was fine- different because of covid (pool, fitness center closed, no room cleaning, but that was understandable

additionally, the wifi is terrible

pet friendly. location. parking.

kids in parking lot tossing a baseball by the parked cars

was easily accessible, close to restaurants and shopping, and there was plenty of convenient parking

on our floor, kids were whooping it up and their parents did nothing to stop them, because their parents were

parking lot was good, however we tight it might be time for a touch up as it was hard to see the

this stay was horrible, we were woken up at 12:18 am by kids running up and down the hallway and the kicked

too few parking spaces

to sign up for pool hours is understandable but inconvenient as there was so many people signing up times were

the laundry area was great so we didn t have to travel back home with days of dirty clothes

the staff was all friendly the pool was nice having laundry facilities available was great

the staff was all friendly the pool was nice having laundry facilities available was great

nice space in the gym

roundabout in front of hotel was a little confusing and it could use more parking.

nice bar and good ambiance

breakfast and bar prices were very high

clean hotel, comfortable room, and plenty of parking

parking was easy

the fitness center and pool were enjoyable

is very clean, rooms are spacious, nice bar and close to shopping, restaurants and

getting car parking slot was difficult.

the pool was refreshing. the gym was amazing. the hotel staff were wonderful to interact with.

no breakfast and wifi cost

gym and pool

i had to do some laundry and the machines did not clean the clothes well at all.

we even ordered room service and the food was delicious

very convenient, great parking, super fast check in, really clean and live the beds

covid having many things closed like the breakfast, bar, pool

the world famous chocolate chip cookies were nowhere to be found (disappointed kids) 2

any used laundry had to be thrown down the laundry shoot by us

was located across from the laundry room

large parking lot was helpful, since we had guests visiting

parking was tight because a getting a new coating on half

a pet running around at night in the room above

i also didn t understand why there were not trash can liners or laundry bags

no laundry bag in room but that's a minor concern

gym was closed as well and my son wanted to work out, however pool open, doesn't make sense

i think the breakfast could be better.

this was not a big deal to us but the wifi had a bad connection and went out often.

desk said they were out bc they had no staff to do the laundry

free guest laundry

bed was very comfortable to sleep on, also having complinmentary laundry as well was a bonus

facilities include free laundry room with washers and driers

convenient location, free laundry, nice fitness area

no laundry

mentioned above, we were across from the laundry facilities and could hear the staff talking in the hallway

add laundry facilities

clean, friendly staff, hot breakfast

the breakfast (especially the coffee) were was excellent

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned

i called the next morning to see about a early check in because i had to get ready for a funeral

the gave us an early check in so we could sleep before work.

close to everything you need (cranberry mall, sheetz, getgo) upmc hospital and turnpike laundry on every floor

working ice machine and laundry on floor

dryer was broken and the one that worked took 2dollars off of me,no quarters at front desk for laundry

beds, decent breakfast included, very friendly staff, pet friendly, convenient to highway and restaurants/shops

kids next door running up & down hallway & stairwell

room had well equipped kitchen and was very clean.

our room was wonderful with a nice kitchen area

bed was very comfortable. breakfast was very good.

i wish the breakfast option was opened until 10am on weekdays, like the weekend

the only downside durring our stay, we never used the pool or cooked in our kitchenette

couldn't access pool, workout room, no laundry

laundry is available, takes cards, no coins needed which is nice

the kitchen and laundry are still under construction, and the free breakfast is granola bars and fruit

staff doing laundry in main lobby

no laundry service like advertised

loved the pool and the hotel let us stay over our rsvp timing due to us only in the pool

clean, full kitchen in the room, breakfast and hot tub and swimming pool

a bit noisy on the weekend due to the number of pets staying at this property

the room had a terrible pet urine odor.

breakfast was grab and go items, and all the amenities were unavailable

room was very dusty, the towels were no absorbent, scratchy, very noisy and no laundry bag was in room

laundry room is a little expensive. but i do appreciate to have the ammentity.

no washer and dryer. they really should add laundry machines.

the gym/pool area was very clean

the kids enjoyed the indoor pool

pool too small and dark, sheets didn t smell clean

only issue we had was the wifi wasn't working

wifi access was available only via web registration page, no iot web

to get to the parking lot and hotel

breakfast was very good. the pillows are amazing.

newness and great motel breakfast. room needs 2 chairs but is a very nice room and bathroom

clean, spacious, beautiful, excellent breakfast

my kids were shocked and scared

my kids were shocked and scared

i said in previous review the kids would like the pool a little warmer but that is not of big concern

booked a smoking room but not allowed to smoke (bad advertising). needs updated.

