pool area was nice. staff was friendly.

room selection, easy check in, breakfast selection, modern and clean, staff was incredibly friendly

wifi access was available only via web registration page, no iot web

getting into parking lot is a little confusing

had to go to light turn around and then turn into the parking lot had trouble finding how to get in at

i had to do some laundry and the machines did not clean the clothes well at all.

the world famous chocolate chip cookies were nowhere to be found (disappointed kids) 2

has a covwredindoor/ outdoor pool

we even ordered room service and the food was delicious

there was no room service during the three nights i was there.

was located across from the laundry room

any used laundry had to be thrown down the laundry shoot by us

need to close all the way to block parking lot lights, make sure not spots on sheets and tv remote didn t

parking was tight because a getting a new coating on half

clean and in good condition. breakfast included and pet friendly.

add laundry facilities

no laundry

mentioned above, we were across from the laundry facilities and could hear the staff talking in the hallway

location is easy to get to with plenty of parking

plenty of restaurants in the same parking lot

the gave us an early check in so we could sleep before work.

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned

i called the next morning to see about a early check in because i had to get ready for a funeral

property was super clean and had alot of amenities, such as laundry facilities and nice workout room

free guest laundry

bed was very comfortable to sleep on, also having complinmentary laundry as well was a bonus

convenient location, free laundry, nice fitness area

desk said they were out bc they had no staff to do the laundry

no laundry service like advertised

couldn't access pool, workout room, no laundry

staff doing laundry in main lobby

laundry is available, takes cards, no coins needed which is nice

the kitchen and laundry are still under construction, and the free breakfast is granola bars and fruit

working ice machine and laundry on floor

dryer was broken and the one that worked took 2dollars off of me,no quarters at front desk for laundry

close to everything you need (cranberry mall, sheetz, getgo) upmc hospital and turnpike laundry on every floor

one tv station the spotlight on the parking lot came right into our room and there was no drape to pull

the location, and the pool

parking was a lil difficult coming back later at night

on our floor, kids were whooping it up and their parents did nothing to stop them, because their parents were

all the facilities were great,the gym and indoor pool were both very clean and well maintained.

nice breakfast

this stay was horrible, we were woken up at 12:18 am by kids running up and down the hallway and the kicked

staff was very friendly, room was clean and the bed was comfortable. decent sized pool.

but the kids still loved it

breakfast and bar prices were very high

but the kids still loved it

parking was adequate

the staff was all friendly the pool was nice having laundry facilities available was great

the laundry area was great so we didn t have to travel back home with days of dirty clothes

wish there were more breakfast options, even though they had alo

roundabout in front of hotel was a little confusing and it could use more parking.

it advertises a full kitchen, but you have to request a cooking burner from the front desk

additionally, the wifi is terrible

everything especially the pool

me a fabulous dish of scampi and kept checking back with me if i needed anything else before kitchen closed

small bar in room

kids in parking lot tossing a baseball by the parked cars

travelling with kids a pool is a great treat for them this time of you

getting car parking slot was difficult.

very clean. very comfortable bed. nice pool, had towels at every seat. just a great experience.

noisy kids running through the halls with no parental supervision

the kids were unmanaged and out of control; making for our stay to be very unpleasant

pool looked like it could use a cleaning, although it was late in the season

location and full kitchen in unit.

to many kids in the pool and hot tub.

loved the pool and the hotel let us stay over our rsvp timing due to us only in the pool

liked the pool , and things to do for kids

no laundry bag in room but that's a minor concern

i also didn t understand why there were not trash can liners or laundry bags

kids lived the pool

the pool water was cold

my kids loves the breakfast and i loved the healthy choices

clean, spacious, beautiful, excellent breakfast

one of the reasons we picked this hotel was because of the swimming pool for the kids

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick

i said in previous review the kids would like the pool a little warmer but that is not of big concern

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick

no washer and dryer. they really should add laundry machines.

laundry room is a little expensive. but i do appreciate to have the ammentity.

room was very dusty, the towels were no absorbent, scratchy, very noisy and no laundry bag was in room

kids liked the waffles

kids running up amd down the hall all day and night

the breakfast was average. coffee was good, though.

i loved the staff. the breakfast was great. the beds were comfy

the pool was nice

i was happy the pool opened that weekend for the kids

great kitchen set up in the room. wished i had brought more food with me for my stay.

i love that the laundry facilities are no charge, except for laundry soap

the laundry was free the employees were excellent

the exercise room and free laundry were a bonus

had a really nice kitchen area

good location, nice size rooms, big kitchen

we requested a non-smoking room and our room still smelled of cigarette smoke.

i liked the spa tub in the room it was very nice.

