proximity to town but still mostly quiet good wifi connection car parking bath

my refurbished room on the third floor was very comfortable, as was the dining and bar area

it's very close to shops, bars and restaurants and free parking in hotel car park

staff especially the manager was very helpful when there were issues with car parking and arranged for cars to

bar staff over worked 3 members of management just stood there talking

laundry left in corridors for the duration of our stay, room hadn't been aired and had a stale

tried to get room service ( states it's available 24 hrs) no one answered

easy connection to wifi - relaxed atmosphere

the reception/ bar seating area and separate lounging area is of modern design but manages to remain cosy and

very accommodating. kept bar open for group on request. lovely young lady serving m.

the hotel offers laundry service, but we were told no service after we arrived, sending an email to management

when i asked about launderette or laundry service, i was told we would need to find one nearby

excellent breakfast spread. comfortable room . good wifi connectivity

spa lockers broken and gym/spa facilities generally a bit small and shabby

large bar and restaurant for those who need it

the laundry collection van driver was rude.

laundry service limited availability on weekends is a problem as well as limited restaurant

room service was good

are wonderful and not only one of the best afternoon teas i ve ever had but the dinner and breakfast too

big parking

on the way to our room after check in, there were still dirty laundry, bedding, towels lying all down the

all over the floor, definitely not me as last time i had long hair i was 14, note also to hotels laundry services

family pool was a little small ,there were classes next to us, but overall ok

room was quiet and comfortable and the free wifi was of a good standard for general work

finally i put down i was taking our pet dog

loved that this hotel was so great with kids but still kept its class.

peaceful location, lovely building and ample parking space

special kids toiletries and cutlery in the restaurant

plenty of places to relax peaceful great friendly bar man special treat in the room for 70th

in addition it was my partners birthday and a lovely card and a beautifully decorated chocolate bar was left in

early in the morning around 6 wake in terrible loud door banging, our room was next to the laundry room and

no laundry facilities

there was mountains of dirty laundry outside our room window

selection and i m sure other travelers with dogs would enjoy being able to eat here with there pet

sauna, steam room and gym for a measly 4 supplement

brilliant in and out door pool

the gym and swimming pool and the resturant was lovely.beautiful room

on arrival to afternoon tea, evening meal and breakfast the staff were friendly and welcoming

the kids made best use of the bicycles, gym, and pool table :-)

if you enjoy walks, golf and lying by the pool - it s wonderful

good parking

team generous size room and very clean freshly cooked breakfast value for money evening meal good parking

in was easy, with free parking

easy to find, easy check in. parking, wifi, kettle, comfortable beds, clean rooms

wifi was frustrating but also recognize my work laptop has quite tight security so that may have

conscious of the environmental impact /drought we didn't want to cause unnecessary additional laundry, having

however, our room was located on the ground floor right next to the kitchen and laundry room so it was noisy

the only minor flaw was that the juice at breakfast was very processed and sweet.

excellent breakfast, clean and modern rooms, room service was also great

the golf course was to an extremely high standard and despite the muddy and wet ground due to the

the room was lovely but was a shame that the laundry bags were just outside the door

on arrival offered a bike rack in the high street and then an unsecured space in the laundry room

with no view, very low ceiling, noisey location above service area, health and safety issue laundry stored in

excellent facilities - tv, wifi, radio, tea ,coffee, whiskey, gin

great manager, delicious gin in room, wonderful cocktail bar and breakfast.

ample parking, friendly helpful staff, lovely clean room and bed, good shower

the bedroom appeared clean. the wifi worked.

lovely home made food and homely bar to relax after work

room with free wifi, close to a railway station

good parking,good wifi,decent food at reasonable cost.

spa was wonderful

nice little gym as well as swimming pool our main aim was to stay at the hotel and relax this time and

would be nice to have extra towels for the pool and some water bottles in the room would also be great

was no room service at all, food had run out apparently, but one of ur staff gave me some crisps and cakes

you can play golf, have an amazing meal at the restaurant and just chill at the gardens

a minor thing: in the kids box i would put some drawings, activities or a toy, rather than chocolates only (my

were not informed it was a pet friendly hotel

we ate in the dog friendly bar on the first night then had a dog free excellent meal in the restaurant the

all was perfect, we have picnic for breakfast and it was amazing!

facilities for kids , happy baby = happy mummy =happy husband)))) only thing i would change is plastic cups at

although the wifi is

could do with a larger area with sofas for bar area / socialising / meeting up etc

on the bar and on breakfast was exceptionally friendly thank you

location, room size, friendly staff, free parking.

staff allowed me to order room service past a certain time, which was so helpful

walked round for hour s highly recommend this hotel to anyone the grounds are incredible we had room service

on one of the two nights we stayed the wifi dropped out and didn't get resolved until the morning

why do you have only kids cereal cornflakes rice crispies and coco pops

receptionist and kitchen staffs were very sweet and helpful

everything. such a beautiful place. large warm room, huge bed, great wifi.

no in-house or nearby laundry service.

staff helpful and pleasant. good location clean rooms. good breakfast. plenty of parking.

wifi did not work

plenty of parking spaces

a mini gym on site

also parking was excellent and the restaurant breakfast good

very friendly and helpful staff. room service from the restaurant, thank you laura!

lots of secure free parking

service both at the bar and in the restaurant was excellent and

there was a lack of chairs at the table for room service

clean towels were put outside our room rather than inside and there was laundry bags in the hallway making it

wifi connection was slow, lovely staff and amazing food!

