fix the wifi and clean better

after arriving, eating at joe's/lou's lounge (by the way, the bar tender/waitress, was very nice); and settling

also, plenty of parking

the complementary breakfast was from 6 am to 9 am, thought it could be till 10am

pet friendly!

staff was very nice, free breakfast, wifi, and the pool was nice

wanted to relax and a group of kids were running, whipping a ball at each other almost hitting other guests

gym was small. room temp was cold and couldn t adjust. no hot tub

wanted to relax and a group of kids were running, whipping a ball at each other almost hitting other guests

for parking was not disclosed

also, the parking lot was full of potholes

staff were very friendly and breakfast was very good.

great breakfast. nice pool

could use more parking lot.

location great. breakfast great. room, ok. parking good.

staff was very loud at 11pm we were right next to the laundry room and snacks machine

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

hotel employee was great in the morning i was running a little late to the breakfast and she had taken down

great breakfast in the morning and the 2 employees we dealt with were amazing

the cleaning staff did not honor our late check out & made excuses for not going down to see the list instead

our room was was great and we loved the kitchen and refrigerator available to store food

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

also, the pool is described as heated but the water was cold when i got in but the room being extremely warm

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped

breakfast was changed due to covid-19,while i understand why it still sucked.

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

breakfast was awesome and the location was perfect

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

good size comfortable room no traffic noise my side , adequate clean pool

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

we also liked the size of the pool even though we did not get a chance to swim i it

the parking area for entrance 8 did not feel safe

we wish there was laundry facilities available for the guests.

location for where we needed to be with good range of restaurants nearby and good parking

check in, the hotel is clean overall, it met my expectations for a budget hotel room, convenient parking

the parking lot was very small

staff clean rooms and breakfast every morning,good

there aren t many tv channels (like what i m used to at home) but there are enough and the wifi was strong

the kids love the pool and they like making their own waffles in the morning and love the breakfast

breakfast was good quality. coffee counter was 24 hrs. clean ailes, friendly staff.

great breakfast, nice staff! clean, comfy, big room! working cable tv!

we paid an additional $50 pet fee to stay in a room that was horrifically dirty

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

there appears to be a laundry room right in the front and there were dirty cloths every where

laundry facilities

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

and a laundry facility

laundry room was close to our room

free laundry bag in room

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

for your wealthy businessman traveling type but a low key quiet nice place for a stay and do some laundry and

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close

the breakfast was good, although i wish they would have had another option for breakfast meat other

breakfast not great but that's because they are not serving the regular stuff due to covid, which i

the breakfast presentation was very good. i only had waffles and they were good.

getting out the parking lot was a times difficult

and accommodating staff that allowed this very tired travel nurse to do a late check out

friendly staff. very large rooms. clean hotel. good breakfast.

great breakfast, comfortable beds, nice pool, and great value!

gym

liked that it was very spacious in the room, parking was very convenient and free, free breakfast, free internet

the guest laundry came in handy as well

didn't use wifi

nice facility gym and pool nice and we liked our room.

pool was to cold

pool and outside fire place are good perks

parking was a little cramped, water pressure in the shower was low, sheet had a stain on it.

picked this place so my kids could swim but weren’t able to

clean with a nice entrance and free parking

they let us check in early which was helpful since traveling with kids and attending an event

it was nice to have a bar on location for a nice glass of white wine in the evening

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

the dryer in the laundry room took almost three hours to dry a small load

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

the gym was virtually useless and had very little to offer

rooms were a little dirty and room service knocked on the door really early when we were

little more options on the breakfast will be fine

my kids were able to unwind and have some fun in the pool

room was excellent i love the two rooms suite breakfast was enjoyable and we never had to go out for breakfast

it was a one bedroom with full kitchen. that was great!

the breakfast was good and the location was perfect.

breakfast was not that great but there is an eat & park right next door

i am not a huge breakfast fan, so the buffet met my expectations

cleanliness was awful staff seems to not care much about what room is smoking and not smoking

i booked a room with a spa in it

yes it was a smoking room but maybe put a smell sprayer in the room or clean with smoke cleaner

breakfast was good

breakfast was ok- fairly typical for a breakfast buffet

two adults & 3 kids

go to city kitchen right there

had ev charging, the food was good

had to pay for breakfast which was barely anything to eat

not enough business i guess to maintain a fully staffed kitchen

also since the kitchen there was closed on christmas in the afternoon we asked if they knew where we could find

room service. way slow

gym was well equipped, but strangely right at street level with no blinds

they need new laundry equipment.

laundry room, small shop with food, snacks, drinks and toothpaste etc

could you put a laundry on another floor

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

refilled even though there was a half hour of breakfast service left, and in the evening food the bar had only

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

machines in the gym could be newer

air conditioner didn t get very cold and the main tv in the room wouldn t connect to wifi

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

love the stained glass and fireplaces

kind staff and a reliable wifi

they gym was a little small but clean and functional.

standout feature: the rooftop bar is absolutely phenomenal

small gym, with no guaranteed access to the rooftop bar i would not stay here again

we traveled with my service dog, and the facility is pet friendly, but there were no poopie-bags nor outside

