not collected for laundry but put back wet for reuse

my laundry was not returned back to me on time.

there is a nice pool area and sauna

the bar and restaurant team where efficient and friendly

wifi was a bit rubbish!

parking is easy and free

no access to wifi and appear to loose phone signal.

good disabled parking

not enough parking, came a little late, and hard to park in mitchell hall

peaceful location, clean, good wifi, spacious room, good shower.

bedroom had a pile of dirty laundry behind the door which had not been removed

it hosts a 24 hour bar which is great for people with flexible work hours

room service cooked breakfast was only lukewarm when it arrived (the kitchen was a long way from

good location & setting! great breakfast

beautiful hotel, friendly staff, fantastic room and bathroom, comfy bed, free parking and a small gym, what

from the laundry room and extractor fans outside hotel

since you have laundry coming in/out in bulk many times a

too noisey room was next to the laundry room and buzzing all night could not sleep

needed to do laundry

a fire broke out in the hotel laundry which meant we had to exit via the fire escape

location free parking comfortable bed

wifi available in the whole hotel

food reallywas fantastic breakfast lunch and evening meal.nothing

price lovely room and a very lovely breakfast i couldn't find any faults very clean free parking which is a

food, good breakfast, clean room, nice helpful staff, comfortable bed and dog friendly

the room stayed was above the laundry room, noise from the washing machine late night, couldn t sleep so well

every member of staff i spoke to was so lovely, and i got an great surprise they had laundry facilities on site

did not like being so close to the laundry room. the tv was not working properly

comfortable room; restaurant; lounge area; laundry facilities; easy parking

bit noisy outside my room due to the proximity to the laundry

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

ample parking

super good for kids and dogs

the staff, from check in to bar to restaurant were so warm, welcoming, friendly and helpful.

great location for working at the ou. 24 hr room service

we spent the evening at the bar with an open fire and breakfast had a great choice and really tasty

loved the breakfast we had room service so much food all hot and on time

first room was directly above disco of wedding reception. room service breakfast was 50!

free, easy parking

the women changing her kids nappy in the communal lounge !!!!

next to the laundry room which kept me up all night and the lack of power points/connectivity and especially

we had a lovely time with a bottle of wine and someone else to deal with the laundry

bigger gym, ac, swimming pool

surprisingly quiet modern comfort wifi worked friendly 24x7 welcome

the room service food was very good and i did not have long to wait for the food to

get me wrong but i think the linen is beginning to smell of laundry wear and tear

restaurant and bar was lovely and breakfast was good, lots of choices

breakfast was lovely and staff were great

nothing really much to dislike except the gym was quite small and basic

rooftop bar and restaurant very nice

the lack of gym, and laundry services but guess can t have it all.

there is no laundry service so this is a short stay hotel

breakfast was fab, whole atmosphere of hotel was warm and welcoming

we were with a group all staying in the hotel and returning after a golf charity it would have been nice to

location, well maintained period property with well matched modern extension, comfy bar with excellent restaurant

the room was satisfactory, and one plus point is that laundry facilities are provided

gave info on service they had in the health spa on arri al so we dont miss out

no coco pops for the kids ud83eudd23

spacious room, fabulous easy chair, loved the pool and gym, breakfast well worth paying for.

spa and treatment was a disappointment as only one lady works there and normally fully booked

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

lack of choice of eggs at breakfast no laundry facility for long term

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

the breakfast was plentiful with all anyone could wish to eat or drink in the morning

wifi is not the best

there was a good choice at breakfast and the kids loved it

modern design. facilities. gym. location. staff.

easy check in and allowed early check in

was brilliant, the pool, the room, staff, cleaners, parking

parking is free too

hotel with swimming pool and gym which was lovely and opening and closing times were really good also

the staff aren t friendly, the room wasn t clean and we found pet hairs on the bedding

room good. staff good and helpful with early check in.

fully recommend this hotel 10 floors, all clean and friendly staff, a lovely bar and restaurant area i'm definitely

lots of coffee sachets, lots of biscuits, good quality soap, free wifi, close by parking at 50p

breakfast was buffet style with loads of choice which was great

breakfast was excellent perhaps my kids doesn't want to miss it

wifi was terrible in all areas

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

breakfast was good and plentiful

the breakfast was excellent and so were the staff serving,really helpful and accommodating

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

aside from that, staff lovely and breakfast nice

on the booking page it clearly states all kids can stay in the same room as long as we use existing beds i had

hotel that i took a short stay at, in the cambridge area, on the same floor of ones room, a bar facility, close

i left some notes for the room service and they listen to it, which hardly ever happens when i stay at hotels

t connect to wifi, the hotel had provided the wifi password in the room but for some reason it wasn t showing

money from account for security reasons and is still pending, i think this is for if you use room service however

excellent room and being pet friendly was terrific.

attentive but discreet room service including disposing of your recycling

the noise the bed the room service meal we had was cold

not enough towels. and you had to pay for any room service.

friendly (and very helpful when i had an emergency of the female type), good value for money, room service and

safe, secure parking and beautiful gardens

a bit slow, bar closed early, bathrooms needs updating adding a swimming pool would be a good

plenty of parking enjoyed seeing the squirrels and a hawk in the grounds perfect for photography superb wifi

great wifi

old house and grounds lovely little bar and outside area with countryside views large clean and comfortable,

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

wifi signal in the room wasn't very strong!

absolutely amazing hotel warm welcome on arrival even got abit of an early check in

comfortable, clean, had a bath as requested. private parking and quiet

laundry facilities )

the laundry service was not explained but on my last night i just found a laundry bad now hanged

