there was a strong smell of mold coming from the ac, non-smoking room but people next to us just walked outside

staff member walked in the room while i was naked in the spa tub before check out time

of loud noises all night long and fighting in the parking lot

breakfast could be out til 10 a

spa tub barely worked.

i said in previous review the kids would like the pool a little warmer but that is not of big concern

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick

rolled in right at midnight with 2 exhausted kids and a husband and the computer switched and told the receptionist

breakfast could have been better.

pool and outside deck

the exercise room and free laundry were a bonus

i love that the laundry facilities are no charge, except for laundry soap

the laundry was free the employees were excellent

greatest, which may have been one dude with sandles for footwear at work and guests or someone parking in the

great if you are doing an extended stay or have kids/pets

small bar in room

parking was ample and safe

the wet floor near the elevator because of the location of pool

additionally, the wifi is terrible

was surprised how small the pool is

very nice breakfast

this stay was horrible, we were woken up at 12:18 am by kids running up and down the hallway and the kicked

nice staff. very good location. amazing swimming pool with lots of sun lights

this stay was horrible, we were woken up at 12:18 am by kids running up and down the hallway and the kicked

parking lot was good, however we tight it might be time for a touch up as it was hard to see the

the laundry area was great so we didn t have to travel back home with days of dirty clothes

the staff was all friendly the pool was nice having laundry facilities available was great

it advertises a full kitchen, but you have to request a cooking burner from the front desk

clean, great free breakfast

loved the fact it has a small kitchen area for leftovers

i had to do some laundry and the machines did not clean the clothes well at all.

there was no room service during the three nights i was there.

we requested early check in and our room was pristine

we would like to see some basic appetizers and bar food on the bar menu

even w/ all the extra rambunctious kids there, the staff were still very patient, friendly and helpful

95 for wifi each night

understand this needed to be done but their pool was closed for maintenance

disappointed in cost wifi

parking was very tight

the staff was friendly and a great location with free parking

any used laundry had to be thrown down the laundry shoot by us

was located across from the laundry room

our dog is small, quiet and well trained, i wish it would be possible for the pet fee to be refunded upon

breakfast was good.

comfortable room,good breakfast

parking was adequate

nice pool

pool water was little cold

nice bar and good ambiance

but the kids still loved it

i also didn t understand why there were not trash can liners or laundry bags

no laundry bag in room but that's a minor concern

late check out, nice property, great breakfast.

the gym and pool and espresso machine. the comfy bed and yummy breakfast!

add more handicap parking

do not know if this is a pet friendly hotel

the breakfast had a lot of options to choose from, my kids enjoyed it

room selection, easy check in, breakfast selection, modern and clean, staff was incredibly friendly

the pool was also very nice and clean

had to go to light turn around and then turn into the parking lot had trouble finding how to get in at

bed was very comfortable to sleep on, also having complinmentary laundry as well was a bonus

property was super clean and had alot of amenities, such as laundry facilities and nice workout room

facilities include free laundry room with washers and driers

convenient location, free laundry, nice fitness area

desk said they were out bc they had no staff to do the laundry

no laundry

add laundry facilities

mentioned above, we were across from the laundry facilities and could hear the staff talking in the hallway

clean, friendly staff, hot breakfast

very clean, great staff, comfy bed, pet friendly

the gave us an early check in so we could sleep before work.

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned

i called the next morning to see about a early check in because i had to get ready for a funeral

pool was great

the only downside durring our stay, we never used the pool or cooked in our kitchenette

i loved the staff. the breakfast was great. the beds were comfy

i wish the breakfast option was opened until 10am on weekdays, like the weekend

pool could be bigger/warmer.

laundry is available, takes cards, no coins needed which is nice

couldn't access pool, workout room, no laundry

staff doing laundry in main lobby

the kitchen and laundry are still under construction, and the free breakfast is granola bars and fruit

no laundry service like advertised

close to everything you need (cranberry mall, sheetz, getgo) upmc hospital and turnpike laundry on every floor

working ice machine and laundry on floor

dryer was broken and the one that worked took 2dollars off of me,no quarters at front desk for laundry

very nice breakfast and ice machine pool. quiet

close to the airport. e cellent breakfast

laundry room is a little expensive. but i do appreciate to have the ammentity.

