast was nasty

00 nonrefundable fee will be charged for having a pet

loved having a two bedroom suite with kitchen (oven,full size fridge dishwasher and microwave) and living room

hotel was old, outdated, had mold in the bathroom, burns on the bedside table, people's laundry hanging outside

it took a long time to find because the maid put it in the laundry room and nobody knew

stairwells, and for as big as the hotel is there should be laundry on each floor there are too many rooms and

were very kind and tried their best but they had very little to do with the unavailable clean laundry and dirty

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

the pool and laundry room were closed due to renovations.

extra room was great; very clean; nice laundry facilities

was very comfortable and the pool was fun the kids love it made sure they went every day and the breakfast was

i had 4 kids with no pool to entertain them

lots of hair in the pool.

the free laundry machines and mini gym were a bonus

loved the complimentary laundry facilities

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

pool seemed old and dirty, you couldn't get in with your key, someone had to let you in

staff were so friendly and helpful. wifi was good for the entire stay

there wasn t any room service even though it said there was on the website

that the property had a restaurant and a bar at the hotel and the food was amazing for dinner and breakfast

offer free breakfast.

not not we did not like it the hotel but a complementary cup of coffee or a contential breakfast has always been

i wish breakfast was included in the stay, but not a huge issue.

didn’t like the breakfast at all

they had free breakfast

the laundry room was nice

close to my family, large parking area

showers are great, beds are comfortable enough, refrigerators are large enough, and the wifi is consistent

demands and requirements doors outside did not lock bathroom was very small cable dud not work no wifi rude

they offered no wifi the code they had to use wifi was wrong

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

laundry service, it seemed more like a long stay for subsidized living than a hotel

laundry

laundry facility didn't work except washer

laundry takes only quarters but no change machine on site and front desk does not make change

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

i did notice some sticky residue on part of the table int he kitchen area.

parking good had a little balcony, and a great dispensary across the street with plenty of

unsupervised children running around property screaming. parking lot trashy.

wifi was so much slow.

kick back, breakfast, laundry and staff.

laundry room can possibly be updated to take credit cards instead of quarters.

breakfast was also very, very good

wouldn't stop running- way too many kids(spring break-not a ding on the hotel) hotel was amazing

staff excellent breakfast gym

there's a laundry facility on st as well as a pool and spa

tons of space in the lobby and a beautiful bar area as well

we loved the bar on property and the snack station

the pool closes at 12

loved the adult time for the pool and hot tub

very clean, good breakfast, very nice clean room.

pool and hot tub. staff very friendly

water cooler was empty in gym both days

i enjoyed the friendly staff and my kids enjoyed the pool

big suite, comfy bed, great breakfast, wonderful staff

was a party in the parking lot and bass was so loud till midnight and nothing was done about it

pool and breakfast selection was big.

window was rotted, and the parking lot was poorly lite and signage made it hard to find even with my gps

kids were using pool deck as a water slid sliding into the

not allow pets in this hotel, i could swear somebody sneaked a cat, since one of the exits to the parking was

bonus: free laundry machines in second floor, just bring detergent and

the laundry room looked like a complete mess as well

location, room size, gym and laundry access, comfortable

luv that kitchen and free laundry

that it was free laundry.

in the morning you feel the bed vibrating from the laundry room

could not get on wifi my ps4

wifi was down the last day of my stay.

pool area was clean but small

the price needs to be lower , no pool and no breakfast.

our room was above the laundry and was very annoying at times.

carpeting, disgustingly stained chair, dust on nightstands and lamps, huge hole in towel, dirty laundry and

they put me by the laundry for customer and all i hear is the washer making banging noise threw out the day

we were put in a room next to the guest laundry facilities and the walls are very thin so it was constantly

they had no laundry soap for the in house washer dryer

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

pool was fun for our family

how quite it was in the room. the pool was a great size for the kids as well.

said that pool was heated and i'm sure it was, but was still on the cold side

i don t believe i should be asked how long i m going to be swimming with the kids

breakfast and pool were good.

breakfast for working her butt off to make sure everything stayed stocked up the kids loved the pool as well

they kept my kids life jackets i accidentally left in the closet.

