was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

breakfast was amazing as well as the pool facilities

staff was exceptionally friendly- even at 5am. super clean and breakfast was awesome.

it had was a either net port for laptop and game system in room no port at desk or behind tv only wifi work

access to parking lot is a little obnoxious due to location but not terrible.

the room was spacious, had a laundry bag and was very clean

the dryer filter in the laundry room needs the screen repaired .

the fitness center shares a wall and creates a rhythmic thumping in the room which is super irritating

wifi didnt work.

parking limited

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

the lady in the kitchen was fabulous and went above and beyond wish i got her name but she was wonderful

warm pool. quality of breakfast (walnuts, honey, good yogurt)

took the kids here for a last minute, end of spring break trip

the kids had a great time

good laundry facilities, clean property, great location.

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

room by the pool nice staff clean just a great place to stay

no breakfast or pool but understandable with covid

it is close to my family, and it has a pool.

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

friendly staff, clean room and common areas, hot breakfast

the breakfast was great!

parking lot extremely icy and not salted

this isn't a super important amenity but i was a little disappointed to find there was only a pool

staff was amazing!! gym small but everything you need.

very clean, great breakfast, nice pool

for kids, master bathroom toilet flushes slowly and sometimes not at all - just spins, $75 pet fee for one night

we enjoyed having a couch and a kitchen

breakfast was excellent

the pool was great for families

the pool and hot tub were in working order and very clean

too stuffy and warm in the fitness centerit was too hot to workout in thete

breakfast was great and the hotel and room was very clean. loved the location

breakfast in the morning had a very nice variety of hot and cold items and the hot tub by the pool

breakfast was excellent.

pool area was small and no hot tub.

the room had all of the amenities i could have required. the breakfast was actually quite good.

didn t get to take advantage of the breakfast, but the staff were exceptional and kind

stayed during the middle of the week and by 8am each morning the breakfast was slim pickings, and the coffee

there was no laundry facilities

didn't keep up on laundry enough to keep towels available for the pool

no laundry in the facility

pool was nice as was the fitness room

the gym and pool closed very early so we were never able to use them

nails and screws all over parking lot due to outside renovations.

was clean quiet breakfast was not breakfast due to covid but they still had fruits, juice, cereal, etc

the room was large and comfortable. very clean. the breakfast was one if the better

the pool was closed

the included breakfast was actually one of the best set ups i have seen

laundry

breakfast was gross. we didn't like the free breakfast at all.

the kitchen area in the room had everything that we needed and more

are terrible kicked me and my kids out call police on us we where the 1 hour they said it’s because it was

pool area had a slippery floor (dangerous)

laundry machines were out of service

the pool was ok they re pet friendly for 15.00 a night

only thing i didn't like that much was the breakfast

the breakfast, especially the eggs and sausage was terrific

nice clean hotel! pool area was great! enjoyed jacuzzi

parking lot was very dark

i believe it was travelodge employees partying in the parking lot

couldn't find any parking anywhere near our room

of parking lot lighting, long distance from driveway along sidewalk to entrance, room furnishings were

minimal lighting in parking lot

was no free wifi, the curtain barely covered the window, towels were very rough, no breakfast, no

bed bugs wifi wasn't enough working hardly any cable channels microwave didn't work

it says online that the place has free wifi and it doesn't not, you pay

big parking area, centrally located on 28th street

spa did not work

the laundry carts and room cleaners carts were very old, shabby, and very dirty

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

there were always people carrying baskets of laundry to other floors

there were always people carrying baskets of laundry to other floors

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

pool was clean, though it needs some air flow

nice. 10 star plus. clean room. very quiet nice breakfast

good location , breakfast was good , clean and friendly staff

pricing, indoor pool, breakfast

wifi was weak

parking lot was not plowed so no where to park except far away

wifi was bad

liked jacuzzi in.room. wifi and tv. no diet pepsi.

the spa tub

there were vending machines and laundry

also, we shared this wait w/ the laundry staff because we were in their space

could not hookup the playstation to the wifi the frontdesk says you guys get a lot of compaints about typing in

parking lot had lots of trash

they had a fun kids event, ice cream and movie night.

the laundry machine could have been cleaner.

