aside from that, staff lovely and breakfast nice

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

the breakfast was excellent and so were the staff serving,really helpful and accommodating

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

breakfast was good and plentiful

else to do apart from sit in the room or drink and eat, it could do with a pool, hot tub or gym

payed for later checkout but a manger came knocking on the door at 11:45 despite us paying for late checkout

nothing really wish they had a pool or a kids play area for a 10/10 experience

especially lucy who spoke to the kids and laughed and joked with them

things in room the extra bits in fridge and coffee machine also got a late check out of 2pm as booked executive

the staff were super attentive and friendly, even got me some breakfast after it had finished

a small quibble is when, in the evening, i am sitting quetly having a beer in the bar area the bar person slings

wifi wasn't working for us and i missed a work deadline for that

on a arrival and free always a plus friendly staff love the fact they had board games games in bar area very

there was a good choice at breakfast and the kids loved it

the room was satisfactory, and one plus point is that laundry facilities are provided

treat kids really well (i travelled just with my 7 year

gave info on service they had in the health spa on arri al so we dont miss out

check in early, swimming pool was always warm which was so nice after coming from snowzone with kids

special mention to blase in the bar area (hope thats the right spelling), lovely man, kind, helpful and just

get me wrong but i think the linen is beginning to smell of laundry wear and tear

restaurant and bar was lovely and breakfast was good, lots of choices

mall willen lake , campbell park , which means all facilities, swimming, skiing, gym fitness spa, kids entertaining

option for screen-mirroring smart phones but unable to as the tvs aren t connected to the guest wifi -view

wifi didn t work room very noisy water not refilled service at the bar was shocking and very rude

the pool was the best part, clean, quiet and great for the kids

hotel for families and dogs, lovely standard for price with room service, swimming pool and nice bar at reasonable

good wifi connection

was brilliant, the pool, the room, staff, cleaners, parking

other hotels and iliked modern muxed taps and i was able to control the air condition system fast wifi quiet at

i found some left over laundry inside one of the chest drawers and the hotel compensated me with next morning

on new client and room make up days, all laundry is bundled up outside each room for a good few hours

very clean on arrival, hairs in shower on checkout difficult walking through hallway as lots of laundry and

was very helpful and kind we had clean laundry left for us rooms were lovely and clean beds were comfortable

comfy bed, good gym

is a lovely converted manor house with lovely bar and lounge area

beautiful property, good parking - lots of spaces, tarmac surfaces so suitable for motorbike parking

check-in and check out staff lack of facilities for kids didn t seem child friendly at all small rooms not

we really liked the grounds, quiet location, and free parking

stayed for 1 night for a party. bed really comfortable, bar area cosy, breakfast choice great.

since you have laundry coming in/out in bulk many times a

too noisey room was next to the laundry room and buzzing all night could not sleep

from the laundry room and extractor fans outside hotel

i think it was the laundry been picked up

i was kept awake as the room was located next to a laundry room - there was a noise all night which was extremely

comfy beds, fantastic food, fantastic room service. staff very friendly

everything was satisfactory, except i had to call room service three times to get a toothbrush.

staff service as exceptional, both at check-in and within the rest of facilities used, bar and at breakfast

good to have a gym, a restaurant and a bar in house

we did not have breakfast. the location was great fro our golf trip to woburn

comfortable room; restaurant; lounge area; laundry facilities; easy parking

bit noisy outside my room due to the proximity to the laundry

the room had everything we needed, plus a fan in the cupboard and there was a laundry room with an iron and

machine or laundry soap available for purchase from front desk

and as i walked through the lapwing wing of the building in the morning, the smell of fresh laundry was lovely

