in the week they even do your laundry for you for a reasonable

the laundry was very clean and fresh

we sent our laundry out and got it back the same day

free wifi that works

lacking of bar and food staff on sunday evening/ night.

tv was tiny. advertised laundry service was not available

added bonus of free wifi and secure parking

it had twin beds which is important for golf holidays.

was looking for a stopover on our way up to aberdeenshire and needed parking

the on-site bar was a treat after a long day, and the optional breakfast exceeded our expectations in terms of

$110 aus dollars for a small bag of laundry. really poor risotto

the bar staff were excellent and accommodating

the breakfast was delicious

car parking is enormous situated in the most astonishing and well kept grounds (hats off to the

night so had to have window open, there was some late night noise coming from bar - but only to be

large bed tea coffee wifi

no lift evening meals in the bar not dining room. not really a moan but changed from last time

staff very helpful with an early check in

the staff were really helpful from sorting out the wifi to helping older people and not making us feel like a

i have room service during my stay and i cannot fault this service

breakfast was top notch ud83dudc4cud83cudffb big selection of hot and cold food which was great

again there is much 'traffic' in the way of feet and golf buggies which do take their toll on the

rooms were perfect.good breakfast.ideal location for our golf trip.

slit in 2 pool n gym in one hotel we were in the other didn t tell you when you book it till u get there

forgot to order breakfast

parking was tight now

but it was free parking and there was place so, all good

facilities, really a great place to relax with my pet to get away from the hard days of work

great breakfast and if you don't enjoy the famous steak pie you have no soul

friendly staff who could not do enough for you we traveled with out pet dog who is 9 months old she was fussed

had to climb over dirty laundry and rubbish to get along corridor and into my room

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

lots of fuel cars parking in the ev charging bays, the hotel needs to enforce parking rules

grounds, entry, old part of the building and ev charging. good beds.

the bar and games room area and the food was top class

guests had blocked the ev chargers with combustion engine cars, it would be good if the hotel monitored this,

ev charging. convenient location

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

my son loved the pool

good leisure facility s with lovely pool

staff were all really helpful and great with the kids

room was spacious and warm,pool great

smell from the laundry room

i especially like the late check out time, so no rushing

free wifi is for email only, to check the news / sports you need to upgrade at cost.

kids loved the cookies! parents everything else!

room service was fast and friendly and the restaurant was great

room was 2 double beds not suitable for our children, we had to split up and bed down with the kids

the excellent high tea, the friendly staff , room service.

quality ingredients room was great size and a nice balcony with view over to the sea ample parking close to

the restaurant at the hotel has good traditional food plus some vegan options and there is a bar for drinks

were very welcoming and helpful, from reception to bar and restaurant staff

for no reason poorly trained staff hygiene basic minimal, blood stain on laundry and underwear still leftover

wifi signal was bit iffy couldn't get a signal in parts of the room

was easy to find with plenty of parking

location is perfect for us, good parking, only a short walk to town centre and close to train station to access

the wifi was easy to access

no wifi, mirror in the bathroom not over the sink for shaving and i stayed on the 3rd floor

some features could use modernising and no wifi

hooks in the bathroom for towels, improved wifi for working, an amazing bath with an incredible view but no

were no instructions for the wifi in the room, a wee welcome pack in the room would ve been great, but i

wifi was a bit tricky

the welcome and laundry.

wifi not reliable

whilst the hotel does not offer breakfast there is a kitchen with cereal available as well as a toaster, hotplate

look welcoming, tidy on the outside, free parking to the rear of the building

making your own breakfast in kitchen area good idea.

dodgy batch of laundry on our bed all clothes covered in fluff. rectified in morning.

of chemicals near laundry room, but that's actually reassuring

good range of facilities in house laundry

clean friendly staff spa facilitys

was ideal as we were there playing golf locally

no vendening machines no laundry facilities in the hotel no restaurant in the hotel

control, seemed to be in need of a helper, she seemed to be so overworked being on her own, the laundry machines

staff and wifi were excellent.

excellent parking facilities

of the worst nights sleep, the shower kept on going hot and cold not great when trying to shower kids and the

the staff were also happy to arrange for my laundry to be collected and carried out by a local company at a

room, comfy bed, room service and bar were perfect, friendly staff there

comfy bed. ideal location great wifi good size car park

we had room service for some of our meals, very good

room was great private patio , hotel food is good and quick service bar is excellent to relax

staff ,brilliant location for knockhill racing , great value ,nice bar / outside area for a drink , spotless

friends staff, good parking, very clean rooms

it was easy to find, the restaurant had great food and a nice patio, lots of parking available

free wifi and satellite tv was a great bonus

staff were friendly and accommodating to an early check in which we were extremely grateful for and they allowed

wifi password could have been marked more clearly - it is attached to the tv and the fridge in the

wifi connection on top floor is poor

comfy bed. quiet room. shared bathroom, free wifi and parking. lovely breakfast.

no signal unless hooked into the wifi which there is free access too

the owner was very pleasant and welcoming bed was okay free wifi was good

arrival, first site was bags of laundry

told there was a serious national shortage of laundry providers and that the hotel wasn t large enough to

outside the bar area on the terrace their were people smoking what smelled like weed(it seemed no one is

staff were wonderful and i was unfortunate to fall in the lounge bar twisting my ankle

the wifi in the room was ok, but i tried to upload some videos that didn't happen i presume because the

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

the bar staff couldn't do enough plus the cocktails were

lovely bar reception and room excellent facilities great little gym 100% recommended amazing breakfast the salmon

gorgeous modern property with wonderful bar and restaurant. the lobby area was so nice and cozy.

