they had a coin operated laundry machine which was nice

the pool area could be a bit nicer and more ventilated.

let me assure you my kids never stays up past 9

to find parking in the evening

breakfast choices were average at best

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

very very clean, super friendly staff, great breakfast

parking lot was a little small, not very many spots available

the breakfast was excellent, and the employees were helpful and knowledgeable

wonderful breakfast and friendly staff

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

no change machine for laundry and the front desk will not sell you quarters

that it was a hassle to get change to use the laundry facilities.

pool was too cold for me, hubs and child enjoyed. card only, no cash...

also, staying with kids, it could have used a vacuum

i really liked taylor she was a great help and the laundry room was very clean

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

didn t find pool hours but was busy so didn t matter

breakfast area was easy to locate

cleanliness. customer service. amentities. wifi was awesome for work purposes.

the free breakfast was delicious

beer store in the parking lot for convenience

kids loved the breakfast

the first 30 minutes of being there i watch 2 men releave themselves in the parking lot

wish there was a pool.

laundry, kitchenette, and full size fridge also the grills outside

laundry facilities were great

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

the rooms are very spacious and free laundry

the pool, fire pit, grills and laundry are a plus

booked for my college age kids weekend away

when we were putting the kids to bed the neighboring room was pretty loud

close to airport, hotel shuttle reliable and drivers friendly and helped us with luggage.

no shuttle to airport after 12 noon

not enough room service ie change of towels had to get clean towels at the front desk each day

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

online didn t match due to changeover - expected to die a load of laundry and couldn t

no laundry

it place hotel and nice place to stay if u have a family nice pool jacuzzi steam room workout center surrounded

the pool ruined the kids hair,too much chemicals!!

pool was 10 to cold

breakfast was good, location was great for the activities that we had planned

very clean; appreciate non-smoking property. enjoyed the breakfast bar!

clean staff friendly breakfast was amazing

hot breakfast

gym was ok and clean also

shuttle service and vehicle parking while gone five days.

spacious room clean. pet friendly

we used the gym and pool

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on

the laundry facilities were out of order

was there for 11 days, i needed to use the laundry

laundry costed $10

but, the laundry room was filthy

we were on 1st floor near pool and front desk

pool the back outside seating and basketball court

awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved

a kitchenette but with no equipment, no table, no chairs, and two refrigerators

breakfast and pool were good.

easy access to room and laundry facilities

parking lot not plowed days after a winter storm

the breakfast was great . the bed was comfortable

lots of parking available

children enjoyed the pool & adults the hot tub

the laundry machine could have been cleaner.

the bed was confortable, and pet freindly

super clean spacious room and amenities plus an excellent breakfast bar.

was pretty clean, had free wifi, and the breakfast was really nice

parking very tight

my room was over the laundry, so there were loud sounds of water turning on & off until 11pm

carpeting, disgustingly stained chair, dust on nightstands and lamps, huge hole in towel, dirty laundry and

they put me by the laundry for customer and all i hear is the washer making banging noise threw out the day

we were put in a room next to the guest laundry facilities and the walls are very thin so it was constantly

i intended to use the laundry machines and the fitness center, but both were out of order during my stay

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

was told when i reserved that my pet deposit was refundable provided my dog did no damage (i have email to prove

the breakfast was good and the happy hour in the evening was even better

snacks and a full baked potato bar in the evening

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

kitchen in room. uncrowded space in room.

hotel with kitchenettes and full sized refrigerators

in bathroom and kitchen was sticky and dirty

the studio with kitchen facilities was wonderful

bonus: free laundry machines in second floor, just bring detergent and

kitchenette free laundry staffing specially the gm

the laundry room looked like a complete mess as well

being able to do laundry for free unfortunately only one dryer worked.

location, room size, gym and laundry access, comfortable

in the morning you feel the bed vibrating from the laundry room

the pool was closed but that couldn't be helped and staff was apologetic about it.

staff, clean and spacious rooms, and airport shuttle to and from helped make it an east park and fly situation

staff went above and beyond to serve our family of six, especially great with the kids!

pool area was clean but small

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

there fire was in the laundry

laundry takes only quarters but no change machine on site and front desk does not make change

didn't have change to use laundry

laundry facility didn't work except washer

parking was super tight the later it got.

parking was full at night coming back from the casino

pool/spa closed and not hot tub rooms

the pool could have more lighting and getting out of the hot tub was slippery.

had the front desk guy come and he got it on, but a wifi box blocked the entire screen

self laundry free of charge.

the noise from the laundry room next to our room (219).