a kitchenette but with no equipment, no table, no chairs, and two refrigerators

they kept my kids life jackets i accidentally left in the closet.

laundry costed $10

the dirty laundry room.getting the room cleaned took all day.

the laundry facilities were out of order

example; no laundry because washer was not working

but, the laundry room was filthy

online didn t match due to changeover - expected to die a load of laundry and couldn t

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

no laundry

we needed a quiet night away from our kids and this was exactly that

you guys made my kids feel safe and welcome

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

i really liked taylor she was a great help and the laundry room was very clean

plenty of parking close to entrance

very clean, rooms spacious, beds comfortable. nice continental breakfast.

it s a pet friendly space and often the owner(s) of pets aren t considerate enough.

no change machine for laundry and the front desk will not sell you quarters

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

that it was a hassle to get change to use the laundry facilities.

a lot of kids

a lot of kids

pool, vending machines, and a laundry room for guests

coin laundry, arcade, indoor pool were the surprises.

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

ladies at the checkin desk were extremely helpful about laundry services, parking and recommendations for our

to use the laundry facilities, and needed to use an app that required a minimum of ten dollars for use

wifi was bad

parking lot was not plowed so no where to park except far away

so we didn't use it luckily we brought coolers and walked into drug deals going on in the parking lot

liked jacuzzi in.room. wifi and tv. no diet pepsi.

the spa tub

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

pleasantly surprised had a full breakfast. rooms quiet. bed was comfortable.

pool looked very dirty

see above-no view from balcony, just parking lot and pavement everywhere you look!

it had free breakfast and. pool

laundry, kitchenette, and full size fridge also the grills outside

the pool, fire pit, grills and laundry are a plus

the rooms are very spacious and free laundry

laundry facilities were great

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

booked this hotel because of the spa bath, and i paid $126 for one night

it says online that the place has free wifi and it doesn't not, you pay

big parking area, centrally located on 28th street

was no free wifi, the curtain barely covered the window, towels were very rough, no breakfast, no

didn t have a comforter only a thin blanket no coffee pot in room the wifi wasn t free cable was standard

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

the laundry carts and room cleaners carts were very old, shabby, and very dirty

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

there were always people carrying baskets of laundry to other floors

there were always people carrying baskets of laundry to other floors

laundry facilities were nice

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

breakfast was the worst part

not having access to hot tub or pool sucks but it's covid-19 so it is what it is.

kitchen staff had difficulty keeping food products available for guests

no laundry facilities & parking was expensive but it is downtown

third room was right next to the gym and we were awoken both mornings at 6 am to dumbbells being slammed on

parking. had to unload then move car to a lot and walk back. no room service.

need a better selection of food roof top bar for family

fantastic location, reasonable parking prices (including in/out of the ramp), knoop the rooftop bar was fantastic

loved this room, good size with a kitchen and sitting area at a great price and close to everything we were

delicious breakfast, especially enjoyable on the patio

the kitchen and living room.

the kids slept fine

had kids with me and we ate a lot of snacks and things and ordered takeout so our trash was filling up

having to pay for parking, the continental breakfast, and even the coffee.

as i entered the continental breakfast area, a staff member told me that breakfast is $20

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

breakfast should be complimentary with how much the room was

location, cleanliness, great food and a bar downstairs, great staff!

location, skywalk, pool and sauna

the wait staff at the restaurant and bar were absolutely delightful!

they were able to accommodate me for an early check in as well as a late check out and where overall just very

location, warmth of staff, clean swimming pool, clean facility, obvious upgrade in facilities

swimming pool is amazing and it is good choose if you with the kids like us

was fantastic, the bed was comfortable and there is laundry for the guests

wifi connection would stop and restart from time to time.

friendly staff, close to everything and great breakfast!

huge room, great breakfast

room was spectacular with great views, the rooftop bar is must see and the staff was world-class

rendezvous bar was excellent.

fun for kids

pool area needs some attention. maybe make an 18+ area or don’t allow kids in the jacuzzi.