room was a smoking room and it stunk like stale cigarettes

i booked a room with a spa in it

much noise all hours of the night from kids partying outside their rooms

the breakfast was not exactly what i would have loved

arrived lat for breakfast so there was not much available

breakfast was very good. seating was spacious. good selection of food and seating.

cleanliness, personnel and breakfast selection and quality.

breakfast was also very good

combination laundry/exercise room

t daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up

had a guest laundry

breakfast

cute lounge area. very small but comfortable bar area. front desk staff.

laundry facility came in handg

to pay to wash laundry

parking lot needs a good cleaning up , trash cans in front overflowing.

buffet breakfast was free and delicious

breakfast was decent. parking was free.

he went into the laundry room and folded some towels from the dryer for me

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

dirty laundry was piled out to the evaluator

having 3 kids and traveling over 18 hours was told when we called it would be set up

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

shuttle service to airport was great as well.

parking was tough on saturday as there was a large wedding and several 'park and fly' people using

took over an hour for room service and when arrived it was the wrong order

the room service had already closed

airport shuttle driver asked the cafe employee to make us something to eat, even though it was closing time

bar closed early and the staff was inattentive at the bistro

shuttle

wish the bar would have been open :(

unfortunately, at this point, we had missed our shuttle

dryer in laundry has duct tape all over it

was across from motel laundry room and staff were very noisy

pet friendly!! and that we had several options for breakfast.

gym has very poor equipment. beds are horrible. rooms have much more wear then photos reveal.

free shuttle was a life saver, the room was very clean and the bed was super comfortable

i also like that they had breakfast and a bar kinda expensive, but just happy they had it

the ability to leave my car and shuttle service to the airport

hotel bar closed at 10 p

they even participated in some fun scavenger hunts interacting with our kids to keep them entertained due to

met our needs - it was clean, staff was very nice and hotel bar was great.

did not work dirty laundry left in hallway whole time of stay with blood on

i can only estimate that in a laundry storeroom someone in there smokes contaminating folded linens on the

is a light breakfast but it's not the type of breakfast that most people are used to at a hotel

room smelled of smoke when it was a non smoking room

one of the rooms we booked has a smoking smell.

the hyatt offers free parking when you fly but the hilton charged us an additional 25

a night military , no free breakfast , spent $200 at the bar , sorry will find other places to stay, fiona the

paying for extended parking

jacuzzi and pool were great,

i didn t like that the gym and pool were not open and they did not list that on the website

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

the laundry is very affordable and there are alot of great restaurants nearby

laundry took four hours to clean and dry

laundry aide was appropriate location privacy provided wifi connection

doors and guest laundry room

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

parking on site comfortable bed large room good breakfast

room had had a recent smoker; new room had a chicken bone in middle of floor; wifi worked intermittently, front

glad to have laundry facilities on the property

it had a great pool for kids, exercise room, and very nice breakfast!

breakfast was great, a ton of healthy choices

the kitchen staff was very friendly

parking is great and i was able to park for my travels

the laundry area was out of order. i had to use the laundry facility at a property next door.

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

pool was a bit smaller than appeared in picture, but kids still loved it.

paying for parking when staying there

loved the pool, loved the location being close to dinning and grocery stores to accommodate family travel

no breakfast, no laundry, and no cart to transport my property from the car to my room

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

the same as the laundry bag

i loved the constant free coffee, access to the gym and overall

the gym was tiny and only a fraction of the equipment was

we traveled with my service dog, and the facility is pet friendly, but there were no poopie-bags nor outside

lexie in the bar was great

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

aware that the pet contract states: i agree to always keep my pet with me and not leave my pet unattended in

only to be informed that your wifi/television/phone system was not working, hadn't been working for several days

bed was nice loved the shower and kitchenette was stocked with all accessories

of the gym equipment needed repairs

was awesome and easy to find, shopping center was close, plenty of parking, swimming pool, fitness center, and

also i was charged a data service fee when free wifi is a part of the amenities

was awesome and easy to find, shopping center was close, plenty of parking, swimming pool, fitness center, and

dated color scheme, warn carpet, hole in stairwell ceiling.

i returned for the following: quiet location, convenient to my purpose, lots of parking that felt safe, good

in vending machine, the washer was broke on the fourth floor there's no free breakfast at all the fitness center

signed separate nonsmoking policy and parking log

thing i would say is that they should have eggs , bacon , sausage for breakfast

laundry on-site was clean and well kept

customer appreciation dinner...very nice.... laundry area and whole grounds very clean...

the kitchen had pretty much everything you would need

i used the gym and did not see cleaning wipes or something to wipe down equipment after use.

