property was in a great location, parking available onsite and great views of the water

excellent breakfast with a wide choice for a small hotel, fantastic views and safe beach for kids and dogs

beautiful accommodation and the breakfast was fantastic

will definitely recommend great choice for breakfast

he continues to serve in the bar in the evenings, and once again provides a warm, friendly welcome, and service

the lack of a laundry service meant we had to look elsewhere to freshen up our clothing.

the friendly staff despite being very busy. the food was good. the early check in.

friendly staff, beautiful rooms, restaurant & bar had fantastic ambience , will definitely be

another plus, you don t hear the noise of the busy bar downstairs when your in your room in the evening

parking is free on the street outside as well

but disabled access was full of laundry bags

close to ferry. early check in.

wifi coverage & locationof hotel

poor room service eg cleanliness had to ask to have room cleaned and extras like tea bags toilet rolls

bar well equipped

adrian at the bar great service well done

great bar and fine selection of malts

unfortunately we couldn t get wifi but

maybe parking would be an issue during high season but it was easy during winter

no parking

i found out on this trip that i could do laundry which was a big bonus

position of room looked out over laundry collection. window catch broken/loose.

guest laundry on site

dinner was very good with good choices. no laundry facilities

and since you offer laundry service a washing machine that doesn t take several hours to do one load

rooms were clean smell of laundry powder from bedding smelt nice

do the laundry, but never mentioned they charge 6 for it

close to the water and to some cafes and laundry for 6 pounds

window with tattered curtains hanging out on east gable, and alarm continually sounding in laundry area

would have liked to find some sort of laundry room / facility

breakfast was equally good

parking was free and close to the entrance

both breakfast and dinner were superb (definitely recommend to book dinner at their restaurant)

wifi was iffy and inconsistent

we could not get any wifi in the room without leaning out of the window. on the first floor.

accommodating with early check in special circumstances and excellent breakfast included in the price

good location, safe parking for motorcycle, good breakfast , very clean

and welcoming, good breakfast, clean spacious room, good seafront location with parking

wifi available but signal not reaching rhe rooms

only nitpicking but no wifi is my only negative

heating in the kids room

dinner and breakfast was exceptional staff were amazing

poor wifi in rooms on second floor

quiet and ample parking

the evening staff and breakfast staff were equally helpful

when we arrived we asked if it was possible for a late check out and after checking they said it should be fine

the room had a separate living room area which would be great if you had kids with you

breakfast was delicious with plenty of choice

bed, food, staff and breakfast lovely too. great place

lovely room. excellent breakfast.

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

had problems connecting to the wifi, but that could have my limited knowledge of computers!

great place for bikers to stay, with parking right at the front door

the breakfast was lovely and our evening meals from the curry club were fantastic with huge portions

wifi wouldn't connect to my laptop this time, i had no problems last visit

also available: a common living room and a self service laundry equipment

was so comfy and cosy,with lots of room,and the use of facilities ie laundry room ,kitchen and sitting room free

we managed to do a bit of laundry which was useful

location, well appointed room, restaurant and bar had good food/drink selection, and the staff were brilliant

probably not a good place if you re a light sleeper or has very young kids

the laundry was returned damp and all my shirts had to re ironed before use.

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

room service could have been much better organised

we had a wonderful breakfast the next morning

spots for a couple we were there for only one night so did not take advantage of the spa or golf or water

comfy beds, clean room, ev charger for cars was very convenient and reasonably priced.

staff were so friendly from receptionist to bar staff to waitresses my phone charger broke during my stay and

the food in the restaurant was very good and there's also kids menu available

the food in the restaurant was very good and there's also kids menu available

the wifi was a bit weak from time to time, but still okay.

the cafe is 10 out of 10 the facilities for us and the kids 10 out of 10 great value

if we're nitpicking, it was long walk to to the swimming pool

room was stunning. bathrooms and shower amazing. lovely food and breakfast.

wifi

behind reception are in desperate need of cleaning, and it would have been nice if one of the fireplaces had

we had a lovely time relaxing in the spa and having some treatments

swimming pool hood

signature suite was excellent and the double bath with tv was amazing gym & spa was

food was fantastic spa was excellent the staff where very friendly and helpful.

and helpful, one lady in particular was super friendly and cheerful and interacted with my kids about pokemon

breakfast great. there for a wedding .all very well organised. lovely venue.

it would stop by 9pm as it was the kitchen fans outside, i strongly suspect it was actually the laundry which

air conditioning, washing machine/laundry rooms

room was very noisy, adjoined to the laundry room!!

the noise from the laundry was consistent and very annoying, the towel rail wall brackets were loose and one

was loud; next to the laundry and over the kitchen fans

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

there was no room service, no food available in the afternoon (breakfast was scalable from 07 to 10am and dinner

hopefully the swimming pool and spa will be working when we visit the next time

noi wifi in rooms only at lobby.

room service cleaners disturbance in the morning

laundry delivery trolley banging into wall of apartment and noise from rolling on ground for over

spa and pool kept in lovely condition

an amazing hotel in an amazing location. lovely staff, food and spa amazing. location to die for

hotel has free parking which was very useful when we checked in early

we asked for more tea and coffee, which we got and towels outside our door as we had opted out of room service

we liked the laundry service

breakfast, staff very attentive and smartly dressed, this goes for all staff, all very helpful,

business centre facilities and wifi good

extra charge for wifi.