in a tower suite, beautiful views of the city and an amazing spa tub w/ rain shower really made the night special

cleanliness and friendly room service

the pool and hot tub are in questionable shape. the steam room was closed for maintenance

swimming pool was well maintained with nice clean deck and sitting areas

pool n spa being closed

location excellent. pool fantastic.

room service was very slow.

limited tv channels. wifi was not working. the bed needs a couple more pillows

breakfast was hot and delicious

easy access to the room. easy, close parking.

the included breakfast was actually one of the best set ups i have seen

the beds were very comfortable and the breakfast and coffee were really

free parking/shuttle downtown

no continental breakfast????

the location is perfect walking downtown. we love the large parking lot on the property as well.

it was easy to confirm my reservation, we were able to get a refrigerator and early check in, extra towels were

no continental breakfast nook in the lobby, but they will provide room service for an absurd fee

bonus to have laundry facility on site too

went to sports bar connected to the hotel, food and staff there were also very good

the pool and hot tub area was amazing and the breakfast was great!

the breakfast was great

room service was great!

laundry

everything but breakfast.

great location and the staff was great. the hotel was very clean and had great breakfast options

breakfast selections were limited

are terrible kicked me and my kids out call police on us we where the 1 hour they said it s because it was

there were vending machines and laundry

also, we shared this wait w/ the laundry staff because we were in their space

we felt very at home with the kitchen area and couch

they had a fun kids event, ice cream and movie night.

was broke whole time pool was disgustingly dirty no breakfast like they said no bar it was all a

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and

no closet! no plastic laundry bag

it sounds like a laundry room is near by which makes no sense being on the 6th floor

easy access to room and laundry facilities

traveling with a small dog so was given an awesome room near the pet relief area

here was top notch: the staff, room, breakfast, wifi, pool

the breakfast was great . the bed was comfortable

the place was clean, updated, pet friendly, and surprisingly quiet given proximity to highway

the laundry machine could have been cleaner.

was very clean, breakfast was nice

bit confusing on parking and checking but both resolved very quickly

the staff, room and breakfast were amazing

i enjoyed that fact we were able to use the pool

not like that there was no laundry facility for guests who wanted to go swimming

no laundry no breakfast no coffee anvil

no laundry facilities.

free parking and wifi

there was trash, cigarette butts, dirty carpets, dirty floors, everything desperately needed some attention

no laundry in the facility

there was no laundry facilities

didn't keep up on laundry enough to keep towels available for the pool

i don’t eat breakfast but my kids loved it, both the variety and the preparation

breakfast was great, amazing staff 10/10 would stay again

the cleanliness of the rooms and hotel overall. friendly staff and good breakfast.

there were some rowdy kids in the pool making it difficult to be in the pool with them

close to the highway and casino, which we went to after the reunion

pool and hot tub very nice

breakfast was only served until 9am weekdays which we were not told about upon checking in

i didn t eat the breakfast, we didn t wake up early enough.

didn t get to take advantage of the breakfast, but the staff were exceptional and kind

great breakfast in the morning

friendly staff and great location, heated pool was nice!

i didn t see the pool

parking was convenient.

customer service, worker kept taking pictures of me and my family in the pool, kept saying my kids was loud and

people drinking in the pool where kids were at the youngest being maybe 1 yr old..

the fee for the pet was high and unknown till i arrived.

breakfast was tasty with eggs, bacon, french toast sticks, and smoothies

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

loved that it had a pool, pool looked very clean as well, also had a gym but we didn t get to try it out, but

rooms, friendly staff, and the breakfast food was exceptional

maybe just extending breakfast to 10:30 a.m. other than that it was great.

clean, bright colors, great breakfast, large room

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

also having the laundry readily available

laundry service was broken and only available 1 w/d with a line a mile long every day

the pool and things were not available still

kitchen appliances included

it was a really nice room,. i like the pool area as well.

pool could have been a little warmer. breakfast a little latter. bed comfort just okay.

the breakfast was good, but needed to be restocked.

comfortable bed and nice staff. the free breakfast was good.

breakfast breakfast could ve been better scrambled eggs sausage bacon hashbrowns toast would ve

pool no laundry facilities

the laundry room was clean and the cleaning ladies was bleary wonderdul.