breakfast was minimal, just muffins, but it was fine for a place to stay briefly

yes it was a smoking room but maybe put a smell sprayer in the room or clean with smoke cleaner

the spa tub was nice and a very comfortable bed. also loved the mood lighting.

much noise all hours of the night from kids partying outside their rooms

the exercise room and free laundry were a bonus

the laundry was free the employees were excellent

i love that the laundry facilities are no charge, except for laundry soap

the breakfast was good, location to suburbs and downtown very good and lots of shopping and restaurants

we were there for two weeks and it really had everything we could need: breakfast, gym, kitchen with dishes

t daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up

combination laundry/exercise room

had a guest laundry

friendly staff, clean rooms, good breakfast

surrounding area, grounds and parking lot were clean

breakfast was good

breakfast was decent. it had several options.

the breakfast was not exactly what i would have loved

friendly staff, cleanliness, breakfast options

breakfast was very good. seating was spacious. good selection of food and seating.

laundry facility came in handg

to pay to wash laundry

parking lot needs a good cleaning up , trash cans in front overflowing.

buffet breakfast was free and delicious

breakfast was decent. parking was free.

he went into the laundry room and folded some towels from the dryer for me

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

dirty laundry was piled out to the evaluator

having 3 kids and traveling over 18 hours was told when we called it would be set up

customer appreciation dinner...very nice.... laundry area and whole grounds very clean...

laundry on-site was clean and well kept

i used the gym and did not see cleaning wipes or something to wipe down equipment after use.

traveled with a pet and the rooms accommodated this. spacious rooms

not to mention the overflowing dog waste bin in the parking lot that was contributing to the foul oder upon

our room was right across from the laundry and ice maker, so it was noisy at times

had a room across the hall from the vending machines and ice along with the laundry so needless to say i was

room air conditioner was extremly noisy, may it hard to get any sleep outside parking lot lighting very bright

i wish the covid-19 pandemic didn't result in no breakfast...but, that's not their fault!

the fitness equipment was just updated and repaired, which was great as well

we informed the front desk and were told our option was to wash all our clothes in the laundry at their expense

the laundry area was small

was helpful and laundry room area was clean and efficient and affordable

parking lot was a disaster - oversized pickups and work vehicles including a 30 ft box truck taking

great value, nice kitchen, clean.

had to get our own towels, take used to laundry shoot

parking was the best parking out of any hotel we ve ever stayed at

the pool and hot tube were closed.

pool

the pool could be open later.

laundry and gym were also closed for renovations and not available for use

clean room comfy beds & good breakfast

pool was too cold

allowing us a late check out on our last day

easy to get too. parking lot felt secure.

vending and ice on every floor, not the 1st floor with laundry

was friendly, helpful, location is nothing special - views are parking lots and a gas station but is very

the pool was also closed in the morning so my kids couldn’t swim before leaving

overlooked parking lot and mall

we used the pool it was open till 11pm

room was close by the laundry room, someone used the washer and dryer 5:30am, woke us up

laundry room was one hour late opening one of the mornings i was there.

kids running and yelling in the hallway

the hotel is nice and clear and the staff is very nice and friendly..good breakfast also

didn't have enough time to visit pool or gym area. have no other complaints.

the laundry was in desperate need of new machines!! were extremely dirty and old.

the pool was out they need to say that on the website offer some kind of discount

breakfast was nice. housekeeping was very nice and helpful.

was very nice and accommodating, me and my family were able to stay on the same floor and the breakfast was

breakfast was excellent

the location to the penn state campus and planet fitness gym was perfect!

.good bar restaurant on site .very pricy.

room service + there was no water in the room (bottle) or in mini fridge

great parking into building access

pet friendly

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

nothing. it was overpriced for the quality of the room and excessive pet fee charged

room had something in air (pet dander

shuttle service to airport was great as well.

i had ask room service to clean room but they said he will clean after check out

in some fun scavenger hunts interacting with our kids to keep them entertained due to the pool being closed

i also like that they had breakfast and a bar kinda expensive, but just happy they had it

hotel, wish we would have known pool was closed due to renovations' bathroom door was a pain, small bathroom

so disappointing for our 3 kids

wonderful staff weekly airport parking for $15 and a free shuttle amazing value!!!!

dryer in laundry has duct tape all over it

was across from motel laundry room and staff were very noisy

great shuttle service for family members to airport.

breakfast -free wifi -nice shower pressure -the older gentleman (staff member) at night was so pleasant and

shuttle from airport and back

the bar restaurant was very nice staff was very friendly! food was delicious!

