the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

told me their were no security cameras in the parking lot when i asked about a large sign saying lock and remove

needs to have a continental breakfast, it was to expensive to feed kids there

i usually call to make sure the pool is opened because we travel with younger kids but we booked it last minute

there was no breakfast. kitchen was closed.

no laundry facilities on site

room and pool

kids running up and down the hall and yelling past 11 pm

better than average free breakfast

breakfast was fine considering the restrictions

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

good breakfast, good location, easy parking and check in.

the location means that the view is simply a vast parking area

most convenient hotel for families with small kids

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

i was in town for a race and were very amendable to late check out

breakfast was wonderful with a wide variety of items

those kids ran up and down the halls all hours of the night,even after several quests complained

the free breakfast was awesome

i could hear the laundry room in the evening

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

food was excellent , laundry on site and they even gave me detergent

we loved all the amenities, the bar, breakfast, gym, laundry room

breakfast was great, everyone was great

self laundry was a big plus for us since we are travelling

needed to do some laundry

the room was a great size for my family of 5 (2 adults, 3 kids)

shuttle not available as it stated in website

resturant and bar close early

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

pillows and bed are luxurious!!! room is beautiful with a working fireplace! staff is great.

particularly a the bar for drinks at night, and for breakfast in the morning

wifi was horrible

the kids ordered chocolate milks to the room that never came

didn't like that there was no laundry or available exercise facility at this location

it was clean, the staff was helpful, and the breakfast was free and

no room service even though i requested every day during the visit

immediate neighborhood had few restaurants nearby but there was a shuttle service from the hotel

it started closing at 8:45 am room service only every 72

had a restaurant, no room service

pet friendly

i m beside the gym

pet friendly. had little gifts for pets

the location is handy and the inside bar was cool.

large laundry room and full kitchen to make a light dinner

breakfast was probably a little better than some others we've had in hotels in the us, but still

great location to university of pittsburgh. spacious room, excellent breakfast, friendly staff.

very clean and comfortable staff was very friendly early check in was very nice

parking, modern/upscale room, nice kitchen with sink, micro, dishwasher, 2 burner cooktop

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

smell, water did not appear clean/safe to drink, hidden charges for pets, no main lobby; star rating of this

the bar and restaurant staff were beyond great

some of the guests were snooty! some bar staff were not friendly.

the valet service was awesome. great bar and food.

laundry facility was broken

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

quite a few things broken in rooms, laundry, ice

the registration /lobby is on the 2nd floor, which is a little inconvenient when you have kids and lots of

breakfast had a huge range of options for my picky teens

if you have plenty of time you'll enjoy the free gym access, lot of restaurants just across the street

my kids enjoyed the facilities as well

only thing we had an issue with was the kids running down the halls and loudly yelling at 10pm

could you put a laundry on another floor

laundry room, small shop with food, snacks, drinks and toothpaste etc

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

they need new laundry equipment.

extra bedsheets/blankets for the kids were handed to us at reception to be taken to the room ourselves while we

wifi password should be located in room also a port to pull in tables, phone computer

beautiful clean hotel friendly staff delicious hot breakfast there included

extremely clean. nice breakfast.

there was great parking and it was free

the gym was under construction, but we were unaware until we got there.

the location is perfect for me and i love that this a pet friendly hotel.

live music in restaurant and bar every night

food was amazing, we ordered room service. the room was spectacular and will go back!!

wifi wasn't working for a day and the sheets were very dirty

for the price we paid there should be a courteous breakfast or donuts something other than coffee only

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

no restaurant, no room service and morning special about this hotel.

pool was not very clean nor serviced

paul suggested long term parking @ station square while we rode the gap which saved money - yes

staff was on site early each morning to lay out breakfast

phenomenal breakfast

this more a dorm room experience, not something i was looking for when i am out with kids

only street parking, entry code was not working, side dooor keys was quite difficult to use, no elevator

our three kids were disappointed

location was perfect for where i had to go. breakfast was good.

room was clean and comfortable, ample parking

the breakfast was delicious

kids enjoyed the pool.

the pool wasn't opened, and the water was turned off from 11am-3pm due to fixing pipes.

fitness center could have been a little more up to date but happy it was there

organized, clean, convenient location, wifi, breakfast, refrigerator and microwave and quiet.

yes. the breakfast was terrible. no breakfast meat. potatoes were over cooked.

staff very helpful, always smiling, the pool was fun for kids

the fact that there was a laundry room for guests to use.