it's a great plus that this room does room service, the food is delicious and the service is fast

no laundry facilities

room itself- ground floor opposite the laundry room

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

breakfast was exceptional and the kids loved the pancake machine

children was great from start to finish the staff are very welcoming and helpful and the scottish breakfast is

lots of parking space

dinner and breakfast great

parking was ample

excellent breakfast and service. friendly staff. thoroughly enjoyable short stay.

was perfect, food was great, facilities were fantastic for kids and staff were really friendly and

pool changing area was cold water for shower in room difficult to control kept going freezing then

i had to ask bar staff about gym opening

breakfast was a little the same it's a real pet hate of mine to have to go get my own tea and coffee don't mind

bar staff were slow at dinner, was told the gym was free at reception but had to pay ?!??!

laundry facilities and lots of hikers including us coming through

checking into hotel and giving my vehicle details for free parking at the hotel, i have now been given a 100

front desk, bar staff and restaurant wait staff were all splendid

wifi wasn't working and it's quite remote so using data isn't reliable.

was when we checked in -our car reg wasn t taken so a couple of weeks later received a 100 parking fine

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

swimming pool, location

very nice place with good spa facilities for the use of guests. staff very friendly and helpful.

spa was better than expected photos didn t do it justice

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

dirty/oily marks on the sheets - perhaps a problem with the laundry

laundry service

very noicy room due to laundry machines

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

my son loved his custom breakfast!

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

good location nice staff. comfortable beds good breakfast

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

breakfast was delicious and all staff were polite and friendly, especially the two ladies serving

louise in the bar couldn't have been any better

i didn't want a cooked meal so i had room service of a sandwich and chips and they were presented lovely, not

spa bath was not working upon arrival

especially anna on reception, norma in the kitchen, and the lovely waitress who served me breakfast this morning

the restaurants both dinner and breakfast were excellent with great variety of local produce (lamb,shellfish,

thing having the family pet in the hotel and having taken her out it would have been nice to see dog poo

having arrived later than planned, the manager kindly kept the bar

tables can be reserved in the bar area if you have as dog

was not a bother as our room did not face that way but blind bend was, when outside with dogs and kids

old laundry bags and residents glasses and plates left in corridors and not moved the whole time of our

laundry was left out as discussed with housekeeping but not done

is a broom cupboard very small with a view of the staff smoking area, empty beer kegs over the laundry room with

had a back bedroom which was near their laundry room

next to the laundry room which was constantly used 24 hrs a day very noisy

we went back outside and a gentleman in the corridor told us that the laundry had been delivered late but he

upon speaking with the staff member we where told we couldn't check in the now due to no fresh laundry being

outside our rooms were piles of dirty laundry and plates with left over stale smelly food that we had to walk

arrived for check in and our room was ready but we had climb over some dirty laundry towels and cleaning stuff

loved the peacefulness, good parking for our motorbikes, the view from my room was breathtaking, the room was

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

hosts were very accommodating (lee & kerrie) we needed calpol for one of the kids and was boxing day places

so much space and the bar room / cinema room was an amazing surprise

fully enclosed front and rear garden was excellent for kids & family dog.

view it’s really stunning, house really clean, spacious and the upstairs games room kept us and kids busy

it is also dog friendly which for was great for our pet dog to tag along

have been nice if public computers for the internet and laundry facilities had been available

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

excellent wifi in the room

kids banging doors like 40 times in the morning and our guests having to leave the bar at midnight

the staff were amazing and checking in late at night was absolutely no hassle, we were also kindly given a free

very kind and organised a very early check in as i was flying in for a family funeral .

that was due to covid i am sure that service would have been excellent if allowed to open, and room service was

pet friendly

the breakfast in the morning was really tasty and they have a good selection of vegetarian and vegan

and the bar stayed

however once you are standing at the reception desk there is a sightly view of the back of the kitchen with all

good wifi. a bit too loud as the room was exactly under the kitchen. but otherwise all was fine

friendly helpful staff, lovely breakfast

also next to a noisy laundry room

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

the wifi wasn't reliable

very good stay, in a fine west end of glasgow location, with great breakfasts and good daily room service

location was great. very comfy bed.24hr room service.

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

constant noise outside the room the room service ended too early

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for

pet friendly , room , friendly staff , food

very easily accessible by car very well presented property drive up to hotel experience plenty of parking spaces

the wifi is ok

late check out at 11am also meant a leisurely pack after breakfast

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really

breakfast was nicely cooked,

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

the room service and the breakfast was second to none

enjoyed a swim in the pool in the morning

great food in the restaurant, lovely spa and gym with free use, stunning views

we loved the late check out and the lovely little touches -i

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

i asked about laundry

our room was above kitchen and laundry

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

the laundry machine noise at night in the 3rd floor

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

i asked for laundry services and he didn't know the price or how the service works

the wifi connection was fantastic and the bed was comfortable

minor point but wifi - did work but was intermittent.

amazing very clean and very comfortable was bigger than i expected even had an extra room free wifi no password

basement floor near laundry room

bedroom was in the dungeons, walked past the laundry room,

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

the laundry service was excellent, timely and efficient

our room was in the basement next to the laundry