traveled with a pet and the rooms accommodated this. spacious rooms

had a room across the hall from the vending machines and ice along with the laundry so needless to say i was

our room was right across from the laundry and ice maker, so it was noisy at times

wish there was an in door pool or hot tub

the wifi. it was a poor connection and became frustrating.

clean, great breakfast

laundry available

trashcans overflowing, dirty laundry in the hall for day

small but nice gym

free soto the gym and pool area

the breakfast left a lot to be desired.

on site rest is not good which includes room service

the pool was freezing cold. i think they had the a/c blasted.

pool was too cold

upon arrival, there was about 100 kids running in the hotel

nice the food at the bar is available til 10 great hospitality

rooms and building, good to go breakfast, freshly prepared with cold and warm drinks, hot ham-cheese-croissant

location isn t too far from the things we wanted to do and there was ample parking which was wonderful

renovation, limited gym

we utilized the gym, the ice machine and monk s bar

there is free parking right across the street and as i walked by myself m, i was greeted with the bartender

we informed the front desk and were told our option was to wash all our clothes in the laundry at their expense

was helpful and laundry room area was clean and efficient and affordable

the laundry area was small

a cozy bed, recliner, full fridge with an ice maker in the kitchenette with a 2-burner stove, microwave, sink

the parking lot looked nice and clean also

had to get our own towels, take used to laundry shoot

the staff was very friendly and helpful. the breakfast was good.

the pool and hot tube were closed.

pool

breakfast!

our room was next to laundry room washer and dryer ran all night ud83eudd74

good breakfast, pleasant staff. nice swimming pool.

nice gym

so appreciative that they extended an early check in due to flight arrival

she made sure we got everything we needed, including a bath tub, snacks, and the shuttle for our early flight

laundry and gym were also closed for renovations and not available for use

clean room comfy beds & good breakfast

breakfast was really good, not like the junk you get at other motel chains.

big breakfast selection,great coffee. always love

short stay. so didn t see anything bad breakfast eggs could be made better i guess.

we witnessed the manager driving the shuttle, working in the kitchen, and serving drinks at the bar

no room service.

the common areas were very clean with the exception of the pool/hot tub which could use a vacuum but nothing

no need to worry about calling a shuttle

during the stay, the wifi & tv wasn't working

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

is no guest laundry facilities

the airport shuttle is very

i love the free shuttle to the airport

the breakfast

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

liked the location being close to the casino and the t station, and the price was reasonable

the pool was out of order, but our room was upgraded which was a nice trade off with a few kids in tow

dirty laundry left in room

a grab bar would be great now that alot of us baby boomers are seniors now

and also the pool was all reserved for that day

the pool area wasn't as nice as it appeared online

location because it was near the casino.

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

it s great for the little kids but older kids will be disappointed

i really loved that there was a free shuttle provided by the casino to take us there and back

the kids loved the pool. and the parents loved that it was close to things to do.

vending and ice on every floor, not the 1st floor with laundry

enough lights in parking lot

convenient access to the city friendly staff excellent hot breakfast well maintained indoor pool

parking

the breakfast was wonderful!

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

swimming pool was a great amenity as my son and a few other families with kids had an activity to keep their

how close it was to the pnc ball parkl & the casino.

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

free breakfast was excellent and room was clean.

close to the airport; good breakfast choices

the staff member at the front desk resolved the parking issue that was created by not being informed of booking

very friendly staff. so helpful. nice laundry facilities!

this was the end of our trip and being able to do laundry on site was really handy

good location, great laundry prices compared to surrounding laundromats. good size room

excellent breakfast; excellent happy hour; beds very comfortable

upset was not informed parking not free for park and ride to airport

no laundry

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

was great for the shuttle, arrived in perfect time and picked us up right when we called when we got back home

convenient local shuttle to nearby attractions and airport

there s a laundry room which was clean

they just declined me because another person on the lobby was keep asking to get my room and the wifi is very

suite, granted our two queen bed request, ample parking, good internet, firm but comfortable beds with clean

large size, kitchen

though i didn't use the equipment in the kitchen, i think it's a pretty good design have such a funciton in a

many amenities for a decently priced hotel (pool, fitness center, free parking, laundry facilities, excellent

laundry for guests, spacious and comfortable rooms, and a delicious breakfast

breakfast was good, not having to pay for laundry was an amazing surprise!

it was nice that i didn't have to pay extra to do a load of laundry

well equipped bedrooms with a laundry on-site which is very handy

the fact that there is a laundry facility on site it should be a easier process of getting quarters

wifi. common area was not completely clean in the seating area.

i think that the pool should be open later and/or open sooner

disinfectant wipes for gym area.

the pool was very nice and our son had a lot of fun in it

free laundry service

clean and quiet. always saw someone cleaning. the free laundry facility is great

the laundry facility is old and worn.

the hotel was also equipped with a laundry room and a small but well stocked pantry

the cleartoken laundry setup is not useful for foreigners to setup

the laundry was in desperate need of new machines!! were extremely dirty and old.

the pool was out they need to say that on the website offer some kind of discount

beautiful property. very clean rooms. wonderful breakfast. very nice and attentive staff

the rooms were great, the staff was friendly, and the breakfast as delicious.

it was pet friendly.

