plenty of parking close to the

bar at reception & snack machine in lobby, mcdonalds, kfc, greggs, cornish pasty co & wh smith all

play park for the kids

good location . kids liked the park. loads of food outlets next door

pet friendly, good parking, food nearby.

breakfast okadequate facilities

breakfast ok

freshly cooked breakfast every morning

the breakfast was good. ghe room was clean & cosy

didn't like that the wifi code wa sent to my phone so i didn't see it until check out

everything about it was fantastic. the spa, gym and pool excellent.

didn't like being told on arrival that checkout is 10am the wifi didnt work no hot water in shower no cafe

quiet. comfortable, great food, gym and pool

the pool was very very good and the facilities were awesome

poor wifi for working - but i guess its is geared up for leisure breaks than business stays?

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

spa was great and swimming pool

wifi was free, facilities were fantastic and staff were brilliant

no wifi at tall.

asking on line if i wanted early check in, giving me option of 11am and then saying it was not possible as this

had to leave early in morning and staff accommodated an early breakfast for us even though bank holiday

wifi signal did not reach my room

did not have to book a table for breakfast, breakfast was very good with a great choice of food and reasonably

the bar staff were really friendly and helpful

woken by laundry collection early morning

bar facilities really let the standards down running out of many drinks when knowing they were

the next day we had a wonderful breakfast with that great bacon that the brits have

the restaurant and breakfast areas were very nice especially the library

was good but the bar is poor with no atmosphere

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

no room service available

staff were lovely, helpful and friendly, the food was outstanding, both at the restaurant and the room service

i checked into my room around 9pm and was still able to order room service

staff, room, breakfast

this visit we were put right next to the laundry room so early in the morning we were woken to thre sound of a

excellent staff. room well designed and bed very comfortable. excellent room service.

room service was delicious

i have breakfast across the road at cinnabar now

liked the option of room service which came on time and to a high standard

next morning we went down for breakfast which amazing

very comfortable and clean room breakfast and evening meals spot on good parking

room service was very poor, reception thought it was funny we

staff lovely. vip kids a great touch

staff lovely. vip kids a great touch

my room next to the laundry shoot carried the sound to my room

no guest laundry

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

breakfast wasn t good at all

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

no laundry service

wifi worked reliably

welcome from the young lady on reception, relaxing evening & food served in the bar while watching tv

plenty parking. great wifi service. friendly staff.

this hotel has great facilities, including a gym, laundry room, and ice machine

we thought it was good to have a laundry room and microwave room which we used

water in reception waffles at breakfast microwave and laundry room nice touch kettle in room

the laundry room and microwave room.

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a

wifi erratic and only able to access when sitting at desk or near door to

room was very comfortable, resturant & bar were great - good menu choice for dinner and pleasent staff

clean and great parking. lovely quiet location.

bracket, fantastically helpful staff in all departments, great atmosphere, beautiful clean rooms, bar and

the wifi was very poor, the fan in the bathroom didnt work adding to the humidity

no apology for their laundry room being on fire

needed a shower cap! had to use the laundry bag to keep my hair dry!

area for taking peaceful walks, the gym was great as well as the pool, staff were very

check-in and out, didn t have to check out until 11am, plus ev chargers were available and close to reception

the fact that the swimming pool with steam room etc was in with the price

furnished residents bar is horrible drains in our room smelt terrible view from our suite was the laundry bins

great leisure facilities with gym and spa facilities opposite hotel

breakfast, nice room, fantastic gym, golf facilities,excellent spa, free parking, attentive staff, good at

the integration with technology; you can order room service or book a spa session with the tablet in the room

service, wonderful spa and excellent value for money

wifi poor in some parts of hotel, room had poor coverage and had to use mobile hot-spot for data

the room service tray was left outside our room from 6pm until the next morning

free parking and hassle free.

wifi very frustrating as kept breaking off making working online impossible

building works going on so only room service available & no bar

bar open till late + great verity for drinks and snacks

the hotel is kids friendly and with free wi-fi in all rooms

we were travelling with two kids aged 8/6

polite room was very clean just a bit small for a family of four but we didn t mind for a night breakfast was

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to

were they not fresh, or was that the smell of the laundry soap

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

room service was great

location. walk to luton airport from the hotel. simple accomodation. friendly staff. good wifi.

the room was comfortable and the bar facilities excellent.

gym open 24/7

was very good for kids.

the front desk staff was quite gentle to order room service for us

superb customer service. no problems with early check in and late check out.

front desk was so lovely & helpful, & the gentleman on the bar was wonderful & totally spoilt our kids

someonelses cleaned laundry still hanging on wardrobe

someones leftover(clean)laundry hanging wardrobe door not

the wifi was not working at all.

for dinner, i ordered chicken tikka, it came out first with 4 small pieces of chicken more like a kids meal and

hotel, very comfortable and quiet rooms, good wifi, nice reception staff, can t ask for more

