she explained everything to us where we can do laundry at where the saltwater pool was at

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell

was no mention of guest coin laundry or it's location

great bed! solitude in the sun filled pool... more than accommodating staff!

no king beds available, no room service or hot tub.

then the laundry room ladies were too noisy

distance to the falls (20 mins) and all the city attractions, free wifi works pretty good in the rooms, we never

wifi was working in the room, loby and

it was pleasant... slept so well. slept through breakfast.

good wifi, nice pillows, bed was ok.

new, large room, great breakfast (food variety, plenty of tables), new appliances in the guest laundry, small

laundry room needs coins and you have no other option than to take out cash and get a change for it

the possibility to use laundry services for a few dollars was very useful for us

breakfast was very simple, not really our thing, but the laundry was super handy

would have been nice to have a hot tub in the pool area

expensive with no included breakfast or laundry

kept falling off in one of the rooms (yes i had two rooms), no trash bags in trash cans and no laundry bags

d love to see the rooms updated with in room laundry and dry cleaning service options, so guests have an easy

an hour later and got us drinks and 1 was sour sweet tea so my husband still had to go to the bar to get him a

great pool & gym

a hotel they should really invest more money into cleaning everything including there elevators, laundry rooms

the laundry facility on 2nd floor had 2 washers & dryers, one was out of order

we had planned to do laundry during our stay to avoid overpacking, but we ended up having to buy extra clothing

loved the laundry perks

excellent facilities (laundry room, detergent, softener, coffee machine refill are starbucks'), good restaurants

room was in the first floor in front of the laundry room so there was noise and other sound at night even while

on site guest laundry a bonus

i like the hot breakfast and that they had a fitness room, swimming pool, laundry room and free parking

was well maintained and clean, friendly staff, free breakfast, brewed coffee at the front desk, laundry facility

laundry room is also available to wash your clothes

property/ stay has a laundry room and it s free

walkable to the waterfalls. free laundry. value for money.

like everything the room,staffs, the pool,restaurant and the best is free laundry and free dry

free guest laundry room only has 1 washer and dryer

bathroom door stuck. no laundry bag.

the guest laundry room, clean and free for guest (don't abuse it now people)

vending machines or ice machine in the floors, and no soap for laundry machines

advertise having onsite laundry, no laundry detergent available for purchase

free parking and free guest laundry if you bring your own washing detergent

the laundry worked but no detergent and softener were out of stock and i couldn't make my laundry

price was too high. the pool closed too early. no laundry machines.

no inhouse laundry.

had to take our wet clothes to the local laundry mat

no self laundry

no free breakfast and no laundry service

laundry services and we really needed them

no laundry

the dryer in the laundry didn t work once i told reception they refunded me my

they have a gift shop, wedding chapel, pool, guest laundry (front desk said 1

laundry services: i think, this was just kept for the name sack

i wonder did they laundry those routinely

i was told they were doing laundry and my room would be ready soon

no laundry room

the smell of cleaning supplies and having hotel laundry stinking up the area didn't help either

was the second leg of our journey and we usually try to do laundry before we depart but there was no facility

we had a bad experience with the laundry service.

the next day, i hung the plastic laundry bag in front of the air vent and sensor so the ac wouldn't shut off

the look of the bar was amazing

liked the system they had for breakfast

nothing - but the bar didn t open until 5:00 - nothing bad.

good facilities( roof top, laundry room)and friendly staff

there was no laundry machine like other hyatt properties.

food was simple but nice and the laundry service great

laundry facilities a welcome bonus

it s $6 to do a load of laundry

was no laundry

they have a laundry room which was neat

to go out to the laundromat to clean my clothes, when this full-service hotel has a coin operated laundry on

great location spacious room laundry facilities available

had to use the laundry facility, gross 100%

the breakfast was excellent and the bathtub huge! we were so happy to stay in this hotel!

wifi connection

inn is under renovation so some of the necessities were not functional, like wifi

free parking is a bonus in the niagara area

loved the fireplace and the warmth when we arrived into our room!

no guest laundry.