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

had an issue with guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

kids wanted the fresh baked chocolate chip cookies like we have had at other hamptons.

the gentleman in the laundry was happy to dry them for me and tried to refuse my

wifi was adequate. nearby bar / restaurant.

also, they have a shuttle service to airport which is free

also you can pay to park your car and the airport shuttle was nice

fair because 1 am shuttle to hotel was switched to 12 midnight without notice leaving me with no ride to hotel

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

definitely more there for kids or people who don't mind being stinky

luxurious rooms. free pool table

2) room was quite dusty 3) i had a party for my kids birthday i asked for bags never got them

laundry service due to renovation

i had to take my used towels to the laundry myself and request fresh towels

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

room is smaller than expected. laundry facilities were outdated.

area near office and laundry area smelled horribly of pot

.good bar restaurant on site .very pricy.

room service + there was no water in the room (bottle) or in mini fridge

i like the cleanl i ness of thr room, breakfast options, gym facility and snack area.

pet friendly

great parking into building access

no laundry facilities

gym and common areas were not as clean as i would expect

we're a family with grown kids and everyone liked it

i love the fact the the gym have to be key access only and the building as well

the tv worked great, the wifi

laundry, pool ,breakfast coffee 24 hours and most of all the staff

the beds were comfortable and the whole building including rooms were clean and breakfast was good

breakfast was fully stocked and delicious

we were greeted each morning at breakfast with smiles and staff made sure our needs/wants were met

nice and clean and very friendly. kids loved the pool.

services. no laundry. amenities. parking

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

room is right next to the gym where people randomly drop weights on the floor well into the night

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

did not provide breakfast every morning

better gym and a more reasonle parking prices

my only complaint would be that i wish they offered a complimentary breakfast.

breakfast not included, seemed like it would be but they either had it shut down or were

i also liked the fact that this was a pet friendly hotel, you would not know this until you actually see a pet

the beds were very comfortable we enjoyed the free wifi

great location, gym.

the sports bar inside the hotel was awesome, so we didn t even need to go out for dinner, and having a

seems they forgot to tell us they suspended daily room service

convenient for self-service, grocery, laundry etc

there's also a laundry room where you can wash and dry your clothes for $4

the staff, breakfast, snacks, laundry..

i booked i call directly to the hotel to make sure they have laundry facilities

i liked the kickback and that the hotel had a laundry facility.

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

the kitchen pans and some cutlery were left dirty

location, the kitchen and a decent view. the staff i cannot say enough about them!!

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

the spa was amazing! beds very comfortable

well priced for what you got everything else was ridiculously overpriced: 15 dollars for wifi access (i would

spacious room with a beautiful view

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

helpful staff, guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the pool and hot tub , the laundry facilities, and rooftop patio were all great

there was a coin laundry so it was convenient to use

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

it was a nice stay, and we will stay there again when we next travel to see our kids at college

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

room service was too expensive, we ended up walking to our destination to eat.

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

drunk hotel guests, dirt on the 'new' bar of soap

also a band in the bar downstairs was playing loudly until probably around 2am

staff was great. bar great

there is no mineral water available even in the minibar no regular laundry service although you can ask the

room service did not freshen up our room sat -monday

location and great bar and brunch was awesome bloodybmary bar so good !!!!

was great and staff were brilliant from the people that checked us in to the restaurant and bar staff

kimpton had thorough precautions in place, in terms of cleanliness, contactless room service, etc

the lobby was beautifully decorated for xmas and the bar food was great

treated my kids so well!

the door attendants, parking attendants, the desk clerks, the bellmen, the housekeeping staff, room service

room service delivered a complementary cake for my husband

did not know i needed to pay separate pet fee of $50

there was no laundry service

right downtown! zen environment gym equipment inside your room

the breakfast options.

partner & i were traveling with our pet dog on holiday, and this location was perfect for exploring the downtown

very costly no room service

location was perfect. nice bar and good breakfast

the pool was great for the kids and the staff at the front desk was great

very clean and early check in

thanks to covid the pool was still closed but there were things to do downtown

the staff let a bunch of kids chill at the pool a little past closing time