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

clean room, large tv with lots of channels, clean laundry room, outside seating.

they didn't have a change machine nor did they carry change for laundry or vending

it took a long time to find because the maid put it in the laundry room and nobody knew

hotel was old, outdated, had mold in the bathroom, burns on the bedside table, people's laundry hanging outside

lampshade had writing of the words love on the inside stains on the ceiling there was puke by a laundry bin just

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

were very kind and tried their best but they had very little to do with the unavailable clean laundry and dirty

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

the staff was polite & breakfast was good

i had 4 kids with no pool to entertain them

rooms feel large , kitchen

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

dirty out dated old no change machine for laundry was charged 2x

helped get our receipt to us early early in the morning, and helped get us some take and go breakfast

well didn t really have breakfast due to covid 19 but they offered something at least

no shuttle

paying for parking

a little run down, but it is the best of the in town options with all of the stuff you want (ie gym, pool,

very nice room and pool area. the room was also nice.

excellent breakfast but i don t think paid parking is appropriate.

parking cost extra, which i some how missed

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

loved the complimentary laundry facilities

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

laundry facilities were out of order and our keys stopped working several times

location....breakfast.... cleanliness and staff were all so nice

the kids loved the pool but the hot tub was out of order

picked this hotel because of late check out so my kids could go swimming in the morning after my daughters

wifi was horrible and i could not connect for work i had ro leave and go somewhere else for wifi

great location, nice room and good hot breakfast

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

the mirror & wifi

they sent us over to the fairfield inn and suites by marriott across the parking lot

fact that the fireplace was not working and the heat had to have some sort of code from staff in order to work

there were vending machines and laundry

also, we shared this wait w/ the laundry staff because we were in their space

trail mix bar was good and so was the tangerine

the complimentary breakfast more than exceeded my expectations

we had a little family get together (our kids are too young for wolf lodge) and we couldn't have been happier

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

the parking is congested

no wifi

in the bathroom no hot water, there were bugs in the bathroom took pictures and videos of it , pet hair in the

full kitchen

there's a laundry facility on st as well as a pool and spa

really enjoyed the pool and bar area. breakfast was very good but on the expensive side.

super clean throughout, very nice pool, plenty of parking.

disappointed swimming pool was closed on sunday

parking was shared with restaurant next door.

parking lot was not plowed so no where to park except far away

the king size spa tub room

they also helped me with an early check in which was greatly appreciated

wifi was weak

so we didn't use it luckily we brought coolers and walked into drug deals going on in the parking lot

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

staff was friendly, parking options were good, and the location is close to food, gas, and other necessities

the breakfast biscuits. no soap.

the pool was too cold and bed was hard

there was no marked parking, and there was

limited parking, had to wait for someone to pull out to be able to park

close to the casino. nice room. complimentary breakfast was good.

everything plus the breakfast

i love the shuttle for the casino, that is so nice.

parking lot was dark. needs more lighting.

was conveniently located near a bus stop so i could ride downtown without having to pay parking

the food in the restaurant across the parking lot had very good food at a reasonable price

big parking area, centrally located on 28th street

no free wifi

all over the place asked to be switched to a different room and was told there was none but the parking lot was

nice staff, decent breakfast and coffee, laundry available

there were not enough towels. we couldn t seem to get any extras due to laundry issues.

guest laundry has nice space

dated. think paint would help brighten the rooms up. and bleach for laundry

a lot of things weren t working, like the pool and the laundry room

the laundry carts and room cleaners carts were very old, shabby, and very dirty

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

there were always people carrying baskets of laundry to other floors

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

there were always people carrying baskets of laundry to other floors

near firekeepers casino & hotel.

the front desk lady was helpful and gave us another room with brand new linens out of the laundry room

however l have never met such genuine seeet employees from mgr to housekeeper laundry

dryer sheets for laundry, no atm

to try to get the wifi i did not be able to do it

pet friendly

the breakfast, the facilities, laundry, gym

the breakfast was really good

pool water looked liked it needed to be changed out, the pool had a few rocks at the bottom of it

the breakfast, the facilities, laundry, gym

hard to get an opportunity to use the hot tub as kids were all over the entire pool area, screaming and jumping

the room was bright and clean, nice big bathroom, beautiful kitchenette!

accommodations for a 2-night stay, traveling solo with a pet

pool closed due to covid 19

love the kitchen utilities with all the utensils and the fact that check out was at noon, i was able to get

went for a romantic trip and we got put right next to the pool

didn't eat breakfast, but did have coffee

clean, new, comfortable beds and great pillows. nice breakfast and great coffee.

breakfast was ok if you stuck with the juices, cereals, breads and fruits

there complaining for the same thing in the worst part at all we came because you guys had a pool on a hot tub

pool was bitter cold, and it had hard floors no carpet

we were put in a room by the pool entrance and the laundry room

suitcases that we had brought we're almost all the way soak through oh, thank goodness they had laundry facilities

i got a good night's sleep and appreciated the breakfast and friendly staff

there is a restaurant across the parking lot and many malls, stores and popular restaurants along the street

the pool was closed and was not aware of it til we checked in.

very nice place but laundry room waz closed because only maintance man had key was very very late didmt get to

very nice place but laundry room waz closed because only maintance man had key was very very late didmt get to

i gave back my dirty laundry every time

no laundry on site

coin laundry not working, no sign, lost a buck fifty. whatever

and pool was clean with many towels available

pool not exactly how it was pictured on-line

points allowed late check out!!!