have to pay for parking even as a paying customer of the hotel and the hotel did not offer laundry service even

no laundry service

would have been great if laundry facilities were available

laundry made it difficult because we'd been travelling for 2 days when we got there and we then had

the elevator button is not efficient on the second floor where the pool and the gym is

would have liked a direct connection between the breakfast room and terrace.

no gym no swimming pool noisy air conditioner

bacon at breakfast would be great, maybe a few more fruit options

it was under renovation so the noise and there was no access to the pool

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were

place to stay in niagara falls, right by the water, many restaurants around and indoor walkway leads to water

casino meals very reasonable and it was right next door

free wifi and it works well

wifi didn t work and was expecting a fallsview room as it was our 50 th anniversary

everything was good. can't really say anything bad. except you need a laundry room.

no breakfast options (except restaurant, which is pricey). and no laundry room in hotel.

laundry room

wifi didn't reach into room

love the court yards and the watching my kids play cards with me and my kids love walking the window bridge

guessing it was because our room was over the laundry and pool

the laundry room is nice and clean

water park less than 10 min walk to the clifton hill very close to the rainbow bridge with guest laundry

the pool water is a little cold. unfortunately the laundry was not working during our stay.

thankful for your inhouse laundry facilities

no laundry room in hotel and unable to open the window because of bugs bugs flying outside.

be nice if there was laundry facilities, especially for after the pool(wash swimsuits and dry

third, i found it inconvenient that there was no self-service laundry option

the effort put into room service. came home to clean room everyday.

rooms were quiet, there was a hockey tournament on with parents and kids staying at the hotel

also there is no laundry facility

huge plus, they had a laundry service dropping fresh clean bedding each day

noisey pool area

and quiet the staff was helpful and friendly and very close to all attractions free breakfast and parking

close to casino and the main street

laundry facilities helped with washing our sons blanket as well

the room was at an outdoor bar but there curtains and see through blinds

the pool is an a+

wifi was good

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

didn't like the limited restaurant hours and no laundry options on the premises

close to any attraction for the kids which we had 3 of our grandkids with us

wifi/internet didn't work, so we couldnt use the tv

very dark room and wifi slow (rooms near reception

the shower didn't have hot water, but the spa tub had hot water, no issues with that.

breakfast was instant eggs and sausage , with other breads and cereal

my kids loved the indoor pool and the breakfast was great the rooms were decent size

amazing hotel. very good breakfast and good service. 10/10 - gym and pools

for 2 adults, they provide only one small (tiny) soap bar and when ask for more , they said we need to go to

nice comfortable and clean room with breakfast also included.

the main floor had an ice machine with water dispenser guest laundry room available

we didn't have a laundry bag in our room, so that would've been a nice add

laundry room to small only 1 washer and dryer for the whole hotel.

children everywhere) the small 'convenience store' downstairs for saved us time when we forgot laundry

50 each (laundry detergent is not included)

there were more laundry facilities, so more than 1 person could wash n dry their clothes simultaneously

great location! clean room. great service. there is a laundry room!!!

only complaint is there were no dirty laundry bags or microwave.

location and laundry access

amenities (laundry, gym, etc

to get ice you had to go upstairs to laundry room

was put in the room by the laundry room. noise started at 7am, flies and insects

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

was small for kids only

the pool was right outside our door and perfect size for the kids

laundry didn't take quarters as marked, had to purchase loonies.

we spent our only full day in the falls doing laundry due to the bugs

maybe a policy around the laundry as i got abused by another guest.

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

was spacious - lots of pillows and extra blankets were available in the room - there is a laundry and laundry

the laundry service

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

the laundry service does not exist

spa is on deck for round two

the wet bar with mini fridge was nice to have

would have been nice to know in advanced that there is a guest laundry;

guest laundry and fitness center

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

laundry

useful to have an on site laundry at a bargain price of $1

suggest that they provide the customer with small fridges in the rooms and laundry machines

they practically don't have nothing they need more items in their breakfast, they don't have a laundry so i had

the only downside is there is no laundry facilities

breakfast always a major positive , swimming pool, cheap but good guest laundry facilities , great staff

no on-site laundry for guests to use. long line to get to breakfast and not a lot of variety.

