the desk and the airport shuttle are available 24/7

shuttle

the shuttle got me to the airport on time for a very early flight

no breakfast restaurant and bar closed

we did not try the breakfast but i noticed they had a coffee bar for lattes etc

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

even though there was barely a soul dining and the phone only rang once for room service while i sat there

shuttle service to airport was great as well.

room had something in air (pet dander

nothing. it was overpriced for the quality of the room and excessive pet fee charged

handicap parking was far from door.

easy to find, plenty of convenient parking, easy check in.

paying for extended parking

sign up to use it or we would have especially since i picked the hotel due to the pool to let my kids swim

use the pool but it didn't look like we could have if we had the time to

i can only estimate that in a laundry storeroom someone in there smokes contaminating folded linens on the

did not work dirty laundry left in hallway whole time of stay with blood on

the complimentary breakfast was also an added bonus start to our mornings

our room was to be a non-smoking, which it smelled

room smelled of smoke when it was a non smoking room

the same as the laundry bag

no breakfast, no laundry, and no cart to transport my property from the car to my room

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

internet wifi worked fine

there was coffee in the lobby. there was a gym. the main desk staff was great.

dryer in laundry has duct tape all over it

was across from motel laundry room and staff were very noisy

pet, friendly, and close to

bathroom wasn t very clean; the hallway noise was very audible and made sleep difficult for my kids (scared

shuttle service to/from airport

liked that they let the kids have fun n the pool without saying they were too loud

so disappointing for our 3 kids

i also like that they had breakfast and a bar kinda expensive, but just happy they had it

hotel bar closed at 10 p

fresh warm cookies available for the kids at the front

on site rest is not good which includes room service

enjoyed a delicious light dinner at bar after a day of sjoping

lots of parking. quiet.

the pool and gym was magnificent

clean and quiet and enough for parking

our room was next to laundry room washer and dryer ran all night ud83eudd74

i was going to be picky or fussy, the swimming pool isn't heated, it's freezing sometimes lol ud83dude06 that

love the breakfast area and food choices

close to airport/ shuttle

nice hotel for economy prices, breakfast is decent food, the free airport shuttle bus is great

was perfectly clean, staff were all helpful, breakfast was more than normally expected from this kind of hotels

thing i would say is that they should have eggs , bacon , sausage for breakfast

no food close, no gas station close, or continental breakfast

hotel is pet friendly, clean, fairly quiet with comfortable beds

breakfast would be a big plus.

glad to have laundry facilities on the property

booked this hotel because it offered shuttle service to the airport so that we could avoid parking lot fees

very clean room and public area including gym and pool

good breakfast, late check out, park and fly is the best value

great breakfast-comfortable beds

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

the continental breakfast has everything you need

smell in room,clammy polyester bedding,trash overflowing from cans in parking lots,sticky drip on elevator

that it had a kitchen

good location, great laundry prices compared to surrounding laundromats. good size room

this was the end of our trip and being able to do laundry on site was really handy

very friendly staff. so helpful. nice laundry facilities!

beautiful breakfast, wonderful bed and linens, it far surpassed any other similar hotel in the area for price

ample parking and hotel was close to shopping and restaurants

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the laundry area was out of order. i had to use the laundry facility at a property next door.

breakfast was included in the stay

just wish the pool was working

the wifi was very week so we couldn t stream in our room.

really like the size of the room and the kitchenette area was a plus.

breakfast wasn t the best

we had to use the pull out couch and discovered about 30 unused qtips and a couple of kids snack wrappers

there was hardly any room for us in the hot tub or the pool because there were atleast 20 kids there with hardly

when it was supposed to be free parking

there s a laundry room which was clean

the wifi didn t work in our room, and they made me call their provider to try and work it out, but

parking was excellent

the breakfast

poor breakfast

the laundry facility is old and worn.

the facility also had a laundry room and gym

clean and quiet. always saw someone cleaning. the free laundry facility is great

free laundry service

location, super clean, awesome amenities (cooked for my college kid and he got to do laundry) nice staff,

laundry service due to renovation

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

i had to take my used towels to the laundry myself and request fresh towels

area near office and laundry area smelled horribly of pot

room is smaller than expected. laundry facilities were outdated.