not able to connect to hotel wifi with laptop evan after trouble shooting with tech support

breakfast was good hot and cold

wifi was really good compared to some places

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

easy access to room and laundry facilities

gym looked nice

i liked that the hotel was pet friendly

the tub was slippery and parking sucked if you get in late but it was okay

the wifi was horrible and not functioning. it made completing my work impossible.

no laundry facilities & parking was expensive but it is downtown

fantastic location, reasonable parking prices (including in/out of the ramp), knoop the rooftop bar was fantastic

the breakfast too expensive the rooftop bar too expensive and way too long of a line to get into but fortunately

was a quick getaway for my wife and i without our kids

need a better selection of food roof top bar for family

we didn't get breakfast so i don't know what they had available

they also had shuttle service and stayed open for another half hour so we could get a ride home from the concert

is wonderful however, perhaps guests could receive a small discount on their breakfast

the location is perfect walking downtown. we love the large parking lot on the property as well.

a shuttle from the airport would have made this perfect!

was no room service

location, warmth of staff, clean swimming pool, clean facility, obvious upgrade in facilities

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

location staff cheerful, helpful and friendly cleanliness pool open and clean

they were able to accommodate me for an early check in as well as a late check out and where overall just very

receptionists that were super helpful and friendly; the dj and bar on weekends was super convenient and fun

did not have breakfast so can't comment on that. all staff encountered was very nice.

breakfast cost was a bit excessive, did expect to have coffee/rolls included at price charged.

twenty bucks for breakfast & three bucks for coffee was a bit much

didn t eat the breakfast at the hotel. we didn t know that one was offered.

we had drinks in the bar area and did not feel to inviting there either to be honest

location excellent. pool fantastic.

pool n spa being closed

room service was delicious & fast

did not pay for wifi

the pool was small

the kids slept fine

gym

loved the full kitchen and the separation of the rooms so we could watch two different tvs

had kids with me and we ate a lot of snacks and things and ordered takeout so our trash was filling up

pool wasn t very warm.

pool being open. closed due to covid

they had a better gym with bigger dumb bells

clean rooms and hotel. pool was nice. room service was fast.

pool, fitness center, and room service were not available, yet i still paid the same price as usual

was fantastic, the bed was comfortable and there is laundry for the guests

could not connect to wifi

the room was clean, breakfast was a nice bonus, staff were very friendly

friendly staff, close to everything and great breakfast!

nice pool, snack bar, roof top bar, lounge area and breakfast

breakfast is just ok. coffee could be better at breakfast and in the room.

a few more hot food items for breakfast would have been great.

breakfast and location were great.

close to the highway and casino, which we went to after the reunion

close to the tanger outlet and the gun lake casino

bonus to have laundry facility on site too

the pool area was bigger than most and the indoor/outdoor hot tub was fantastic

very nice bar and rooms

awesome hotel very nice rooms, pool area, happy hour was a notch above the rest

the hotel wifi did not work even in the hotel lobby

the rooms are very spacious and free laundry

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

laundry, kitchenette, and full size fridge also the grills outside

the pool, fire pit, grills and laundry are a plus

laundry facilities were great

laundry facilities were nice

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

slept in through breakfast because i didn't want to get out of bed

bed, great bathroom and decor, excellent tv with all of the pay channels available, breakfast was plentiful and

no show shuttle

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

no closet! no plastic laundry bag

seat cover was loose and became detached the first time it was sat on and i was charged to do laundry with a

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

in early and was given a room at far end of building, noise from ice machine and peoples doing laundry early

it was close to the golf course and university

pool atmosphere is a bit institutional (lighting seems dark and space could be more inviting)

at least the pool is open now, and that was good

could not contact to wifi.

machines didn t work laundry room filthy, breakfast was a joke, juice machine didn t work, toaster didn

no pool and no hot tub or no exercise room

highway worker's were coming in and out all hours of the night talking loud in the parking lot

fast wifi

hotel advertises as pet friendly but is not

room was right across from their laundry room

air conditioning in the elevator, stairs or hallways ice machine out of order laundry rm locked hot tub out of

last visitor) there were not enough face towels and we were told they only had one person to do laundry

smelled like sour laundry

no do not disturb sign or laundry bag,nothing for breakfast!

pool no laundry facilities

the laundry room was clean and the cleaning ladies was bleary wonderdul.