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

parking was wonderful

stepped in dog poo after exiting my car in the parking lot...not happy.

friendly staff. had grab& go breakfast. pet friendlt

the gym could use a little updating, but it wasn't horrible

kids loved it

like many hotels there is not daily room service but it really wasn't a problem since anytime you asked at the

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

served breakfast would have been a bonus, but they did bring a microwave to our room, so we were able to

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

and also liked the fact that there were kitchen and laundry in the room

it was such a nice place to stay! everything was perfect including the gym!

great price for 2bd/2bth with a full kitchen

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the pool and hot tub , the laundry facilities, and rooftop patio were all great

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

helpful staff, guest laundry

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

the desk staff, valet, and breakfast staff were great

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

employee in the breakfast area was outstanding

also as a bonvoy member i felt i should have been with the protected wifi service

there was no laundry service

the room is spacious too with a nice bed, gym tools , lg tv and a safe

then the bar and restaurant was closed but i guess that's because of the pandemic

there was a gym inside my room! the room was massive and had cool lighting and signage

pet area, but most of it is still under construction. you can not hear the construction at all!

there is no mineral water available even in the minibar no regular laundry service although you can ask the

out of spa rooms and gave us a handicapped room with a normal bath which isnt what we paid for

only complaint was the in-room breakfast in the morning

the bloody mary bar and breakfast was outstanding

major complaints: water - only fill up station that i found was in the gym

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

room service was also prompt and delicious

great location. very convenient to hockey arena and football stadium. the gym was fantastic!

did not know i needed to pay separate pet fee of $50

getting a aaa upgrade, to the cleaning staff offering me water on my way to the gym

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

tv was great kitchen was well stocked all very very

breakfast only from 7-9, some of us are not there for work and have kids that sleep later

kids enjoyed the pool

no laundry facilities

gym and common areas were not as clean as i would expect

great location, helpful staff, good gym, comfortable and clean.

decor, lobby bar view

we're a family with grown kids and everyone liked it

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

had an issue with guest laundry

has laundry too for long trips

free breakfast and coffee

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to

room service friendly. beds comfortable

i wish i would have taken advantage of the 24 hour room service

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and

i was really impressed by the gym and pool area

location and it had a pool for the kids and free breakfast.

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

no room service

better gym and a more reasonle parking prices

room and gym

it's just a great hotel ...fantastic gym ...

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

no room service

the only thing that was not up to par was the very poor wifi signal.

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

bar was great as well as breakfast

they server breakfast with very limited items in the room with 20% room service charge and some delivery fee

a glass bottle to fill with water from the vending area but no way to keep it cold since the mini bar fridge is

aware that the pet contract states: i agree to always keep my pet with me and not leave my pet unattended in

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing

liked how pet friendly they were

they gym was a little small but clean and functional.

kind staff and a reliable wifi

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

super loud kids in the room next door until early morning hours.

we went as a fun night away with our kids so they could go swimming and the pool was absolutely freezing

pool, restaurant, and little shop perfect for kids, pool was clean

pet friendly

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

facilities, room, and the gym.

we utilized the gym, the ice machine and monk s bar

a few great spots to eat but there were a lot of addicts in the area it was close to pnc park the casino and

anyone planning to stay here should realize the hotel staff are working to improve the wifi situation, but it

monk's bar was an adorable pre-dinner stop for our group of friends

even to the casino

laundry available

trashcans overflowing, dirty laundry in the hall for day

we were told upon check in that the wifi was not working, it stayed that way the entire stay of our time from

room had a microwave and fridge and the wifi was good

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view

decent parking

it was quiet and my kids were able to go between 3 rooms

free parking, room has a/c and fridge

we also liked how the property has an enclosed parking area which makes it feel more private and safe

ease of parking rare in the city

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

breakfast was just so-so, but not bad

the pool wasn't open for my kids

the gym and pool were perfect for our family

dirty laundry left in room

location because it was near the casino.

