there is plenty of free parking here - we have never had a problem finding a place

warm welcome and very helpful team, especially the lady on duty for bar and then back for breakfast, very

kim and nicole on reception, eloise on bar and restaurant in the evening and esmae at breakfast

we had a bar meal on the first night and waited an hour after ordering

were part of a large wedding party staying there and we all hoped to meet in the bar after the wedding

this hotel has great facilities, including a gym, laundry room, and ice machine

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a

the laundry room and microwave room.

measures very good staff very helpful room a good size and good work facility microwave room and laundry room

no washing machine or laundry

bags of laundry piled on the landing/ fire escape

excellent breakfast bag for the kids

for future you can put a mobile shower because is fix and need for wash kids

patchy wifi.

didn't like the breakfast in my room, i didn't understand why you only serve breakfast in the bedrooms

disabled parking

the staff were friendly, rooms were clean and breakfast was delicious.

bar was lovely and food was very tasty

ac was working, parking was available

there is no laundry service so this is a short stay hotel

the lack of gym, and laundry services but guess can t have it all.

size, layout and curious controls room overlooking rooftop and accompanying noise of air cons/kitchen

wifi is good, and although no password the questions asked for access include mandatory date of

room service would be handy

lot of immigrants living there!!! plenty of kids!

large tv and excellent wifi

reception staff were friendly and sorted an early check in for us

parking cam be tight when hotel is full..

i ate all my meals in my room so ordered room service, there is a 5 tray charge however the food was delicious

woke up kept awake by the laundry collection service from 9

more coffee in rooms and a laundry service

they have plenty if seating areas and a lovely area for outside with plenty of parking spaces if your driving

girls run reception bar hotel awesome very good. had bad back kind beyond words.

wifi was very slow

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

lovely little extra added touches, the restaurant & bar area were very welcome & breakfast was excellent

room - service - staff - bar and restaurant all first class

free wifi and charging ports breakfast was great

friendliness of the lady on the desk and the bar staff very polite and very helpful would certainly visit shortly

laundry service

friendly staff, comfortable, ample choice for breakfast and located close to motorway

in morning by drunk people knocking at your door and pissed ain t the one when you got young kids and for

excellent but there was only one member of staff on to check people in and serve drinks in the bar staff had to

room service never came to clean the room (3 night stay)

parking not sufficient

limited parking however i got a space

we looked for somewhere to eat out and found a lovely bar that served home made indian food, which was delicious

small car park but phoned hotel and they advised on additional parking opposite

playing golf excellent value for price includes free car parking and we walked to the town took less than10

awesome, great variety of choice for breakfast, which the kids loved, and non dairy and gluten free options

kids running up and down or floor made it noisy however this is no fault of the hotel

location, gym, light meal available at late hour.

then that gym was excellent, goid and new equipment

wifi was great too

was amazing and brilliant with the kids, he was very polite printed out photos of things my kids wanted so they

is really clean and has a gym that stays open at any hour

we could get early check in

kids bed was a folded caouch which was a bit uncomfortable, but for an airport hotel it is quite

note is there was only one sachet of caffeinated coffee and one decaffeinated - parents of young kids who are

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

good breakfast

i wished there an offer in booking days or breakfast

they offer breakfast starting at 4 a

round good hotel and perfect location for us, kids were very excited and it just made our holiday extra special

* the breakfast was excellent, with a wide variety of fresh and tasty options

always kids menus never cater for celiacs, and even the chickpea lentil dhal has wheat in the sauce which

location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very

the hotel is kids friendly and with free wi-fi in all rooms

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

every member of staff were helpful the first time i ve seen that in a hotel from reception to bar staff

wifi was really good with good speed internet access

assisted us with early check in and late check out as our flight was later

wifi signal did not reach my room

quality breakfast, lovely staff, gorgeous building

the bar does a nice pint and the food is tasty too

wifi didn t reach to our room out of main building

did not have to book a table for breakfast, breakfast was very good with a great choice of food and reasonably

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

lack of choice of eggs at breakfast no laundry facility for long term

know this is a health spa but no bar -please make this known to casual travelllers who are not their purely for

no bar but it is a health spa

the pool was very very good and the facilities were awesome

the fact there is no casual dinning / bar facilities only a

bed size excellent breakfast and dinner menus good fitness facilities

woken by laundry collection early morning

the ambience in the bar is lovely, not to big and has an excellent range of drinks

nice room and pleasant staff lovely location, good breakfast. ideal for the town centre.

excellent location. beautiful building. convenient parking. very helpful staff.

bar facilities really let the standards down running out of many drinks when knowing they were

my laundry was not returned back to me on time.

not collected for laundry but put back wet for reuse

up beds i guess 1 night on it is ok 2nd issue is have far the room was from the reception and bar and pool area

i guess 1 night on it is ok 2nd issue is have far the room was from the reception and bar and pool area

gym and swimming pool open all day

parking is easy and free

good disabled parking

no access to wifi and appear to loose phone signal.

peaceful location, clean, good wifi, spacious room, good shower.

not enough parking, came a little late, and hard to park in mitchell hall

bracket, fantastically helpful staff in all departments, great atmosphere, beautiful clean rooms, bar and

difficulty finding any car park space. ev charge space was occupied by non electric car

location and grounds/refurbed style. good parking, easy access for disabled traveller.

room service was appalling ( 7

early saturday morning-7am and was disappointed that room service/continental breakfast not an option

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

tea & coffee supplied decent size gym total blackout curtains

was good, free parking and 12pm checkout were great

tv conection no kids area

the 24-hour room service menu could have more options.