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

very clean, the general manager was a sweetheart. breakfast was very good.

parking spaces were a little tight for a bigger vehicle

parking

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

newly renovated , self laundry

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

quite a few things broken in rooms, laundry, ice

laundry facility was broken

was eh did order room service and dined at the restaurant the morning of check out due to convenience

room service and support at the reception not a the level of the hotel

we checked in no one told us there would be no room service

the bar and restaurant staff were beyond great

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

the staff, the hot breakfast, the quiet atmosphere, did i mention the staff?

breakfast, location, parking

the hotel had comfy beds, check in was easy, plenty of parking all around the hotel

breakfast during covid was good.

the breakfast was very good

pet friendly

allowed an early check in and told me about the parking garage 1

this time i asked for early check in and late check out

this time i asked for early check in and late check out

had a restaurant, no room service

no laundry facilities on site

location. also, the hotel had an indoor pool for the kids.

the pool and the location

then after getting our room we had to listen to 10 kids outside our room running, screaming and playing football

breakfast was fine considering the restrictions

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

we have kids

staff, very clean, no problem parking anytime and i really liked the fire pit by the river

wifi for guest

cafe and bar were closed

large laundry room and full kitchen to make a light dinner

the continental breakfast needs serious improvements.

and the small kitchen was great

the breakfast was very good

great location to university of pittsburgh. spacious room, excellent breakfast, friendly staff.

my little one loved the pool and thr 24 hr free hot chocolate

the kids loved the pool

the convince of having breakfast and the ability to purchase adult beverages right at the hotel was a plus

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick

one of the reasons we picked this hotel was because of the swimming pool for the kids

dirty laundry was piled out to the evaluator

he went into the laundry room and folded some towels from the dryer for me

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

having 3 kids and traveling over 18 hours was told when we called it would be set up

didn't like that there was no laundry or available exercise facility at this location

my paid wifi service kept cutting out. it made watching movies with my children troublesome.

shuttle service was amazing and so convenient

the bed is good, breakfast is fine

tiny gym, parking fee

self laundry was a big plus for us since we are travelling

needed to do some laundry

pet fee of $75 was very excessive and not transparent at the time of booking on booking

the shuttle was excellent. staff very friendly.

food and bar were great

was hot, wifi decent, bed and pillows comfortable, and tv worked fine

location, cleanliness, bob's donuts, pet friendly,, sitting chair instead of just a desk chair

the exercise room and free laundry were a bonus

i love that the laundry facilities are no charge, except for laundry soap

the laundry was free the employees were excellent

staff are very friendly and breakfast is good

great if you are doing an extended stay or have kids/pets

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

pool and gym

well the breakfast so basic

breakfast was wonderful with a wide variety of items

breakfast workers could have been a little friendlier and have kept the area a little more tidy

food was excellent , laundry on site and they even gave me detergent

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

the complimentary breakfast is excellent with a broad range of options

laundry available

trashcans overflowing, dirty laundry in the hall for day

wifi was out

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view

wifi was not working. breakfast was a bit under stocked.

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

the best was comfy the kids and i enjoyed the pool

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

the gym and patio

has laundry too for long trips

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

location was perfect. and free parking was great

bed (couldn t sleep - very sore), outdated gym equipment and gym room not kept

cozy room, nice courtyard, and overall more peaceful than major hotels the shuttle service was a wonderful

breakfast

parking was no problem

cleanliness of the place, the combination of modern and classic, the breakfast, the shuttle and the staff overall

no laundry facilities

decor, lobby bar view

gym and common areas were not as clean as i would expect

the gym was great , nice to have microwave on the floor.

was amazing for pnc park and rivers casino

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been

rooms were comfortable, clean and well equipped. free wifi. great pillows.

there was no room service, no housekeeping, no shuttle, no gym

i also liked the fact that this was a pet friendly hotel, you would not know this until you actually see a pet

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

thought the gym area was clean and had plenty of good options for working out

the pool and hot tub , the laundry facilities, and rooftop patio were all great

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

helpful staff, guest laundry

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

gym was a little bit limited, but not a problem

bar connected to your hotel standard not helpful at all and very lackluster service i know

the price per night can be a little cheaper as not justifiable for what you get without breakfast

had the breakfast burrito and it was excellent

kids loved it

we had room service, salad was not plated

pool area was super cool on the roof n all

one of the main reasons why i booked that hotel was so my kids could swim

pool and gym

there is no mineral water available even in the minibar no regular laundry service although you can ask the

kimpton had thorough precautions in place, in terms of cleanliness, contactless room service, etc

great gym - large room - beautiful decor - friendly staffer

major complaints: water - only fill up station that i found was in the gym

hotel didn't do anything to help to get a reservation at the hotel bar or resstaurant.

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and

quality was the best i've ever had and i travel frequently room service timing and quality of the food was

since there's no pool, there's nothing for kids to do

our kids, my husband, and i enjoyed our stay at the omni

the new kids club provided a little gift to my son which was a huge treat and surprise

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

the bar was very nice and friendly

the pool is nice but the way this hotel does their breakfast is by far the best i've had

location, staff was friendly, pool for the kids,

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

it s great for the little kids but older kids will be disappointed

had issues with the wifi.

clean room, pleasant service, nice breakfast.

