the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

bee/wasp nest in the rose bushes that really need pruning, trash in parking lot, ac was noisy and thermostat

very clean, the general manager was a sweetheart. breakfast was very good.

breakfast

no laundry facilities on site

river view. clean rooms. breakfast

complimentary breakfast was great, and the winner here is the location

was difficult getting out of the hotel parking lot during the day

shock maybe idk wifi would not work for me

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

gym was a little small but got the job done

little kids jumping off hot tub/waterfall area into pool, kicking us and getting hit with footballs while

needs to have a continental breakfast, it was to expensive to feed kids there

pool and location and cleanliness, staff. great views. great parking. quiet.

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

parking was easy and the building was secure

air conditioner didn t get very cold and the main tv in the room wouldn t connect to wifi

the gym had adequate equiptment

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

the kids had a great time

wifi was very poor shower drain was very slow clock/radio was not set correctly and was very

hotel lobby is very nice too plus free wifi and good free breakfast

clean room and the breakfast was good

party boomers get second dibs on rooms ( i called a couple days before and said we have three kids and need the

ev charging convenience

i was under the assumption that when it s says a kitchenette that mean an small workable kitchen, i had a

if you have plenty of time you'll enjoy the free gym access, lot of restaurants just across the street

loved the fact that it is connected to a proper public gym which you have access to

self laundry was a big plus for us since we are travelling

needed to do some laundry

the courtesy shuttle made exploring pittsburg simple and enjoyable

good gym

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

food was excellent , laundry on site and they even gave me detergent

i could hear the laundry room in the evening

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

we loved all the amenities, the bar, breakfast, gym, laundry room

fire pit outside with chairs, the breakfast with inlet bar is great

this time i asked for early check in and late check out

the atmosphere in the bar for dinner was great

pet friendly. had little gifts for pets

i m beside the gym

st as at bar alison went out of her way to help us

didn't like that there was no laundry or available exercise facility at this location

awesome breakfast

shuttle service was amazing and so convenient

hotel allows pets but the areas they provide for your pet to go potty are not suited for pets at all

it was clean, the staff was helpful, and the breakfast was free and

large laundry room and full kitchen to make a light dinner

wifi was very poor

great room, lovely staff, good wifi and amenities, amazing shower - awesome breakfast too.

kids refused to eat it due to being picky

the breakfast was very good

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free

room service and support at the reception not a the level of the hotel

very clean and pet friendly

some of the guests were snooty! some bar staff were not friendly.

the valet service was awesome. great bar and food.

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

no pool, no gym, no laundry, even the

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

newly renovated , self laundry

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

could you put a laundry on another floor

laundry room, small shop with food, snacks, drinks and toothpaste etc

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

they need new laundry equipment.

extra bedsheets/blankets for the kids were handed to us at reception to be taken to the room ourselves while we

wifi password should be located in room also a port to pull in tables, phone computer

beautiful clean hotel friendly staff delicious hot breakfast there included

extremely clean. nice breakfast.

there was great parking and it was free

the gym was under construction, but we were unaware until we got there.

the location is perfect for me and i love that this a pet friendly hotel.

live music in restaurant and bar every night

food was amazing, we ordered room service. the room was spectacular and will go back!!

wifi wasn't working for a day and the sheets were very dirty

for the price we paid there should be a courteous breakfast or donuts something other than coffee only

the dryer in the laundry room took almost three hours to dry a small load

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

not their fault, but maybe a pet safe spray is needed

sliding glass door did not lock. dinning room service very slow; but pleasant

pool was undergoing renovation while we were there (bummer) but still a beautiful place

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

i tried to use the gym, but was scared by one of the other guests

good for kids

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

clean rooms,,,,good breakfast,...great gym

wifi and tv outages

it s also pet friendly

customer service oriented staff, plenty of parking, great breakfast, working a/c, endless hot water, shampoo

main parking lot entrance was closed due to some paving problems, so it was confusing for uber drivers

should not need to pay for 'premium' when advertised free wifi

also allowed us late check out for free

it was a one bedroom with full kitchen. that was great!

the only downfall is there was no oven in the kitchen.

free breakfast has several options

i love the small kitchen

room was excellent i love the two rooms suite breakfast was enjoyable and we never had to go out for breakfast

lovely great room with breakfast

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries,

safe parking on street

there were snacks available at all times and all you would need for a healthy breakfast

only street parking, entry code was not working, side dooor keys was quite difficult to use, no elevator

the fact that there was a laundry room for guests to use.

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

parking was wonderful

reasonably quiet. parking too enabled limited walking

good location. love having a kitchen. helpful staff. great price/value.

the staff let a bunch of kids chill at the pool a little past closing time

one of the main reasons why i booked that hotel was so my kids could swim

good in restaurant was a little too different for the kids

the staff were incredible. the pool was great. i genie y located.

staff, gym, pool

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on

small gym, with no guaranteed access to the rooftop bar i would not stay here again

they gym was a little small but clean and functional.

very clean and comfortable. the rooftop bar is awesome!