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

i could open the window, laundry facility on site, close to shopping and entertainment

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

not really much, parking is a little tight.

property is run down. parking is impossible. won t stay here again.

wifi was not a very strong connection to work or have my son play his video games

wifi was useless :( just to access facebook & scroll on my phone was terrible

there's a laundry facility on st as well as a pool and spa

super clean throughout, very nice pool, plenty of parking.

breakfast was especially good tasting. lobby decor was gorgeous. parking was tight but workable.

hotel bar is wonderful

gym could have a little bit more equipment

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

of the grand rapids skyline from the gym would have been nice, but can t complain too much about that

it was a really nice room,. i like the pool area as well.

clean s as nd very much organized friendly staff great breakfast

beautiful new facility. comfortable room. nice breakfast.

the breakfast friday morning was great! the weekend was disappointing because not out on time!

parking was horrible

was pleased to find the pool well maintained and the water was warm

loved our bathroom- updated and so clean and we loved your pool

handicap parking is on opposite side of building from handicap room

the fee for the pet was high and unknown till i arrived.

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

maybe just extending breakfast to 10:30 a.m. other than that it was great.

location staff breakfast parking

i traveled with the pet and the large room size definitely accommodated their space needs

breakfast was wonderful, rooms are clean and smelled great, easy to get to, pool was fun for the kids

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

the pool was cold.

a one bed when i booked a double bed no pool or hot tub open had to get on a waitlist to use the gym overall

pool seemed old and dirty, you couldn't get in with your key, someone had to let you in

staff were so friendly and helpful. wifi was good for the entire stay

also having the laundry readily available

laundry service was broken and only available 1 w/d with a line a mile long every day

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

the closer parking lot was small. bed could have been more comfortable.

free parking

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap

would of liked to be given a room away from all the loud kids instead of between

we really enjoyed the pool and hottub. the rooms were clean and upgraded. breakfast was great.

absolutely love the pool area and walk out set up

nice clean room, safe area, very friendly and helpful staff, good breakfast.

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

laundry facilities were out of order and our keys stopped working several times

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

loved the complimentary laundry facilities

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

it's not a standard hotel room with a kitchenette added on, but a full apartment-like layout with separate

fireplace worked once but then wouldn't turn on again

bed was comfy, the room came with dishes and a whole mini kitchen

there were usb charging stations for the kids stuff

my kids loved the size of the pool area

location and quality of room and breakfast for the price

my kids loved the size of the pool area

the parking was plentiful. the location was good. it is off the

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

dirty out dated old no change machine for laundry was charged 2x

free shuttle ride to the airport. ac worked great.

good location, room was comfortable, breakfast was grear

helped get our receipt to us early early in the morning, and helped get us some take and go breakfast

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

the noise from the laundry room next to our room (219).

clean room, large tv with lots of channels, clean laundry room, outside seating.

they didn't have a change machine nor did they carry change for laundry or vending

also, they couldn t make change at the desk or have a quarters machine for the laundry

we were supposed to have a shuttle in the morning at 0500

spacious rooms, variety of food with breakfast. friendly staff

breakfast was not the freshes.

rooms had a mini kitchenette, including dishes, a fridge, and a microwave in the room

breakfast was basic the waffles & coffee were the best part small pool but the kids enjoyed

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

pool, vending machines, and a laundry room for guests

to use the laundry facilities, and needed to use an app that required a minimum of ten dollars for use

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

all areas of the hotel were exceptionally clean, even the laundry and pool area

it took a long time to find because the maid put it in the laundry room and nobody knew

hotel was old, outdated, had mold in the bathroom, burns on the bedside table, people's laundry hanging outside

laundry service was offered inside the service description but only self service was possible.

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

stairwells, and for as big as the hotel is there should be laundry on each floor there are too many rooms and

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

pet friendly property greatly appreciated

the area outside was very pet friendly with lots of areas to walk our dog.

kids were disappointed

they had free breakfast

parking

bar was closed because no one staffed at bar

no food or breakfast or even coffee

good exercise room when it wasn't overrun with unsupervised kids.

no laundry no breakfast no coffee anvil

not like that there was no laundry facility for guests who wanted to go swimming

no laundry facilities.

free pet stay

not much. they advertise free wifi, but in fact the place is wifi free...it did not work.