no washer and dryer. they really should add laundry machines.

room was very dusty, the towels were no absorbent, scratchy, very noisy and no laundry bag was in room

pool and whirlpool were clean and i enjoyed them

more parking, better lighted parking area.

amber was awesome! plus, the full kitchen was a nice added bonus!!!

pet fee is ridiculous

to many kids in the pool and hot tub.

great breakfast, indoor pool and clean.

the kids loved the pool, my husband enjoyed the workout center and i enjoyed the seating outside by the

the room was a bit small and the sofa was more appropriate for kids than an adult

staff was very nice, free breakfast, wifi, and the pool was nice

the pull out sofa bed was worse than sleeping on the floor, but would be ok for kids.

wanted to relax and a group of kids were running, whipping a ball at each other almost hitting other guests

excellent breakfast and competent, helpful staff.

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

pool closed at ten and we got there too late to use it.

little over priced for location. paid for wifi and it didn't work well as stated.

and $50 pet fee when surrounding hotels were only $15

we arrived for hockey tournament it would have been nice if there was a hot tub vs just a pool

the bananas at breakfast were grey (lol).

our room was was great and we loved the kitchen and refrigerator available to store food

breakfast was changed due to covid-19,while i understand why it still sucked.

it's also close to oakmont bakery (the best breakfast in western pa

laundry attendant, exceptional

dirty laundry was piled out to the evaluator

he went into the laundry room and folded some towels from the dryer for me

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

we ended up using my phones hot spot to connect to my kids devices to get service

staff was very loud at 11pm we were right next to the laundry room and snacks machine

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the

wifi was spotty

great breakfast in the morning and the 2 employees we dealt with were amazing

great breakfast. nice pool

i got a chocolate milk from the breakfast to take in the car

staff, the breakfast, parking, wi-fi all good

could use more parking lot.

great breakfast. staff was helpful and attentive to our needs.

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

our room was next to your laundry room . did not get any sleep./

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

hot breakfast and great pool with a real deep end and no

the hotel welcomed a jr hockey league or soccer league and the kids were just out of control

after arriving, eating at joe's/lou's lounge (by the way, the bar tender/waitress, was very nice); and settling

breakfast was very good and had a variety of food to choose from

the pool was closed. nothing but 2 muffins left at breakfast @ 7:15 am

being pet friendly was a big plus

a storm came through and knocked out all the power so no hot water, lights or wifi or tv yet they managed to

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing

standout feature: the rooftop bar is absolutely phenomenal

they gym was a little small but clean and functional.

that there was an option to accommodate two kids - the bunk beds

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on

also since the kitchen there was closed on christmas in the afternoon we asked if they knew where we could find

room service. way slow

room service was terrible

breakfast was great and if possible the staff and management were even better

if you're traveling with your pet this place would be perfect

laundry room was one hour late opening one of the mornings i was there.

room was close by the laundry room, someone used the washer and dryer 5:30am, woke us up

love the pool.

would like to see a hot tub in the pool area!

the breakfast bar had alot of choices

arrived lat for breakfast so there was not much available

breakfast was also very good

breakfast was very good. seating was spacious. good selection of food and seating.

breakfast was good

cleanliness, personnel and breakfast selection and quality.

to pay to wash laundry

laundry facility came in handg

free parking

pool was gross

the staff didn't seem to mind my rowdy kids, (2 and 4) running all over the lobby, each time we came and went

laundry room, small shop with food, snacks, drinks and toothpaste etc

could you put a laundry on another floor

they need new laundry equipment.

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

breakfast was excellent

two adults & 3 kids

free access to the nearby gym which is a great gym.

party boomers get second dibs on rooms ( i called a couple days before and said we have three kids and need the

restaurants downstairs and crosswalk access to la fitness gym was a huge plus

it was not breakfast yet, but she offered us two muffins, and went and got them, putting them in a bowl and

laundry available

trashcans overflowing, dirty laundry in the hall for day

the smallish breakfast and charge for parking.

we didn't get to enjoy breakfast because we checked out before it opened

the pool and gym was both lock on the website it offers both

free on-site parking and shuttle service

cozy room, nice courtyard, and overall more peaceful than major hotels the shuttle service was a wonderful

convenient parking lots

there is free parking right across the street and as i walked by myself m, i was greeted with the bartender

parking was in a gated outdoor parking lot just a block away

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

was confusing to enter the premise at night about parking accommodations

parking was easy and the building was secure

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

no pool, no gym, no laundry, even the

newly renovated , self laundry

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

the website only says the laundry facilities, gym and pool are closed until further notice

had an issue with guest laundry

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

kids wanted the fresh baked chocolate chip cookies like we have had at other hamptons.