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been

and also liked the fact that there were kitchen and laundry in the room

the pool and hot tub , the laundry facilities, and rooftop patio were all great

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

helpful staff, guest laundry

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also the lounge is down because the can't find a bar tender

breakfast only from 7-9, some of us are not there for work and have kids that sleep later

2) room was quite dusty 3) i had a party for my kids birthday i asked for bags never got them

there is no mineral water available even in the minibar no regular laundry service although you can ask the

i also used the gym, which had everything i needed

was great and staff were brilliant from the people that checked us in to the restaurant and bar staff

out of spa rooms and gave us a handicapped room with a normal bath which isnt what we paid for

was told there was room service available 24 hours

the new kids club provided a little gift to my son which was a huge treat and surprise

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

for example, they had the specific pillow and a gym bag in my room when i arrived

no laundry facilities

the gym was great , nice to have microwave on the floor.

was amazing for pnc park and rivers casino

great location, helpful staff, good gym, comfortable and clean.

the tv worked great, the wifi

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

has laundry too for long trips

had an issue with guest laundry

nearby guests let kids make noise, to very late.

there was no laundry service

the staff was so friendly. hotel employee on the night shift was a the best. had a great gym.

no bar in hotel.

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

no room service was done next day

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

we will be back again with our kids

breakfast was not as great as i expected and they ran out of the muffins i had wanted

the desk staff, valet, and breakfast staff were great

location, modern, friendly and great gym.

great location, gym.

i like the location of the facility and that it is pet friendly without extra charges.

i wish i would have taken advantage of the 24 hour room service

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

i appreciated being able to workout and watch my kids in the pool at the same time

we were told to call in advance to see about early check in

room service was great

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

breakfast not included, seemed like it would be but they either had it shut down or were

is no current restaurant or bar as ownership changes

close to the con center. good price. large rooms. good ac. staff very friendly great gym

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

hate hilton's wifi connection process

the only thing that was not up to par was the very poor wifi signal.

wifi struggled and had many issues. i had to use my aircard the wifi was so bad.

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

the room also did not have free wifi

nice people checkin and facilities really good. spa and gym great. location superb.

the yoga and gym room is on the 3rd, bar is on the 2nd

wifi was availavlw, but it was not secure

it was quiet and my kids were able to go between 3 rooms

ease of parking rare in the city

decent parking

there is a parking lot with plenty is l of space which is nice

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

super loud kids in the room next door until early morning hours.

first inning of ballgame i traveled for, no key to get to the pool, plus was told parking ticket would be stamped

the pool stays open late so the kids loved that

complimentary coffee or breakfast, no room service menu for dinner in the room, adjusting the temperature of

laundry available

trashcans overflowing, dirty laundry in the hall for day

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view

the pool and gym was both lock on the website it offers both

parking was no problem

loved the free shuttle service and the delightful bar

had 2 rooms 3 adults and 2 kids

was clean, elevator worked never waited for it, staff very friendly, workout gym nice, no problem accessing

free on-site parking and shuttle service

the coffee bar and snack/restaurant were closed

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

they let us check in early which was helpful since traveling with kids and attending an event

the pool was out of service. so that was disappointing for my kids.

indicated that it had a bistro and bar

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

also good option if traveling with pet

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

the kids in particular liked the

i really loved that there was a free shuttle provided by the casino to take us there and back

wifi was not available inside the room no slipper some amenity was not added additional brancket

dirty laundry left in room

very comfortable the mini kitchen was nice

it was the driver of the shuttle service at the hotel

location because it was near the casino.

could have more to pick from for breakfast

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

pool was clean and fun for kids

cleanliness and that it was pet friendly.

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

loved the room set up with the kitchen and the sofa bed

if you have kids definitely check out the children s museum

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

i arrived to them blowing all the leaves in the parking lot

it was the perfect place for someone in a group to stay, especially with having a small pet

close parking to

parking was tight would have preferred to at least have one assigned parking place in front of the

no laundry no goods staff no cleanliness

or laundry bag

clean, friendly staff, nice pool, free complimentary breakfast, good for the price.

the breakfast was not what it should of been.

rooms and parking

the guest laundry came in handy as well

size of rooms, friendly staff, gym facilities, comfortable, high quality bathroom

clean, good breakfast

more parking.

the kids enjoyed the pool, and we liked the fitness center

i loved there was onsite laundry facility as well

spacious rooms and laundry on site

in laundry room had to stand out in weather for hours

i liked the laundry facility onsite also

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

the property, especially the outside was pretty run down. no laundry facilities as described.