layout of room, updated kitchen, breakfast, social gatherings. free laundry for guests!!

many amenities for a decently priced hotel (pool, fitness center, free parking, laundry facilities, excellent

the staff was polite, and having coffee in the lobby at all times and free laundry services was a great bonus

i also loved that the laundry facilities are free, but you must bring your own detergent

other than my room being right next to the laundry room, it was a good room.

to pay to wash laundry

laundry facility came in handg

parking, general service, quick house keeping service, good breakfast

friendly staff, enjoyed the indoor pool

pool closing at 11

the gentleman in the laundry was happy to dry them for me and tried to refuse my

wonderful breakfast, pub and grille onsite, cleanliness

you stay for 1 night, this is the best option for the minimum money with breakfast and convenient parking

that s were very uncomfortable in the non-smoking room smelled like

they also offer long-term parking at a reasonable rate with a free airport shuttle

great breakfast

breakfast was very good. seating was spacious. good selection of food and seating.

breakfast was also very good

breakfast was good

the breakfast was not exactly what i would have loved

t get my nachos but when i checked out wasn t charged for my room service which was not necessary but very

the common areas were very clean with the exception of the pool/hot tub which could use a vacuum but nothing

it's just another hotel connected with a shuttlebus, and when we left in the morning people had to wait for a

during the stay, the wifi & tv wasn't working

to have been able to park our car here, but we opted to use off-site globe parking and have them shuttle us to

is no guest laundry facilities

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

very friendly & helpful staff, great location, large room, nice pool & fitness room.

pool and location

the breakfast was great

no laundry

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

pool !!

convenient local shuttle to nearby attractions and airport

the fact that there is a laundry facility on site it should be a easier process of getting quarters

disinfectant wipes for gym area.

shower room and changing room attached to the pool

the pool was very nice and our son had a lot of fun in it

wish pool and breakfast were available.

laundry facilities

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

i liked the kickback and that the hotel had a laundry facility.

i booked i call directly to the hotel to make sure they have laundry facilities

convenient for self-service, grocery, laundry etc

laundry, pool ,breakfast coffee 24 hours and most of all the staff

breakfast was what we expected, parking garage under hotel was awesome. extremely quiet!

it s a pet friendly hotel but not enough lawn space around to walk the dog

charge for pet, understand if left a mess for a change but not just to stay 50 dollars is to high

having a shuttle to the airport was very important

laundry aide was appropriate location privacy provided wifi connection

doors and guest laundry room

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry took four hours to clean and dry

the laundry is very affordable and there are alot of great restaurants nearby

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

the wifi had a fairly decent signal

manager/owner was very kind and assisted us when we had to call in order to request early check in

had a guest laundry

combination laundry/exercise room

t daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up

breakfast was good and lobby area convenient

friendly staff, clean rooms, good breakfast

the laundry availability. parking available

small snacks for breakfast ud83dude0b just note, there's people living here, and have pets, but it's not a bad

free parking

front desk lady was nice and recommended a great breakfast place too.

close to the highway, lots of parking clean place

the hallways were littered with trash and piles of dirty laundry on our floor

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

not having laundry facility

the pool area was great

did not have a laundry room and i needed a dryer

nothing within walking distance, and no laundry room on premises.

no laundry facility

just wish it would have a laundry room.

did not use the outside pool, but it appeared small and uninviting

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

this was the end of our vacation, and reluctantly we had to do a small load of laundry

wifi and internet was good and convenient

i wish we were able to stay longer, since we wanted to use the pool, but we just didn t have the time

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

dirty laundry was piled out to the evaluator

laundry attendant, exceptional

he went into the laundry room and folded some towels from the dryer for me

although there was wifi you could not connect the tv to it, which you need to do in order to utilize the tv as

had to go to light turn around and then turn into the parking lot had trouble finding how to get in at

wifi access was available only via web registration page, no iot web

awkward to get to the hotel and parking area.

needs its own turning lane into the parking lot

breakfast was very good. the pillows are amazing.