full-service market and restaurant, gym and pool facilities

airport shuttle driver asked the cafe employee to make us something to eat, even though it was closing time

shuttle

the hotel shuttle dropped me off at the airport and picked me up upon my return

did not work dirty laundry left in hallway whole time of stay with blood on

i can only estimate that in a laundry storeroom someone in there smokes contaminating folded linens on the

close to airport, smoking room

breakfast was not fresh, bananas and apples way beyond eating.

one of the rooms we booked has a smoking smell.

the fan that turned on in the pool, it froze us out of there!

the gym

clean rooms, restaurant was excellent with great prices, and the gym was the best i have ever seen in a hotel

easy to find, plenty of convenient parking, easy check in.

food at the bar was mediocre and the airport shuttle stopped at other hotels which were as not disclosed and

lot of kids in pools area sunday

super clean wonderful staff everything was easy to do parking , trip to airport ud83dude0c

enjoyed the pool area and the location of the hotel to the surrounding area was great also

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are

liked how pet friendly they were

standout feature: the rooftop bar is absolutely phenomenal

that there was an option to accommodate two kids - the bunk beds

comfortable bed and wifi , location

laundry aide was appropriate location privacy provided wifi connection

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

doors and guest laundry room

the laundry is very affordable and there are alot of great restaurants nearby

laundry took four hours to clean and dry

pool out of commission one night or full of team of kids

it was not well marked to get into the hotel parking lot

the bed was comfortable and the price was reasonable. the wifi was easy to get on.

hotel with a nice pool

good for family, ie breakfast, indoor pool, dog friendly.

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

breakfast was limited

the wifi had a fairly decent signal

location was great. staff was great. gym was good.

no room service

the young lady who allowed me an early check in was exceptionally kind as well as professional

the pool also did not have towels but nothing to really complain

great shuttle service

laundry available

trashcans overflowing, dirty laundry in the hall for day

the pool and gym was both lock on the website it offers both

breakfast ran out food 45 mins before cut off so my kids didn t get to eat and was bummed no

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

desk staff went out of her way to show us how the lift chair in pool worked

good size comfortable room no traffic noise my side , adequate clean pool

as a side note, the approach to the hotel from the west via the adjoining parking lot is sketchy

the pool was a little cold but still good :)

we arrived for hockey tournament it would have been nice if there was a hot tub vs just a pool

our room was was great and we loved the kitchen and refrigerator available to store food

need a hot breakfast instead.

the bananas at breakfast were grey (lol).

everything was clean, easily accessible and we loved the pool

breakfast was good, and the bed mattress was so comfortable with sleep great

the staff was nice my room was clean in the breakfast was good

we did not stay for breakfast but everything was very well explained during check in

awesome breakfast.

glad to have laundry facilities on the property

really liked the facility and kitchen area in the suite

nice breakfast and great size room pet friendly matters a lot

kitchens are great

but not a bad area just wish a little cleaner at front of parking entrance

we didn t take the shuttle but great that you have that option

the hotel also offers a free shuttle to visit places in that part of pittsburgh

grab and go breakfast was warm and ready on time with delicious house-made ham and cheese croissant, fresh

the gym, free parking, nice and friendly staff

couldn't get the wifi to work well

no breakfast, no laundry, and no cart to transport my property from the car to my room

the same as the laundry bag

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

we were allowed an early check in for a small fee

asked for an early check in and arrived around 11:30 and room was ready. thank you.

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

staff was very loud at 11pm we were right next to the laundry room and snacks machine

comfy bed! well lit desk! good wifi.

hotel employee was great in the morning i was running a little late to the breakfast and she had taken down

the breakfast area could be moved into a separate room or area

the breakfast was amazing and staff was wonderful

later breakfast end time i m saturday

the pool was cold

pool and gym were nice

staff were very friendly and breakfast was very good.

the laundry area was out of order. i had to use the laundry facility at a property next door.

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

breakfast could be better, i guess.

not enough parking.

pool and hot tub were warm

i like the fact that there is a gym and pool available to us.

i like the fact that there is a gym and pool available to us.

i didn't visit the pool

the kids and my fiance loved the room too

breakfast was good. parking was great and free in and out was wonderful

signed separate nonsmoking policy and parking log

breakfast would be a big plus.

free secure wifi connection that was strong

no food close, no gas station close, or continental breakfast

thing i would say is that they should have eggs , bacon , sausage for breakfast

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

convenient to the stadium and casino

the indoor pool was small and kind of boring.

wifi was not available inside the room no slipper some amenity was not added additional brancket

dirty laundry left in room

great room and terrific having the soho bar and restaurant in the same building

a grab bar would be great now that alot of us baby boomers are seniors now

gym could be a bit better by adding other equipments, such as cable gym machine.