thanks to helpful richard, shuttle driver

com it wasn t clear how to add a pet, so i called and was told this would be fine

classical building surrounded by a beautyful golf course and woods

proximity to good golf course

very good but a slightly pricey, for half a haggis, black pudding, clootie dumpling circle and a kids sized

no room service after 2130 (were not informed of this)

noise from work in the laundry room, on same corridor as bedrooms, woke us both (in different rooms) in the

i enquired as to room service and was told no, we are far too busy for that

the car-park was almost full,,there was a large free car-park one minute away, so no problems parking

comfy bed nice room plenty to do on site coffee and cake bar all day food was lovely and two course is great

then i discovered that that there was no wifi and could not put the tv on because nothing was connected ie no

evening, that it shouldn't be propped open and was told that it was because they were moving the laundry

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

bags of laundry in reception area

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

travelled to edinburgh with my two kids (13 & 9) for a few days in february half term

the only problem i had was i couldn't connect my phone to the free wifi.

to the kids play area

early check in and late check out complimentary as hh awards members esp when departure was delayed

breakfast and wifi were excellent

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

the laundry service outside my window in the morning.

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

we were away very early so just grabbed a coffee and some toast for kids.

staff were very helpful. the room was lovely. breakfast was a great choice .

my room was outside the laundry or garbage area so a little noisy with staff coming and going

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

otherwise noise from the exterior laundry storage/delivery area was invasive

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

staff were excellent at reception and breakfast: room was spacious and bed very comfy: also very quiet considering

could have been something else but maybe the hotel staff could check this out and relocate the laundry room if

lack of laundry facilities

no laundry machines. no ice machines.

we also had to ask the reception for amenities such as toothbrush, toothpaste and laundry bag which was a bit

noisy droning from fans or laundry in my room

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

no self laundry.

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

not too far from the centre and breakfast was good as

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

no spa or swimming pool

i highly recommend the brulee porridge with whiskey for breakfast

the dinner and breakfast were of the highest quality and standard

breakfast, so very disappointing

fingal is a great experience all round and breakfast is worth a mention to

an industrial noise like a laundry or something similar

i looked at the same trash laying on the hall carpeting for 2 days in a row as well as dirty laundry left on

the room we were assigned had an awful view of the side of the hotel and straight onto where the laundry and

we were offered free round on second occasion and free laundry on first occasion - might have been better to

laundry to be picked up by houskeeping for 12 hours yet it was never picked up

an issue with the phones which was not communicated so i spent quite some time trying to call for room service

early check in was greatly appreciated, we will return

so more road noise and also people talking outside below room in evening as outdoor seating for bar at front of

to enjoy the best of the many independent shops and cafes in the area and relax in the lively bar and restaurant

emails and a phone call to get a response to a question, no one picked up when we called for room service, and

laundry services, though advertised

the hydro pool was out of use on the day we had our spa treatments.

pool, spa facilities all 5 * including a great gym

self contained with restaurant bar and gym spa on site

and grounds were beautiful, spa was fantastic, food was the best food we have ever eaten, staff were amazing

laundry trolleys/ cleaning trolley left in the corridor for long periods

it was correct on the order something went wrong in the kitchen

hotel was beautiful, spotlessly clean, room service was 100%, breakfast variety was very good.

staff were more then accommodating absolutely lovely especially a boy at the spa who helped myself with my

swimming pool changing area didn't look that clean (floors were stained), and had only one partially covered

location at the head of stockbridge & everything you need is in walking distance of the hotel the spa suite was

bathroom spotless, lovely shower with spa type shower spray

24 hour bar so nice if you got back late and wanted a drink for your

lovely spa products

room service was exceptional and helpful

lots laundry in corridor on the way to the room

thought they had laundry service but its mostly for tours

and prices are higher, but to try and stick me and my husband in the basement room next to filthy laundry,

wasn t the best and lumpy pillows and the room was right next to where the laundry yaws picked up early in

corridor area stacked with laundry

it was surrounded by at least 30 big bags of laundry

for a 4 day stay, was stuck in a basement room next to the laundry in a stuffy and poorly ventilated room, was

no bell boy, an elevator that hardly fits 2, no daily room service, no enough lighting in the room, comforters

wifi rubbish

finally there was poor wifi on the 4th floor but still recommended

wifi performance in room was poor

they really care our experience and trying to accomodate early check in, other services as much as they could

and her rude behaviour, specially upon arrival and that too after a long ride with young kids

be nice to have a larger room service menu - but i know it s different throughout covid

a wider room service menu would be nice

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

there was no facility for this except through room service

the decor, the honesty bar, the fireplaces, the building itself and the helpful and friendly staff

no issues with wifi or cell reception

the laundry facilities were good but process needs to be

the kitchen had everything you could need and we also used the laundry facilities a few times

laundry facility was a bit crowded when i was using it

superb facilities including kitchen and laundry

the instruction in the laundry room isn't very clear

desk staff, cold rooms, same breakfast every day for two weeks, frequent dirty & damp towels from laundry

no laundry, no tooth paste,

the bed was comfy & the wifi was great

the bunk beds were also well constructed so the kids were able to both get a good nights sleep

hotel offered an excellent breakfast of eggs, various meats and cheeses, sausage, hash browns, toast, croissants

advertising,no bar no laundry

the staff were fantastic and organised your laundry for you. walking distance to everything.

no parking, and got a parking ticket, wifi was very slow and poor, room service was unavailable,

close bar service

wifi could be better. shower in need of upgrade. tv old but adequate

assistance with bags put us in the basement next to the laundry room so we heard wash running all night

and next to the cleaners laundry room

arrival, there was some old laundry left on the top shelf next to the safe

laundry service

spotty wifi