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

lack of choice of eggs at breakfast no laundry facility for long term

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

plenty of parking enjoyed seeing the squirrels and a hawk in the grounds perfect for photography superb wifi

good bar and restaurant

warm welcome and very helpful team, especially the lady on duty for bar and then back for breakfast, very

safe, secure parking and beautiful gardens

good parking

biscuits and a kettle at a glance when you enter the room, the tub was amazing, there is a lovely bar in the

great bar and atmosphere, lovely room, clean and tidy

stay at a small town, nice restaurant and bar on site

friendly staff, lovely food, comfortable room a d really good breakfast.

helpful on the phone about arranging for us to get the key early, leave our things and pre order breakfast

the comfortable and clean rooms, breakfast and welcoming staff

wifi was great too

nice aircon gym. comfy beds. good bathroom. aircon.

room, bed, bathroom really good. restaurant and gym open 24/7 - great.

bar prices were ridiculous - and small bottles of water 1

excellent location and decent standard. good wifi.

kids allowed in the spa

staff were exceptionally welcoming, and it was wonderful that the bar was still open when we arrive from a music

the open wifi connected to my phone fine but would disconnect every now and then and it would not connect to

issues i had were around being on holiday with two kids and without a second adult to help, so about accessibility

laundry facilities )

the laundry service was not explained but on my last night i just found a laundry bad now hanged

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

check in early as we needed a hotel a bit earlier in the day and we wanted a early check in and late check out

was tidy and allowed me to bring my pet

20 on bank holiday monday by the laundry service banging and clattering the cages for over 20

very clean and well kept. the parking was ample

friendly staff who sorted out a connecting room for us which was great for us and the kids.

breakfast was very good considering it was included within the price

location, helpful staff, pet friendly, value for money.

looked like a laundry factory with all of the dirty bedding piled along the corridor and the previous guests

i know we re trying to save on washing of laundry but giving a guest paying 120 for a night a towel with

the room was also situated above the laundry, and every time a was was on the room shook itself to pieces, to

room was above the laundry room

nice room with everything you need and food both bar and restaurant was excellent

excellent room service and good facilities. close to town.

friendliness of the lady on the desk and the bar staff very polite and very helpful would certainly visit shortly

couldnt provide room service to two very hungry guests who had an early start with no breakfast

wanted room service and place order at 9

a very relaxing bar

there was nothing wrong with the room at all but the stairs made it difficult with kids and suitcases we had

playing golf excellent value for price includes free car parking and we walked to the town took less than10

parking not sufficient

location and limited parking bit at the price i paid it wasn t a problem as i expected it.

comfortable, free parking and wifi

even regretted doing my laundry there, as two dark shirts came out with new white spots, and one shirt disappeared

english breakfast and they very kindly made porridge for my husband, who finds it difficult to eat

better sslection of beer and snacks in the bar would have been welcome, but there were places nearby to get

bit of tlc would help confusion as to if card payment could be used at the bar for little choice of food from

convenient parking and ground floor room. motel style.

from as it was advertised as free breakfast, but didn t have breakfast going

was a shame the restaurant and bar wasn't open ,but refurbishment is necessary in all places

bar and restaurant closed at 7pm (although room service available until 9pm)

wifi was working fine and has free parking which was useful

work, second room was in poor state, not very clean, bed was uncomfortable, no internal lock, wifi dropped out

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

bar was a bonus and the food was superb

free wifi and 20% off dinner bill, all good

no phone in room so it was impossible to have room service without going downstairs

excellent wifi and charging points for devices

the wifi doesnt work in the conservatory so that just made the wait seem forever

easy access to return to after a wedding at st neots golf club

the breakfast is to die for, beautiful presentation, loads of delicious options for everyone, the hot

breakfast was excellent with a large range of choices, both my husband and i were very impressed,

enough choice on the kids menu for dinner

friendly and efficient reception staff and great staff in the downstairs bar areas

the facilities & golf course are outstanding & staff are true professionals & attentive best wishes , chris

cocktail lounge bar staff excellent

the bedroom was very comfortable, and the bar was a great place to relax and watch the golf

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

didn't get the room we requested and couldn't get room service because panini machine was broken

was almost impossible to control heat noise from the kitchen right into early hours room must have been next to

kitchen bowls had actual dust in them and when we used the coffee machine the whole hut blacked out

the bar staff were very inexperienced

golf club bar could have been open a little later (for a saturday night- think it closed at 20:00ish)

lodge not very well signposted , no info in room about breakfast time , golf course info etc , no spoons for

if you go as a family for the golf there isnt a spa or pool for the non golfers.

upstairs bar is not as convenient as it could be and a pro shop would be good

also we were right above the kitchen and laundry so a little noisy first

i ate dinner and breakfast on all 3 days and cannot fault it

great continental breakfast

my husband and i have already said that if we fancy a nice quite weekend away from the kids we are coming here

visit was wonderful, the staff made a huge effort and even called in the breakfast chef an hour early for my

kitchen facilities.

cleanliness was excellent, free parking and good wifi

enough bar staff on duty

the location was great for golf at brocket hall gc. the staff were great

we struggled to access the wifi

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

bar could have been open later or been able to get a drink even if only bottles available and also

they offered us early check in and the staff were exceptional

parking was good and noise at night/ early morning ok

we had drinks in the bar when we got back from our evening at tewinbury farm and the pub had such a great,