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

room was large and airy easy of the wifi and the fact it was right has i am disabled and easy to get to

there was also plenty of parking and was easy to get to

clean , excellent staff, parking

no bath. old mattress . no method of ordering room service from room

we had a lovely time with a bottle of wine and someone else to deal with the laundry

next to the laundry room which kept me up all night and the lack of power points/connectivity and especially

bar and restaurant are good, even an on site gym

large garden, very quiet and opened 24 hours, pet friendly

room service did not come

bedroom had a pile of dirty laundry behind the door which had not been removed

room service and surliness of staff

had a friend who is vegan with us, the breakfast options were very limited for them, did not go hungry but

ease of parking

breakfast and hardly any gym facilities and road closure makes finding the place very difficult and added an

room service staff although they were repeatedly informed and reminded of changing towels and

not enough towels. and you had to pay for any room service.

i left milk in the sink in water to keep it cool until i returned from work only to find that room service had

friendly (and very helpful when i had an emergency of the female type), good value for money, room service and

very friendly staff and always very fussy with our pet dog

particular thanks to lynne for the residents bar service

wifi seemed to run into security issues on my laptop

wifi is a bit slow

friendly and accommodating staff, breakfast excellent as always

exceptionally pleasant location and parking great ambience and food really good bed was not a horrible memory

location is very good, easy to find and convenient to buy foods and laundry nearby

bedroom cleaning was incomplete with used laundry, crockery, rubbish blocking the doorway

room service.

penny at reception and james at the bar were just brilliant. so friendly!

wifi poor and aspects of room needed updating

crashing loud noises at 03:00, like large bags of laundry crashing down a shute

good gym and open long hours. good value, nice room.

kids splash time in the afternoon meant the mainly adult clientele could not really use the spa at

huge variety for breakfast good wifi nice garden, peaceful surroundings

also sent room service desert with birthday wishes

parking is easy and free

no access to wifi and appear to loose phone signal.

good disabled parking

not enough parking, came a little late, and hard to park in mitchell hall

peaceful location, clean, good wifi, spacious room, good shower.

my laundry was not returned back to me on time.

not collected for laundry but put back wet for reuse

great stay loved pool excellent food thank you

super breakfast

there isn't much else for kids to do on site from what i

there is no laundry service so this is a short stay hotel

the lack of gym, and laundry services but guess can t have it all.

the new bar and restaurant areas

location with parking

parking, very quick check in and very nice staff

room 202 was next to the laundry so it was a bit noisy during the day.

also parking was within the hotel property and very convenient for town by foot

hotel, bar and restaurant have a lovely atmosphere

i was given a card which said wifi was only available in public areas which was not the case

very good parking facilities too

not the hotels fault but a johnsons laundry service truck driver ignored the give way to oncoming traffic sign

about laundry rooms & dryers on most of the night

courtyard view we had in our room wasn't great, we was disappointed since we requested a golfing green

it is immaculately clean, the pool area is fantastic and the breakfast extraordinary good

made our stay a complete pleasure the pool was a delight

bags of laundry piled on the landing/ fire escape

no washing machine or laundry

booked because it was pet friendly

country atmosphere and ample parking.

great location, plenty of parking. basic but clean and tidy. staff very friendly.

guest laundry facilities

the room was excellent and i had complimentary wifi which was also very good

food menu for room service was limited and no option for breakfast in the room.

location, great breakfast choice, friendly staff, lousy wifi as kept getting kicked off every 10 minutes

1 thing was football on the big screen in the bar area & rather loud

not having a washing machine or laundry options

parking spaces a bit odd, not really enough room for two cars

pool and spa very good.

looked new and it was spotless throughout nice kitchen area with a few basics which was useful really comfortable

facilities are great with an amazing pool, sauna and gym

also when you didn t trouble them to clean your room they put clean towels by the door the laundry service

room service for extra charge and wifi for extra charge. do not like it.