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

i could open the window, laundry facility on site, close to shopping and entertainment

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap

we booked a second night so the kids could swim and it was too cold also the heater was very loud when it would

close to our wedding and had a pool and free breaskfast

maker was a hit with the kids

absolutely love the pool area and walk out set up

rooms were well appointed, with a full kitchen. staff was very professional.

nice pool, clean room, friendly staff

there were huge potholes in the parking lot.

pet friendly

everything was neat/clean & had a fully stocked kitchen which was great for early morning coffee and late night

clean and safe parking

parking lot not plowed

breakfast was great

breakfast was so-so, but it was on par with other hotels in this price range

the pool was great for families

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

breakfast not good. room is either too cold or too warm.

swimming pool was nice, but small and there were no changing facilities there, which made things a bit

parking lot extremely icy and not salted

modern, comfortable, fitness room, pool, quiet

staff where the guest laundry was and 3 different employees didn't know so we found it ourselves

stylish and comfortable lobby, well equipped fitness room, big breakfast area, and friendly, helpful staff

could of had a better breakfast selection.

pool was open, and they do a breakfast bag in the morning

pool and weight room clean, staff friendly, room complete and clean

cheery, had games, laundry facility, pool, outdoor area, really appreciated the complimentary razor (we

clean and maintain well also very quiet, i liked that there is no carpet in the rooms

the parking lot was not shoveled, very icy and slippery.

it was clean, nice staff, quiet, comfortable beds, and i really enjoyed the gym

great amenities, breakfast was good and the room was nice, clean and comfortable

was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

the complimentary breakfast and coffee were both very good

pool was a little small but that's it.

kids were disappointed because pool was crowded with only 5 people in it

pet friendly accommodations for an additional fee and includes cats

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

good laundry facilities, clean property, great location.

nothing the spa tub was horrible and the room it self was very disgusting and not satisfied

spa was closed for maintenance

no breakfast or pool but understandable with covid

smelled like sour laundry

laundry facilities was not able to use

laundry room is terrible

we had to ask for linen bc they were so short on staffing that they were behind on laundry!

last visitor) there were not enough face towels and we were told they only had one person to do laundry

machines didn t work laundry room filthy, breakfast was a joke, juice machine didn t work, toaster didn

fast wifi

cleaner than expected. breakfast was adequate. staff was friendly and informative!

breakfast and pool

the staff seemed friendly enough. the location was easy to get to. wifi worked.

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

did not use breakfast amenities

warm pool. quality of breakfast (walnuts, honey, good yogurt)

very clean and friendly staff. the pool area was big and love the little game room for the kids.

very nice hotel! pool was nice as well as the games available for kids/adults to play!

the room was spacious, had a laundry bag and was very clean

the dryer filter in the laundry room needs the screen repaired .

we asked for a late check out so we could clean up after our round of golf in the morning and they happily

parking limited

some hot breakfast foods were warm.

the accommodation had a laundry

staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities

parking

from the genuinely friendly staff to them having tractor trailer parking to such a clean, quiet,comfortable

the wifi is super slow, and we were in one of the best wifi rooms

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

pool breakfast friendlyness awesome

my tailbone front desk showed minimum care or concern lacked empathy completely the handicapped parking was

the parking lot is kind of a mess

staff was awesome, hotel clean, plenty of parking room very comfortable

they had a coin operated laundry machine which was nice

more parking. the price for that area should come down at least $10 a day.

very clean and comfortable. nice room and dining area for breakfast.

the breakfast was sufficient, but patsy who was in charge of the breakfast area was the hit of our stay

pool could be open later

the breakfast was tasty and we enjoyed the clean pool and hot tub

wonderful breakfast!

t get a king suit with my pet

even during covid, they still offered a bagged breakfast which was nice

breakfast area was a bit cramped. could have been a bit better. but pretty good.

onlt rhroug front door to stree and the having to walk all aroud to the back of the building to parking

continental breakfast was very nice

a breakfast provided earlier.

bar and restaurant are in the hotel

the bartenders at the wedding were actually staff from the winter inn, and they were so nice to let me