the laundry room was nice

we also had a difficult time using their wifi

the hotel was quiet and comfortable at a reasonable price, easy to find with good parking

outside, parking lot and lack of aesthetics on the outside of the property were terrible

the wifi signal and speed sucked and the electric outlets didn't work

laundry takes only quarters but no change machine on site and front desk does not make change

laundry service, it seemed more like a long stay for subsidized living than a hotel

didn't have change to use laundry

laundry facility didn't work except washer

laundry

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

i really liked taylor she was a great help and the laundry room was very clean

enough parking spaces for guests, had to park on other side of different hotel nearby

enjoyed the extra space as it felt like a little apartment (included a full kitchen

shuttle [free] was

that it was a hassle to get change to use the laundry facilities.

no change machine for laundry and the front desk will not sell you quarters

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

the bed was really confy and was allowed early check in and late check out

the hotel had a decent fitness gym

kick back, breakfast, laundry and staff.

laundry room can possibly be updated to take credit cards instead of quarters.

snacks and a full baked potato bar in the evening

clean, awesome pool, kids loved popcorn. great breakfast;

only thing i think would improve the bathroom is a grab bar on it least one end the tub

location was very isolated, parking lot is very dark with no additional lighting.

breakfast wasn t available this time due to covid but normally it s great, also

wall outside near the parking lot was not safe for kids to play in the grass area

were right next to three or four familys of traveling hockey moms and to have the kids running up and down the

billed me wrong, even after verifying billing on check in. wifi is weak.

was told the pool was open

there was no parking at night

the pool and hot tube was relaxing

i enjoyed the friendly staff and my kids enjoyed the pool

big suite, comfy bed, great breakfast, wonderful staff

bonus: free laundry machines in second floor, just bring detergent and

the convenience of the laundry room.

being able to do laundry for free unfortunately only one dryer worked.

luv that kitchen and free laundry

that it was free laundry.

in the morning you feel the bed vibrating from the laundry room

was staying for my sons devos hospital trip and we weren't happy our kids were woken up, called the front desk

airport shuttle service not timely.

no coffee in the lobby at 4am for shuttle guests

the breakfast was good too

staff where the guest laundry was and 3 different employees didn't know so we found it ourselves

few small details could have been improved upon like the heated pool i thought could have been warmer, but not

we got to enjoy the pool and hot tub

the rooms were huge, beds were comfortable, and breakfast was a bit above expected.

there was a very good assortment for breakfast

our room was above the laundry and was very annoying at times.

we were put in a room next to the guest laundry facilities and the walls are very thin so it was constantly

and we were located next to the laundry and the lobby

laundry machine was not working, the staff offered to do our laundry, but for some reason did not,

they put me by the laundry for customer and all i hear is the washer making banging noise threw out the day

cheery, had games, laundry facility, pool, outdoor area, really appreciated the complimentary razor (we

uncertain about the wifi, worked and then it didn't

clean, nice employees and great breakfast

breakfast bar was not fully stocked

pet fee? 50 dollars is outrageous.

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

did not have time to have breakfast, i left at 4:00 am so i'm not able to rate it.

the hotel has a nice work out room + pool

missed the pool but understandable

they actually had breakfast earlier at 6 am to 10 pm which was amazing because there were very early games

the kitchenette was spotless and appliances clean and in good working order

staff was friendly, breakfast was great!

pool the back outside seating and basketball court

breakfast for working her butt off to make sure everything stayed stocked up the kids loved the pool as well

the staff food and the pool

staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities

the accommodation had a laundry

parking lot was pretty packed and tight maneuvering, during the busy restaurant times

from the rooms to the parking lot, to the pool, this place is always spotless

from the genuinely friendly staff to them having tractor trailer parking to such a clean, quiet,comfortable

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on

was there for 11 days, i needed to use the laundry

the dirty laundry room.getting the room cleaned took all day.

but, the laundry room was filthy

laundry costed $10

no laundry

online didn t match due to changeover - expected to die a load of laundry and couldn t

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

people and crying kids all night long until 1am, smelled like weed, elevator sounded like it was going to break

i got a late check out and breakfast vouchers and spoke to staff that morning

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

pool breakfast friendlyness awesome

my wife fell in parking lot! , because snow was not plowed, and sidewalk was not shoveled.

enjoyed the breakfast, friendly staff, very clean and loved our room / stay

parking was very limited and poorly lit