no laundry room on site, but there is a

cons: pool was closed during our stay for renovations (not a huge deal)

location was great . i do wish breakfast was until 11am when checking out.

then denied us saying it would slow down the wifi for everyone else

beautiful updated rooms and the breakfast was a bonus!! thank you

laundry in basement was useful and cheap.

we used the pool and the gym and both were fine

upsetting is that when i booked it clearly stated breakfast and parking included in price

clean, comfortable and breakfast was excellent

wifi was weak and slow

no laundry facility on site or close by

room smelt faintly of smoke and wifi didn t work

free wifi

rooms are comfortable, privacy, cleanliness, close to fall, free parking, owner is nice man.

room service was so good

i asked about laundry facilities and was told i they opened at 8am

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

bedsheet and comforter smells like it wasnt wash from the laundry

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

wifi is too slow.

and the pool was not available, the only down fall was our room was right above their laundry facility and was

of the infestation, i had to leave all my clothes in the garage for several days before doing laundry to avoid

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

within walking distance of the falls, the pier, and casino area

fake and falling apart gas fireplace. there is no room service. the pool was not available.

good place to stay for cheap at the falls. the free wifi was great!

amenities in hotel, no wifi, no phne in room, no room service can be called as no phne there, room quality equal

room service should be every day

wifi didnt work in the room & also really small tv screen

no wifi

no microwave in the room but found one in the laundry room for our use

on site laundry facilities

guest laundry and microwave on 2nd floor

you have to pay alot to do laundry

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

no iron to iron clothes or laundry bag

was mixed up about laundry service time frames and caused us a delay of more than 2 hours waiting for our laundry

the laundry room was challenging

parking is 50$ ( us) a day and its a wallet parking, we parked across the street for 25$ ( rates is

a place to get a late night snack or drink, especially because it was not convenient to leave kids alone sleeping

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

we loved the look of the hotel and our view was great. the pool and hot tub were beautiful.

coffee right in the lobby, and the food from the restaurant was pretty tasty (we ordered room service

room service very nice, timely and taste great

distance to casino and clifton hill

clean, friendly with great amenities eg access to laundry and water, ice etc

clean with a good location. laundry onsite to be able to wash clothes.

staff great laundry faciltys great

that there was onsite laundry

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

we entered the lobby to the clean smell of freshly washed laundry, the place was spotlessly clean and you could

another lady, i have no idea who she was, explained that things were mega busy, especially with laundry and

wifi quality wasn't good. at night, it was useless.

wifi wasn't working properly in the room.

staff was very friendly,only thing that we weren t happy about was wifi

machine not working, laundry out of service, no complimentary breakfast or coffee, had to pay to park on the

on desk rather large in process of replacing laundry was not open,elevator jerky must

i have an allergy to coconut and no one knows if the laundry detergent used has coconut

would have been nice to know that the laundry wasn't available during our stay.

location good value just no laundry facilities

for a towel for the pool and were told we couldn't have a towel because they were waiting for a laundry truck

soon as we walked into the hotel it smelled like dirty laundry

location and cleanliness wifi is very poor

pool is not available due to renovation it's a good thing we got the room with jetted tub, kids

i was not in the 6 th floor spa room

it's essentially an apartment with no laundry services

needed to do laundry and there were no washers/dryers on site so therefore i had to find a place a few blocks

there was no laundry service

housekeeping, concierge said they were all in use, laundry didn't get done over night

wifi-difficult to connect-noisy close to the ice machine-pile of laundry on the floor next to ice machine stayed

it would have been nice to have a laundry bag in the room

everything was perfect love the beds and the swimming poolud83dude0a

it would have been nice to have room service

it was very close to the niagara falls, you could walk through the casino/mall to see it

water from gym water bottle refill station was brown and had stuff floating in it

trash and dirty laundry left in bags in the hall day

rooms were not clean, mystery sticky spots on the rug, stains on furniture, dirty laundry under chair, view

laundry filled out hallway everyday

didn't had microwave no laundry room phone was very old and wasn't working they need upgrade with charger outlets

a staff member used the regular elevators for laundry because the service elevators were broken, and when some

s close to bars just 5 min walk down to street easily do bar hopping and it s not far from casino less than

free parking and walking distance to clifton hill

pet friendly, which is really nice

but if you go to the casinos or out to party a clean and solid option

how close it was to all the attractions, king size bed, and free wifi.