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

loads of parking, comfortable bedroom

and when we walked in, the bed was beautifully decorated like it was a honeymoon suit with rose petals and towel

wifi was so slow, but it didnt ruin our stay

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

parking is easy and plentiful

lovely decor, and convenient parking outside my room.

the menu options were limited as was the kids menu

excellent spacious room. very friendly staff. lovely location. pet friendly.

attentive but discreet room service including disposing of your recycling

room service excellent

friendly (and very helpful when i had an emergency of the female type), good value for money, room service and

excellent room and being pet friendly was terrific.

friendly staff. good food. comfy beds..room service.

every member of staff i spoke to was so lovely, and i got an great surprise they had laundry facilities on site

the room had everything we needed, plus a fan in the cupboard and there was a laundry room with an iron and

having in house washing and laundry services is great

and as i walked through the lapwing wing of the building in the morning, the smell of fresh laundry was lovely

the room stayed was above the laundry room, noise from the washing machine late night, couldn t sleep so well

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

the laundry service was not explained but on my last night i just found a laundry bad now hanged

laundry facilities )

breakfast was slightly disappointing

along with room service been great aswell

the spa was closed for some reason

family friendly despite website lying about no kids, lift is tiny and actually can't get in the front door with

asked for an early check in and were able to get this which was useful

i will be returning again and cannot wait for the pool and spa to be reopened

beautiful xmas displays,great spa facilities, great breakfast, lovely bar area

i had an excellent malay curry breakfast.

breakfast okadequate facilities

breakfast cooked to order with alternatives for gluten intolerant people and other allergies very

the breakfast is amazing and the staff are very friendly

they made us fresh breakfast every morning

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

great to have free wifi

there is a bar and a restaurant which serves english and thai food

there was no wifi available as this was down at the time of my visit.

since you have laundry coming in/out in bulk many times a

i think it was the laundry been picked up

i was kept awake as the room was located next to a laundry room - there was a noise all night which was extremely

too noisey room was next to the laundry room and buzzing all night could not sleep

needed to do laundry

only minor criticism is that wifi is woefully inadequate

we spent the evening at the bar with an open fire and breakfast had a great choice and really tasty

we ordered from room service and which came in a timely manner and was fabulous especially the thrice cooked

the hotel itself is set in a beautiful location with large gardens and ample parking space, the rooms we stayed

we really liked the grounds, quiet location, and free parking

bedroom had a pile of dirty laundry behind the door which had not been removed

lovely hotel. easy parking. fabulous room. lovely friendly staff

the staff were friendly and helpful and the room service was great

it discouraged us from goung to the restaurant so we had room service instead

beautiful hotel, friendly staff, fantastic room and bathroom, comfy bed, free parking and a small gym, what

wifi was definitely a bit slow.

good to have a gym, a restaurant and a bar in house

it was a bit difficult getting around with kids and bags

they had a gym which you could use

i also had to ask for more danishes and all that was left in the kitchen were 5 croissants which were stale

this visit we were put right next to the laundry room so early in the morning we were woken to thre sound of a

plenty of parking

getting onto wireless socla wifi has a bit of a hassle

staff, lots of parking, clean and very comfortable in a great location for station and old town

lovely room. i had the best 'room service' evening meal!

also we were right above the kitchen and laundry so a little noisy first

5g on ee was excellent in my room i didn t need the wifi

room service - delicious penne carbonara

well spread out and spacious bedrooms and cozy breakfast room.

poor wifi reception in our room.

get me wrong but i think the linen is beginning to smell of laundry wear and tear

room service exorbitantly expensive and restaurant fully booked

member of staff who brought up room service was abrupt and standoffish- didn t say a word

attention to detail, room service and breakfast

services and no access to the hdmi port on the back to plug in a laptop and take advantage of the wifi connection

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

my room next to the laundry shoot carried the sound to my room

no guest laundry

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

breakfast has gone down hill since last year and the wifi was a bit hit and miss during our stay

the hotel is well spaced in the lobby (nice restaurant and bar as well)

they also offer room service at 5

tidy, we liked that the hotel had a starbucks on site and you could also buy food and drink, our breakfast was

pancakes at breakfast went down a treat with the kids

bedroom lovely and big large bed as requested everythink we needed no hot snacks after nine pm on room service

car parking easy, just find your way around the back

particular thanks to lynne for the residents bar service

bedrooms very hot and window wouldn't stay open. couldn't connect to wifi in the bedroom.

the hotel has private parking at the rear of hotel and is in a central location for shops and restaurants

room service is non-existent

the room was satisfactory, and one plus point is that laundry facilities are provided

complimentary ice cream for the kids

many great facilities - we tried to use them all - great gym and pool, lovely communal areas, smashing dining

loads of restaurants nearby, very quiet at night even though there is a bar on site

having the pool and gym makes it different from other hotels nearby

the breakfast was plentiful with all anyone could wish to eat or drink in the morning

loved the decor, room, late check out options and the facilities. cocktail on arrival.

center location, games in the bar area, comfortable beds, friendly staff

we book for 2nights with breakfast 2adults and 2kids

bar downstairs is superb and the staff were so helpful

the hallway, the kids group were in the lifts and running down stairs

fully recommend this hotel 10 floors, all clean and friendly staff, a lovely bar and restaurant area i'm definitely

it meant we didn t get a good night s sleep and when i requested a late checkout was informed i would need

gym/restaurant all on site so didn t need to leave for those things clean, comfy friendly/helpful

the fact that there was no gym and no night coat despite booking the executive room

aside from that, staff lovely and breakfast nice

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

breakfast was good and plentiful

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

the breakfast was excellent and so were the staff serving,really helpful and accommodating