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

breakfast was good. room was very nice

my double queen room was so nice, we had a little kitchenette (fridge, microwave,coffee pot and dish sink

dirty laundry left in room

the pool was a little to cholrified

town we don't have subways where we are from so it all new and being lost is not cool with little kids

my kids wouldn't stay in longer than 10 min b/c they kept getting hair in mouths (not theirs gross

got cash to spend at casino. shuttle service to and from casino and breakfast was great.

there was no laundry service

the location, the friendliness of the staff, the cleanliness, and the in-room gym equipment, all warrant my

the staff was so friendly. hotel employee on the night shift was a the best. had a great gym.

my kids were able to get their wiggles out and i was able to stretch well after our travels

right downtown! zen environment gym equipment inside your room

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

the room was beautiful and the bed was really comfy. the gym was large and fully equipped.

the room also did not have free wifi

we understood with the pandemic that they were not doing room service, but we were upset when we brought our

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

the only thing that was not up to par was the very poor wifi signal.

restaurant had limited hours. no room service to order meals

great central location. bar is not open during week days.

key room card maker, ice maker, laundry room, printer for receipt)

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

they left dirty laundry in a basket in the closet

i couldn’t see the kids swimming

the pool was crowded and exceeded the occupancy rule as well as kids unsupervised playing with life saving

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

location and pet friendly for our large dog

breakfast was great, location is a great location for walking to restaurants and bars, easy access

breakfast was available every morning and there was gym that's open 24 hours

beautiful views from breakfast

attached bathroom, no tv in the room, you have to make your own breakfast, no parking

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for

safe parking on street

phenomenal breakfast

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

pool was closed for a bit and my kids weren't happy

everything was great just wish the pool was open!

services. no laundry. amenities. parking

website says there's laundry facilities in there or not

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

was perfect for pirates game, rivers casino and duquense incline

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

hotel that is pet friendly

bar was downstairs pool was also in the same building the room was spacious and the view was

the hotel building is huge and plenty of room for my kids to stretch their legs

i would like if the restaurant had a kids menu.

location to where i was going to be at, easy access to get to. good parking.

parking lot could have had better lighting.

there was great parking and it was free

location, room , breakfast, parking

breakfast and coffee were great.

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

i liked the laundry facility onsite also

room was 116 directly across from the laundry room and staff cleaning facilities

spacious rooms and laundry on site

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

no laundry no goods staff no cleanliness

or laundry bag

when we went for coffee they gave us breakfast with out use even asking

clean room, comfortable beds, easy to get to, nice pool

very spacious room. good wifi.

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

the kids said the fold out bed was uncomfortable.

breakfast was delicious

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

good for kids

the breakfast was delicious

location, friendly staff, parking

and attentive staff the 24/7 coffee bar the free breakfast the big comfy bed and comforter the pool

entry to the parking lot was blocked.

wifi is strong

good breakfast, clean rooms and beautiful lobby/dining area, and helpful friendly staff

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

the fact that there was a laundry room for guests to use.

while they say it's pet friendly it really wasn't super helpful having open space under the bed for a cat to

time i experienced this but there was a lot of pet hair on the sheet and pillow cases

breakfast (granola bars), but understandable

did not have a laundry room and i needed a dryer

nothing within walking distance, and no laundry room on premises.

no laundry facility

just wish it would have a laundry room.

kids like making their own waffles

not having laundry facility

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the hallways were littered with trash and piles of dirty laundry on our floor

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

pool was

free parking, room has a/c and fridge

ease of parking rare in the city

decent parking

great location and staff. had smoking rooms.

wifi was availavlw, but it was not secure

i liked the pool area and the executive room was great

loved the facility especially the ev chargers!

pool a little too cold for our taste

pool was open very early so it gave my kids the opportunity for a morning swim before heading

wifi was incredible, staff was so friendly, our room was clean and beds were so comfortable, the tv

laundry was not working

the laundry room was not available and the gym could use some new equipement.

breakfast service states it starts at 6:30 but actually hot food doesn?t start until 7:00.

the parking

everything, the friendly staff, the room, the pool, breakfast was very yummy

laundry room was one hour late opening one of the mornings i was there.

room was close by the laundry room, someone used the washer and dryer 5:30am, woke us up

breakfast had some nice surprises, good selection of yogurt flavors and applesauce

very clean!! very friendly staff!! loved the pool and breakfast!!

kids running and yelling in the hallway

upset could use pool monday night because somebody had thrown up in it.

if pool was open

some of the staff was very illiterate about the wifi

pool was very small.

i know we are still going through a pandemic but i wish the pool was open.

the laundry is very affordable and there are alot of great restaurants nearby

laundry aide was appropriate location privacy provided wifi connection

doors and guest laundry room

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry took four hours to clean and dry

a very good laundry room

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

in and out of parking lot

location was kind of hard to get to you had to go down and make a u turn to get into the parking lot

breakfast was very good. seating was spacious. good selection of food and seating.

great breakfast

breakfast was decent. it had several options.

breakfast was also very good

breakfast was good