laundry was available

the time we arrived to our room( approx 3:30 pm) there were large bins of laundry and bags of garbage through

was a family with young children doing laundry in the gym area

clean rooms and good choices for guests were to eat excellent pool area guest laundry was

the location and laundry facilities

services / room servicing / attention to detail / follow up on complaints / no laundry service

we heard bumping, screaming kids and loud people around the elevator the entire night

quite chilly walking along the corridors to the gym as i was in gym shorts.

general parking does not have ev charger equipment

a room without bath towels had to wait almost an hour for room service

cleaning crew should have proper carts for towels, not laundry hampers

the rooms were old, hotel had a smell to it, and no laundry rooms.

the rooms in the other building. laundry smell and dampness. breakfast employees were rude.

elevator too slow, old and small no microwave no laundry room

i feel bad for the workers, they are forced to carry the laundry up and down stairs to their carts

the price i paid i would've expected there to at least be a laundry facility to be able to wash my clothes, but

no on-site user pays laundry facilities

no guest laundry

no safe and no tea or coffee making in room or guest laundry

the room was very clean and tidy room service did an exceptional job with cleaning

laundry bags stored in hallway outside my room

bit run down and our room was in the basement where we walked by the maids doing laundry in the laundry

room was next to the laundry room

are changed every 3 days, which i understand re: laundry restrictions

room was down by the laundry so hall was crowded with laundry and was running most of the

close to falls timhortons casino and pub !! clean rooms and friendly staff !!

breakfast could be a little bit more but other than that everything else was great

not much walkable for family with kids as you have to go down a hill, which is easy, but have to go up all the

especially when you have 4 kids & it's raining all day

wifi not connecting good..

no on-site laundry

hotel was dated and had no laundry facility

no laundry facility and curtain backside was very dusty, needs proper cleaning

loved our room, and we were able to take advantage of the late check out

were lots of kids enjoying the pool so i needed to wait until late in the evening for use of the hot tub

no laundry

was up to date and had great facilities on site like swimming pool , gym and even laundry room

we were awoken at 2:30 by the laundry truck entering the door, loudly, and wheeling down the hall, and back

laundry available for guests

pool and gym room were

having a good laundry was great, as we had been travelling

no laundry facilities

paid extra for a spa tub but the jets barely worked.

we managed to get the fireplace to a comfortable temp and asked for an extra blanket

i liked having full kitchen so i could bring some of my own food instead of always eating out

parking was great

hotel was clean with lots of free parking; there was laundry available; there was a free continental breakfast

staff was very friendly, and the laundry facility was convenient.

the laundry and pool area were terrific

laundry was disgusting.

wish it had a complementary laundry

the laundry room was awlful-both dryers broken-dirty room. filthy carpet everywhere.

we wanted to use the guest laundry

dryer doesn t work on fourth floor however manager offered to dry my laundry which was

staff and when guest laundry didn t work properly they dried my clothes in the big dryer

the dryer and soap dispenser in the laundry room wasn t working. the pillows were flat.

the parking is free

wifi is fast when it works but it s unstable

the pool was roped

pool was not open which we were counting on but that's life sometimes

free wifi and bottled water

parking lot was a little rough and narrow to navigate

probably a bad day, but the wifi would not connect.

very poor wifi

/ freezer was very handy, parking next to room

parking space

room was clean and parking was free

wifi some times were not available and price on line was too much that it was kind of scam

very friendly staff, free parking, comfy beds.

television had a nice large screen and free wifi was fast enough to stream netflix

access to the room from parking

under construction and laundry was closed.

in the middle of renovations. laundry room was closed.

i like the fact there is a pool and a laundry room available to all guests

great accommodation, particularly laundry facilities.

felt safer that way & saves on laundry & the

having to pay for the laundry was awful it really was a bad hotel to stay in

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

pool, laundry, game room

i didn't like that they had a laundry room but you have to put coins in it in order to use it

amenities. gym, pool, arcade, restaurant, play area