the gym was clean

also room service food was great and fast

was room service trays/food sitting in the hallway outside our door when we checked in and was still

the dryer in the laundry room took almost three hours to dry a small load

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

i thought the breakfast would be a little better but i guess it's better than nothing

parking is near or right outside the room

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

wifi was spotty and did not work very well - kept getting

didn t eat breakfast

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

traveled with my wife and kids and i had to work and the kids do virtual school first day we were there

breakfast included

full sized refrigerator and small kitchenette in king suite

the only downfall is there was no oven in the kitchen.

the room had a small living area with a sofa and a small kitchenette which was very nice with a fridge

i loved the 2 bedroom suite great with old kids

it needed a good shampooing, the couch looked like it needed a good scrubbing, and the little kitchenette needed

no laundry no goods staff no cleanliness

or laundry bag

wifi was very slow and hard to connect

complimentary breakfast. not that it wasn't liked could offer more.

wifi connectivity issues

in laundry room had to stand out in weather for hours

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

i loved there was onsite laundry facility as well

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

room was 116 directly across from the laundry room and staff cleaning facilities

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

very clean rooms and pet friendly

are pet friendly, however there is a charge

booking.com did not specify a pet fee. wi-fi could be stronger, it was very slow to load pages.

close parking to

the property, especially the outside was pretty run down. no laundry facilities as described.

more options at breakfast.

first room given to me was smoking and smelled very strong of an ashtray

nice large room with 2 comfy double beds good wifi clean bathroom basic complimentary breakfast

nothing at all. staff were rude and wrongfully charged us 170.00 for smoking in room

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

this was the end of our vacation, and reluctantly we had to do a small load of laundry

a late check out was possible as

very clean good breakfast clean pool and gym friendly staff very comfortable

i know we are still going through a pandemic but i wish the pool was open.

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

breakfast was very good and hotel room was spacious.

great variety at morning breakfast

swimming pool water was cloudy.

and room service knocked on my door three times before it was time to check out, so much for sleeping

not much of a kitchen unless you want burgers

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous

the pool was out of service. so that was disappointing for my kids.

pool not open and no breakfast bar due to covid-19

did not have a laundry room and i needed a dryer

just wish it would have a laundry room.

no laundry facility

nothing within walking distance, and no laundry room on premises.

gym was poorly setup and maintained: 1)2 threadmills: one was off; the 2nd one wasn't fully

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

the wifi wouldn't work on any of our devices

pool looked great but there were no towels so we couldn't actually use the pool

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the hallways were littered with trash and piles of dirty laundry on our floor

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

not having laundry facility

like the bar and the restaurant

the guest laundry came in handy as well

the parking lot isn't the best trying to walk up the hill

breakfast was great

clean, great location, awesome breakfast, easy to navigate, wonderful staff.

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

laundry room was rundown

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

laundry facilities

couldn t find a guest laundry

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

breakfast spread wasn t very impressive and i felt that it was too expensive, especially for kids who are

wish they had an indoor pool

clean nice free breakfast pet friendly

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

he went into the laundry room and folded some towels from the dryer for me

laundry attendant, exceptional

dirty laundry was piled out to the evaluator

tv did not work all weekend especially inconvenient traveling with kids

gym and pool were closed

liked the gym, breakfast and overall vibe of the staff

great breakfast, nice staff! clean, comfy, big room! working cable tv!

wifi connection

very friendly staff, clean room, excellent shower, delicious breakfast, pool

the parking lot needs repaving the toilet sits very low

outside appearance was a little rough some trash in the parking lot, bushes and the entrance was dirty

breakfast was great

breakfast meat option.

parking lot was small, no ev charging.

and a laundry facility

laundry room was close to our room

for your wealthy businessman traveling type but a low key quiet nice place for a stay and do some laundry and

elevators a d laundry facilities could use upgrade.