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

pool wasn't open for my kids

also, none of the gym equipment (treadmill, elliptical etc) worked

good breakfast and friendly customer service.

dirty laundry left in room

location because it was near the casino.

the bar at the hotel was open late and fabulous

helped my daughter succesfully surpise me for my 70all the staff was great the people preparing breakfast was

friendly staff ...gentleman at check in was great and timika at breakfast was awesome ....

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

hotel was listed as pet friendly, which was one of the main reasons we chose it

the suite's kitchen was well equiped

breakfast buffet!

room service was also provided in to-go packaging

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free

very clean and pet friendly

the service in the bar was slow

smell, water did not appear clean/safe to drink, hidden charges for pets, no main lobby; star rating of this

no laundry facilities

was amazing for pnc park and rivers casino

i love the fact the the gym have to be key access only and the building as well

the gym was great , nice to have microwave on the floor.

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

they left dirty laundry in a basket in the closet

key room card maker, ice maker, laundry room, printer for receipt)

the hotel was very conveniently located to what we wanted to do in the city - casino show

there was no welcome packet, which would typically include the info for wifi, info about the surrounding area

asked for laundry service on saturday evening and i dropped my stuff at the front desk

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

the breakfast was overcrowded and too small the staff was trying hard but still couldn't keep up

i chose your hotel because i had my 3 kids

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

and also liked the fact that there were kitchen and laundry in the room

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

we loved having a kitchen to cook breakfast every day

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was

the pamphlet told me all about the great in room service (which included night hours

kids running up and down the hallway at 10pm

i wish i would have taken advantage of the 24 hour room service

in-house restaurant (bill s burgers) has good food and excellent wait staff and bar tender

seems they forgot to tell us they suspended daily room service

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

room service facilities could have been improved a lot

did not provide breakfast every morning

gym was a little bit limited, but not a problem

i was able to work on my laptop with very good wifi and that was wonderful

the pool and hot tub , the laundry facilities, and rooftop patio were all great

there was a coin laundry so it was convenient to use

helpful staff, guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

the gym

clean rooms, restaurant was excellent with great prices, and the gym was the best i have ever seen in a hotel

the fan that turned on in the pool, it froze us out of there!

there is no mineral water available even in the minibar no regular laundry service although you can ask the

the restaurant only had like five items on it which did not include any kids meal options

major complaints: water - only fill up station that i found was in the gym

the bloody mary bar and breakfast was outstanding

i got a steak from room service that was not cooked properly

somehow remembered my name amongst all the other parents bringing kids to college

the location is handy and the inside bar was cool.

was okay, gym worked well, parking valet was nice, the team was great and it was right down town

i m beside the gym

i could not use their wifi

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

room service menu could have more variety

kids running up and down the hallway all night waking people up and other guests yelling

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

our kids, my husband, and i enjoyed our stay at the omni

no room service

room service delivered a complementary cake for my husband

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have

although we didn't use it we went in to check out the gym and it has everything you need to continue your work

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

we checked in we struggled to get front desk to answer the phone, room service did not answer

bar was great as well as breakfast

the spa services and appointments could have been better

large laundry room and full kitchen to make a light dinner

the pool closed at 8:00pm

the kitchen is excellent for family cooking. bathroom looks beautiful.

room is clean. gym is small. parking entry isn't friendly to big car. location is convenient.

swimming pool was nice too

the pool and the gym.

staff, gym, pool

then i sent an email and called six times to verify an early check in and i was never answered

the staff let a bunch of kids chill at the pool a little past closing time

the hotel bar was amazing and the employees were amazing

services. no laundry. amenities. parking

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

the bar closed too early!!

i also used the free laundry facility which was very handy and a nice perk

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

the gym was ok, but a bit limited.

we traveled from san fransisco and arrived super early

poor wifi connection and had to pay for parking

there was no laundry service

helpful staff, clean facility, tasty breakfast, good location

very nice place. awesome included breakfast

the staff was super helpful especially great with my kids.

breakfast was not included. last year it was. this year there was a charge

didn't like that there was no laundry or available exercise facility at this location

no room service even though i requested every day during the visit

conveniently located and pet friendly.

they had a shuttle and recommended a few places to to for dinner

it was clean, the staff was helpful, and the breakfast was free and

good breakfast choices. very nice staff.

