beds by the pool. the room was very comfortable

ay any point in the night, as i hadn't';t eaten since lunch and didn't know that there was no room service/food

poor wifi and phone signal in the room and you are not allowed to use in communal areas

didn't like being told on arrival that checkout is 10am the wifi didnt work no hot water in shower no cafe

super breakfast if you don t like the usual congealed bacon and over cooked eggs

i had an excellent malay curry breakfast.

they made us fresh breakfast every morning

the breakfast is amazing and the staff are very friendly

breakfast cooked to order with alternatives for gluten intolerant people and other allergies very

the breakfast was ok, but instead of fried tomatoes we got cold cherry tomatoes which was odd

there was no bar as mentioned in the booking

convenient, great parking and receptionist was very polite and helpful

stayed with the grand kids who loved the adjacent play area

the pet friendly rooms and friendly staff it s even got its one bar!

very close to restaurants. had a kids play area. very good value for money.

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

spa was great and swimming pool

wifi was free, facilities were fantastic and staff were brilliant

no wifi at tall.

asking on line if i wanted early check in, giving me option of 11am and then saying it was not possible as this

had to leave early in morning and staff accommodated an early breakfast for us even though bank holiday

wifi signal did not reach my room

did not have to book a table for breakfast, breakfast was very good with a great choice of food and reasonably

the bar staff were really friendly and helpful

woken by laundry collection early morning

bar facilities really let the standards down running out of many drinks when knowing they were

the next day we had a wonderful breakfast with that great bacon that the brits have

the restaurant and breakfast areas were very nice especially the library

was good but the bar is poor with no atmosphere

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

no room service available

staff were lovely, helpful and friendly, the food was outstanding, both at the restaurant and the room service

i checked into my room around 9pm and was still able to order room service

staff, room, breakfast

this visit we were put right next to the laundry room so early in the morning we were woken to thre sound of a

excellent staff. room well designed and bed very comfortable. excellent room service.

room service was delicious

i have breakfast across the road at cinnabar now

liked the option of room service which came on time and to a high standard

staff were great and really helpful, i particularly liked the laundry machines on our floor and the kitchen with

this hotel has great facilities, including a gym, laundry room, and ice machine

wanted to use the laundry room too but couldn't again because of covid

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a

water in reception waffles at breakfast microwave and laundry room nice touch kettle in room

great location right next to the river very easy access lots of free parking

parking a 6m campervan was tricky

room service ordered by phone but staff member didnt understand english very well resulting in a

hotel has a quirky charm with low ceilings, a cosy bar with an open fire, and festive christmas music

wifi gave me a serious virus which took 3 hours to clean from my computer

great wifi

good bar and restaurant

building large well kept grounds plenty of parking staff were warm and welcoming very friendly and attentive to

we had a bar meal on the first night and waited an hour after ordering

no disability parking , car park at rear of hotel

the staff were exceptional, particularly the friday night bar duo

amazing activities for kids, they loved it

room service and house keeping really cater for your needs

they also offer room service at 5

staff at reception, breakfast & bar were excellent and exceeded our expectations

no guest laundry

my room next to the laundry shoot carried the sound to my room

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

the fold up bed is not the most comfortable but ok for kids.

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

lack of choice of eggs at breakfast no laundry facility for long term

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

laundry facilities )

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

the laundry service was not explained but on my last night i just found a laundry bad now hanged

amazing stay, lovely breakfast. really nice people.

relaxing with our friends in the bar was great

couldn t get through to room service

entering the room there were 2 towel swans and rose petals as part of a special request which was executed with

spa was nice but the pool was freezing

and what was ridiculous try to charge more for early check in lol seriously

and omg the pen&cob resturants food for room service , wow just wow

no laundry service

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

good location & plenty of parking spaces

good location, helpful staff, excellent meal, easy parking.