i love that the laundry facilities are no charge, except for laundry soap

the exercise room and free laundry were a bonus

the laundry was free the employees were excellent

quiet, ample parking

the breakfast and friendly staff

i loved there was onsite laundry facility as well

room was 116 directly across from the laundry room and staff cleaning facilities

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

or laundry bag

no laundry no goods staff no cleanliness

wifi wouldn't load.

the air conditioner worked great, and the pool was clean

convenient parking, and a good breakfast in the morning

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

they said the pool required maintenance but offered for us to go to their sister hotel to swim

close to casino,cultural area, and

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

pool was tiny bit cold but was fun none the less

breakfast was delicious, rooms were clean and comfortable, patio was nice (except noise from

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

no hot breakfast

clean, comfortable place, plenty of parking, very nice people.

breakfast, clean room, extra towels available on request, someone always at front desk, easy access

breakfast was bad because of the covid virus.

dirty laundry left in room

as the dishwasher smelled bad as well and wasn t provided any cleaning supplies as far as the kitchen area

to the residence inn because spring hill suites was closed the room was nice because of the nice kitchen

had to pay for wifi for every device.

town we don't have subways where we are from so it all new and being lost is not cool with little kids

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

good breakfast and friendly customer service.

clean room, pleasant service, nice breakfast.

the indoor pool was small and kind of boring.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

services. no laundry. amenities. parking

website says there's laundry facilities in there or not

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there were a bunch of cheer or gymnastic kids in the hot tub yelling and screaming

have stayed here many times- always receive superior service- and i like the breakfast that they offer

allowed early check in and late checkout.

rooms and hotel clean plenty of parking walking distance from restaurants

, and the indoor pool

i didn't eat breakfast but other family members did with children

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

pool, hot tub, gym, vending, refrigerator, plugs for charging

pool, restaurant, and little shop perfect for kids, pool was clean

- clean - comfortable - expensive pet fee

i didn t realize and got stuck staying there with 100s of kids who kept pushing all the elevator buttons

monk's bar was an adorable pre-dinner stop for our group of friends

overall more peaceful than major hotels the shuttle service was a wonderful feature and monk's bar was a great

the breakfast was great

there's a bar on site

has a shuttle for 2 miles around the hotel

rolled in right at midnight with 2 exhausted kids and a husband and the computer switched and told the receptionist

the gym looked well equipped, although we did not use it

breakfast

one of the reasons we picked this hotel was because of the swimming pool for the kids

loved the gym

trashcans overflowing, dirty laundry in the hall for day

laundry available

free soto the gym and pool area

friendly staff. onsite parking. gym and pool onsite. rooftop deck.

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

additionally, charging for wifi is not a good start

is in my opinion that there should be no charge for wifi

dollars for wifi access (i would expect this to be free for guests) and nearly 70 dollars for a room service

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

rooms were comfortable and wifi was very good. location was excellent.

just wish it had a swimming pool for the kids

wifi wasn t easy to get and was erratic

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

i appreciated being able to workout and watch my kids in the pool at the same time

location, free breakfast (the gentleman who cooked the omelettes and the kitchen staff) the bartenders, the

location, staff was friendly, pool for the kids,

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

my only complaint would be that i wish they offered a complimentary breakfast.

the price per night can be a little cheaper as not justifiable for what you get without breakfast

no room service

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

location and pet friendly for our large dog

breakfast was great, location is a great location for walking to restaurants and bars, easy access

breakfast was not as great as i expected and they ran out of the muffins i had wanted

good breakfast choices. very nice staff.

there was no laundry service

the kids enjoyed the table tennis and we're entertained by the fitness equipment in the room

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

partner & i were traveling with our pet dog on holiday, and this location was perfect for exploring the downtown

are for the pets was not open hence had to take the pet away from the hotel for 5 mins to do its

a pet lover i dont like it when people bring their barking dogs with them

staff at rest. bar were a little rude and slow. werent ready for the amount of people

i thought that the gym facility was outstanding

there was no room service, no housekeeping, no shuttle, no gym

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

staff were pleasant gym was good holiday decorations were nice

great location. very convenient to hockey arena and football stadium. the gym was fantastic!