room service and they forgot to place my order

what i really liked was the bar area where you could also buy fresh coffee

room service coffee was awful, the disposal in room cups were awful

the service area which resulted in almost constant noise from staff access to this area for bins, laundry 'pods

no laundry service saturday and sunday

pet friendly, dogs loved the chews & ball

the staff were excellent and went out of their way to be helpful, free wifi in the room was strong

received a pcn notice even though i followed the parking proceedure

internet and room service

the room service was great and good value

close to home for my daughter and myself to enjoy a spa day/overnight stay

no ev charger on site, so charge at the holiday inn express opposite, which has bp pulse fast charger

room was great, kids loved the pool, food was excellent - can't fault anything

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

lack of choice of eggs at breakfast no laundry facility for long term

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

if you are looking for a hotel on a golf course, great, if not, don t bother

made me feel comfortable and granted all wishes asked of them, i was happy with the cleaners and room service

helpful staff breakfast was everything one wanted lovely walks around delaware lake close by room service decent

even came up to the room when my son had trouble getting onto wifi

free room service and a mini bar in the room

i also found my dirty laundry that i had placed to one side had been rummaged through

location with free parking

the food was amazing. the gym was great too

lovely choice at breakfast, a few games and colouring for the kids in the bar area

very clean accommodation, staff friendly, plenty of free parking

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

there is wifi and it works, ish, but the signal is very weak in my room but even when i sit in the lobby

the parking was limited

was an excellent host at meet and greet arranged an early check in as we had to catch a train to london so

laundry facilities )

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

the laundry service was not explained but on my last night i just found a laundry bad now hanged

breakfast was 12 so we went to the cafe just down the road

breakfast not included

s our fav place to get away for a couple of nights, great rooms normally stay in the suite great room service

issues i had were around being on holiday with two kids and without a second adult to help, so about accessibility

just a shame that the pool area is closed at the moment.

spa was nice but the pool was freezing

issues i had were around being on holiday with two kids and without a second adult to help, so about accessibility

also we were right above the kitchen and laundry so a little noisy first

room service for breakfast was quick, no knife and fork, some of it was cold, to be fair they had a

room service excellent and reasonable.

poor wifi reception in our room.

we had dinner in the bar which was delicious and good value

my bath towels smelled of food. maybe the laundry area is near the kitchen?

laundry service truck parked behind us when we wanted to leave in the morning - bad planning as

breakfast disappointing

the staff and accommodation is very good. the gym is a good perk.

thing i didn't like was that smart tv all smart functions were disabled including wifi for tv

location in central northampton, comfortable room and good wifi, cleanliness can be better

no room service

late at night kids running up and down the hall way

t like that my partner and i had to book another room because there was 4 of us (2 adults and 2 kids) - we

early check in and late check out is so expensive,,and waiting area there is no toilet,,it s so

great to have free parking

good choice for breakfast in the breakfast room and very friendly and attentive staff

complimentary parking behind the pub as well

clean, comfortable, quiet (rear facing room). good tasty breakfast.

delay in breakfast

staff - from kitchen porter, contract decorators and gardeners through to front line hotel staff were

are very helpful and welcoming our room was fantastic and the evening meal and breakfast was delicious, top

wifi and reception was poor.

booking i wasn't clear that the hotel had plenty of parking and no map was given of how to access parking which

55pm he threatened us that the kitchen was closing in a few minutes and that we had to place our order before

duty manager wasn't as helpful as we would have liked when trying to order room service due to a wedding be held

lot of immigrants living there!!! plenty of kids!

the parking to the greetings and seemless check-in to the friendlt staff and super clean rooms etc, it

loved the shower,room service and food in general. staff are great.

easy parking. comfortable room. everything we needed.

the tvvv be remote was faulty and i found some other persons dirty laundry behind the tv

room service was excellent

wifi fails now and then, which can be frustrating if you need to go online to research for work

excellent bar great staff and well priced, delicious pub food

wifi wasn t great

behind hotel and car park with a window and door out directly on the drive way and opposite the laundry and

although no guest laundry, a washing service was available for less than i ve paid at many laundromats

like the host, had to ask for 2 more towells in room couldnt find victor anywhere so took 2 from laundry

service was just ok. no laundry to wash clothes

excellent value for money. great breakfast. helpful staff.

very clean and a great atmosphere . ev charger on site was very handy.

breakfast, parking, quiet , comfortable, nice

location and grounds/refurbed style. good parking, easy access for disabled traveller.

disabled parking was close by

the perfect location on the river large room with comfortable bed good breakfast choice and ample parking