was limited disabled parking at the grange, so when it was taken we had to walk a little further than we were

have breakfast, but had an evening meal and it was excellent

no bar open when i arrived

was located, probably didn t help having bins outside one window and then empty glass bottles, laundry shed

booked a suite with spa bath and it was great price was very fair bath was very nice restaurant very convenient

wifi was very poor

this day and age, only being able to have one device on wifi without paying for extra, is quite unusual

breakfast was great with plenty of choice

no laundry service during my stay as it was suspended due to covid-19.

the location was perfect with ample free parking

room service food was also very good

amazing staff - couldn't do enough for us. loved having the pool for e the kids.

the room we were in was spacious which was great for two active kids and the hotel itself is lovely all staff

staff dirty rooms dated decour clean laundry left on the floor for next stay shower warm on max noisey systen

the staff were excellent, superb breakfast, great bar area, and the rooms are lovely

parking was easy and the grounds very pleasant

really lovely property and very clean, good parking and beautiful surroundings.

especially loved the alarm on the door so if the kids got up and tried to escape in the night it would go off

up at 7am as laundry was being delivered outside our room

very nice breakfast

bar served a great pint of guinness and the staff were great

wifi was not secure so some programmes would not allow access.

we were celebrating our 58 years barbados independence and it felt like we were still on the boat

this hotel was not the closest to my destination but i chose it because it advertises a laundry service

the full english breakfast was inedible but all other breakfast items delicious.

spa and pool facilities were great

stuff parking hot water all is the best this hotel is best thank you

all stuff room bed hot water parking everything is just perfect thanks

no laundry room

spa really good and check in they were really helpful

ev chargers and the ice machine on the floor. nothing else.

was perfect - a huge range, with healthy favourites and delicious treats and lot of options for kids

great hotel, fantastic location for us. access to the pool was great too.

laundry was left in piles in the corridor.

early morning i was woken by a hotel worker moving huge blue laundry bins around right outside my window

we were told we would have laundry by monday evening (christmas eve), but just managed to get it five minutes

we decided to take the easy option of room service on the first night, rather than taking dinner in the restaurant

the restaurant was very good and the bar area was phenomenal

i was hopeful it was laundry powder

perfect, parked right outside, room great, bar area like being on holiday easy check in and out friendly

pet friendly and good parking

fast wifi

comfortable good size room location parking restaurant bar good value

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

onsite parking was brilliant as hotels closer to the centre didn't offer that

easy to find with good parking

wifi, parking, location, external appearance.

good parking facilities

wifi didn't work and the tv didn't work properly and i though i was getting breakfast but i didn't

noisy of 'laundry equipment/drier' at 3am someone elses noisy water hammer soon after.

housekeeping during our three night stay was minimal and we had to walk past a pile of dirty laundry left in

has an ev charger but it's a very tight space, and is really only suitable if your charging point is on

i had a lot of issues with the wifi, constant disconnection and always asking me to log in.

wifi was very poor

parking, but this wasn't the hotel's fault

nice big parking spaces, off road

wifi signal not good enough for me to log on to our work servers effectively - had to use my

lovely staff, clean room, good wifi

spacious, nice clean bathroom, good wifi

gym equipment was not working malfunction poor cleanliness

couldnt fault the room there is ample parking and withing walking distance to reading shopping center

breakfast was lovely, free gym, free parking, an absolute bargain

a pleasant surprise to find a kitchen in the room... cosy and warm.

microwave in the room and done have a little kitchen

location very handy and we were able to use their laundry facilities

laundry service offered

free parking and free wifi

it was a bit cold in the bar but then it was raining- typical uk summer!

plenty of parking

we ordered room service and that was amazing delivered quickly and hot and with a

friendly staff, lovely breakfast.

hotel is very nice breakfast was amazing staff was great

the wifi was a

location, 24/7 room service and bar

bath towels - laundry was too busy, so hand towels had to do

the vegan room service options.

great location and kids loved the room

swimming pool and kids play area

good value (with the half board) lovely pool/gym for this price point

is so helpful and nice just a bit disappointed that there is no laundry room and the laundry service was too

laundry service is too expensive

small rooms laundry availability

only time i went to the bar to get a drink after a very hectic day i had the misfortune of coming across a very

the breakfast was basic but nice

looked as if it had been resting in the kitchen for a while before serving

birthday and they even put a happy birthday message on the table with chocolates and rose petals on the bed

there were also a swathe of synthetic rose petals strewn all over the bed, the sofa, the bath tub

the look of the hotel, the niceness of painting and piano on site massage gym restaurant whiskey collection

there is no gym or swimming pool for people who want to exercise regularly even when traveling.

lack of mini bar in room no laundry services welcome

no minibar in room , no laundry service and reduce standard all round

hotel lost my wife s laundry, she is distraught

were told the wifi was down which for myself and my partner it wasn t an issue having 5g

i like: location ( near the train station) wifi was good rooms very clean

quilt, dirty laundry in room, no milk on request - staff seemed very pushed, maybe bad day, usually tip

the room was full of rose petals and candles for valentine s day

we failed to get a wifi reception in the room

large but very cozy and comfortable room, big enough wardrobe, hairdryer, great breakfast

excellent breakfast but cannot comment on restaurant as only had breakfast

seemed like we might be above a laundry or something giving off heat

we used the swimming pool and gym facilities, both of which are excellent - a decent-sized, 18m pool and very

and there was no options of toppings for waffles for the kids

wifi poor in room staff at reception and bar commented that because i had booked through booking

spa, pool and gym at this hotel were all amazing