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

great breakfast, comfortable beds, nice pool, and great value!

a separate kitchenette area. microwave and mini fridge in the room

only option was a 1st floor room by rowdy kids

nice area in kitchen area with a large lit table with plugs to work

bed, large room for kids, and mom who stayed with us

the laundry availability. parking available

small snacks for breakfast ud83dude0b just note, there's people living here, and have pets, but it's not a bad

clean, friendly staff, comfortable room, excellent breakfast

he was busy with another guest but still gathered up the kitchen appliances, pans and dishes for us in no time

free parking

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

amelia in laundry and the rest of the housekeeping staff were

entrance to the hotel parking lot had a divider on the highway

parking on site comfortable bed large room good breakfast

the bananas at breakfast were grey (lol).

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped

also, the pool is described as heated but the water was cold when i got in but the room being extremely warm

breakfast was really good too

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

we slept through breakfast so not able to evaluate that part of stay but the coffee tea cocoa stand avail all

pool closed at ten and we got there too late to use it.

room 510 overlooks the parking lot & the highway beyond that

the laundry is very affordable and there are alot of great restaurants nearby

laundry aide was appropriate location privacy provided wifi connection

doors and guest laundry room

laundry took four hours to clean and dry

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

staff was very loud at 11pm we were right next to the laundry room and snacks machine

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

and in the morning following our stay she was more than hospitable with serving us breakfast

breakfast was great. everyone friendly

breakfast and room cleanly ness

great breakfast. staff was helpful and attentive to our needs.

great breakfast. nice pool

close to where we were staying. allowed early check in

staff were very friendly and breakfast was very good.

later breakfast end time i m saturday

rooms and hotel clean plenty of parking walking distance from restaurants

the hotel itself was very clean, the staff was very friendly and its parking lot is well lit with ev charging

the gym was a little bigger, a hot tub (which was my fault for not looking in the descriptions)

swimming pool was nice the facility was very clean and comfortable

allowed early check in and late checkout.

we wish there was laundry facilities available for the guests.

nice breakfast selection

cozy and good breakfast; did not like yogurt they provide

not a real breakfast, furniture could be updated but besides that excellent stay.

i didnt like that there wasn't a pool. other than that everything was as expected.

breakfast, clean room, extra towels available on request, someone always at front desk, easy access

parking lot

specified, great variety in the breakfast food, quiet, no problem with hot water, no problem with parking, no

convenient location and great breakfast options

rooms are pet friendly rooms

the exercise room and free laundry were a bonus

the laundry was free the employees were excellent

i love that the laundry facilities are no charge, except for laundry soap

dog friendly and indoor swimming pool

the hair dryers bag, bad smell in the bed (like sweat) couch in the room was all ripped, with pet scratches

laundry, pool ,breakfast coffee 24 hours and most of all the staff

we really like that the airport shuttle is available 24/7

little further from the airport than we anticipated, but with a free shuttle, that really didn t matter

loved the little things like water and a treat for my kids upon arrival

door on the bathroom didn't have a lock, which is weird when you have kids

the gym looked well equipped, although we did not use it

my kids were shocked and scared

i said in previous review the kids would like the pool a little warmer but that is not of big concern

the kids loved the pool

breakfast could have been better.

i booked i call directly to the hotel to make sure they have laundry facilities

there's also a laundry room where you can wash and dry your clothes for $4

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

laundry facilities

i liked the kickback and that the hotel had a laundry facility.

the fact that there is a laundry facility on site it should be a easier process of getting quarters

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

disinfectant wipes for gym area.

very friendly staff, rooms clean, pool was very nice

i have to pay for parking? really?

i had selected this for me and my kids to have a retreat for the weekend but even a 4 year old was disappointed

i wasn't informed that the pool area was closed.

have larger rooms, yet even with 3 kids they put me in the smallest one they have

if the pool and gym was open lol

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

i'd like to come back in the summer when the pool is open

terrible bed. no room service.