room clean and tidy, plus a parking on site

bar open till late + great verity for drinks and snacks

30am has sausage, eggs & bacon, great wifi, very clean and we had a restful

the sofa mattress could have been better but was fine for kids because they don't weight much

steps away from luton airport,even the kids walked, great staff( ashley was lovely checking us in after a long

location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

wifi wasnt the best but same as anyother chain hotel to be honest

i could not get to their wifi because it prompted me to become a member, and i chose not to.

tray used for room service was not clean.

we could get early check in

front desk was so lovely & helpful, & the gentleman on the bar was wonderful & totally spoilt our kids

described as close to the airport terminal but when you have an early check in time and the weather is poor it

clean room with excellent wifi and comfy bed

clean and spacious room, mini gym, restaurant, very friendly staff. will definitely stay again

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

wish breakfast was included or cheaper, or free for kids.

to book ev charge

toilet near the gym

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

there's a room service every morning, at least was for the whole of my stay

the parking was limited

very modern clean great value for money , nice bar ! will definitely stay again!

also the argentinian chap at the bar who i also forgot the name( i apologise but i'm horrible with remembering

there is also a nice bar in the lobby with a selection of drinks

awesome, great variety of choice for breakfast, which the kids loved, and non dairy and gluten free options

com but when we arrived (very late at night and ready to put kids straight to bed) the room was not prepared

clean and good breakfast

from as it was advertised as free breakfast, but didn t have breakfast going

the bar was a highlight perfect views and great cocktails

shower was a little slow but perfectly adequate. wifi was slow in the morning.??

the staff were friendly, rooms were clean and breakfast was delicious.

free parking clean rooms good customer service

wanted room service and place order at 9

guy at the bar was very professional and we had loads of fun with him

from reception to bar staff to cleaners

great bar and restaurant

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

playing golf excellent value for price includes free car parking and we walked to the town took less than10

local to luton and great wifi

convenient for airport. clean. good wifi. good value for money.

parking not sufficient

breakfast because of covid-19 was a packed lunch sandwich pancakes breakfast bar and water

needed a shower cap! had to use the laundry bag to keep my hair dry!

no apology for their laundry room being on fire

bottles with ice for our day at santa pod will definitely stay again and hope to make use of the spa and pool

in; nice room and very clean; handy cricket kitchen on site; free coffee machine; use of the gym a short walk

size, amenities were brilliant, free use of games machines (pac man, time crisis etc) as well as pool, shuffle

furnished residents bar is horrible drains in our room smelt terrible view from our suite was the laundry bins

service, wonderful spa and excellent value for money

needed something with ev charging just off the a1 to break a long journey and it fitted the

room service was very quick

the bar shut at 10pm.

was only one thing, a noisy middle aged party of male golfers were in the restaurant on sunday night, but robert

building works going on so only room service available & no bar

the beds , house keeper apologised that they were 5ft beds not 6ft so we each ended up with tiny kids size beds

wifi was awful

the rooms are big and friendly even for small kids

also we were right above the kitchen and laundry so a little noisy first

not able to access wifi in room

poor wifi reception in our room.

the room service wasn't available after 9:30

had a trackday booked at bedford autodrome and the location is perfect for us with plenty of safe parking for

reception staff were friendly and sorted an early check in for us

cooked breakfast was excellent, comfy beds, plenty of space in our family room, kids 4&7

breakfast was really good, gym was good, everything spotless and lovely staff.