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios

excellent wifi

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios

first room given to me was smoking and smelled very strong of an ashtray

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

laundry room was rundown

there appears to be a laundry room right in the front and there were dirty cloths every where

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

laundry facilities

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

the pool and gym

have stayed at this hotel 4 times in the past year and a half and the wifi connection is always slow or non

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

the gym was nice

i didn t appreciate that we kept getting the blame maybe cuz we had kids with us

swimming pool water was cloudy.

the pool and breakfast

staff really nice, hotel was convenient to train and breakfast was great.

great variety at morning breakfast

my kids complained that there were no donuts but liked the blueberry muffins

gym and pool were closed

the kids loved the pool and breakfast

parking

too much clorine in the pool. it was burning the kids eyes. but they still had fun!!

crowded parking lots

breakfast was good for free

sons liked the breakfast very much

we really liked the breakfast bar each morning

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close

the hotel smelled amazing, rooms were clean and spacious free breakfast is always a bonus

laundry room was close to our room

free laundry bag in room

elevators a d laundry facilities could use upgrade.

and a laundry facility

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

very well lit parking

the kitchen sink was not working. no water

good room, pool and gym were nice

great staff, wonderful clean room, breakfast, and warm pool water!!

kids were a little disappointed because the pool wasn't open

no laundry facility

did not have a laundry room and i needed a dryer

nothing within walking distance, and no laundry room on premises.

just wish it would have a laundry room.

pets stay free. plus we applaud their pet agreement that had to be signed.

not having laundry facility

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

the hallways were littered with trash and piles of dirty laundry on our floor

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

location, room size, check in/out very fast, quality of bed & shower, pet friendly

dirty laundry was piled out to the evaluator

he went into the laundry room and folded some towels from the dryer for me

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

friendly staff , pet friendly very clean

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

couldn t find a guest laundry

breakfast spread wasn’t very impressive and i felt that it was too expensive, especially for kids who are

over priced breakfast ($19) which was not included in price of room

the service at the bar was quite good. i had no meal, but the french onion soup was fine.

the pool was a little cold but still good :)

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped

breakfast was really good too

the bananas at breakfast were grey (lol).

cold breakfast sucks! covid-19

i think it may have been from laundry detergent/fabric softener used

i was none the less glad they had a laundry

they have a beautiful pool and exercise room

i loved everything except the pool was closed

great free breakfast too

the laundry availability. parking available

friendly and helpful staff well lighted parking and hallways and close to the highway and a lot if good restaurant

kitchen sized fridge

clean, friendly staff, comfortable room, excellent breakfast

no eggs for breakfast

staff was very loud at 11pm we were right next to the laundry room and snacks machine

smelled like marijuana whole time so obviously nothing is enforced about drugs, there's only laundry and vending

the cleaning staff did not honor our late check out & made excuses for not going down to see the list instead

breakfast was great. everyone friendly

breakfast was the usual hotel breakfast, which is fine with us

the pool was cold

i got a chocolate milk from the breakfast to take in the car

location great. breakfast great. room, ok. parking good.

staff, the breakfast, parking, wi-fi all good

there were only about 6 guests by the cars in the parking lot

we wish there was laundry facilities available for the guests.

nice breakfast selection

the parking lot looks straight into the room windows

i didnt like that there wasn't a pool. other than that everything was as expected.

breakfast was delicious

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

you have to pull into other businesses parking lots to make a u-turn

breakfast was limited

laundry took four hours to clean and dry

doors and guest laundry room

laundry aide was appropriate location privacy provided wifi connection

the laundry is very affordable and there are alot of great restaurants nearby

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

the free breakfast was very good

the hot breakfast was excellent

outside landscaping and parking lot could be better

free parking, free breakfast, close to shopping, bars and restaurants

excellent beds, shower and pool.

breakfast, clean room, extra towels available on request, someone always at front desk, easy access

parking lot

specified, great variety in the breakfast food, quiet, no problem with hot water, no problem with parking, no

convenient location and great breakfast options

rooms are pet friendly rooms

have larger rooms, yet even with 3 kids they put me in the smallest one they have

close to stores and restaurants. the pool was also a bonus.

n/a no breakfast. room was roomy, clean and comfortable. staff friendly.

staff was amazing and so accommodating to our hockey kids and families. close to everything

the surprise charge for parking which was not mentioned

i love that the laundry facilities are no charge, except for laundry soap

the laundry was free the employees were excellent

the exercise room and free laundry were a bonus

breakfast was mediocre. the shower was filthy, hair in it and dust/dirt

the pool was also very nice

daughter wished pool was bigger and a little warmer

hated that they weren t serving a real breakfast and that the pool wasn t open (covid).

rolled in right at midnight with 2 exhausted kids and a husband and the computer switched and told the receptionist

loved the gym

breakfast could have been better.

there was no laundry facility, but that s about it.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

breakfast was so good

parking lot does not have a good entrance

breakfast was good , front desk was very friendly and polite

laundry services were most appreciated

the breakfast was good. the coffee was good. glad to have wifi.

lots of parking

breakfast was excellent! we enjoyed the pool also.

the pool was perfect

laundry, pool ,breakfast coffee 24 hours and most of all the staff

we really like that the airport shuttle is available 24/7

it also had both covered and uncovered parking

kids loved the pool and it was a nice area

free breakfast was not good

the staff, breakfast, snacks, laundry..

i liked the kickback and that the hotel had a laundry facility.

there's also a laundry room where you can wash and dry your clothes for $4

laundry facilities

convenient for self-service, grocery, laundry etc

the fact that there is a laundry facility on site it should be a easier process of getting quarters

the pool was very nice and our son had a lot of fun in it

the pool was closed the second day

kids running the hallways all night long

was closed for maintenance sunday morning which is understandable but the kids were bummed