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

was tidy and allowed me to bring my pet

room service: it took almost almost 1 hour

brought over high chairs and provided complete table service so i wouldn't have to leave my kids unattended or

entering the room there were 2 towel swans and rose petals as part of a special request which was executed with

the open wifi connected to my phone fine but would disconnect every now and then and it would not connect to

early check in and car park was jammed but lovely place with great facilities, friendly staff and

spa and pool looked nice - need to make time to use next time

also we were right above the kitchen and laundry so a little noisy first

for me a nice addition would be an ev charge point nd a bigger menu

the bar and restaurant stuff were very kind and helpful too

wifi struggles in the room but it wasn't an issue for us- just any be for workers etc

well spread out and spacious bedrooms and cozy breakfast room.

i found some left over laundry inside one of the chest drawers and the hotel compensated me with next morning

was very helpful and kind we had clean laundry left for us rooms were lovely and clean beds were comfortable

very clean on arrival, hairs in shower on checkout difficult walking through hallway as lots of laundry and

on new client and room make up days, all laundry is bundled up outside each room for a good few hours

a stone's skip to the golf course if that's you're cuppa (pirate golf for the kids too) no more than

clean comfortable room, ev charger on site, and bar / restaurant by the river

wifi erratic and only able to access when sitting at desk or near door to

room service ordered by phone but staff member didnt understand english very well resulting in a

location and grounds/refurbed style. good parking, easy access for disabled traveller.

wifi needs upgrading

location is very good, easy to find and convenient to buy foods and laundry nearby

bedroom cleaning was incomplete with used laundry, crockery, rubbish blocking the doorway

location on the high street with good parking spaces

bar and chamber staff friendly

free car parking at rear of hotel really handy and a bonus

bags of laundry piled on the landing/ fire escape

no washing machine or laundry

good selection of breakfast items

no honey in the kitchen, no tables or chairs and dining facilities too small

pet-friendly and quiet place to stay

crashing loud noises at 03:00, like large bags of laundry crashing down a shute

was unfortunate that the spa and leisure facilities were closed for refurbishment but didn't not much we could

would have liked a better choice on the 34 hour room service but otherwise nothing wrong at all.

harry's bar and restaurant was the best service and food we have had in a long time

the bar and brasserie are extensive and well appointed

over night with no sleep and the lady on desk was so helpful and managed to give me a very early check in as a

extensive menu and fast room service

the parking to the greetings and seemless check-in to the friendlt staff and super clean rooms etc, it

paid £89 seemed to be a number of what seemed to be permanent residents living at hotel and kids running around

guests reminded there are other people staying when they want to let their kids run up and down the hallways

also when you didn t trouble them to clean your room they put clean towels by the door the laundry service

, comfortable, very friendly and helpful staff, nice bar and restaurant , handy for other restaurants which are

during my recent stay i enjoyed chatting to the reception/ bar staff, who were very chatty

room service and paid 3

are very noisy you here every movement in the corridors, wasn t informed about on services ie room service

the service area which resulted in almost constant noise from staff access to this area for bins, laundry 'pods

no laundry service saturday and sunday

staff friendly, helpful about my ev charger problem, suggested i use harvester over the road, which i did

shower, size of room, cleanliness and free wifi

breakfast was great, and staff allowed us a very early check in which was much

great choice of delicious food for breakfast. pool and spa were brilliant!

really enjoyed the food in the bar in the evening

child and pet

they couldn't do enough, staff were excellent, and were great with our kids

they couldn't do enough, staff were excellent, and were great with our kids

parking and wifi with a good room

room size, front of the house staff, free parking, close to the town centre

breakfast situation was explained, i tried to add it in the morning but was unable to as i wasn't

no breakfast in morning

bar was lovely and food was very tasty

more coffee in rooms and a laundry service

woke up kept awake by the laundry collection service from 9

girls run reception bar hotel awesome very good. had bad back kind beyond words.

was easy to find with plenty parking, friendly helpful staff, and a lovely room

lovely quiet spacious room bar and restaurant clean and friendly

laundry service

breakfast was good

we left at 5am and the majority of the breakfast bar was out apart from

loads of parking plus suitable for large vehicles and friendly staff

customer service excellent. free wifi+parking

i also found my dirty laundry that i had placed to one side had been rummaged through

lovely choice at breakfast, a few games and colouring for the kids in the bar area

lovely choice at breakfast, a few games and colouring for the kids in the bar area

the hotel was very clean the staff were very friendly and helpful. the breakfast was awesome

the door didn't lock properly so anyone could walk in and i had two kids with me.

wanted to use the laundry room too but couldn't again because of covid

this hotel has great facilities, including a gym, laundry room, and ice machine

additional fridge in room. additional microwave room & laundry room.

measures very good staff very helpful room a good size and good work facility microwave room and laundry room

we thought it was good to have a laundry room and microwave room which we used

then i used the gym and again, had everything that i needed to suit my training schedule for that day

made me feel comfortable and granted all wishes asked of them, i was happy with the cleaners and room service

nice to walk around the golf course (although was muddy as february weather)

free room service and a mini bar in the room

great to walk to the golf course and delepre abbey which has woods and a lake

the tvvv be remote was faulty and i found some other persons dirty laundry behind the tv

poor wifi and data signal. phone signal was worse.

got upgraded when i arrived. i had a large room which was quiet at night. plenty of parking.

clean and lovely bar area

room service was excellent