comfy beds, friendly reception, easy parking, quiet, lovely bar area, easy check in/out experience

clean very friendly and helpful staff large garden area was lovely to use lots of parking also has a 11 o

laundry service

have found the restaurant closed every evenings i returned and no room service

in morning by drunk people knocking at your door and pissed ain t the one when you got young kids and for

loads of parking plus suitable for large vehicles and friendly staff

night that we arrived the restaurant menu was available on the bar but when we ordered food most of it was not

woke up kept awake by the laundry collection service from 9

more coffee in rooms and a laundry service

they have plenty if seating areas and a lovely area for outside with plenty of parking spaces if your driving

some issues with laptop internet access - described as free wifi but no password provided

not far from parking near luton

of the jobs checked us in at reception and helped us change to a different room in order for an early check in

the location, close to the little bars,cafes etc in the village, within mins walking distance

spa bath

came back from a bbq at around 9pm and wanted to have a night cap before bed but the bar was closed, admittedly

helpful on the phone about arranging for us to get the key early, leave our things and pre order breakfast

there is no laundry service so this is a short stay hotel

the lack of gym, and laundry services but guess can t have it all.

there is a lot of traffic coming through these entrance doors and in winter this can make the bar area and even

room service, very quick strong shower

perfect location 5 minutes from the golf course

okay for a one night stay with a pet

awesome bar with lots of beer on tap

lovely pub with spacious room. the bar staff were friendly and the food was excellent.

well done on the veggie breakfast and ev

very good bar area comfortable only complaint no wifi was available to any of us during our stay

my laundry was not returned back to me on time.

not collected for laundry but put back wet for reuse

the kids enjoyed the swimming pool

there isn't much else for kids to do on site from what i

everything peaceful room was a great size parking

lovely room, great location. good facilities for bar and food

ample parking, appreciate not being charged to park on site

same with the bar - it closed at 8pm so although we absolutely loved it - just consider what is important to

parking free and close to accommodation

stepping out of the building in the morning to be confronted by amazing views of the surrounding golf course,

even regretted doing my laundry there, as two dark shirts came out with new white spots, and one shirt disappeared

parking was free and plentiful

my daughter liked the full english breakfast

quiet location with lots of free parking

never had breakfast, but i would have liked to try it as it is cooked order which i prefer.

20 on bank holiday monday by the laundry service banging and clattering the cages for over 20

newly renovated, nice selection of breakfast food, comfortable rooms and lovely facilities, great parking too

clean friendly staff close to other amenities good breakfast plenty of plug sockets comfortable bed and good

clean, tidy, comfortable beds, great showers, ev charging point made the journey easy

the breakfast and restaurant area was of a high standard

i know we re trying to save on washing of laundry but giving a guest paying 120 for a night a towel with

room was above the laundry room

looked like a laundry factory with all of the dirty bedding piled along the corridor and the previous guests

the room was also situated above the laundry, and every time a was was on the room shook itself to pieces, to

love how spacious it was and the how late check out was.

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

the kitchen needs more cooking equipment like a frying pan, some oven gloves, a sharp knife, and a hand

also apart from the rooms the dining and bar facilities are very good

the room was clean and modern and had everything you need - including bedtime milk for the kids which

very comfy and everything we needed. great parking too!

very quite location. easy access to the bar and facilities

it was good to see the plates in the kitchen had been properly cleaned before arrival but it was a little

wifi is a non-starter

great sized room, bar and super helpful staff.

spa gym pool breakfast

cocktail bar poor atmosphere

room was excellent, the pool and gym facilities were great

pool and spa - great for kids when you go within the family swim time

the facilities & golf course are outstanding & staff are true professionals & attentive best wishes , chris

apart from a card on the door offering to order breakfast room service; there was only on book

pet friendly, good facilities, room service. extended check out.

gym good too although paper towels would have been welcome

pet friendly hotel

the food and bar and location

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

good location, very clean, lovely staff, good room service and value for money

that the gym and pool were closed as the hotel is closing ud83dude2d

super good for kids and dogs

no bath. old mattress . no method of ordering room service from room

and as i walked through the lapwing wing of the building in the morning, the smell of fresh laundry was lovely

fact that laundry room doors were all open when in use, was not nice for residents to have to walk through to

bit noisy outside my room due to the proximity to the laundry

the room stayed was above the laundry room, noise from the washing machine late night, couldn t sleep so well

did not like being so close to the laundry room. the tv was not working properly