the pool area wasn't as nice as it appeared online

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

left in breakfast hours waiting in line a lady talking to guy working by food called up all her kids to get last

liked the location being close to the casino and the t station, and the price was reasonable

we were charged for wifi but were not informed that there was a wifi charge

in the pool the front desk worker tried to say we couldn’t be in the pool area with our kids all u see the

the pool has to close so early

there was hardly any room for us in the hot tub or the pool because there were atleast 20 kids there with hardly

the kids were running, slapping pool noodles on the water (while out of the pool), screaming, etc

this place was supposed to be pet friendly but there is almost no grass around the building

enjoyed a delicious light dinner at bar after a day of sjoping

upon arrival, there was about 100 kids running in the hotel

room service was terrible

my son loves to swim and the pool and gym area is so nice and big

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

wifi service didn't work in my room which caused a problem for my cousin, who was to lead an online

breakfast was delicious, rooms were clean and comfortable, patio was nice (except noise from

our room was next to laundry room washer and dryer ran all night ud83eudd74

breakfast was much better than most other hotels

pool and gym the staff were nice and very plesant overall i had a nice

good breakfast, pleasant staff. nice swimming pool.

wifi access

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

had an issue with guest laundry

has laundry too for long trips

they took care of the noisy kids, as soon as we called

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

was perfect, with a small kitchenette and separate shower and sink rooms

fiance and i really like the food bar that was in the room since it was a hidden surprise for us

huge highlight was that the pool is a 3ft to 4ft pool so my 4 & 5 yr olds were able to comfortably roam the

no laundry facilities

was amazing for pnc park and rivers casino

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

the tv worked great, the wifi

great location, helpful staff, good gym, comfortable and clean.

is no guest laundry facilities

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

say they are pet friendly and charge a hefty amount for cleaning

to the hotel is true the back parking of big box store it was unusual to drive true delivery bay and garbage

multiple entries from the adjacent mall parking lot was confusing

the receptionist seemed a little put off when we asked her for change for our laundry.

used on site laundry and staff was v

the kitchen is very sparse. when it comes to plates, silverware, glasses, etc

free breakfast was excellent and room was clean.

the treadmill in the fitness center was broken, which was a disappointment because it rained during the stay

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

our room was next to your laundry room . did not get any sleep./

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

gym needs to be updated, weights added, balls cleaned, towels and cups should be provided

room was large. kitchenette big plus. breakfast plus. staff friendly.

this was the end of our trip and being able to do laundry on site was really handy

good location, great laundry prices compared to surrounding laundromats. good size room

very friendly staff. so helpful. nice laundry facilities!

there was ample parking spots and the rooms were nice and spacious

cut us a good deal on parking

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

good wifi, decent room receptionist is ok, but not the rest.

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

i would like and inclusive breakfast, but the stay was amazing.

the friendly staff. very helpful with late check out.

location, modern, friendly and great gym.

we were in town for a cheerleading competition at the convention center, our kids did not compete until very

location was great, the onsite restaurant- bills bar and burgers- was fantastic

rooms were comfortable, clean and well equipped. free wifi. great pillows.

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

i also had 2 other children with me so after an almost 2 hour wait was ridiculous with 3 kids waiting that long

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

an actual printed card with the door code filled in and the wifi would have seemed more professional than a

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was

helpful staff, guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the pool and hot tub , the laundry facilities, and rooftop patio were all great

there was a coin laundry so it was convenient to use

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there s a laundry room which was clean

breakfast was very, very light! more of a free snack than a breakfast.

the wifi didn t work in our room, and they made me call their provider to try and work it out, but

more substantial selection of breakfast foods

though i didn't use the equipment in the kitchen, i think it's a pretty good design have such a funciton in a

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

spa

we checked in we struggled to get front desk to answer the phone, room service did not answer

the spa was amazing! beds very comfortable

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

no laundry

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

the shuttle service driver was as nice as nice can be

lol. to cold to use the pool right outside my door, lol

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

my kids enjoyed the layout of the rooms n it gave

location and it had a pool for the kids and free breakfast.

convenient and in a gorgeous building with great views from the sky-lobby (25th floor) and the kitchen staff

i also loved that the laundry facilities are free, but you must bring your own detergent

the staff was polite, and having coffee in the lobby at all times and free laundry services was a great bonus

breakfast was good, not having to pay for laundry was an amazing surprise!

other than my room being right next to the laundry room, it was a good room.

many amenities for a decently priced hotel (pool, fitness center, free parking, laundry facilities, excellent