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

breakfast was not as great as i expected and they ran out of the muffins i had wanted

breakfast could use some improvement, but it was ok

breakfast was great, location is a great location for walking to restaurants and bars, easy access

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

restaurant on site with bar was convenient and the food was excellent

staff seemed polite. clean rooms,pool and gym.

pool, restaurant, and little shop perfect for kids, pool was clean

i loved the bar the food was so good

self laundry was a big plus for us since we are travelling

needed to do some laundry

that all the rooms can be pet friendly. should have some w/o for people with allergies.

the roof top bar

staff was very nice, and the water that i was able to get from the bar to fill my water bottle tasted amazing

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

our kids bed was in the same room as our sitting area

the wifi did not work correctly

only street parking, entry code was not working, side dooor keys was quite difficult to use, no elevator

great coffee and healthy breakfast

lovely great room with breakfast

excellent bicycle parking facilities

safe parking on street

food was excellent , laundry on site and they even gave me detergent

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

the gym wasn t open

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

breakfast was wonderful with a wide variety of items

wifi was very poor shower drain was very slow clock/radio was not set correctly and was very

wifi and more garbage bags

the free breakfast was awesome

doors and guest laundry room

the laundry is very affordable and there are alot of great restaurants nearby

laundry took four hours to clean and dry

laundry aide was appropriate location privacy provided wifi connection

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

the dryer in the laundry room took almost three hours to dry a small load

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

pet friendly and clean.

the staff especially mr.bill from the bar he was so pleasant and very friendly ud83dude0a

a very good laundry room

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

the continental breakfast could use a little more variety.

of hotel was very nice very good breakfast bar

i like the fact that there is a gym and pool available to us.

the gym and pool are nice

we didn t get a chance to use it, but loved the fact that it had an indoor pool for the kids

it had two little dresser drawers ( we had 2 adults, 2 kids and a baby

towels were everywhere no one cleaned up the area the main reason we booked it was because the kids wanted to

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

this was the end of our vacation, and reluctantly we had to do a small load of laundry

person handing out breakfast to go bags very nice to us. free parking

breakfast was very good

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

i loved there was onsite laundry facility as well

i liked the laundry facility onsite also

room was 116 directly across from the laundry room and staff cleaning facilities

in laundry room had to stand out in weather for hours

or laundry bag

no laundry no goods staff no cleanliness

great staff nice pool area great location

clean, friendly staff, nice pool, free complimentary breakfast, good for the price.

complimentary breakfast. not that it wasn't liked could offer more.

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

very clean, the general manager was a sweetheart. breakfast was very good.

parking spaces were a little tight for a bigger vehicle

parking

nothing within walking distance, and no laundry room on premises.

did not have a laundry room and i needed a dryer

no laundry facility

just wish it would have a laundry room.

pets stay free. plus we applaud their pet agreement that had to be signed.

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

the hallways were littered with trash and piles of dirty laundry on our floor

not having laundry facility

entry/exits to parking

the bed was comfortable and the price was reasonable. the wifi was easy to get on.

breakfast was great

room was clean kids enjoyed the pool breakfast was good

trying to find the parking lot was a little difficult

location and the great breakfast

no laundry facilities on site

complimentary breakfast was great, and the winner here is the location

then after getting our room we had to listen to 10 kids outside our room running, screaming and playing football

better than average free breakfast

breakfast area was inviting as was the back fire pit

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

close to airport and free shuttle

no indoor pool and limited airport shuttle service

room location was very convenient with a pet

nice clean easy to get to and shuttle service

contractor that runs the shuttle bus for this hotel prioritizes their own parking customers over hotel customers

the bar was a bonus

the desk and the airport shuttle are available 24/7

the hotel shuttle dropped me off at the airport and picked me up upon my return

gym