the fireplace did not light up or anything

i called the front desk and the employee immediately changed my room and even offered a free breakfast voucher

was charged a $75 pet deposit 2x

the pool wasn t open but that s was okay

the parking lot was too small for the size of hotel

could not get all our devices onto the wifi, even after asking multiple staff members for help

ridiculous ly small swimming pool

breakfast was not great

the lack of parkinglot activity

lots of parking and a mexican restaurant right next door

parking lot could have been maintained better

room was in a semi basement. opening blinds meant parking lot looked directly into room.

also had very little parking space

laundry facility was not operating.

in my room i got a small kitchen that look like it was brand new

it was a pet stay hotel.

the parking lot was blocked off in spots

outside our room with the generator running all night making noise and could not sleep, also parking was bad,

pool not open due to covid..

no hot tube near the pool

the lobby and bar was very nice

the bar & pool close early during the week

the wifi is strong and there's ample space for parking

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

all areas of the hotel were exceptionally clean, even the laundry and pool area

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

coin laundry, arcade, indoor pool were the surprises.

to use the laundry facilities, and needed to use an app that required a minimum of ten dollars for use

no laundry facilities & parking was expensive but it is downtown

third room was right next to the gym and we were awoken both mornings at 6 am to dumbbells being slammed on

pet friendly

i booked this hotel i called and asked if they were pet friendly and they said yes

was a quick getaway for my wife and i without our kids

laundry facilities were nice

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

wifi wasn t efficient

the tv and wifi worked great

no room service during our stay. called twice for clean towels and it did not happen,

staff at the desk great hot breakfast included convenience of location pool

our corner king room was very spacious and had a kitchenette with a full sized fridge, stove, and dishwasher

delicious breakfast, especially enjoyable on the patio

clean, great breakfast and staff very hospitable

comfortable room was well laid out, kitchen was well equipped and so convenient

having to pay for parking, the continental breakfast, and even the coffee.

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

and the food at the bar was wonderful, had the shrimp and meatballs

location, cleanliness, great food and a bar downstairs, great staff!

super nice bar by the lobby with really good food

the pool area definitely needs a renovation.

location, skywalk, pool and sauna

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with

the bar and the staff were excellent

they were able to accommodate me for an early check in as well as a late check out and where overall just very

was fantastic, the bed was comfortable and there is laundry for the guests

it offers a roof top bar for guests only, perfect

friendly staff, close to everything and great breakfast!

breakfast was fantastic, the bed was comfortable and there is laundry for the guests

toe nail in the kitchen

the bartender in the bar area was very personable as well

went to the spa and it was amazing the spa staff for super kind and my massage was probably the best one i've

friendly staff. location. pool/hot tub

didn t like that wasn t able to fully access all the rest of the services such as the pool but i understand

no microwave or room service

clean rooms and hotel. pool was nice. room service was fast.

they have sauna but only for women when spa open at additional charge and valet parking is $45 per day

pool area needs some attention. maybe make an 18+ area or don t allow kids in the jacuzzi.

did realize it was such a long walk to the devos place. not a very enticing kids menu.

great location. i wish there were a few dining more options at the hotel for people with kids.

loved the pool and hot tub! super comfortable and clean! so walkable to everything!

very good breakfast!

the company provide a shuttle service

location was perfect for downtown walking with plenty of parking.

location, free shuttle service to downtown concert, nice room, free parking, wonderful staff

bonus to have laundry facility on site too

the bar upstairs gave us 2 free drinks and they were excellent, not watered down

went to sports bar connected to the hotel, food and staff there were also very good

incredible breakfast and happy hour. great room- comfy, super clean, appealing.

very nice room the staff were helpful and the breakfast and the gym facilities were great

seat cover was loose and became detached the first time it was sat on and i was charged to do laundry with a

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

it sounds like a laundry room is near by which makes no sense being on the 6th floor

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

no laundry facilities.

not like that there was no laundry facility for guests who wanted to go swimming

no laundry no breakfast no coffee anvil

wifi

wifi that works for more that facebook

the breakfast bar was well done

staff was super friendly and the room was very nice parking was great and they even had free

the pool was so cold the kids were blue

customer service, worker kept taking pictures of me and my family in the pool, kept saying my kids was loud and

they even accommodated me with early check in for my children even though i wasn't onsite at the tiime

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

pool no laundry facilities

the laundry room was clean and the cleaning ladies was bleary wonderdul.

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

i could open the window, laundry facility on site, close to shopping and entertainment

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

breakfast was wonderful, rooms are clean and smelled great, easy to get to, pool was fun for the kids

the parking lot was cleared of snow and ice and was well sslted

the breakfast, staff, and room

breakfast was delicious with lots of choices

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

laundry service was broken and only available 1 w/d with a line a mile long every day

also having the laundry readily available

location, kitchen, pool

very comfy beds! clean, beautiful, and tasty breakfast.