comfy queen bed and great city views welll equiped gym

treated my kids so well!

i know we are still going through a pandemic but i wish the pool was open.

everything great, the only minor thing i would improve a bit is breakfast.

staff really nice, hotel was convenient to train and breakfast was great.

did not eat breakfast

upset could use pool monday night because somebody had thrown up in it.

there is no mineral water available even in the minibar no regular laundry service although you can ask the

hotel didn't do anything to help to get a reservation at the hotel bar or resstaurant.

not a place for families with kids

was told there was room service available 24 hours

from reception to check out, the service and the services, including restaurant and bar were really a cut above

no laundry facilities

decor, lobby bar view

great location, helpful staff, good gym, comfortable and clean.

gym and common areas were not as clean as i would expect

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

the pool and hot tub , the laundry facilities, and rooftop patio were all great

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

helpful staff, guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

the plentiful coffee, the waffles, and how clean the pool and gym were.

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also the lounge is down because the can't find a bar tender

had to offer due to covid restrictions (not their fault) and a full hotel that reserved the bar and billiards

kids enjoyed the pool

overall we would stay there again if we didn't have the kids

one of the main reasons why i booked that hotel was so my kids could swim

pool and gym

the breakfast was fabulous!

wifi

and also liked the fact that there were kitchen and laundry in the room

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been

my suite was incredibly spacious with a lovely kitchen, a kitchen table and a desk, a very comfy sofa and bed

there were snacks available at all times and all you would need for a healthy breakfast

this more a dorm room experience, not something i was looking for when i am out with kids

lovely great room with breakfast

self-serve breakfast options were extensive

convenient parking,great location

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

gym has no airconditioner

we also had unpleasant neighbors who were drunk kids and not much was done about their profanities yelled at

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on

liked how pet friendly they were

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

couldn t find a guest laundry

so no breakfast we were always greeted coming and going pet area was awesome great location for our

i wish breakfast was included in stay. bar prices were a tad high.

clair police were not nice to my kids

didn't like that there was no laundry or available exercise facility at this location

the breakfast was great. the area was very clean. the staff was very helpful.

conveniently located and pet friendly.

shuttle service was amazing and so convenient

the front desk,manager tracey,the food every morning,the room,the shuttle van joe the

large laundry room and full kitchen to make a light dinner

- gym and pool were rather small - and poorly equipped

beds would be better than full beds and the pool closing at 8 was kind of early for our

the pool could use an update but everything else was perfect

wifi just wouldn t work

i could not use their wifi

i m beside the gym

staff was great - perfect location to attend event at the peterson arena

was okay, gym worked well, parking valet was nice, the team was great and it was right down town

only issue i encountered was connecting to wifi.

i could hear the laundry room in the evening

we loved all the amenities, the bar, breakfast, gym, laundry room

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

food was excellent , laundry on site and they even gave me detergent

loved the pool and breakfast

quite a few things broken in rooms, laundry, ice

no pool, no gym, no laundry, even the

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like

our waitress in the bar was awesome

the food in the restaurant and through room service was just awful

we checked in no one told us there would be no room service

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

self laundry was a big plus for us since we are travelling

needed to do some laundry

she also made sure i knew about the shuttle to take me to the game i was attending later in the day and the

were charged $75 pet fee that was not listed on booking

staff was very nice, and the water that i was able to get from the bar to fill my water bottle tasted amazing

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

the free breakfast was awesome

paying for parking, gym not available

a pool and that's the only reason why i booked with that hotel was a ladies getaway for me and my kids

those kids ran up and down the halls all hours of the night,even after several quests complained

i had to do some laundry and the machines did not clean the clothes well at all.

had to call every day to get room service and new lenins

we even ordered room service and the food was delicious

repainted door for example, the room service was unavailable for covid reason ( in 8 days stay only 1 time my

lots of parking

was located across from the laundry room

any used laundry had to be thrown down the laundry shoot by us

loved they were pet friendly and it was such a nice place to stay at and a perfect location

the pet fee was only $10

our dog is small, quiet and well trained, i wish it would be possible for the pet fee to be refunded upon